SLA Jobs in the North of England

Service Level Agreement (SLA)
England > North of England

The table below provides summary statistics for permanent job vacancies advertised in the North of England requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 124 123 98
Rank change year-on-year -1 -25 +34
Permanent jobs citing SLA 313 358 649
As % of all permanent jobs advertised in the North of England 1.92% 2.76% 3.39%
As % of the Quality Assurance & Compliance category 15.31% 18.01% 18.12%
Number of salaries quoted 253 238 494
10th Percentile £24,150 £23,925 £21,250
25th Percentile £24,960 £28,750 £25,167
Median annual salary (50th Percentile) £32,500 £36,000 £30,000
Median % change year-on-year -9.72% +20.00% -11.76%
75th Percentile £47,500 £49,000 £43,750
90th Percentile £60,000 £63,750 £57,850
England median annual salary £33,250 £40,420 £40,000
% change year-on-year -17.74% +1.05% -

All Quality Assurance and Compliance Skills
North of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the North of England.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,044 1,988 3,582
As % of all permanent jobs advertised in the North of England 12.54% 15.32% 18.69%
Number of salaries quoted 1,279 1,096 1,871
10th Percentile £25,450 £28,250 £25,750
25th Percentile £32,500 £37,500 £33,500
Median annual salary (50th Percentile) £48,000 £50,000 £47,500
Median % change year-on-year -4.00% +5.26% +5.56%
75th Percentile £62,500 £65,313 £62,500
90th Percentile £80,648 £82,500 £75,000
England median annual salary £55,000 £58,000 £55,000
% change year-on-year -5.17% +5.45% -

SLA
Job Vacancy Trend in the North of England

Job postings citing SLA as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for SLA in the North of England

SLA
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing SLA in the North of England.

Salary trend for SLA in the North of England

SLA
Salary Histogram in the North of England

Salary distribution for jobs citing SLA in the North of England over the 6 months to 26 July 2024.

Salary histogram for SLA in the North of England

SLA
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North of England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +3 130 £33,000 -20.00% 20
Yorkshire 0 124 £42,500 +23.19% 22
North East +22 59 £24,960 -29.69% 4
SLA
England

