SLA Jobs in the North of England

Service Level Agreement (SLA)
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 124 124 92
Rank change year-on-year 0 -32 +49
Permanent jobs citing SLA 345 498 628
As % of all permanent jobs advertised in the North of England 2.00% 2.85% 3.49%
As % of the Quality Assurance & Compliance category 14.69% 12.84% 21.69%
Number of salaries quoted 288 256 459
10th Percentile £22,675 £22,500 £21,250
25th Percentile £25,500 £26,400 £25,000
Median annual salary (50th Percentile) £32,750 £37,500 £32,500
Median % change year-on-year -12.67% +15.38% -4.41%
75th Percentile £47,813 £48,750 £45,000
90th Percentile £68,750 £60,000 £58,750
England median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -5.00%

All Quality Assurance and Compliance Skills
North of England

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,348 3,880 2,896
As % of all permanent jobs advertised in the North of England 13.61% 22.17% 16.07%
Number of salaries quoted 1,640 1,168 1,746
10th Percentile £26,700 £28,250 £25,625
25th Percentile £35,000 £37,969 £32,500
Median annual salary (50th Percentile) £47,500 £50,000 £45,000
Median % change year-on-year -5.00% +11.11% -
75th Percentile £62,500 £65,313 £60,000
90th Percentile £82,548 £78,750 £72,500
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the North of England

Job postings citing SLA as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for SLA in the North of England

SLA
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing SLA in the North of England.

Salary trend for SLA in the North of England

SLA
Salary Histogram in the North of England

Salary distribution for jobs citing SLA in the North of England over the 6 months to 27 April 2024.

Salary histogram for SLA in the North of England

SLA
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North of England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +1 165 £29,500 -34.44% 59
Yorkshire +14 138 £35,000 +8.70% 27
North East -3 42 £35,000 -2.78% 11
SLA
England

