Period
to 21 May 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North West
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 35 26 19
Rank change year-on-year -9 -7 +6
Permanent jobs citing ITIL 880 983 1,069
As % of all permanent IT jobs advertised in the North West 7.22% 8.00% 9.60%
As % of the Processes & Methodologies category 7.86% 8.74% 10.70%
Number of salaries quoted 639 793 870
North West median annual salary £39,000 £40,000 £41,000
Median salary % change year-on-year -2.50% -2.44% +2.50%
10th Percentile £20,600 £22,000 £21,250
90th Percentile £63,500 £64,750 £62,500
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,203 11,245 9,991
As % of all permanent IT jobs advertised in the North West 91.90% 91.49% 89.71%
Number of salaries quoted 8,973 9,308 8,353
North West median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £27,000 £26,000 £24,000
90th Percentile £67,500 £62,500 £62,500
England median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL in the North West over the 6 months to 21 May 2018.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -7 423 £37,500 - 55
Cheshire -12 266 £45,000 +16.88% 17
Merseyside +1 106 £35,000 -22.22% 14
Lancashire +3 61 £35,000 -12.50% 13
Cumbria -2 14 £45,000 +69.81% 3
ITIL
England

For the 6 months to 21 May 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL.

1 323 (36.70%) Windows
2 249 (28.30%) Service Management
3 248 (28.18%) Active Directory
4 244 (27.73%) Microsoft
5 194 (22.05%) Finance
6 166 (18.86%) Windows Server
7 165 (18.75%) VMware
8 158 (17.95%) Service Delivery
8 158 (17.95%) SQL
9 149 (16.93%) Project Management
9 149 (16.93%) ITIL V3
10 142 (16.14%) Cisco
11 132 (15.00%) Change Management
12 130 (14.77%) Agile Software Development
13 124 (14.09%) SLA
14 121 (13.75%) Problem-Solving
15 118 (13.41%) Office 365
16 115 (13.07%) Linux
17 112 (12.73%) Microsoft Certification
18 107 (12.16%) Firewall
19 106 (12.05%) SQL Server
20 105 (11.93%) Microsoft Office
21 104 (11.82%) Hyper-V
22 103 (11.70%) WAN
23 101 (11.48%) Incident Management
24 99 (11.25%) Problem Management
24 99 (11.25%) LAN
25 94 (10.68%) ITIL Certification
26 91 (10.34%) Degree
26 91 (10.34%) VMware Infrastructure

