Period
to 26 May 2020

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 26 May 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > North of England
6 months to
26 May 2020
Same period 2019 Same period 2018
Rank 30 25 31
Rank change year-on-year -5 +6 -6
Permanent jobs citing ITIL 853 1,534 1,773
As % of all permanent jobs advertised in the North of England 7.08% 8.12% 7.45%
As % of the Processes & Methodologies category 7.70% 8.77% 8.01%
Number of salaries quoted 661 1,242 1,427
Median annual salary £41,500 £38,500 £39,000
Median salary % change year-on-year +7.79% -1.28% +4.00%
10th Percentile £23,500 £21,500 £20,500
90th Percentile £65,000 £62,500 £60,000
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - +2.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

All Process and Methodology Skills
North of England
Permanent vacancies with a requirement for process or methodology skills 11,081 17,491 22,124
As % of all permanent IT jobs advertised in the North of England 92.00% 92.63% 93.00%
Number of salaries quoted 8,928 13,496 18,250
Median annual salary £47,500 £45,000 £43,000
Median salary % change year-on-year +5.56% +4.65% +7.50%
10th Percentile £28,304 £26,250 £26,250
90th Percentile £70,000 £67,500 £65,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the North of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for ITIL in the North of England

ITIL
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing ITIL in the North of England.

Salary trend for ITIL in the North of England

ITIL
Salary Histogram in the North of England

Salary distribution for jobs citing ITIL in the North of England over the 6 months to 26 May 2020.

Salary histogram for ITIL in the North of England

ITIL
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North of England region over the 6 months to 26 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West +2 483 £41,500 -2.35% 34
Yorkshire -5 278 £42,500 +13.33% 10
North East -6 92 £35,000 +1.00% 8
ITIL
England

For the 6 months to 26 May 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region with a requirement for ITIL.

1 317 (37.16%) Windows
2 247 (28.96%) Microsoft
3 212 (24.85%) Office 365
4 202 (23.68%) Service Management
4 202 (23.68%) Active Directory
5 185 (21.69%) Finance
6 170 (19.93%) Windows Server
7 164 (19.23%) Azure
8 159 (18.64%) Agile Software Development
9 153 (17.94%) Problem-Solving
10 151 (17.70%) Service Delivery
11 143 (16.76%) SQL
12 137 (16.06%) SLA
13 133 (15.59%) Degree
14 131 (15.36%) ITIL Certification
15 126 (14.77%) ITIL V3
16 118 (13.83%) VMware
17 103 (12.08%) Incident Management
18 102 (11.96%) Citrix
18 102 (11.96%) Windows 10
18 102 (11.96%) Infrastructure Engineering
19 100 (11.72%) Analytical Skills
20 99 (11.61%) Change Management
21 97 (11.37%) Microsoft Office
22 95 (11.14%) ITSM
23 82 (9.61%) Cisco
24 81 (9.50%) Linux
25 80 (9.38%) Project Management
26 79 (9.26%) Firewall
26 79 (9.26%) PRINCE2

