ITIL Job Trends in the North of England

ITIL (Information Technology Infrastructure Library)
England > North of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the North of England requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 20 April 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Apr 2026
Same period 2025 Same period 2024
Rank 74 60 31
Rank change year-on-year -14 -29 +28
Permanent jobs citing ITIL 409 348 892
As % of all permanent jobs in the North of England 2.33% 5.01% 5.41%
As % of the Processes & Methodologies category 3.18% 5.30% 6.49%
Number of salaries quoted 285 267 722
10th Percentile £27,000 £28,500 £26,467
25th Percentile £31,500 £30,500 £31,250
Median annual salary (50th Percentile) £42,500 £42,123 £42,137
Median % change year-on-year +0.89% -0.03% +1.53%
75th Percentile £58,695 £56,875 £56,200
90th Percentile £70,000 £80,000 £67,968
England median annual salary £52,500 £50,000 £49,000
% change year-on-year +5.00% +2.04% +3.16%

All Process & Methodology Skills
North of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 12,852 6,562 13,749
As % of all permanent jobs advertised in the North of England 73.26% 94.43% 83.44%
Number of salaries quoted 7,890 3,739 10,977
10th Percentile £28,750 £28,250 £27,500
25th Percentile £37,500 £37,500 £36,750
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -9.09%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £85,000 £80,000
England median annual salary £57,500 £60,000 £55,000
% change year-on-year -4.17% +9.09% -12.00%

ITIL
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in the North of England.

ITIL job vacancy trend in the North of England

ITIL
Salary Trend in the North of England

Salary distribution trend for jobs in the North of England citing ITIL.

Salary distribution trend for jobs in the North of England citing ITIL

ITIL
Salary Histogram in the North of England

Salary distribution for jobs citing ITIL in the North of England over the 6 months to 20 April 2026.

Salary histogram for ITIL in the North of England

ITIL
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North of England region over the 6 months to 20 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -13 195 £45,000 - 51
Yorkshire -26 162 £40,000 +14.29% 45
North East -8 52 £46,971 +34.20% 19
ITIL
England

