Period
to 21 September 2019

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 September 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North of England
6 months to
21 Sep 2019
Same period 2018 Same period 2017
Rank 27 30 22
Rank change year-on-year +3 -8 -5
Permanent jobs citing ITIL 1,517 1,731 2,095
As % of all permanent IT jobs advertised in the North of England 7.97% 7.82% 8.58%
As % of the Processes & Methodologies category 8.60% 8.52% 9.31%
Number of salaries quoted 1,231 1,374 1,655
North of England median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - -6.25%
10th Percentile £22,000 £20,000 £22,000
90th Percentile £61,000 £60,000 £57,500
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

All Process and Methodology Skills
North of England
Permanent vacancies with a requirement for process or methodology skills 17,649 20,326 22,495
As % of all permanent IT jobs advertised in the North of England 92.70% 91.81% 92.15%
Number of salaries quoted 13,626 16,534 18,367
North of England median annual salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.53% +6.25%
10th Percentile £26,250 £25,913 £26,250
90th Percentile £67,500 £65,000 £62,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

ITIL
Job Vacancy Trend in the North of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the North of England.

Job vacancy trend for ITIL in the North of England

ITIL
Salary Trend in the North of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North of England.

Salary trend for ITIL in the North of England

ITIL
Salary Histogram in the North of England

The salary distribution of IT jobs citing ITIL in the North of England over the 6 months to 21 September 2019.

Salary histogram for ITIL in the North of England

ITIL
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North of England region over the 6 months to 21 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West -1 761 £42,500 +8.97% 117
Yorkshire -5 590 £40,000 +14.29% 97
North East +25 165 £36,404 +4.01% 27
ITIL
England

For the 6 months to 21 September 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region with a requirement for ITIL.

1 621 (40.94%) Windows
2 554 (36.52%) Microsoft
3 489 (32.23%) Active Directory
4 396 (26.10%) Service Management
5 347 (22.87%) Office 365
6 343 (22.61%) VMware
7 307 (20.24%) Azure
8 298 (19.64%) Windows Server
9 282 (18.59%) SLA
10 281 (18.52%) Cisco
11 275 (18.13%) Service Delivery
12 243 (16.02%) Problem-Solving
13 237 (15.62%) SQL
14 227 (14.96%) Firewall
15 223 (14.70%) Agile Software Development
16 220 (14.50%) Finance
17 213 (14.04%) Change Management
18 209 (13.78%) Citrix
19 200 (13.18%) Windows 10
20 198 (13.05%) DNS
21 193 (12.72%) Microsoft Office
22 192 (12.66%) Infrastructure Engineering
23 190 (12.52%) VMware Infrastructure
24 186 (12.26%) Cisco Certification
25 182 (12.00%) WAN
26 181 (11.93%) Analytical Skills
27 178 (11.73%) LAN
28 177 (11.67%) Microsoft Certification
29 168 (11.07%) DHCP
30 166 (10.94%) Continuous Improvement