ITIL
Co-occurring IT Skills in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (6.68%) SharePoint
2 52 (6.10%) MS Exchange
3 42 (4.92%) IIS
4 19 (2.23%) Confluence
5 15 (1.76%) Apache
6 10 (1.17%) OpenStack
7 9 (1.06%) Exchange Server 2010
7 9 (1.06%) Tomcat
8 7 (0.82%) CMS
9 6 (0.70%) Elasticsearch
10 5 (0.59%) Exchange Server 2013
11 4 (0.47%) Skype for Business
12 3 (0.35%) BizTalk Server
12 3 (0.35%) IBM Domino
12 3 (0.35%) SAS
13 2 (0.23%) Oracle SOA Suite
13 2 (0.23%) SharePoint 2010
13 2 (0.23%) Sitefinity
14 1 (0.12%) SharePoint 2013
Applications
1 97 (11.37%) Microsoft Office
2 45 (5.28%) Microsoft Excel
3 25 (2.93%) Microsoft PowerPoint
4 13 (1.52%) Microsoft Project
5 7 (0.82%) MS Visio
6 3 (0.35%) SPSS
Business Applications
1 15 (1.76%) assyst
2 8 (0.94%) Dynamics CRM
2 8 (0.94%) Remedy ITSM
3 6 (0.70%) Carpe Diem
3 6 (0.70%) Elite 3E
3 6 (0.70%) Unit4 Business World
4 4 (0.47%) SAP MM
4 4 (0.47%) SAP SD
5 3 (0.35%) Oracle EBS
6 2 (0.23%) Maximo
6 2 (0.23%) Oracle Applications
7 1 (0.12%) Dynamics NAV
7 1 (0.12%) Oracle EBS R12
7 1 (0.12%) Oracle iProcurement
7 1 (0.12%) Oracle Procure-to-Pay
7 1 (0.12%) SAP ERP
Cloud Services
1 212 (24.85%) Office 365
2 164 (19.23%) Azure
3 61 (7.15%) AWS
4 34 (3.99%) SaaS
5 22 (2.58%) Cloud Computing
6 19 (2.23%) IaaS
7 17 (1.99%) Power Platform
8 15 (1.76%) PaaS
9 13 (1.52%) Dynamics 365
10 9 (1.06%) AWS CloudFormation
10 9 (1.06%) Azure Active Directory
11 8 (0.94%) GCP
12 6 (0.70%) Amazon EC2
12 6 (0.70%) Amazon ECS
12 6 (0.70%) IBM Cloud
12 6 (0.70%) Slack
13 5 (0.59%) Logic Apps
14 4 (0.47%) Amazon S3
14 4 (0.47%) Amazon SQS
14 4 (0.47%) Serverless
Communications & Networking
1 79 (9.26%) Firewall
2 68 (7.97%) WAN
3 62 (7.27%) LAN
4 45 (5.28%) DNS
5 43 (5.04%) TCP/IP
6 41 (4.81%) VPN
7 35 (4.10%) DHCP
8 25 (2.93%) MPLS
8 25 (2.93%) SSL
9 22 (2.58%) SAN
10 20 (2.34%) Wi-Fi
11 18 (2.11%) Internet
12 17 (1.99%) Network Security
12 17 (1.99%) Remote Desktop
12 17 (1.99%) Wireless
13 15 (1.76%) Cisco Nexus
13 15 (1.76%) Unified Communications
14 14 (1.64%) VoIP
15 12 (1.41%) DSL
16 11 (1.29%) OSPF
Database & Business Intelligence
1 65 (7.62%) SQL Server
2 27 (3.17%) SQL Server 2012
3 17 (1.99%) Power BI
4 16 (1.88%) Big Data
5 13 (1.52%) NoSQL
6 11 (1.29%) MySQL
7 10 (1.17%) Data Warehouse
8 8 (0.94%) Amazon RDS
8 8 (0.94%) InterSystems Cache
9 6 (0.70%) Amazon DynamoDB
9 6 (0.70%) GIS
9 6 (0.70%) PostgreSQL
9 6 (0.70%) Redis
9 6 (0.70%) SQL Server 2014
9 6 (0.70%) SQL Server 2016
10 5 (0.59%) Relational Database
10 5 (0.59%) SQL Server Reporting Services
11 4 (0.47%) BusinessObjects
11 4 (0.47%) Oracle Database
11 4 (0.47%) SQL Server Integration Services
Development Applications
1 44 (5.16%) JIRA
2 12 (1.41%) Bitbucket
3 9 (1.06%) Jenkins
3 9 (1.06%) Visual Studio
4 8 (0.94%) Team Foundation Server
5 6 (0.70%) Git (software)
5 6 (0.70%) Visual Studio Team System
6 5 (0.59%) Cucumber
6 5 (0.59%) Gatling
6 5 (0.59%) HP UFT
6 5 (0.59%) JMeter
6 5 (0.59%) Maven
6 5 (0.59%) Selenium
7 4 (0.47%) Atlassian Bamboo
8 3 (0.35%) MSI
