Period
to 22 June 2021

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 June 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > North of England
6 months to
22 Jun 2021
Same period 2020 Same period 2019
Rank 56 32 25
Rank change year-on-year -24 -7 +8
Permanent jobs citing ITIL 649 767 1,603
As % of all permanent jobs advertised in the North of England 4.68% 7.03% 8.36%
As % of the Processes & Methodologies category 5.03% 7.63% 9.03%
Number of salaries quoted 548 613 1,252
10th Percentile £21,675 £23,800 £21,865
25th Percentile £26,688 £31,250 £26,500
Median annual salary (50th Percentile) £38,438 £41,500 £38,000
Median % change year-on-year -7.38% +9.21% -0.65%
75th Percentile £48,750 £52,500 £50,000
90th Percentile £61,625 £65,000 £60,000
England median annual salary £45,500 £48,000 £45,000
% change year-on-year -5.21% +6.67% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

All Process and Methodology Skills
North of England
Permanent vacancies with a requirement for process or methodology skills 12,912 10,051 17,746
As % of all permanent IT jobs advertised in the North of England 93.18% 92.15% 92.52%
Number of salaries quoted 9,734 8,256 13,708
10th Percentile £29,558 £28,750 £26,250
25th Percentile £36,250 £36,250 £33,250
Median annual salary (50th Percentile) £47,500 £47,500 £45,000
Median % change year-on-year - +5.56% +5.88%
75th Percentile £61,750 £58,750 £56,000
90th Percentile £72,500 £70,000 £67,500
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in the North of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for ITIL in the North of England

ITIL
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing ITIL in the North of England.

Salary trend for ITIL in the North of England

ITIL
Salary Histogram in the North of England

Salary distribution for jobs citing ITIL in the North of England over the 6 months to 22 June 2021.

Salary histogram for ITIL in the North of England

ITIL
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North of England region over the 6 months to 22 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West -33 306 £40,000 -5.88% 63
Yorkshire -14 291 £36,500 -14.12% 45
North East -23 54 £42,500 +21.43% 12
ITIL
England

For the 6 months to 22 June 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region with a requirement for ITIL.

1 290 (44.68%) Microsoft
2 250 (38.52%) Windows
3 233 (35.90%) Social Skills
4 213 (32.82%) Active Directory
5 188 (28.97%) Microsoft 365
6 132 (20.34%) Azure
7 130 (20.03%) Service Management
8 114 (17.57%) Firewall
9 113 (17.41%) VMware
10 109 (16.80%) Windows 10
11 99 (15.25%) Service Delivery
11 99 (15.25%) Agile Software Development
12 94 (14.48%) SLA
13 93 (14.33%) Windows Server
14 85 (13.10%) SQL
15 84 (12.94%) Microsoft Office
16 83 (12.79%) PowerShell
17 82 (12.63%) VMware Infrastructure
17 82 (12.63%) Cisco
17 82 (12.63%) Project Management
18 79 (12.17%) Finance
19 71 (10.94%) Analytical Skills
20 69 (10.63%) Problem-Solving
21 67 (10.32%) Citrix
22 66 (10.17%) AWS
23 64 (9.86%) Change Management
24 60 (9.24%) Degree
25 57 (8.78%) Linux
26 54 (8.32%) ITIL Certification
26 54 (8.32%) Public Sector