ITIL
Co-occurring IT Skills in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 123 (8.11%) MS Exchange
2 77 (5.08%) IIS
3 57 (3.76%) SharePoint
4 44 (2.90%) Skype for Business
5 40 (2.64%) Exchange Server 2010
6 33 (2.18%) Apache
7 22 (1.45%) Tomcat
8 17 (1.12%) Exchange Server 2013
9 13 (0.86%) Confluence
10 12 (0.79%) IBM Notes
11 7 (0.46%) SharePoint 2013
11 7 (0.46%) WordPress
12 6 (0.40%) Exchange Server 2007
13 5 (0.33%) Apache Solr
14 4 (0.26%) IBM Domino
14 4 (0.26%) Tuxedo
15 3 (0.20%) BizTalk Server
16 2 (0.13%) Exchange Server 2003
16 2 (0.13%) WebLogic
17 1 (0.066%) Oracle SOA Suite
Applications
1 193 (12.72%) Microsoft Office
2 42 (2.77%) Microsoft Excel
3 10 (0.66%) Microsoft PowerPoint
4 3 (0.20%) CATIA
5 2 (0.13%) Acrobat
5 2 (0.13%) Microsoft Project
5 2 (0.13%) MS Visio
Business Applications
1 9 (0.59%) assyst
2 8 (0.53%) Dynamics AX
2 8 (0.53%) Remedy ITSM
3 5 (0.33%) SAP S/4HANA
4 4 (0.26%) Oracle EBS
4 4 (0.26%) Sparx Enterprise Architect
5 3 (0.20%) Dynamics CRM
5 3 (0.20%) Dynamics GP
5 3 (0.20%) Oracle Applications
5 3 (0.20%) Oracle Financials
6 2 (0.13%) Oracle General Ledger
6 2 (0.13%) Oracle Internet Expenses
6 2 (0.13%) Oracle Payables
6 2 (0.13%) Oracle Procure-to-Pay
6 2 (0.13%) Oracle Receivables
6 2 (0.13%) SAP HR
6 2 (0.13%) SAP Payroll
7 1 (0.066%) Dynamics NAV
7 1 (0.066%) Primavera
7 1 (0.066%) Sage 200
Cloud Services
1 347 (22.87%) Office 365
2 307 (20.24%) Azure
3 94 (6.20%) AWS
4 62 (4.09%) Azure Active Directory
5 44 (2.90%) SaaS
6 20 (1.32%) IaaS
6 20 (1.32%) PaaS
7 16 (1.05%) Power Platform
8 12 (0.79%) Cloud Computing
9 7 (0.46%) G Suite
10 6 (0.40%) Yammer
11 5 (0.33%) Mimecast
12 4 (0.26%) OneDrive
13 2 (0.13%) GCP
13 2 (0.13%) SuccessFactors
14 1 (0.066%) Amazon CloudWatch
14 1 (0.066%) AWS CloudFormation
14 1 (0.066%) Azure ExpressRoute
14 1 (0.066%) Dropbox
14 1 (0.066%) Slack
Communications & Networking
1 227 (14.96%) Firewall
2 198 (13.05%) DNS
3 182 (12.00%) WAN
4 178 (11.73%) LAN
5 168 (11.07%) DHCP
6 126 (8.31%) Wireless
7 117 (7.71%) TCP/IP
8 108 (7.12%) VPN
9 92 (6.06%) VoIP
10 83 (5.47%) MPLS
11 80 (5.27%) SAN
12 52 (3.43%) Internet
13 50 (3.30%) Network Security
14 46 (3.03%) BGP
15 43 (2.83%) IP Telephony
16 41 (2.70%) Skype
17 40 (2.64%) 3G
18 38 (2.50%) Cisco ASA
18 38 (2.50%) OSPF
19 36 (2.37%) Remote Desktop
Database & Business Intelligence
1 128 (8.44%) SQL Server
2 39 (2.57%) SQL Server Reporting Services
3 24 (1.58%) SQL Server 2012
4 20 (1.32%) Oracle Reports
5 17 (1.12%) DB2
6 16 (1.05%) Power BI
7 15 (0.99%) MongoDB
8 14 (0.92%) SQL Server Integration Services
9 10 (0.66%) MS Access
10 9 (0.59%) Big Data
10 9 (0.59%) Oracle Database
10 9 (0.59%) Relational Database
11 8 (0.53%) MySQL
12 7 (0.46%) Crystal Reports
12 7 (0.46%) Data Mining
12 7 (0.46%) Data Warehouse
13 6 (0.40%) Amazon RDS
13 6 (0.40%) SQL Server 2008
14 5 (0.33%) Hadoop
14 5 (0.33%) SQL Server 2016
Development Applications
1 22 (1.45%) JIRA
2 10 (0.66%) Team Foundation Server
2 10 (0.66%) Visual Studio
3 5 (0.33%) Git (software)
3 5 (0.33%) GitLab
4 4 (0.26%) Jenkins
4 4 (0.26%) TeamCity
5 3 (0.20%) Bugzilla
6 1 (0.066%) Balsamiq
6 1 (0.066%) CF BOSH
6 1 (0.066%) CruiseControl
6 1 (0.066%) Octopus Deploy
6 1 (0.066%) Oracle APEX