9 2 (0.23%) Oracle APEX
9 2 (0.23%) SQL Server Management Studio (SSMS)
10 1 (0.12%) Bitbucket Server
10 1 (0.12%) CircleCI
10 1 (0.12%) SonarQube
General
1 185 (21.69%) Finance
2 53 (6.21%) Public Sector
3 43 (5.04%) Law
4 37 (4.34%) Retail
5 31 (3.63%) Legal
6 19 (2.23%) Telecoms
7 15 (1.76%) Manufacturing
8 11 (1.29%) Banking
9 8 (0.94%) Back Office
9 8 (0.94%) Billing
10 5 (0.59%) Publishing
11 4 (0.47%) Fire and Rescue
11 4 (0.47%) Games
11 4 (0.47%) German Language
11 4 (0.47%) Police
11 4 (0.47%) Spanish Language
12 3 (0.35%) Advertising
12 3 (0.35%) Italian Language
12 3 (0.35%) Local Government
13 2 (0.23%) French Language
Job Titles
1 203 (23.80%) Analyst
2 83 (9.73%) Infrastructure Engineer
3 69 (8.09%) Service Manager
4 63 (7.39%) Service Analyst
5 61 (7.15%) Support Analyst
6 52 (6.10%) Service Desk Analyst
7 43 (5.04%) IT Support
8 40 (4.69%) Applications Support
9 38 (4.45%) Delivery Manager
10 37 (4.34%) IT Engineer
11 36 (4.22%) IT Manager
12 35 (4.10%) 2nd Line Support
13 33 (3.87%) Service Delivery Manager
14 30 (3.52%) Support Engineer
15 28 (3.28%) Senior Infrastructure Engineer
16 27 (3.17%) Applications Support Analyst
16 27 (3.17%) Team Leader
17 24 (2.81%) Project Manager
18 23 (2.70%) 3rd Line Engineer
18 23 (2.70%) IT Analyst
Libraries, Frameworks & Software Standards
1 35 (4.10%) XML
2 31 (3.63%) .NET
3 18 (2.11%) Web Services
4 11 (1.29%) LDAP
5 9 (1.06%) JSON
6 8 (0.94%) ODBC
7 7 (0.82%) REST
7 7 (0.82%) SOAP
8 6 (0.70%) XML Messaging
9 5 (0.59%) .NET Framework
9 5 (0.59%) HTML
10 4 (0.47%) CSS
10 4 (0.47%) LAMP
10 4 (0.47%) Node.js
10 4 (0.47%) YAML
11 3 (0.35%) COM
11 3 (0.35%) Middleware
12 2 (0.23%) ASP.NET
12 2 (0.23%) JDBC
12 2 (0.23%) SAML
Miscellaneous
1 100 (11.72%) Analytical Skills
2 65 (7.62%) Management Information System
3 53 (6.21%) Data Centre
4 49 (5.74%) Self-Motivation
5 19 (2.23%) PKI
6 17 (1.99%) Public Cloud
7 12 (1.41%) Video Conferencing
7 12 (1.41%) Virtual Team
8 10 (1.17%) e-Learning
9 8 (0.94%) CMDB
9 8 (0.94%) Driving Licence
9 8 (0.94%) User Experience
10 7 (0.82%) Blackberry
10 7 (0.82%) Hybrid Cloud
10 7 (0.82%) Mobile App
11 6 (0.70%) Algorithms
11 6 (0.70%) Mainframe
11 6 (0.70%) Smartphone
12 5 (0.59%) Greenfield Project
12 5 (0.59%) Smart Meter
Operating Systems
1 317 (37.16%) Windows
2 170 (19.93%) Windows Server
3 102 (11.96%) Windows 10
4 81 (9.50%) Linux
5 71 (8.32%) Windows Server 2012
6 64 (7.50%) Windows Server 2016
7 51 (5.98%) Windows 7
8 45 (5.28%) Windows Server 2008
9 38 (4.45%) Unix
10 20 (2.34%) Apple iOS
11 19 (2.23%) Android
12 18 (2.11%) Windows 8
13 14 (1.64%) Windows Server 2019
14 10 (1.17%) Debian
15 9 (1.06%) Red Hat Enterprise Linux
16 8 (0.94%) CentOS
16 8 (0.94%) HPUX
17 7 (0.82%) Mac OS
18 5 (0.59%) Windows Server 2003
19 4 (0.47%) Ubuntu
Processes & Methodologies
1 202 (23.68%) Service Management
2 159 (18.64%) Agile Software Development
3 153 (17.94%) Problem-Solving
4 151 (17.70%) Service Delivery
5 126 (14.77%) ITIL V3
6 103 (12.08%) Incident Management
7 102 (11.96%) Infrastructure Engineering