ITIL
Co-occurring IT Skills in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (6.78%) SharePoint
2 35 (5.39%) Confluence
3 28 (4.31%) MS Exchange
4 14 (2.16%) IIS
5 9 (1.39%) Exchange Server 2013
6 6 (0.92%) Exchange Server 2010
7 5 (0.77%) OpenStack
8 4 (0.62%) Apache
8 4 (0.62%) Exchange Server 2007
9 3 (0.46%) Exchange Server 2003
10 2 (0.31%) BizTalk Server
10 2 (0.31%) CMS
10 2 (0.31%) nginx
10 2 (0.31%) SharePoint 2013
11 1 (0.15%) Jadu
11 1 (0.15%) Skype for Business
11 1 (0.15%) Tomcat
11 1 (0.15%) WordPress
Applications
1 84 (12.94%) Microsoft Office
2 19 (2.93%) Microsoft Excel
3 9 (1.39%) Microsoft Project
4 8 (1.23%) Microsoft PowerPoint
5 5 (0.77%) MS Visio
6 1 (0.15%) GIMP
6 1 (0.15%) Photoshop
6 1 (0.15%) Snagit
Business Applications
1 5 (0.77%) SAP S/4HANA
2 4 (0.62%) SAP ERP
3 3 (0.46%) Dynamics NAV
3 3 (0.46%) Remedy ITSM
4 2 (0.31%) SAP PS
4 2 (0.31%) SAP QM
4 2 (0.31%) Sparx Enterprise Architect
5 1 (0.15%) AlphaBridge
5 1 (0.15%) Alphatax
5 1 (0.15%) Elite 3E
5 1 (0.15%) Farmplan
5 1 (0.15%) KEYPrime
5 1 (0.15%) SAP IBP
Cloud Services
1 188 (28.97%) Microsoft 365
2 132 (20.34%) Azure
3 66 (10.17%) AWS
4 27 (4.16%) Power Platform
5 20 (3.08%) SaaS
6 18 (2.77%) Azure Active Directory
7 17 (2.62%) OneDrive
8 15 (2.31%) Cloud Computing
8 15 (2.31%) PaaS
9 12 (1.85%) IaaS
10 11 (1.69%) PowerApps
11 9 (1.39%) Power Automate
12 7 (1.08%) GCP
13 6 (0.92%) Boomi
13 6 (0.92%) iPaaS
14 5 (0.77%) Google Workspace
15 4 (0.62%) Dynamics 365
16 3 (0.46%) Mimecast
16 3 (0.46%) Serverless
16 3 (0.46%) Yammer
Communications & Networking
1 114 (17.57%) Firewall
2 48 (7.40%) DNS
3 47 (7.24%) LAN
4 46 (7.09%) VPN
4 46 (7.09%) WAN
5 36 (5.55%) TCP/IP
5 36 (5.55%) VLAN
6 35 (5.39%) Network Security
7 33 (5.08%) DHCP
7 33 (5.08%) VoIP
8 25 (3.85%) IPv4
8 25 (3.85%) OSPF
9 23 (3.54%) SAN
10 21 (3.24%) Wi-Fi
11 20 (3.08%) Cisco ISE
12 18 (2.77%) Wireless
13 16 (2.47%) WLAN
14 15 (2.31%) Internet
15 11 (1.69%) HTTP
15 11 (1.69%) Intranet
Database & Business Intelligence
1 51 (7.86%) SQL Server
2 16 (2.47%) Power BI
3 14 (2.16%) SQL Server Reporting Services
4 12 (1.85%) SQL Server Integration Services
5 10 (1.54%) Data Warehouse
6 9 (1.39%) MySQL
7 7 (1.08%) Crystal Reports
8 6 (0.92%) Amazon RDS
8 6 (0.92%) Oracle Database
8 6 (0.92%) SQL Server 2014
9 3 (0.46%) Big Data
9 3 (0.46%) MongoDB
9 3 (0.46%) Relational Database
9 3 (0.46%) Tableau
10 2 (0.31%) Amazon Redshift
10 2 (0.31%) MariaDB
10 2 (0.31%) Oracle BI EE
10 2 (0.31%) Oracle Reports
10 2 (0.31%) SAP Data Services
10 2 (0.31%) SQL Server Analysis Services
Development Applications
1 49 (7.55%) JIRA
2 28 (4.31%) Git (software)
3 23 (3.54%) Subversion
4 6 (0.92%) SQL Server Management Studio (SSMS)
4 6 (0.92%) Visual Studio
5 4 (0.62%) Jenkins
6 3 (0.46%) Bugzilla
6 3 (0.46%) Oracle APEX
6 3 (0.46%) Team Foundation Server
7 2 (0.31%) GitLab
8 1 (0.15%) TeamCity
General
1 233 (35.90%) Social Skills
2 79 (12.17%) Finance
3 71 (10.94%) Analytical Skills
4 54 (8.32%) Public Sector