6 1 (0.066%) Oracle Forms
6 1 (0.066%) ReSharper
6 1 (0.066%) SonarQube
6 1 (0.066%) Subversion
6 1 (0.066%) Visual Studio Team System
General
1 220 (14.50%) Finance
2 119 (7.84%) Public Sector
3 84 (5.54%) Telecoms
4 69 (4.55%) Retail
5 64 (4.22%) Legal
6 53 (3.49%) Manufacturing
7 49 (3.23%) Law
8 42 (2.77%) Banking
9 23 (1.52%) Marketing
10 17 (1.12%) Billing
11 12 (0.79%) Back Office
11 12 (0.79%) Pharmaceutical
11 12 (0.79%) Police
12 10 (0.66%) Fire and Rescue
13 8 (0.53%) Local Government
13 8 (0.53%) Spanish Language
14 7 (0.46%) Digital Economy
14 7 (0.46%) German Language
15 5 (0.33%) Aerospace
16 4 (0.26%) Electronics
Job Titles
1 347 (22.87%) Analyst
2 157 (10.35%) Service Manager
3 143 (9.43%) Infrastructure Engineer
4 124 (8.17%) Service Analyst
5 115 (7.58%) Support Analyst
6 107 (7.05%) Service Desk Analyst
6 107 (7.05%) Support Engineer
7 99 (6.53%) Delivery Manager
8 93 (6.13%) IT Manager
9 88 (5.80%) Network Engineer
9 88 (5.80%) Service Delivery Manager
10 68 (4.48%) IT Support
11 59 (3.89%) IT Analyst
12 52 (3.43%) 2nd Line Support
13 51 (3.36%) IT Engineer
14 50 (3.30%) Applications Support
15 49 (3.23%) 3rd Line Engineer
16 47 (3.10%) Infrastructure Manager
16 47 (3.10%) Network Support
17 43 (2.83%) Project Manager
Libraries, Frameworks & Software Standards
1 39 (2.57%) Web Services
2 36 (2.37%) .NET
3 24 (1.58%) 802.1X
4 22 (1.45%) XML
5 18 (1.19%) LDAP
6 14 (0.92%) REST
7 13 (0.86%) JSON
7 13 (0.86%) SOAP
8 12 (0.79%) Flash
9 11 (0.73%) jQuery
10 10 (0.66%) Spring
11 8 (0.53%) ASP.NET
11 8 (0.53%) HTML
11 8 (0.53%) Middleware
12 7 (0.46%) .NET Framework
12 7 (0.46%) ASP.NET Web API
12 7 (0.46%) LINQ
12 7 (0.46%) SAML
13 6 (0.40%) CSS
13 6 (0.40%) Natural Language Processing
Miscellaneous
1 181 (11.93%) Analytical Skills
2 127 (8.37%) Data Centre
3 107 (7.05%) Management Information System
4 65 (4.28%) Self-Motivation
5 41 (2.70%) PKI
6 38 (2.50%) CMDB
6 38 (2.50%) Public Cloud
7 28 (1.85%) User Experience
8 22 (1.45%) Replication
9 20 (1.32%) Driving Licence
10 15 (0.99%) iPhone
11 14 (0.92%) Data Protection Act
12 13 (0.86%) NHS
12 13 (0.86%) Video Conferencing
13 12 (0.79%) Enterprise Software
13 12 (0.79%) FlexPod
14 11 (0.73%) Blackberry
14 11 (0.73%) Virtual Team
15 9 (0.59%) PMI
15 9 (0.59%) Smartphone
Operating Systems
1 621 (40.94%) Windows
2 298 (19.64%) Windows Server
3 200 (13.18%) Windows 10
4 164 (10.81%) Windows Server 2012
5 124 (8.17%) Windows 7
6 113 (7.45%) Linux
7 98 (6.46%) Unix
8 95 (6.26%) Windows Server 2008
9 59 (3.89%) Windows Server 2003
10 33 (2.18%) HPUX
11 32 (2.11%) Windows 8
12 17 (1.12%) Android
13 16 (1.05%) CatOS
13 16 (1.05%) Data ONTAP
14 15 (0.99%) AIX
14 15 (0.99%) Red Hat Enterprise Linux
15 12 (0.79%) CentOS
16 10 (0.66%) Apple iOS
16 10 (0.66%) Mac OS
17 5 (0.33%) Windows XP
Processes & Methodologies
1 396 (26.10%) Service Management
2 275 (18.13%) Service Delivery
3 243 (16.02%) Problem-Solving
4 223 (14.70%) Agile Software Development
5 213 (14.04%) Change Management
6 192 (12.66%) Infrastructure Engineering
7 166 (10.94%) Continuous Improvement
8 162 (10.68%) ITSM
9 157 (10.35%) ITIL V3
10 155 (10.22%) PRINCE2
11 138 (9.10%) Project Management
12 133 (8.77%) Project Delivery
13 125 (8.24%) Stakeholder Management