SLA
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (12.14%) Microsoft Exchange
2 22 (7.03%) SharePoint
3 3 (0.96%) Apache
3 3 (0.96%) IIS
3 3 (0.96%) WebSphere
3 3 (0.96%) WebSphere Application Server
4 1 (0.32%) Confluence
4 1 (0.32%) OpenStack
Applications
1 57 (18.21%) Microsoft Office
2 10 (3.19%) Microsoft Excel
3 2 (0.64%) Spreadsheet
4 1 (0.32%) Microsoft Project
4 1 (0.32%) MS Visio
Business Applications
1 13 (4.15%) Infor SunSystems
1 13 (4.15%) iTrent
2 2 (0.64%) NEC Housing
3 1 (0.32%) Dynamics CRM
3 1 (0.32%) SAP ERP
3 1 (0.32%) SAP PP
Cloud Services
1 113 (36.10%) Microsoft 365
2 79 (25.24%) Azure
3 21 (6.71%) Cloud Computing
4 15 (4.79%) Entra ID
5 7 (2.24%) AWS
5 7 (2.24%) IaaS
5 7 (2.24%) PaaS
5 7 (2.24%) SaaS
6 6 (1.92%) GCP
7 2 (0.64%) Mimecast
7 2 (0.64%) Power Platform
8 1 (0.32%) Azure DevOps
8 1 (0.32%) ClickUp
8 1 (0.32%) Dynamics 365
8 1 (0.32%) GitHub Actions
8 1 (0.32%) Nutanix
8 1 (0.32%) OneDrive
8 1 (0.32%) OpenShift
8 1 (0.32%) Power Automate
8 1 (0.32%) Rubrik
Communications & Networking
1 36 (11.50%) WAN
2 34 (10.86%) Firewall
2 34 (10.86%) LAN
3 27 (8.63%) TCP/IP
4 22 (7.03%) VPN
5 20 (6.39%) DNS
6 19 (6.07%) DHCP
7 17 (5.43%) Internet
8 15 (4.79%) SAN
9 14 (4.47%) Wi-Fi
9 14 (4.47%) WLAN
10 13 (4.15%) Wireless
11 10 (3.19%) Network Security
12 7 (2.24%) SD-WAN
13 6 (1.92%) Software-Defined Networking
14 5 (1.60%) Broadband
14 5 (1.60%) VoIP
15 4 (1.28%) SSL
16 3 (0.96%) ADSL
16 3 (0.96%) PBX
Database & Business Intelligence
1 17 (5.43%) Amazon RDS
2 13 (4.15%) BusinessObjects
3 10 (3.19%) SQL Server
4 4 (1.28%) Azure SQL Database
5 1 (0.32%) Crystal Reports
5 1 (0.32%) MySQL
5 1 (0.32%) Oracle Database
5 1 (0.32%) Power BI
Development Applications
1 3 (0.96%) Fiddler
1 3 (0.96%) JIRA
2 1 (0.32%) Git
2 1 (0.32%) git-flow
General
1 180 (57.51%) Social Skills
2 67 (21.41%) Finance
3 58 (18.53%) Retail
4 45 (14.38%) Analytical Skills
5 25 (7.99%) Organisational Skills
6 15 (4.79%) Legal
7 14 (4.47%) Manufacturing
8 12 (3.83%) Law
9 7 (2.24%) Public Sector
10 5 (1.60%) Inclusion and Diversity
10 5 (1.60%) Telecoms
11 4 (1.28%) Agriculture
11 4 (1.28%) Back Office
11 4 (1.28%) Local Government
11 4 (1.28%) Military
12 2 (0.64%) Banking
12 2 (0.64%) Influencing Skills
12 2 (0.64%) Marketing
12 2 (0.64%) Police
12 2 (0.64%) Presentation Skills
Job Titles
1 78 (24.92%) Analyst
2 46 (14.70%) Lead
3 41 (13.10%) Team Leader
4 32 (10.22%) Service Manager
5 30 (9.58%) Service Analyst
6 29 (9.27%) IT Support
7 26 (8.31%) Service Desk Analyst
8 25 (7.99%) IT Analyst
9 22 (7.03%) IT Manager
10 20 (6.39%) Senior
10 20 (6.39%) Support Engineer
11 19 (6.07%) Support Analyst
12 18 (5.75%) Data Analyst
12 18 (5.75%) IT Engineer
13 17 (5.43%) Technical Leader
13 17 (5.43%) Technical Team Leader
14 15 (4.79%) IT Services Manager
15 14 (4.47%) Administrator
15 14 (4.47%) IT Support Analyst
15 14 (4.47%) Network Engineer
Libraries, Frameworks & Software Standards
1 8 (2.56%) XML
2 6 (1.92%) BREW
3 3 (0.96%) Web Services
4 2 (0.64%) Ajax
4 2 (0.64%) LDAP
5 1 (0.32%) .NET
5 1 (0.32%) AngularJS
5 1 (0.32%) EDI
5 1 (0.32%) JSON
5 1 (0.32%) React
Miscellaneous
1 22 (7.03%) Self-Motivation
2 21 (6.71%) Driving Licence
3 20 (6.39%) Management Information System
4 14 (4.47%) Data Centre
5 8 (2.56%) EPoS
6 7 (2.24%) PMI
6 7 (2.24%) Product Ownership
7 6 (1.92%) Data Structures
7 6 (1.92%) Greenfield Project
7 6 (1.92%) Public Cloud
8 4 (1.28%) IoT
