2nd Line Support Jobs in North London

Second Line Support
London > North London

The median Second Line Support salary in North London is £30,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 24 24 53
Rank change year-on-year 0 +29 -
Permanent jobs requiring a 2nd Line Support 4 5 3
As % of all permanent jobs advertised in North London 2.72% 3.65% 1.18%
As % of the Job Titles category 2.88% 4.24% 1.22%
Number of salaries quoted 4 5 3
Median annual salary (50th Percentile) £30,000 £31,817 £32,000
Median % change year-on-year -5.71% -0.57% -
London median annual salary £35,000 £32,797 £33,500
% change year-on-year +6.72% -2.10% +1.52%

All Permanent IT Job Vacancies
North London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North London with a recognized job title 139 118 245
% of permanent jobs with a recognized job title 94.56% 86.13% 96.08%
Number of salaries quoted 127 59 138
10th Percentile £30,000 £27,750 £21,000
25th Percentile £39,340 £32,377 £31,250
Median annual salary (50th Percentile) £55,000 £52,500 £47,500
Median % change year-on-year +4.76% +10.53% -5.00%
75th Percentile £62,750 £66,750 £57,500
90th Percentile £73,750 £82,500 £67,500
London median annual salary £70,000 £72,500 £70,000
% change year-on-year -3.45% +3.57% -

2nd Line Support
Job Vacancy Trend in North London

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in North London.

Job vacancy trend for 2nd Line Support in North London

2nd Line Support
Salary Trend in North London

3-month moving average salary quoted in jobs citing 2nd Line Support in North London.

Salary trend for 2nd Line Support in North London

2nd Line Support Skill Set
Top 8 Co-occurring Skills and Capabilities in North London

For the 6 months to 3 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North London region featuring 2nd Line Support in the job title.

1 4 (100.00%) SLA
1 4 (100.00%) Incident Management
1 4 (100.00%) User Experience
1 4 (100.00%) Problem-Solving
2 2 (50.00%) Social Skills
2 2 (50.00%) Customer Service
2 2 (50.00%) Self-Motivation
2 2 (50.00%) Google

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in North London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (50.00%) Social Skills
Miscellaneous
1 2 (50.00%) Self-Motivation
Processes & Methodologies
1 4 (100.00%) Incident Management
1 4 (100.00%) Problem-Solving
1 4 (100.00%) User Experience
2 2 (50.00%) Customer Service
Quality Assurance & Compliance
1 4 (100.00%) SLA
Vendors
1 2 (50.00%) Google