ITIL Job Trends in the North of England

ITIL (Information Technology Infrastructure Library)
England > North of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the North of England requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 53 38 29
Rank change year-on-year -15 -9 +16
Permanent jobs citing ITIL 371 492 531
As % of all permanent jobs in the North of England 3.53% 5.20% 7.10%
As % of the Processes & Methodologies category 4.31% 5.79% 7.84%
Number of salaries quoted 255 274 432
10th Percentile £27,900 £28,150 £25,750
25th Percentile £30,500 £35,000 £31,250
Median annual salary (50th Percentile) £40,000 £43,500 £41,125
Median % change year-on-year -8.05% +5.78% -3.24%
75th Percentile £52,000 £53,750 £53,000
90th Percentile £65,000 £67,500 £67,500
England median annual salary £48,500 £50,000 £52,500
% change year-on-year -3.00% -4.76% +5.00%

All Process & Methodology Skills
North of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 8,617 8,495 6,771
As % of all permanent jobs advertised in the North of England 82.05% 89.86% 90.58%
Number of salaries quoted 4,549 3,856 5,290
10th Percentile £27,750 £31,250 £29,726
25th Percentile £32,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £52,000 £52,500
Median % change year-on-year -3.85% -0.95% -1.04%
75th Percentile £66,250 £67,500 £67,500
90th Percentile £82,500 £81,250 £82,548
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

ITIL
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in the North of England.

ITIL job vacancy trend in the North of England

ITIL
Salary Trend in the North of England

Salary distribution trend for jobs in the North of England citing ITIL.

Salary distribution trend for jobs in the North of England citing ITIL

ITIL
Salary Histogram in the North of England

Salary distribution for jobs citing ITIL in the North of England over the 6 months to 1 January 2026.

Salary histogram for ITIL in the North of England

ITIL
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North of England region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +20 169 £32,500 -26.14% 53
North West -31 148 £42,000 -4.55% 71
North East -6 54 £43,999 +22.22% 24
ITIL
England