8 4 (1.28%) Team-Oriented Environment
9 3 (0.96%) Distributed Computing
9 3 (0.96%) iPhone
9 3 (0.96%) Video Conferencing
9 3 (0.96%) Wiki
10 2 (0.64%) Educational Technology
10 2 (0.64%) Fat Client
10 2 (0.64%) Onboarding
10 2 (0.64%) Reinsurance
Operating Systems
1 92 (29.39%) Windows
2 49 (15.65%) Windows Server
3 26 (8.31%) Windows 10
4 23 (7.35%) Windows Server 2012
5 18 (5.75%) Linux
5 18 (5.75%) Windows Server 2016
6 17 (5.43%) Windows Server 2019
7 13 (4.15%) Android
7 13 (4.15%) Apple iOS
8 6 (1.92%) Mac OS
9 5 (1.60%) Windows 7
10 3 (0.96%) CentOS
10 3 (0.96%) Red Hat Enterprise Linux
11 2 (0.64%) Ubuntu
11 2 (0.64%) Unix
12 1 (0.32%) VMS
12 1 (0.32%) Windows Server 2008
Processes & Methodologies
1 135 (43.13%) Customer Service
2 134 (42.81%) Problem-Solving
3 107 (34.19%) ITIL
4 59 (18.85%) Service Delivery
5 49 (15.65%) Time Management
6 48 (15.34%) Service Management
7 45 (14.38%) Infrastructure Engineering
8 39 (12.46%) Cybersecurity
9 38 (12.14%) Data Management
10 37 (11.82%) Customer Experience
11 34 (10.86%) Decision-Making
12 31 (9.90%) Mentoring
13 29 (9.27%) Continuous Improvement
14 25 (7.99%) Change Management
15 24 (7.67%) ITSM
15 24 (7.67%) Root Cause Analysis
16 21 (6.71%) Coaching
17 19 (6.07%) Roadmaps
18 18 (5.75%) Collaborative Working
19 17 (5.43%) Release Management
Programming Languages
1 22 (7.03%) SQL
2 9 (2.88%) PowerShell
3 8 (2.56%) Python
4 3 (0.96%) Java
4 3 (0.96%) JavaScript
5 1 (0.32%) Bash
5 1 (0.32%) C#
5 1 (0.32%) C++
Qualifications
1 29 (9.27%) Cisco Certification
2 27 (8.63%) CCNA
2 27 (8.63%) Degree
3 22 (7.03%) CCNP
4 19 (6.07%) Azure Certification
5 15 (4.79%) Security Cleared
6 10 (3.19%) BPSS Clearance
6 10 (3.19%) SC Cleared
7 7 (2.24%) DBS Check
7 7 (2.24%) ITIL Certification
7 7 (2.24%) PMI Certification
8 6 (1.92%) Network+ Certification
9 5 (1.60%) Computer Science Degree
9 5 (1.60%) Microsoft Certification
10 4 (1.28%) JNCIA
10 4 (1.28%) MCP
11 2 (0.64%) MCSA
12 1 (0.32%) HNC
12 1 (0.32%) HND
12 1 (0.32%) PMP
Quality Assurance & Compliance
1 21 (6.71%) Cyber Essentials
1 21 (6.71%) ISO/IEC 27001
2 9 (2.88%) Data Quality
3 4 (1.28%) ISO 9001
4 3 (0.96%) GDPR
4 3 (0.96%) QA
5 2 (0.64%) Accessibility
5 2 (0.64%) PCI DSS
6 1 (0.32%) NEBOSH
6 1 (0.32%) PMO
System Software
1 62 (19.81%) Active Directory
2 23 (7.35%) Hyper-V
3 12 (3.83%) Firmware
4 8 (2.56%) VMware Infrastructure
5 4 (1.28%) vSphere
6 3 (0.96%) VMware ESXi
7 2 (0.64%) KVM
7 2 (0.64%) Virtual Machines
8 1 (0.32%) Docker
8 1 (0.32%) Lustre
8 1 (0.32%) Slurm Workload Manager
8 1 (0.32%) XenApp
8 1 (0.32%) XenDesktop
Systems Management
1 40 (12.78%) Microsoft Intune
2 8 (2.56%) SCCM
3 4 (1.28%) Cacti
3 4 (1.28%) Terraform
4 3 (0.96%) Active Directory Federation Services
4 3 (0.96%) CA Single Sign-On
4 3 (0.96%) Systems Management Server (SMS)
5 2 (0.64%) vCenter Server
6 1 (0.32%) Failover Clustering
6 1 (0.32%) Icinga
6 1 (0.32%) Kubernetes
6 1 (0.32%) Microsoft Data Protection Manager
6 1 (0.32%) NetBackup
6 1 (0.32%) Proxmox
6 1 (0.32%) SCOM
6 1 (0.32%) SCVMM
Vendors
1 127 (40.58%) Microsoft
2 47 (15.02%) VMware
3 41 (13.10%) Cisco
4 27 (8.63%) Citrix
5 24 (7.67%) ServiceNow
6 18 (5.75%) SAP
7 17 (5.43%) Fortinet
8 15 (4.79%) Dell
9 13 (4.15%) Infor
10 10 (3.19%) HP
11 9 (2.88%) IBM
12 8 (2.56%) NetApp
12 8 (2.56%) SolarWinds
13 7 (2.24%) Apple
14 6 (1.92%) Meraki
14 6 (1.92%) Veeam
15 4 (1.28%) Juniper
15 4 (1.28%) Salesforce
15 4 (1.28%) Sun
16 3 (0.96%) CheckPoint