SLA
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (15.36%) Microsoft Exchange
2 18 (5.22%) SharePoint
3 2 (0.58%) IIS
4 1 (0.29%) Apache
4 1 (0.29%) Confluence
4 1 (0.29%) OpenStack
4 1 (0.29%) WebSphere
Applications
1 73 (21.16%) Microsoft Office
2 6 (1.74%) Microsoft Excel
3 4 (1.16%) Spreadsheet
4 2 (0.58%) Trello
5 1 (0.29%) Microsoft PowerPoint
5 1 (0.29%) Microsoft Project
5 1 (0.29%) MS Visio
Business Applications
1 13 (3.77%) Infor SunSystems
1 13 (3.77%) iTrent
2 2 (0.58%) Oracle ERP
3 1 (0.29%) SAP S/4HANA
3 1 (0.29%) SAP SD
3 1 (0.29%) SAP WM
Cloud Services
1 123 (35.65%) Microsoft 365
2 81 (23.48%) Azure
3 19 (5.51%) Cloud Computing
4 17 (4.93%) AWS
5 10 (2.90%) GCP
6 9 (2.61%) SaaS
7 8 (2.32%) Entra ID
8 5 (1.45%) Google Workspace
8 5 (1.45%) IaaS
8 5 (1.45%) PaaS
9 4 (1.16%) Amazon CloudWatch
10 3 (0.87%) Amazon SQS
11 2 (0.58%) GitHub
11 2 (0.58%) Mimecast
11 2 (0.58%) Power Platform
11 2 (0.58%) SAP Commerce Cloud
12 1 (0.29%) Cloudflare
12 1 (0.29%) OneDrive
12 1 (0.29%) Power Automate
12 1 (0.29%) WeChat
Communications & Networking
1 47 (13.62%) Firewall
2 34 (9.86%) LAN
2 34 (9.86%) WAN
3 29 (8.41%) VPN
4 26 (7.54%) SAN
4 26 (7.54%) Wi-Fi
5 24 (6.96%) DNS
6 20 (5.80%) DHCP
6 20 (5.80%) TCP/IP
7 18 (5.22%) WLAN
8 16 (4.64%) Internet
9 14 (4.06%) Wireless
10 13 (3.77%) VoIP
11 11 (3.19%) Broadband
12 10 (2.90%) NAS
13 9 (2.61%) Network Security
14 7 (2.03%) SD-WAN
15 6 (1.74%) Software-Defined Networking
16 5 (1.45%) PBX
16 5 (1.45%) SSL
Database & Business Intelligence
1 18 (5.22%) Amazon RDS
2 14 (4.06%) SQL Server
3 13 (3.77%) BusinessObjects
4 5 (1.45%) Azure SQL Database
4 5 (1.45%) MySQL
5 1 (0.29%) Crystal Reports
5 1 (0.29%) Oracle Database
5 1 (0.29%) Power BI
Development Applications
1 5 (1.45%) JIRA
2 3 (0.87%) Octopus Deploy
2 3 (0.87%) TeamCity
3 1 (0.29%) Git
3 1 (0.29%) git-flow
General
1 192 (55.65%) Social Skills
2 86 (24.93%) Finance
3 55 (15.94%) Analytical Skills
4 37 (10.72%) Retail
5 26 (7.54%) Organisational Skills
6 19 (5.51%) Manufacturing
7 16 (4.64%) Law
8 15 (4.35%) Legal
8 15 (4.35%) Public Sector
8 15 (4.35%) Telecoms
9 6 (1.74%) Inclusion and Diversity
10 4 (1.16%) Agriculture
10 4 (1.16%) Back Office
10 4 (1.16%) Marketing
11 3 (0.87%) Local Government
11 3 (0.87%) Military
12 2 (0.58%) Banking
12 2 (0.58%) Billing
12 2 (0.58%) Police
12 2 (0.58%) Presentation Skills
Job Titles
1 71 (20.58%) Analyst
2 51 (14.78%) Lead
3 43 (12.46%) Team Leader
4 37 (10.72%) IT Support
5 36 (10.43%) Service Manager
6 28 (8.12%) Service Analyst
6 28 (8.12%) Service Desk Analyst
6 28 (8.12%) Support Analyst
7 22 (6.38%) IT Manager
7 22 (6.38%) Senior
7 22 (6.38%) Support Engineer
8 21 (6.09%) IT Engineer
9 19 (5.51%) IT Analyst
9 19 (5.51%) IT Services Manager
10 17 (4.93%) Network Engineer
11 16 (4.64%) Head of IT
11 16 (4.64%) Infrastructure Engineer
12 14 (4.06%) IT Support Analyst
13 13 (3.77%) Field Engineer
13 13 (3.77%) Financial Analyst
Libraries, Frameworks & Software Standards
1 4 (1.16%) .NET
2 3 (0.87%) .NET Framework
2 3 (0.87%) AngularJS
2 3 (0.87%) Node.js
2 3 (0.87%) RabbitMQ
2 3 (0.87%) React
3 1 (0.29%) BREW
3 1 (0.29%) EDI
3 1 (0.29%) JSON
3 1 (0.29%) Middleware
3 1 (0.29%) Web Services
3 1 (0.29%) XML
Miscellaneous
1 35 (10.14%) Driving Licence
2 31 (8.99%) Self-Motivation
3 27 (7.83%) Management Information System
4 15 (4.35%) Data Centre
5 10 (2.90%) EPoS
5 10 (2.90%) Product Ownership
6 9 (2.61%) Team-Oriented Environment
7 8 (2.32%) Public Cloud
8 7 (2.03%) PMI
8 7 (2.03%) Video Conferencing
9 6 (1.74%) Greenfield Project
10 5 (1.45%) Clustering
11 4 (1.16%) IoT