8 99 (11.61%) Change Management
9 95 (11.14%) ITSM
10 80 (9.38%) Project Management
11 79 (9.26%) PRINCE2
12 69 (8.09%) DevOps
13 65 (7.62%) Mentoring
14 62 (7.27%) Release Management
15 61 (7.15%) Problem Management
16 57 (6.68%) Cybersecurity
17 55 (6.45%) Continuous Improvement
18 54 (6.33%) Computer Science
19 51 (5.98%) Service Design
20 47 (5.51%) Coaching
Programming Languages
1 143 (16.76%) SQL
2 78 (9.14%) PowerShell
3 32 (3.75%) Java
4 26 (3.05%) T-SQL
5 24 (2.81%) Python
6 18 (2.11%) Bash Shell
7 17 (1.99%) C#
8 15 (1.76%) JavaScript
9 6 (0.70%) C
9 6 (0.70%) PHP
10 5 (0.59%) Ruby
11 4 (0.47%) COBOL
11 4 (0.47%) PL/SQL
11 4 (0.47%) VBScript
12 2 (0.23%) Perl
13 1 (0.12%) Data Analysis Expressions (DAX)
13 1 (0.12%) Shell Script
Qualifications
1 133 (15.59%) Degree
2 131 (15.36%) ITIL Certification
3 65 (7.62%) Microsoft Certification
4 53 (6.21%) Security Cleared
5 44 (5.16%) MCSE
6 36 (4.22%) MCSA
7 32 (3.75%) Cisco Certification
8 29 (3.40%) SC Cleared
9 23 (2.70%) CCNA
9 23 (2.70%) Computer Science Degree
10 22 (2.58%) MCP
11 20 (2.34%) CISSP
12 18 (2.11%) CCNP
12 18 (2.11%) CISA
12 18 (2.11%) MCITP
13 13 (1.52%) CISM
14 12 (1.41%) APMP
15 11 (1.29%) MCTS
16 10 (1.17%) DV Cleared
16 10 (1.17%) RHCE
Quality Assurance & Compliance
1 137 (16.06%) SLA
2 37 (4.34%) ISO/IEC 27001
3 36 (4.22%) GDPR
4 17 (1.99%) QA
5 13 (1.52%) PCI DSS
6 11 (1.29%) COBIT
7 9 (1.06%) NIST
8 3 (0.35%) Sarbanes-Oxley
9 2 (0.23%) Data Quality
10 1 (0.12%) Cyber Essentials
10 1 (0.12%) GLBA
10 1 (0.12%) HIPAA
10 1 (0.12%) HL7
10 1 (0.12%) ISO 31000
10 1 (0.12%) ISO 9001
10 1 (0.12%) PMO
System Software
1 202 (23.68%) Active Directory
2 64 (7.50%) VMware Infrastructure
3 42 (4.92%) Hyper-V
4 29 (3.40%) Docker
5 23 (2.70%) XenApp
6 14 (1.64%) VMware ESXi
7 9 (1.06%) Virtual Servers
7 9 (1.06%) XenDesktop
8 8 (0.94%) Microsoft App-V
9 7 (0.82%) Virtual Desktop
9 7 (0.82%) vSphere
10 5 (0.59%) Citrix Hypervisor
10 5 (0.59%) VMware Server
11 4 (0.47%) EMC RecoverPoint
11 4 (0.47%) KVM
12 3 (0.35%) Terminal Services
12 3 (0.35%) Virtual Machines
12 3 (0.35%) VMware Workstation
13 1 (0.12%) DFS Replication
Systems Management
1 58 (6.80%) SCCM
2 30 (3.52%) Microsoft Intune
3 24 (2.81%) Ansible
3 24 (2.81%) Kubernetes
4 17 (1.99%) Puppet
4 17 (1.99%) SCOM
5 13 (1.52%) Terraform
6 12 (1.41%) Opscode Chef
7 10 (1.17%) Grafana
8 9 (1.06%) Nagios
8 9 (1.06%) OpenView
9 8 (0.94%) AirWatch
9 8 (0.94%) Cisco CUCM
10 6 (0.70%) BMC PATROL
10 6 (0.70%) Kibana
10 6 (0.70%) SolarWinds Orion
10 6 (0.70%) Tivoli
10 6 (0.70%) Tivoli Monitoring
10 6 (0.70%) vRealize
11 5 (0.59%) Cisco Prime
Vendors
1 247 (28.96%) Microsoft
2 118 (13.83%) VMware
3 102 (11.96%) Citrix
4 82 (9.61%) Cisco
5 61 (7.15%) ServiceNow
6 22 (2.58%) Apple
6 22 (2.58%) Oracle
7 17 (1.99%) IBM
7 17 (1.99%) SolarWinds
8 16 (1.88%) iManage
9 15 (1.76%) NetApp
9 15 (1.76%) Remedy
10 13 (1.52%) F5
10 13 (1.52%) SAP
11 12 (1.41%) Dynatrace
11 12 (1.41%) Red Hat
11 12 (1.41%) SaltStack
11 12 (1.41%) Veeam
12 11 (1.29%) BMC
12 11 (1.29%) Juniper