5 42 (6.47%) Manufacturing
6 28 (4.31%) Legal
7 26 (4.01%) Organisational Skills
8 23 (3.54%) Law
8 23 (3.54%) Telecoms
9 22 (3.39%) Retail
10 14 (2.16%) Banking
11 9 (1.39%) Presentation Skills
12 8 (1.23%) Influencing Skills
13 6 (0.92%) Automotive
13 6 (0.92%) Back Office
13 6 (0.92%) French Language
13 6 (0.92%) German Language
13 6 (0.92%) Local Government
13 6 (0.92%) Pharmaceutical
13 6 (0.92%) Spanish Language
Job Titles
1 141 (21.73%) Analyst
2 65 (10.02%) Support Analyst
3 52 (8.01%) IT Support
4 49 (7.55%) 2nd Line Support
5 46 (7.09%) Service Manager
6 41 (6.32%) IT Manager
7 40 (6.16%) Service Analyst
7 40 (6.16%) Support Engineer
8 36 (5.55%) Network Engineer
8 36 (5.55%) Service Desk Analyst
9 34 (5.24%) Infrastructure Engineer
10 33 (5.08%) Applications Support
11 32 (4.93%) Service Desk Engineer
12 30 (4.62%) 2nd Line Support Analyst
12 30 (4.62%) Systems Engineer
13 28 (4.31%) IT Analyst
14 22 (3.39%) 1st/2nd Line Support
14 22 (3.39%) IT Engineer
14 22 (3.39%) Linux Engineer
15 21 (3.24%) Delivery Manager
Libraries, Frameworks & Software Standards
1 30 (4.62%) Web Services
2 9 (1.39%) .NET
2 9 (1.39%) Middleware
3 8 (1.23%) REST
4 6 (0.92%) SOAP
5 5 (0.77%) HTML
5 5 (0.77%) LDAP
6 4 (0.62%) WPF
7 3 (0.46%) ASP.NET
7 3 (0.46%) EDI
7 3 (0.46%) JSON
8 2 (0.31%) jQuery
8 2 (0.31%) Microsoft Graph
8 2 (0.31%) Node.js
8 2 (0.31%) Velocity
8 2 (0.31%) YAML
9 1 (0.15%) AngularJS
9 1 (0.15%) ASP.NET MVC
9 1 (0.15%) Entity Framework
9 1 (0.15%) Razor View Engine
Miscellaneous
1 40 (6.16%) Management Information System
2 35 (5.39%) Data Centre
3 31 (4.78%) Public Cloud
4 14 (2.16%) Hybrid Cloud
5 13 (2.00%) Enterprise Software
6 11 (1.69%) Self-Motivation
7 10 (1.54%) iPad
7 10 (1.54%) iPhone
7 10 (1.54%) Virtual Team
8 9 (1.39%) Driving Licence
9 8 (1.23%) NHS
9 8 (1.23%) Replication
9 8 (1.23%) User Experience
10 6 (0.92%) Clustering
10 6 (0.92%) CMDB
11 5 (0.77%) Client/Server
12 4 (0.62%) Mobile App
12 4 (0.62%) Video Conferencing
13 3 (0.46%) Life Science
13 3 (0.46%) Private Cloud
Operating Systems
1 250 (38.52%) Windows
2 109 (16.80%) Windows 10
3 93 (14.33%) Windows Server
4 57 (8.78%) Linux
5 42 (6.47%) Windows Server 2012
6 37 (5.70%) Windows Server 2016
7 35 (5.39%) Unix
8 33 (5.08%) Windows 7
9 18 (2.77%) Android
10 13 (2.00%) Windows 8
10 13 (2.00%) Windows Server 2008
11 12 (1.85%) Windows Server 2019
12 9 (1.39%) CentOS
13 8 (1.23%) Red Hat Enterprise Linux
14 5 (0.77%) Mac OS
14 5 (0.77%) Ubuntu
15 4 (0.62%) Mac OS X
15 4 (0.62%) Solaris
15 4 (0.62%) Windows Server 2003
16 3 (0.46%) Windows XP
Processes & Methodologies
1 130 (20.03%) Service Management
2 99 (15.25%) Agile Software Development
2 99 (15.25%) Service Delivery
3 82 (12.63%) Project Management
4 69 (10.63%) Problem-Solving
5 64 (9.86%) Change Management
6 51 (7.86%) Infrastructure Engineering
7 49 (7.55%) ITSM
7 49 (7.55%) PRINCE2
8 48 (7.40%) DevOps
8 48 (7.40%) ERP
9 44 (6.78%) Stakeholder Management
10 43 (6.63%) Mentoring
11 42 (6.47%) Problem Management
