Period
to 17 November 2017

The median annual salary for a CRM Analyst was £35,000 in advertised job vacancies in the North West during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Analyst
England > North West
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 360 363 332
Rank change year-on-year +3 -31 0
Permanent jobs requiring a CRM Analyst 13 7 32
As % of all permanent IT jobs advertised in the North West 0.098% 0.056% 0.24%
As % of the Job Titles category 0.10% 0.058% 0.25%
Number of salaries quoted 9 2 39
North West median annual salary £35,000 £46,250 £27,500
Median salary % change year-on-year -24.32% +68.18% -5.17%
10th Percentile £31,250 £42,125 £23,050
90th Percentile £38,750 £49,375 £66,000
England median annual salary £42,500 £42,750 £42,500
% change year-on-year -0.58% +0.59% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 12765 12111 12656
% of permanent IT jobs with a recognized job title 96.60% 97.07% 96.62%
Number of salaries quoted 10228 10201 10494
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +6.67%
10th Percentile £25,000 £25,000 £23,000
90th Percentile £65,000 £61,250 £58,750
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

CRM Analyst
Job Vacancy Trend in the North West

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM Analyst in the North West

CRM Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst in the North West.

Salary trend for CRM Analyst in the North West

CRM Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the North West region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 7 £33,750 -
Lancashire - 3 £37,500 -
Merseyside +14 1 - -
Cheshire - 1 £35,000 -
CRM Analyst
England

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 17 November 2017, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring CRM Analyst in the job title.

1 13 (100.00%) CRM
2 10 (76.92%) Dynamics CRM
3 6 (46.15%) Finance
4 5 (38.46%) ISEB
4 5 (38.46%) Salesforce.com
5 4 (30.77%) Business Analysis
6 3 (23.08%) Process Management
6 3 (23.08%) Scrum
6 3 (23.08%) Cognizant
6 3 (23.08%) Configuration Management
6 3 (23.08%) MS Exchange
6 3 (23.08%) Microsoft
6 3 (23.08%) Adobe
6 3 (23.08%) Oracle
6 3 (23.08%) Web Services
6 3 (23.08%) ITIL
6 3 (23.08%) Capita
6 3 (23.08%) Agile Software Development
6 3 (23.08%) Requirements Analysis
6 3 (23.08%) Business Development
6 3 (23.08%) Business Process Improvement
6 3 (23.08%) Process Improvement
6 3 (23.08%) User Stories
6 3 (23.08%) Enterprise Software
6 3 (23.08%) Adobe Campaign
6 3 (23.08%) Presales
6 3 (23.08%) Chatbot
6 3 (23.08%) Mentoring
7 2 (15.38%) Analytical Skills
7 2 (15.38%) Zephyr

CRM Analyst Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) MS Exchange
Applications
1 3 (23.08%) Chatbot
Business Applications
1 10 (76.92%) Dynamics CRM
2 3 (23.08%) Adobe Campaign
3 1 (7.69%) Oracle CRM
3 1 (7.69%) Oracle EBS
Cloud Services
1 1 (7.69%) Dynamics 365
Database & Business Intelligence
1 2 (15.38%) Data Warehouse
Development Applications
1 2 (15.38%) JIRA
1 2 (15.38%) Selenium
1 2 (15.38%) WebDriver
1 2 (15.38%) Zephyr
General
1 6 (46.15%) Finance
2 2 (15.38%) Retail
3 1 (7.69%) Advertising
3 1 (7.69%) Banking
Libraries, Frameworks & Software Standards
1 3 (23.08%) Web Services
2 1 (7.69%) .NET
Miscellaneous
1 3 (23.08%) Enterprise Software
2 2 (15.38%) Analytical Skills
2 2 (15.38%) EPoS
Processes & Methodologies
1 13 (100.00%) CRM
2 4 (30.77%) Business Analysis
3 3 (23.08%) Agile Software Development
3 3 (23.08%) Business Development
3 3 (23.08%) Business Process Improvement
3 3 (23.08%) Configuration Management
3 3 (23.08%) ITIL
3 3 (23.08%) Mentoring
3 3 (23.08%) Presales
3 3 (23.08%) Process Improvement
3 3 (23.08%) Process Management
3 3 (23.08%) Requirements Analysis
3 3 (23.08%) Scrum
3 3 (23.08%) User Stories
4 2 (15.38%) Business Intelligence
4 2 (15.38%) ERP
4 2 (15.38%) ETL
4 2 (15.38%) Software Testing
4 2 (15.38%) Test Automation
5 1 (7.69%) Wealth Management
Programming Languages
1 2 (15.38%) C#
1 2 (15.38%) Java
1 2 (15.38%) JavaScript
1 2 (15.38%) SQL
Qualifications
1 5 (38.46%) ISEB
2 2 (15.38%) Degree
2 2 (15.38%) ISTQB
Quality Assurance & Compliance
1 2 (15.38%) QA
Systems Management
1 1 (7.69%) Systems Management Server (SMS)
Vendors
1 5 (38.46%) Salesforce.com
2 3 (23.08%) Adobe
2 3 (23.08%) Capita
2 3 (23.08%) Cognizant
2 3 (23.08%) Microsoft
2 3 (23.08%) Oracle
3 2 (15.38%) Cognos
3 2 (15.38%) SAP
4 1 (7.69%) Pegasus