14 122 (8.04%) Mentoring
15 116 (7.65%) Incident Management
16 110 (7.25%) Coaching
17 103 (6.79%) Problem Management
18 96 (6.33%) Disaster Recovery
19 95 (6.26%) DevOps
20 91 (6.00%) Information Security
Programming Languages
1 237 (15.62%) SQL
2 122 (8.04%) PowerShell
3 38 (2.50%) C
4 36 (2.37%) T-SQL
5 23 (1.52%) C#
5 23 (1.52%) JavaScript
5 23 (1.52%) Python
6 21 (1.38%) Perl
7 15 (0.99%) Java
8 10 (0.66%) VB
9 8 (0.53%) PHP
9 8 (0.53%) PL/SQL
10 6 (0.40%) VB.NET
11 5 (0.33%) COBOL
11 5 (0.33%) Ruby
11 5 (0.33%) Shell Script
12 4 (0.26%) Groovy
13 3 (0.20%) VBA
14 1 (0.066%) ABAP
14 1 (0.066%) XPath
Qualifications
1 186 (12.26%) Cisco Certification
2 177 (11.67%) Microsoft Certification
3 153 (10.09%) CCNA
4 140 (9.23%) ITIL Certification
5 114 (7.51%) Degree
6 103 (6.79%) MCSE
7 96 (6.33%) CCNP
8 90 (5.93%) ITIL Foundation Certificate
9 86 (5.67%) MCSA
10 57 (3.76%) VMware Certified Professional (VCP)
11 47 (3.10%) Security Cleared
12 33 (2.18%) MCITP
13 27 (1.78%) CISSP
14 24 (1.58%) SC Cleared
15 22 (1.45%) CCIE
16 20 (1.32%) APMP
16 20 (1.32%) CISA
17 19 (1.25%) MCP
18 16 (1.05%) PMI Certification
19 15 (0.99%) CompTIA Security+
Quality Assurance & Compliance
1 282 (18.59%) SLA
2 151 (9.95%) ISO/IEC 27001
3 60 (3.96%) ISO 9001
4 47 (3.10%) GDPR
5 41 (2.70%) QA
6 31 (2.04%) COBIT
7 20 (1.32%) PCI DSS
7 20 (1.32%) PMO
8 16 (1.05%) Sarbanes-Oxley
9 13 (0.86%) NIST
10 12 (0.79%) Cyber Essentials
11 11 (0.73%) ISO/IEC 20000
11 11 (0.73%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 8 (0.53%) Cyber Essentials PLUS
12 8 (0.53%) ISO 22301
13 3 (0.20%) COSO
13 3 (0.20%) ISO/IEC 27005
14 2 (0.13%) Data Quality
15 1 (0.066%) BS7799
15 1 (0.066%) GMP
System Software
1 489 (32.23%) Active Directory
2 190 (12.52%) VMware Infrastructure
3 128 (8.44%) Hyper-V
4 54 (3.56%) vSphere
5 40 (2.64%) XenApp
6 23 (1.52%) VMware ESXi
7 17 (1.12%) VMware NSX
8 15 (0.99%) Virtual Machines
9 13 (0.86%) NFS
10 12 (0.79%) XenDesktop
11 11 (0.73%) Virtual Servers
12 10 (0.66%) VMware Workstation
13 9 (0.59%) Citrix Hypervisor
13 9 (0.59%) Terminal Services
14 6 (0.40%) BitLocker
14 6 (0.40%) IAG
14 6 (0.40%) Virtual Desktop
15 4 (0.26%) Microsoft App-V
15 4 (0.26%) Shibboleth
16 3 (0.20%) Firmware
Systems Management
1 129 (8.50%) SCCM
2 53 (3.49%) WSUS
3 43 (2.83%) SCOM
4 21 (1.38%) Cisco CUCM
5 19 (1.25%) Microsoft Intune
6 16 (1.05%) FortiGate
6 16 (1.05%) RANCID
7 14 (0.92%) Microsoft Data Protection Manager
8 13 (0.86%) Single Sign-On
9 10 (0.66%) Puppet
10 9 (0.59%) Nessus
11 7 (0.46%) vMotion
12 6 (0.40%) Failover Clustering
12 6 (0.40%) Microsoft Clustering
12 6 (0.40%) SolarWinds Orion
13 5 (0.33%) Tivoli Storage Manager
14 4 (0.26%) NetIQ Identity Manager
14 4 (0.26%) PingFederate
14 4 (0.26%) SCVMM
14 4 (0.26%) vCenter Server
Vendors
1 554 (36.52%) Microsoft
2 343 (22.61%) VMware
3 281 (18.52%) Cisco
4 209 (13.78%) Citrix
5 85 (5.60%) Oracle
6 76 (5.01%) HP
7 58 (3.82%) Meraki
8 56 (3.69%) ServiceNow
9 48 (3.16%) SolarWinds
10 47 (3.10%) NetApp
11 44 (2.90%) Palo Alto
11 44 (2.90%) Veeam
12 39 (2.57%) Dell
13 37 (2.44%) Aruba
14 34 (2.24%) Red Hat
15 33 (2.18%) Juniper
16 28 (1.85%) iManage
17 27 (1.78%) Avaya
18 26 (1.71%) CheckPoint
18 26 (1.71%) Polycom