12 41 (6.32%) Configuration Management
13 38 (5.86%) Scrum
14 36 (5.55%) Continuous Improvement
15 33 (5.08%) SDLC
16 32 (4.93%) Incident Management
16 32 (4.93%) Information Security
Programming Languages
1 85 (13.10%) SQL
2 83 (12.79%) PowerShell
3 44 (6.78%) Python
4 31 (4.78%) Bash Shell
5 17 (2.62%) C
6 11 (1.69%) JavaScript
7 10 (1.54%) C#
7 10 (1.54%) T-SQL
8 8 (1.23%) Perl
9 7 (1.08%) Java
10 6 (0.92%) PL/SQL
11 5 (0.77%) PHP
12 4 (0.62%) Shell Script
12 4 (0.62%) Tcl
12 4 (0.62%) VB
13 3 (0.46%) DataFlex
13 3 (0.46%) VBScript
14 2 (0.31%) Go
15 1 (0.15%) VB.NET
Qualifications
1 60 (9.24%) Degree
2 54 (8.32%) ITIL Certification
3 38 (5.86%) Security Cleared
4 36 (5.55%) SC Cleared
5 34 (5.24%) Microsoft Certification
6 26 (4.01%) ITIL Foundation Certificate
7 22 (3.39%) MCSE
8 21 (3.24%) Cisco Certification
9 20 (3.08%) RHCE
10 19 (2.93%) CISSP
11 18 (2.77%) GIAC
12 17 (2.62%) Computer Science Degree
13 16 (2.47%) CCNP
13 16 (2.47%) CISM
14 14 (2.16%) CCNA
15 10 (1.54%) CISA
16 9 (1.39%) MCSA
17 8 (1.23%) BPSS Clearance
18 7 (1.08%) MCITP
18 7 (1.08%) MCP
Quality Assurance & Compliance
1 94 (14.48%) SLA
2 33 (5.08%) ISO/IEC 27001
3 14 (2.16%) NIST
4 11 (1.69%) GDPR
5 9 (1.39%) QA
6 7 (1.08%) PMO
7 6 (0.92%) ISO 9001
7 6 (0.92%) PCI DSS
8 5 (0.77%) COBIT
8 5 (0.77%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 4 (0.62%) Cyber Essentials
10 3 (0.46%) ISO/IEC 20000
11 2 (0.31%) GRC
11 2 (0.31%) NCSC
12 1 (0.15%) Accessibility
12 1 (0.15%) Cyber Essentials PLUS
12 1 (0.15%) Data Quality
System Software
1 213 (32.82%) Active Directory
2 82 (12.63%) VMware Infrastructure
3 37 (5.70%) Hyper-V
4 31 (4.78%) VMware ESXi
5 26 (4.01%) Docker
6 14 (2.16%) BitLocker
6 14 (2.16%) Virtual Desktop
7 11 (1.69%) vSphere
8 7 (1.08%) XenApp
9 5 (0.77%) Terminal Services
9 5 (0.77%) XenDesktop
10 4 (0.62%) NFS
11 3 (0.46%) Microsoft App-V
11 3 (0.46%) Virtual Servers
12 2 (0.31%) LXC
12 2 (0.31%) SRDF
12 2 (0.31%) Virtual Machines
13 1 (0.15%) EMC RecoverPoint
13 1 (0.15%) Firmware
13 1 (0.15%) Veritas Cluster Server
Systems Management
1 49 (7.55%) SCCM
2 35 (5.39%) Ansible
3 29 (4.47%) Puppet
4 28 (4.31%) Microsoft Intune
5 17 (2.62%) WSUS
6 12 (1.85%) FortiGate
7 10 (1.54%) Terraform
8 9 (1.39%) SCOM
9 8 (1.23%) Jamf Pro
9 8 (1.23%) vRealize
10 6 (0.92%) Single Sign-On
10 6 (0.92%) Systems Management Server (SMS)
11 5 (0.77%) Opscode Chef
12 4 (0.62%) AirWatch
12 4 (0.62%) Failover Clustering
12 4 (0.62%) Kubernetes
12 4 (0.62%) Nessus
12 4 (0.62%) Red Hat Satellite
13 3 (0.46%) OpenView Configuration Management
13 3 (0.46%) SCVMM
Vendors
1 290 (44.68%) Microsoft
2 113 (17.41%) VMware
3 82 (12.63%) Cisco
4 67 (10.32%) Citrix
5 49 (7.55%) Oracle
6 30 (4.62%) SAP
7 24 (3.70%) Red Hat
8 23 (3.54%) ServiceNow
9 19 (2.93%) HP
10 16 (2.47%) Veeam
11 14 (2.16%) Google
12 13 (2.00%) IFS
12 13 (2.00%) iManage
13 11 (1.69%) Dell
13 11 (1.69%) Remedy
14 10 (1.54%) Apple
14 10 (1.54%) Snow
15 9 (1.39%) ConnectWise
15 9 (1.39%) Fortinet
15 9 (1.39%) Salesforce.com