ITIL
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 62 (15.16%) Microsoft Exchange
2 27 (6.60%) SharePoint
3 7 (1.71%) Confluence
4 4 (0.98%) IIS
5 1 (0.24%) Oracle Workflow
Applications
1 42 (10.27%) Microsoft Office
2 12 (2.93%) Microsoft Excel
3 1 (0.24%) Microsoft Project
Business Applications
1 16 (3.91%) SAP S/4HANA
2 13 (3.18%) SAP ERP
3 12 (2.93%) SAP QM
4 11 (2.69%) NEC Housing
5 3 (0.73%) Oracle EBS
6 2 (0.49%) Dynamics AX
6 2 (0.49%) Dynamics CRM
6 2 (0.49%) Magento
7 1 (0.24%) OpenText VIM for SAP
7 1 (0.24%) Oracle SCM
Cloud Services
1 131 (32.03%) Azure
2 120 (29.34%) Microsoft 365
3 71 (17.36%) AWS
4 35 (8.56%) Entra ID
5 29 (7.09%) AWS CloudFormation
6 23 (5.62%) Apigee
7 22 (5.38%) Amazon ECR
7 22 (5.38%) Amazon ECS
7 22 (5.38%) Amazon S3
7 22 (5.38%) AWS Lambda
7 22 (5.38%) AWS Step Functions
7 22 (5.38%) Serverless
8 21 (5.13%) Amazon SQS
9 18 (4.40%) Power Platform
10 11 (2.69%) Google Workspace
10 11 (2.69%) Nutanix
11 10 (2.44%) SaaS
12 9 (2.20%) OneDrive
13 7 (1.71%) Amazon EKS
14 5 (1.22%) Intacct
Communications & Networking
1 48 (11.74%) DNS
2 45 (11.00%) WAN
3 37 (9.05%) Firewall
4 36 (8.80%) DHCP
5 35 (8.56%) LAN
6 21 (5.13%) VPN
7 17 (4.16%) TCP/IP
8 14 (3.42%) SD-WAN
9 11 (2.69%) VLAN
9 11 (2.69%) Wi-Fi
10 9 (2.20%) Network Security
10 9 (2.20%) Remote Desktop
10 9 (2.20%) VoIP
11 7 (1.71%) SAN
12 6 (1.47%) HTTP
12 6 (1.47%) SSL
13 5 (1.22%) Wireless
13 5 (1.22%) WLAN
14 4 (0.98%) Cisco Firepower
15 3 (0.73%) BGP
Database & Business Intelligence
1 22 (5.38%) DynamoDB
2 15 (3.67%) Power BI
3 13 (3.18%) SQL Server
4 3 (0.73%) MySQL
4 3 (0.73%) PostgreSQL
4 3 (0.73%) SQL Server Reporting Services
5 2 (0.49%) Azure SQL Database
5 2 (0.49%) BusinessObjects
6 1 (0.24%) Data Lake
6 1 (0.24%) Oracle Reports
6 1 (0.24%) Relational Database
6 1 (0.24%) SAP HANA
6 1 (0.24%) SQL Server Integration Services
6 1 (0.24%) Tableau
Development Applications
1 29 (7.09%) GitLab
2 23 (5.62%) JIRA
3 22 (5.38%) Cypress.io
3 22 (5.38%) Jenkins
3 22 (5.38%) Maven
3 22 (5.38%) SonarQube
4 2 (0.49%) Git
5 1 (0.24%) Bitbucket
General
1 158 (38.63%) Social Skills
2 55 (13.45%) Finance
3 39 (9.54%) Public Sector
4 31 (7.58%) Analytical Skills
5 26 (6.36%) Organisational Skills
6 21 (5.13%) Manufacturing
7 17 (4.16%) Law
8 11 (2.69%) Legal
9 10 (2.44%) Aerospace
9 10 (2.44%) Retail
10 7 (1.71%) French Language
11 6 (1.47%) Documentation Skills
12 5 (1.22%) Inclusion and Diversity
13 4 (0.98%) Automotive
13 4 (0.98%) Influencing Skills
14 3 (0.73%) Back Office
15 2 (0.49%) Banking
15 2 (0.49%) Swedish Language
16 1 (0.24%) Marketing
16 1 (0.24%) Spanish Language
Job Titles
1 82 (20.05%) IT Support
2 62 (15.16%) Analyst
3 50 (12.22%) Senior
4 46 (11.25%) Support Engineer
5 43 (10.51%) Service Manager
6 39 (9.54%) IT Manager
6 39 (9.54%) Support Analyst
7 38 (9.29%) Lead
8 32 (7.82%) IT Engineer
9 31 (7.58%) IT Support Engineer
10 30 (7.33%) Developer
11 29 (7.09%) Infrastructure Engineer
12 23 (5.62%) Applications Support
12 23 (5.62%) IT Analyst
12 23 (5.62%) IT Support Technician
12 23 (5.62%) IT Technician
12 23 (5.62%) Support Technician
13 22 (5.38%) IT Services Manager
14 21 (5.13%) Java Developer
15 19 (4.65%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 22 (5.38%) AngularJS
1 22 (5.38%) Gherkin
1 22 (5.38%) Jest
1 22 (5.38%) Spring Boot
2 17 (4.16%) SAP Fiori
3 5 (1.22%) EDI
3 5 (1.22%) Middleware
4 4 (0.98%) YAML
5 2 (0.49%) REST
5 2 (0.49%) Web Services
6 1 (0.24%) CSS
6 1 (0.24%) Elastic Stack
6 1 (0.24%) JSON
6 1 (0.24%) Node.js
6 1 (0.24%) Oracle Fusion
6 1 (0.24%) React
6 1 (0.24%) Software Packaging
Miscellaneous
1 46 (11.25%) Driving Licence
2 23 (5.62%) Operational Technology
3 22 (5.38%) Cyber Kill Chain
3 22 (5.38%) Cyber Threat
3 22 (5.38%) Security Operations Centre
4 19 (4.65%) Hybrid Cloud
