2nd Line Desktop Support Jobs in the North of England

Second Line Desktop Support
England > North of England

The median Second Line Desktop Support salary in the North of England is £32,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 383 427 -
Rank change year-on-year +44 - -
Permanent jobs requiring a 2nd Line Desktop Support 7 4 0
As % of all permanent jobs advertised in the North of England 0.041% 0.023% -
As % of the Job Titles category 0.043% 0.025% -
Number of salaries quoted 6 4 0
10th Percentile £29,625 £29,325 -
25th Percentile £31,250 £30,563 -
Median annual salary (50th Percentile) £32,500 £33,750 -
Median % change year-on-year -3.70% - -
75th Percentile £33,750 £35,000 -
90th Percentile - - -
England median annual salary £32,500 £31,658 £33,250
% change year-on-year +2.66% -4.79% +12.24%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,409 15,721 17,323
% of permanent jobs with a recognized job title 95.08% 89.50% 96.09%
Number of salaries quoted 12,690 8,294 11,123
10th Percentile £27,000 £30,500 £28,000
25th Percentile £36,250 £39,250 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £69,649 £65,225
90th Percentile £78,750 £82,500 £80,000
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

2nd Line Desktop Support
Job Vacancy Trend in the North of England

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 2nd Line Desktop Support in the North of England

2nd Line Desktop Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing 2nd Line Desktop Support in the North of England.

Salary trend for 2nd Line Desktop Support in the North of England

2nd Line Desktop Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the North of England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire - 5 £32,500 -
North West +11 2 £28,000 -13.85%
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 25 April 2024, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring 2nd Line Desktop Support in the job title.

1 7 (100.00%) Windows
1 7 (100.00%) Microsoft
1 7 (100.00%) Social Skills
2 6 (85.71%) Degree
2 6 (85.71%) A+ Certification
2 6 (85.71%) Microsoft Office
3 5 (71.43%) Active Directory
3 5 (71.43%) MCP
3 5 (71.43%) Microsoft Certification
3 5 (71.43%) Computer Science
3 5 (71.43%) Network Security
3 5 (71.43%) Mac OS
3 5 (71.43%) Customer Service
3 5 (71.43%) Onboarding
3 5 (71.43%) Computer Science Degree
3 5 (71.43%) Problem-Solving
3 5 (71.43%) DBS Check
4 1 (14.29%) Windows Server
4 1 (14.29%) Hyper-V
4 1 (14.29%) AWS
4 1 (14.29%) Aruba
4 1 (14.29%) Microsoft 365
4 1 (14.29%) Microsoft Intune
4 1 (14.29%) AWS Certification
4 1 (14.29%) GCP
4 1 (14.29%) Remote Desktop
4 1 (14.29%) Video Conferencing
4 1 (14.29%) VMware Infrastructure
4 1 (14.29%) PowerShell
4 1 (14.29%) SCCM

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Microsoft Exchange
Applications
1 6 (85.71%) Microsoft Office
2 1 (14.29%) Microsoft Excel
2 1 (14.29%) Microsoft PowerPoint
Cloud Services
1 1 (14.29%) AWS
1 1 (14.29%) GCP
1 1 (14.29%) Microsoft 365
Communications & Networking
1 5 (71.43%) Network Security
2 1 (14.29%) Firewall
2 1 (14.29%) LAN
2 1 (14.29%) Remote Desktop
2 1 (14.29%) TCP/IP
2 1 (14.29%) WAN
2 1 (14.29%) Wireless
General
1 7 (100.00%) Social Skills
2 1 (14.29%) Law
2 1 (14.29%) Legal
2 1 (14.29%) Telecoms
Miscellaneous
1 5 (71.43%) Onboarding
2 1 (14.29%) Video Conferencing
Operating Systems
1 7 (100.00%) Windows
2 5 (71.43%) Mac OS
3 1 (14.29%) Windows Server
Processes & Methodologies
1 5 (71.43%) Computer Science
1 5 (71.43%) Customer Service
1 5 (71.43%) Problem-Solving
2 1 (14.29%) Data Management
2 1 (14.29%) Disaster Recovery
2 1 (14.29%) Document Management
2 1 (14.29%) ITIL
2 1 (14.29%) Service Delivery
Programming Languages
1 1 (14.29%) PowerShell
Qualifications
1 6 (85.71%) A+ Certification
1 6 (85.71%) Degree
2 5 (71.43%) Computer Science Degree
2 5 (71.43%) DBS Check
2 5 (71.43%) MCP
2 5 (71.43%) Microsoft Certification
3 1 (14.29%) AWS Certification
3 1 (14.29%) CCNA
3 1 (14.29%) Cisco Certification
System Software
1 5 (71.43%) Active Directory
2 1 (14.29%) Hyper-V
2 1 (14.29%) VMware Infrastructure
Systems Management
1 1 (14.29%) Microsoft Intune
1 1 (14.29%) SCCM
Vendors
1 7 (100.00%) Microsoft
2 1 (14.29%) Aruba
2 1 (14.29%) VMware