11 4 (1.16%) Onboarding
11 4 (1.16%) Renewable Energy
11 4 (1.16%) Replication
12 3 (0.87%) Educational Technology
12 3 (0.87%) iPhone
12 3 (0.87%) Private Cloud
12 3 (0.87%) Wiki
Operating Systems
1 128 (37.10%) Windows
2 69 (20.00%) Windows Server
3 31 (8.99%) Windows 10
4 26 (7.54%) Windows Server 2012
5 20 (5.80%) Windows Server 2016
6 19 (5.51%) Linux
6 19 (5.51%) Windows Server 2019
7 16 (4.64%) Android
7 16 (4.64%) Apple iOS
8 10 (2.90%) Windows 7
9 7 (2.03%) Windows 8
10 4 (1.16%) Windows Server 2008
11 3 (0.87%) CentOS
11 3 (0.87%) Red Hat Enterprise Linux
11 3 (0.87%) Unix
12 2 (0.58%) Mac OS
12 2 (0.58%) Ubuntu
Processes & Methodologies
1 170 (49.28%) Customer Service
2 135 (39.13%) ITIL
3 123 (35.65%) Problem-Solving
4 54 (15.65%) Service Management
5 53 (15.36%) Continuous Improvement
6 49 (14.20%) Customer Experience
6 49 (14.20%) Infrastructure Engineering
7 47 (13.62%) Time Management
8 45 (13.04%) Cybersecurity
9 39 (11.30%) Mentoring
10 38 (11.01%) Service Delivery
11 32 (9.28%) Incident Management
12 31 (8.99%) Change Management
13 30 (8.70%) Decision-Making
14 29 (8.41%) Root Cause Analysis
15 28 (8.12%) Project Management
16 26 (7.54%) Disaster Recovery
16 26 (7.54%) ITSM
17 25 (7.25%) Coaching
18 19 (5.51%) Release Management
Programming Languages
1 25 (7.25%) SQL
2 9 (2.61%) Python
3 7 (2.03%) PowerShell
4 4 (1.16%) C#
5 3 (0.87%) Java
5 3 (0.87%) JavaScript
6 1 (0.29%) Bash
Qualifications
1 28 (8.12%) Cisco Certification
1 28 (8.12%) Degree
1 28 (8.12%) Security Cleared
2 26 (7.54%) CCNA
3 23 (6.67%) Azure Certification
4 22 (6.38%) CCNP
5 16 (4.64%) SC Cleared
6 15 (4.35%) ITIL Certification
7 12 (3.48%) BPSS Clearance
8 10 (2.90%) Microsoft Certification
9 9 (2.61%) DBS Check
10 8 (2.32%) MCP
11 7 (2.03%) PMI Certification
12 6 (1.74%) Computer Science Degree
13 5 (1.45%) Network+ Certification
14 4 (1.16%) JNCIA
15 3 (0.87%) DV Cleared
15 3 (0.87%) ITIL Foundation Certificate
16 2 (0.58%) VMware Certified Professional (VCP)
17 1 (0.29%) PMP
Quality Assurance & Compliance
1 22 (6.38%) Cyber Essentials
2 21 (6.09%) ISO/IEC 27001
3 8 (2.32%) PCI DSS
4 5 (1.45%) ISO 9001
5 4 (1.16%) QA
6 3 (0.87%) GDPR
7 2 (0.58%) Disclosure Scotland
8 1 (0.29%) Cyber Essentials PLUS
8 1 (0.29%) FISMA
8 1 (0.29%) HIPAA
8 1 (0.29%) HITRUST
8 1 (0.29%) ISO/IEC 20000
8 1 (0.29%) NEBOSH
8 1 (0.29%) NIST
8 1 (0.29%) PMO
8 1 (0.29%) Sarbanes-Oxley
System Software
1 85 (24.64%) Active Directory
2 37 (10.72%) Hyper-V
3 25 (7.25%) VMware Infrastructure
4 12 (3.48%) Firmware
5 7 (2.03%) KVM
6 6 (1.74%) Virtual Machines
7 4 (1.16%) VMware ESXi
8 3 (0.87%) vSphere
9 1 (0.29%) Docker
9 1 (0.29%) Lustre
9 1 (0.29%) Slurm Workload Manager
Systems Management
1 40 (11.59%) Microsoft Intune
2 13 (3.77%) SCCM
3 10 (2.90%) SCOM
4 6 (1.74%) Systems Management Server (SMS)
5 5 (1.45%) Failover Clustering
5 5 (1.45%) FortiGate
5 5 (1.45%) Microsoft Data Protection Manager
5 5 (1.45%) Terraform
6 4 (1.16%) Cacti
6 4 (1.16%) Grafana
7 2 (0.58%) SmoothWall
7 2 (0.58%) vCenter Server
8 1 (0.29%) Active Directory Federation Services
8 1 (0.29%) Icinga
8 1 (0.29%) Kubernetes
8 1 (0.29%) NetBackup
8 1 (0.29%) Proxmox
8 1 (0.29%) WSUS
Vendors
1 159 (46.09%) Microsoft
2 64 (18.55%) VMware
3 42 (12.17%) Cisco
4 25 (7.25%) Citrix
5 23 (6.67%) ServiceNow
6 22 (6.38%) Dell
7 21 (6.09%) SAP
8 16 (4.64%) Fortinet
9 14 (4.06%) Veeam
10 13 (3.77%) Infor
10 13 (3.77%) SolarWinds
11 11 (3.19%) IBM
12 10 (2.90%) HP
12 10 (2.90%) Kaseya
13 8 (2.32%) Meraki
14 7 (2.03%) Apple
15 6 (1.74%) CheckPoint
16 5 (1.45%) Commvault
16 5 (1.45%) NetApp
16 5 (1.45%) Rapid7