5 15 (3.67%) Management Information System
6 13 (3.18%) CMDB
6 13 (3.18%) Public Cloud
7 11 (2.69%) Data Centre
8 9 (2.20%) Self-Motivation
9 7 (1.71%) Onboarding
10 6 (1.47%) Analytical Mindset
11 5 (1.22%) Enterprise Software
11 5 (1.22%) Housing Association
11 5 (1.22%) Legacy Systems
11 5 (1.22%) Product Ownership
11 5 (1.22%) Replication
11 5 (1.22%) Social Media
12 4 (0.98%) FMCG
Operating Systems
1 157 (38.39%) Windows
2 85 (20.78%) Windows Server
3 31 (7.58%) Windows 10
4 28 (6.85%) Linux
5 24 (5.87%) Android
6 15 (3.67%) Apple iOS
7 10 (2.44%) Windows 7
7 10 (2.44%) Windows 8
8 8 (1.96%) Mac OS
9 5 (1.22%) Windows Server 2016
10 3 (0.73%) Unix
11 2 (0.49%) Mac OS X
12 1 (0.24%) CentOS
12 1 (0.24%) CoreOS
12 1 (0.24%) Red Hat Enterprise Linux
12 1 (0.24%) Windows Server 2019
Processes & Methodologies
1 123 (30.07%) Problem-Solving
2 117 (28.61%) Continuous Improvement
3 105 (25.67%) Customer Service
4 94 (22.98%) Service Management
5 89 (21.76%) Mentoring
6 75 (18.34%) Coaching
7 69 (16.87%) Agile
8 65 (15.89%) Service Delivery
9 64 (15.65%) Stakeholder Management
10 63 (15.40%) ITSM
11 51 (12.47%) DevOps
12 50 (12.22%) Roadmaps
13 44 (10.76%) Change Management
14 42 (10.27%) CI/CD
15 35 (8.56%) Cybersecurity
15 35 (8.56%) Disaster Recovery
15 35 (8.56%) Incident Management
16 32 (7.82%) Business Strategy
17 31 (7.58%) Risk Management
18 30 (7.33%) User Experience
Programming Languages
1 29 (7.09%) SQL
2 26 (6.36%) PowerShell
3 24 (5.87%) Bash
4 23 (5.62%) Java
4 23 (5.62%) TypeScript
5 22 (5.38%) Groovy
6 11 (2.69%) JavaScript
7 9 (2.20%) ABAP
8 6 (1.47%) Python
9 3 (0.73%) C#
10 2 (0.49%) T-SQL
11 1 (0.24%) COBOL
11 1 (0.24%) PL/SQL
11 1 (0.24%) Shell Script
Qualifications
1 52 (12.71%) Degree
2 45 (11.00%) ITIL Certification
3 33 (8.07%) AWS Certification
4 30 (7.33%) ITIL Foundation Certificate
5 29 (7.09%) Microsoft Certification
6 22 (5.38%) AWS Certified DevOps Engineer
6 22 (5.38%) SC Cleared
6 22 (5.38%) Security Cleared
7 19 (4.65%) BPSS Clearance
8 15 (3.67%) Azure Certification
9 10 (2.44%) A+ Certification
9 10 (2.44%) Cisco Certification
10 9 (2.20%) PMI Certification
11 8 (1.96%) Computer Science Degree
11 8 (1.96%) MCSE
11 8 (1.96%) Network+ Certification
11 8 (1.96%) PMP
12 7 (1.71%) CompTIA Security+
12 7 (1.71%) DBS Check
13 6 (1.47%) CCNA
Quality Assurance & Compliance
1 35 (8.56%) ISO/IEC 27001
2 26 (6.36%) NIST
2 26 (6.36%) SLA
3 22 (5.38%) ISO/IEC 27005
4 17 (4.16%) Data Quality
4 17 (4.16%) GDPR
5 13 (3.18%) Cyber Essentials
6 10 (2.44%) QA
7 2 (0.49%) Cyber Essentials PLUS
8 1 (0.24%) COBIT
8 1 (0.24%) ISO 22301
8 1 (0.24%) ISO/IEC 19770
8 1 (0.24%) ISO/IEC 20000
8 1 (0.24%) JSP 440
System Software
1 103 (25.18%) Active Directory
2 40 (9.78%) Hyper-V
3 35 (8.56%) VMware Infrastructure
4 23 (5.62%) Docker
5 11 (2.69%) VMware Workstation
6 5 (1.22%) Virtual Desktop
7 3 (0.73%) Microsoft Virtual Server
7 3 (0.73%) Virtual Servers
8 1 (0.24%) Firmware
8 1 (0.24%) Virtual Machines
Systems Management
1 36 (8.80%) Microsoft Intune
2 22 (5.38%) HP Fortify
3 17 (4.16%) SCCM
4 15 (3.67%) Terraform
5 13 (3.18%) Ansible
6 11 (2.69%) Autotask
7 9 (2.20%) Jamf Pro
7 9 (2.20%) Kubernetes
8 6 (1.47%) Grafana
8 6 (1.47%) Prometheus
9 2 (0.49%) WSUS
10 1 (0.24%) AirWatch
10 1 (0.24%) Control-M
10 1 (0.24%) EMC NetWorker
10 1 (0.24%) FortiGate
10 1 (0.24%) McAfee ePO
10 1 (0.24%) SCVMM
10 1 (0.24%) SmoothWall
Vendors
1 154 (37.65%) Microsoft
2 42 (10.27%) VMware
3 36 (8.80%) ServiceNow
4 24 (5.87%) SAP
5 21 (5.13%) Apple
6 15 (3.67%) Cisco
7 11 (2.69%) Google
7 11 (2.69%) Northgate
8 10 (2.44%) ESET
9 9 (2.20%) HP
9 9 (2.20%) Meraki
9 9 (2.20%) Ubiquiti
10 8 (1.96%) Nimble Storage
10 8 (1.96%) Splunk
11 7 (1.71%) Atlassian
11 7 (1.71%) Dell
11 7 (1.71%) Dell Compellent
11 7 (1.71%) Oracle
11 7 (1.71%) Samsung
12 5 (1.22%) Sage