ITIL
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (11.86%) Microsoft Exchange
2 31 (8.36%) SharePoint
3 5 (1.35%) Confluence
4 3 (0.81%) IIS
5 2 (0.54%) FactoryTalk
5 2 (0.54%) WinCC
6 1 (0.27%) Oracle Workflow
6 1 (0.27%) Tomcat
Applications
1 31 (8.36%) Microsoft Office
2 4 (1.08%) Chatbot
2 4 (1.08%) Microsoft Excel
2 4 (1.08%) MS Visio
3 2 (0.54%) Microsoft Project
3 2 (0.54%) Trello
Business Applications
1 8 (2.16%) NEC Housing
2 4 (1.08%) SAP S/4HANA
3 2 (0.54%) SAP WM
Cloud Services
1 107 (28.84%) Microsoft 365
2 98 (26.42%) Azure
3 29 (7.82%) AWS
4 25 (6.74%) Entra ID
5 16 (4.31%) Power Platform
6 9 (2.43%) SaaS
7 5 (1.35%) AWS CloudFormation
7 5 (1.35%) Azure DevOps
7 5 (1.35%) Google Workspace
8 4 (1.08%) Amazon ECR
8 4 (1.08%) Amazon ECS
8 4 (1.08%) Amazon S3
8 4 (1.08%) Amazon SQS
8 4 (1.08%) Apigee
8 4 (1.08%) AWS Lambda
8 4 (1.08%) AWS Step Functions
8 4 (1.08%) Serverless
9 3 (0.81%) GitHub
9 3 (0.81%) OneDrive
9 3 (0.81%) Snowflake
Communications & Networking
1 38 (10.24%) Firewall
2 33 (8.89%) WAN
3 30 (8.09%) LAN
3 30 (8.09%) VPN
4 22 (5.93%) DNS
5 16 (4.31%) DHCP
5 16 (4.31%) TCP/IP
6 14 (3.77%) Cisco IOS
7 11 (2.96%) SD-WAN
8 9 (2.43%) Wi-Fi
9 8 (2.16%) Network Security
9 8 (2.16%) VoIP
10 7 (1.89%) ADSL
10 7 (1.89%) BGP
10 7 (1.89%) Broadband
10 7 (1.89%) MPLS
10 7 (1.89%) SAN
10 7 (1.89%) VLAN
10 7 (1.89%) WebEx
10 7 (1.89%) WLAN
Database & Business Intelligence
1 20 (5.39%) SQL Server
2 14 (3.77%) Power BI
3 6 (1.62%) Oracle Reports
4 4 (1.08%) DynamoDB
5 3 (0.81%) Azure SQL Database
5 3 (0.81%) BusinessObjects
5 3 (0.81%) Relational Database
6 2 (0.54%) Data Lake
6 2 (0.54%) RDBMS
7 1 (0.27%) MySQL
7 1 (0.27%) PostgreSQL
7 1 (0.27%) SQL Server Integration Services
Development Applications
1 42 (11.32%) JIRA
2 7 (1.89%) Bitbucket
2 7 (1.89%) Git
3 4 (1.08%) Cypress.io
3 4 (1.08%) GitLab
3 4 (1.08%) Jenkins
3 4 (1.08%) Maven
3 4 (1.08%) SonarQube
General
1 159 (42.86%) Social Skills
2 44 (11.86%) Finance
3 37 (9.97%) Organisational Skills
4 35 (9.43%) Analytical Skills
5 20 (5.39%) Public Sector
6 19 (5.12%) Manufacturing
7 10 (2.70%) Law
7 10 (2.70%) Police
8 9 (2.43%) Advertising
8 9 (2.43%) Inclusion and Diversity
8 9 (2.43%) Retail
9 7 (1.89%) Pharmaceutical
10 6 (1.62%) Legal
11 5 (1.35%) Banking
12 4 (1.08%) Aerospace
12 4 (1.08%) Automotive
12 4 (1.08%) Back Office
13 3 (0.81%) Documentation Skills
13 3 (0.81%) Local Government
14 2 (0.54%) Influencing Skills
Job Titles
1 90 (24.26%) Analyst
2 86 (23.18%) IT Support
3 64 (17.25%) Support Analyst
4 45 (12.13%) IT Analyst
5 41 (11.05%) Lead
6 33 (8.89%) Desktop Support
6 33 (8.89%) Senior
7 32 (8.63%) IT Manager
7 32 (8.63%) IT Support Analyst
8 29 (7.82%) Support Technician
9 27 (7.28%) Developer
10 24 (6.47%) 2nd Line Support
11 23 (6.20%) JIRA Developer
12 19 (5.12%) Applications Support
13 18 (4.85%) Service Manager
14 16 (4.31%) Applications Support Analyst
14 16 (4.31%) Support Engineer
15 15 (4.04%) 2nd Line Desktop Support
15 15 (4.04%) Service Analyst
16 14 (3.77%) Desktop Technician
Libraries, Frameworks & Software Standards
1 6 (1.62%) Oracle Fusion
2 5 (1.35%) EDI
2 5 (1.35%) Software Packaging
3 4 (1.08%) AngularJS
3 4 (1.08%) Gherkin
3 4 (1.08%) Jest
3 4 (1.08%) Spring Boot
4 3 (0.81%) REST
5 2 (0.54%) JSON
5 2 (0.54%) SAP Fiori
6 1 (0.27%) ARM Templates
6 1 (0.27%) Middleware
6 1 (0.27%) XML
6 1 (0.27%) YAML
Miscellaneous
1 28 (7.55%) Driving Licence
1 28 (7.55%) Management Information System
2 25 (6.74%) Operational Technology
3 23 (6.20%) Security Operations Centre
4 22 (5.93%) Cyber Kill Chain
4 22 (5.93%) Cyber Threat
