Support Engineer Jobs in Norwich

Support Engineer
Norfolk > Norwich

The median Support Engineer salary in Norwich is £30,000 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 15 39 29
Rank change year-on-year +24 -10 -9
Permanent jobs requiring a Support Engineer 3 13 6
As % of all permanent jobs advertised in Norwich 3.26% 3.09% 2.96%
As % of the Job Titles category 3.26% 3.35% 4.14%
Number of salaries quoted 2 10 6
10th Percentile - £22,500 £19,875
25th Percentile £29,000 £26,500 £21,000
Median annual salary (50th Percentile) £30,000 £27,000 £23,500
Median % change year-on-year +11.11% +14.89% -25.40%
75th Percentile £31,000 £27,500 £27,813
90th Percentile - - £28,750
Norfolk median annual salary £32,533 £31,000 £23,500
% change year-on-year +4.95% +31.91% -25.40%

All Permanent IT Job Vacancies
Norwich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 92 388 145
% of permanent jobs with a recognized job title 100.00% 92.16% 71.43%
Number of salaries quoted 74 315 86
10th Percentile £27,945 £26,250 £24,000
25th Percentile £29,625 £29,750 £31,250
Median annual salary (50th Percentile) £39,500 £40,000 £40,000
Median % change year-on-year -1.25% - -
75th Percentile £61,563 £52,500 £53,438
90th Percentile £70,125 £61,250 £71,550
Norfolk median annual salary £47,683 £40,000 £41,000
% change year-on-year +19.21% -2.44% +2.43%

Support Engineer
Job Vacancy Trend in Norwich

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Norwich.

Job vacancy trend for Support Engineer in Norwich

Support Engineer
Salary Trend in Norwich

3-month moving average salary quoted in jobs citing Support Engineer in Norwich.

Salary trend for Support Engineer in Norwich

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Norwich

For the 6 months to 6 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring Support Engineer in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) Azure
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Social Skills
1 3 (100.00%) Customer Service
2 2 (66.67%) Cloud Computing
2 2 (66.67%) Remote Monitoring and Management
2 2 (66.67%) Driving Licence
2 2 (66.67%) Cybersecurity
2 2 (66.67%) Microsoft Certification
2 2 (66.67%) A+ Certification
2 2 (66.67%) Firewall
3 1 (33.33%) Active Directory
3 1 (33.33%) SharePoint
3 1 (33.33%) LAN
3 1 (33.33%) VoIP
3 1 (33.33%) WAN
3 1 (33.33%) Cisco
3 1 (33.33%) Microsoft Intune
3 1 (33.33%) Degree
3 1 (33.33%) Social Media
3 1 (33.33%) Network Management
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Meraki
3 1 (33.33%) Kalman Filter
3 1 (33.33%) Jamf Pro
3 1 (33.33%) Entra ID
3 1 (33.33%) DBS Check

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) SharePoint
Cloud Services
1 3 (100.00%) Azure
1 3 (100.00%) Microsoft 365
2 2 (66.67%) Cloud Computing
3 1 (33.33%) Entra ID
Communications & Networking
1 2 (66.67%) Firewall
2 1 (33.33%) LAN
2 1 (33.33%) VoIP
2 1 (33.33%) WAN
General
1 3 (100.00%) Social Skills
2 1 (33.33%) Organisational Skills
Miscellaneous
1 2 (66.67%) Driving Licence
2 1 (33.33%) Social Media
Operating Systems
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) ITIL
2 2 (66.67%) Cybersecurity
2 2 (66.67%) Remote Monitoring and Management
3 1 (33.33%) Kalman Filter
3 1 (33.33%) Network Management
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Web Filtering
Qualifications
1 2 (66.67%) A+ Certification
1 2 (66.67%) Microsoft Certification
2 1 (33.33%) DBS Check
2 1 (33.33%) Degree
System Software
1 1 (33.33%) Active Directory
Systems Management
1 1 (33.33%) Jamf Pro
1 1 (33.33%) Microsoft Intune
1 1 (33.33%) SmoothWall
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Cisco
2 1 (33.33%) Meraki