5 19 (5.12%) Data Centre
6 16 (4.31%) Onboarding
7 8 (2.16%) NHS
8 7 (1.89%) Replication
8 7 (1.89%) SCADA
9 6 (1.62%) Client/Server
9 6 (1.62%) CMDB
9 6 (1.62%) Handset
10 5 (1.35%) Enterprise Software
10 5 (1.35%) LIMS
11 4 (1.08%) AI Agents
11 4 (1.08%) Public Cloud
11 4 (1.08%) Social Media
12 3 (0.81%) Product Ownership
Operating Systems
1 131 (35.31%) Windows
2 58 (15.63%) Windows Server
3 30 (8.09%) Android
4 26 (7.01%) Linux
5 17 (4.58%) Windows 10
6 8 (2.16%) Mac OS
7 6 (1.62%) Apple iOS
8 4 (1.08%) Windows 7
8 4 (1.08%) Windows 8
9 2 (0.54%) Unix
9 2 (0.54%) VMS
10 1 (0.27%) Windows Server 2016
Processes & Methodologies
1 126 (33.96%) Problem-Solving
2 105 (28.30%) Service Management
3 100 (26.95%) Continuous Improvement
4 91 (24.53%) Customer Service
5 90 (24.26%) ITSM
6 65 (17.52%) Service Delivery
7 64 (17.25%) Mentoring
8 59 (15.90%) Change Management
9 57 (15.36%) Stakeholder Management
10 48 (12.94%) Coaching
11 46 (12.40%) Agile
12 44 (11.86%) Computer Science
12 44 (11.86%) Incident Management
13 41 (11.05%) Risk Management
14 35 (9.43%) Roadmaps
14 35 (9.43%) Vulnerability Management
15 33 (8.89%) Asset Management
16 32 (8.63%) Project Management
16 32 (8.63%) Stakeholder Engagement
16 32 (8.63%) User Experience
Programming Languages
1 35 (9.43%) PowerShell
2 24 (6.47%) JavaScript
3 22 (5.93%) SQL
4 9 (2.43%) Bash
5 5 (1.35%) Java
6 4 (1.08%) Groovy
6 4 (1.08%) Python
6 4 (1.08%) TypeScript
7 2 (0.54%) COBOL
7 2 (0.54%) PL/SQL
8 1 (0.27%) Bicep
8 1 (0.27%) Shell Script
8 1 (0.27%) T-SQL
Qualifications
1 95 (25.61%) Degree
2 55 (14.82%) ITIL Foundation Certificate
3 42 (11.32%) ITIL Certification
4 21 (5.66%) Microsoft Certification
5 16 (4.31%) Azure Certification
5 16 (4.31%) Computer Science Degree
6 14 (3.77%) BPSS Clearance
6 14 (3.77%) CCNA
6 14 (3.77%) Cisco Certification
7 13 (3.50%) AWS Certification
8 10 (2.70%) A+ Certification
9 9 (2.43%) Master's Degree
10 8 (2.16%) PMI Certification
10 8 (2.16%) PMP
11 6 (1.62%) MCSA
11 6 (1.62%) Network+ Certification
11 6 (1.62%) SC Cleared
11 6 (1.62%) Security Cleared
12 5 (1.35%) DBS Check
12 5 (1.35%) TOGAF Certification
Quality Assurance & Compliance
1 37 (9.97%) ISO/IEC 27001
2 29 (7.82%) SLA
3 28 (7.55%) NIST
4 22 (5.93%) ISO/IEC 27005
5 15 (4.04%) Cyber Essentials
6 10 (2.70%) Data Quality
7 8 (2.16%) GDPR
8 6 (1.62%) Cyber Essentials PLUS
8 6 (1.62%) PMO
9 5 (1.35%) 21 CFR Part 11
9 5 (1.35%) GxP
9 5 (1.35%) QA
10 4 (1.08%) COBIT
11 2 (0.54%) ITGC
12 1 (0.27%) ISO/IEC 19770
System Software
1 78 (21.02%) Active Directory
2 32 (8.63%) Hyper-V
2 32 (8.63%) VMware Infrastructure
3 5 (1.35%) Docker
4 4 (1.08%) Virtual Desktop
4 4 (1.08%) VMware Workstation
5 3 (0.81%) Virtual Machines
6 2 (0.54%) VMware ESXi
7 1 (0.27%) Firmware
Systems Management
1 33 (8.89%) Microsoft Intune
2 13 (3.50%) SCCM
3 12 (3.23%) Grafana
3 12 (3.23%) Prometheus
4 10 (2.70%) Kubernetes
5 8 (2.16%) Jamf Pro
6 7 (1.89%) Control-M
7 6 (1.62%) Terraform
8 4 (1.08%) Ansible
8 4 (1.08%) Autotask
8 4 (1.08%) HP Fortify
9 2 (0.54%) AssetCenter
9 2 (0.54%) SmoothWall
10 1 (0.27%) AirWatch
10 1 (0.27%) EMC NetWorker
10 1 (0.27%) FortiGate
10 1 (0.27%) RSA Archer
Vendors
1 140 (37.74%) Microsoft
2 41 (11.05%) VMware
3 33 (8.89%) Cisco
4 31 (8.36%) ServiceNow
5 27 (7.28%) Atlassian
6 12 (3.23%) Oracle
7 11 (2.96%) Meraki
8 9 (2.43%) Fortinet
9 8 (2.16%) Adobe
9 8 (2.16%) Northgate
9 8 (2.16%) Splunk
10 7 (1.89%) Huawei
10 7 (1.89%) Polycom
10 7 (1.89%) SAP
10 7 (1.89%) Veeam
11 6 (1.62%) Aruba
11 6 (1.62%) SolarWinds
12 5 (1.35%) Apple
12 5 (1.35%) ESET
12 5 (1.35%) Google