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (7.73%) MS Exchange
2 49 (5.57%) IIS
3 40 (4.55%) SharePoint
4 39 (4.43%) Exchange Server 2010
5 33 (3.75%) Skype for Business
6 29 (3.30%) Exchange Server 2013
7 16 (1.82%) Tomcat
8 14 (1.59%) Exchange Server 2007
9 12 (1.36%) WebSphere
10 10 (1.14%) JBoss
10 10 (1.14%) SharePoint 2013
11 9 (1.02%) Apache
12 8 (0.91%) Confluence
13 7 (0.80%) CICS
13 7 (0.80%) SharePoint Server
14 5 (0.57%) WebLogic
15 3 (0.34%) IBM Notes
15 3 (0.34%) Resin
15 3 (0.34%) WebSphere Application Server
16 2 (0.23%) GlassFish
Applications
1 105 (11.93%) Microsoft Office
2 31 (3.52%) Microsoft PowerPoint
3 26 (2.95%) Microsoft Excel
4 19 (2.16%) MS Visio
5 10 (1.14%) Microsoft Project
6 1 (0.11%) Final Cut Pro
Business Applications
1 16 (1.82%) Elite 3E
2 15 (1.70%) Workfront
3 12 (1.36%) Dynamics CRM
4 6 (0.68%) SAP BPC
5 4 (0.45%) BASE24
6 3 (0.34%) Oracle EBS
7 2 (0.23%) Dynamics NAV
8 1 (0.11%) Cognos Business Intelligence
8 1 (0.11%) Cognos TM1
8 1 (0.11%) Movex
8 1 (0.11%) Oracle Assets
8 1 (0.11%) Oracle Cash Management
8 1 (0.11%) Oracle Payables
8 1 (0.11%) Oracle Receivables
8 1 (0.11%) Unit4 Business World
Cloud Services
1 118 (13.41%) Office 365
2 53 (6.02%) Microsoft Azure
3 44 (5.00%) Amazon AWS
4 28 (3.18%) IaaS
5 15 (1.70%) PaaS
6 13 (1.48%) SaaS
7 7 (0.80%) OpenShift
8 5 (0.57%) Dynamics 365
9 3 (0.34%) Amazon EC2
9 3 (0.34%) Mimecast
10 1 (0.11%) Cloud Computing
10 1 (0.11%) G Suite
10 1 (0.11%) OneDrive
Communications & Networking
1 107 (12.16%) Firewall
2 103 (11.70%) WAN
3 99 (11.25%) LAN
4 80 (9.09%) TCP/IP
5 66 (7.50%) DNS
6 53 (6.02%) SAN
7 40 (4.55%) VPN
8 34 (3.86%) DHCP
9 32 (3.64%) VoIP
10 30 (3.41%) Network Security
11 29 (3.30%) VLAN
12 26 (2.95%) MPLS
13 24 (2.73%) Internet
13 24 (2.73%) Skype
14 19 (2.16%) Wireless
15 17 (1.93%) SSL
16 15 (1.70%) Cisco ASA
16 15 (1.70%) Unified Communications
17 14 (1.59%) Cisco IOS
18 12 (1.36%) Cisco Nexus
Database & Business Intelligence
1 106 (12.05%) SQL Server
2 37 (4.20%) Relational Database
3 32 (3.64%) SQL Server Reporting Services
4 21 (2.39%) RDBMS
5 18 (2.05%) MySQL
6 17 (1.93%) Data Warehouse
6 17 (1.93%) SQL Server 2005
7 16 (1.82%) Oracle Database
7 16 (1.82%) SQL Server 2008
8 14 (1.59%) SQL Server Integration Services
9 13 (1.48%) MongoDB
9 13 (1.48%) Oracle Database 10g
10 12 (1.36%) DB2
11 10 (1.14%) Oracle Database 11g
12 8 (0.91%) DTS
13 7 (0.80%) NoSQL
14 5 (0.57%) Power BI
14 5 (0.57%) SQL Server 2012
15 4 (0.45%) IMS/DB
15 4 (0.45%) SQL Server Analysis Services
Development Applications
1 32 (3.64%) JIRA
2 15 (1.70%) Jenkins
3 14 (1.59%) Redmine
4 9 (1.02%) Team Foundation Server
5 7 (0.80%) Git (software)
6 6 (0.68%) CA Release Automation
6 6 (0.68%) Octopus Deploy
6 6 (0.68%) Visual Studio
7 3 (0.34%) Selenium
7 3 (0.34%) Sonatype Nexus
7 3 (0.34%) Subversion
7 3 (0.34%) TeamCity
8 2 (0.23%) SoapUI
8 2 (0.23%) SQL Server Management Studio (SSMS)
9 1 (0.11%) Bitbucket
9 1 (0.11%) Hudson
9 1 (0.11%) Moq
9 1 (0.11%) MSTest
9 1 (0.11%) Oracle APEX
9 1 (0.11%) SonarQube
General
1 194 (22.05%) Finance
2 70 (7.95%) Banking
3 55 (6.25%) Telecoms
4 48 (5.45%) Law
4 48 (5.45%) Retail
5 35 (3.98%) Investment Banking
6 22 (2.50%) Legal
7 15 (1.70%) Manufacturing
8 13 (1.48%) Advertising
9 7 (0.80%) Publishing
10 5 (0.57%) Automotive
10 5 (0.57%) German Language
11 4 (0.45%) Local Government
11 4 (0.45%) Marketing
11 4 (0.45%) Pharmaceutical
11 4 (0.45%) Retail Banking
12 3 (0.34%) Games
13 2 (0.23%) Aerospace
13 2 (0.23%) Corporate Banking
13 2 (0.23%) Dutch Language
Job Titles
1 230 (26.14%) Analyst
2 99 (11.25%) Service Analyst
3 89 (10.11%) Support Analyst
4 79 (8.98%) Applications Support
5 78 (8.86%) Service Desk Analyst
6 60 (6.82%) Support Engineer
7 55 (6.25%) Service Manager
8 46 (5.23%) IT Analyst
9 40 (4.55%) Senior Analyst
10 39 (4.43%) IT Support
11 37 (4.20%) Applications Support Analyst
12 36 (4.09%) IT Manager
13 33 (3.75%) 2nd Line Support
14 31 (3.52%) Project Manager
15 30 (3.41%) 1st Line Support
15 30 (3.41%) Developer
16 29 (3.30%) 3rd Line Engineer
17 28 (3.18%) Delivery Manager
17 28 (3.18%) Technical Manager
18 27 (3.07%) Technical Support
Libraries, Frameworks & Software Standards
1 49 (5.57%) .NET
2 28 (3.18%) .NET Framework
3 25 (2.84%) Web Services
4 9 (1.02%) HTML
5 8 (0.91%) Middleware
6 6 (0.68%) JSON
7 5 (0.57%) Elastic Stack
8 4 (0.45%) ASP.NET
8 4 (0.45%) CSS
8 4 (0.45%) jQuery
8 4 (0.45%) LDAP
9 3 (0.34%) Apache Flex
9 3 (0.34%) Flash
9 3 (0.34%) Regular Expression
9 3 (0.34%) SOAP
9 3 (0.34%) WebSphere MQ
9 3 (0.34%) XML
10 2 (0.23%) ASP.NET Web API
10 2 (0.23%) ASP.NET Web Forms
10 2 (0.23%) WCF
Miscellaneous
1 82 (9.32%) Analytical Skills
2 64 (7.27%) Management Information System
3 52 (5.91%) Data Centre
4 42 (4.77%) PMI
5 33 (3.75%) Driving Licence
6 31 (3.52%) Self-Motivation
7 27 (3.07%) Computer Science
8 17 (1.93%) Enterprise Software
9 15 (1.70%) Smart Meter
9 15 (1.70%) User Experience
10 12 (1.36%) Clustering
11 11 (1.25%) Mainframe
12 10 (1.14%) Greenfield Project
12 10 (1.14%) PKI
13 9 (1.02%) Replication
13 9 (1.02%) Virtual Team
14 7 (0.80%) Client/Server
14 7 (0.80%) CMDB
14 7 (0.80%) NHS
14 7 (0.80%) Private Cloud
Operating Systems
1 323 (36.70%) Windows
2 166 (18.86%) Windows Server
3 115 (13.07%) Linux
4 66 (7.50%) Windows Server 2012
5 61 (6.93%) Windows Server 2008
6 56 (6.36%) Windows 7
7 52 (5.91%) Unix
8 39 (4.43%) Windows 10
9 17 (1.93%) Red Hat Enterprise Linux
10 15 (1.70%) Android
10 15 (1.70%) Apple iOS
11 10 (1.14%) Mac OS X
12 9 (1.02%) Windows Server 2003
13 6 (0.68%) AIX
13 6 (0.68%) Windows XP
14 4 (0.45%) Data ONTAP
14 4 (0.45%) Mac OS
15 3 (0.34%) Solaris
15 3 (0.34%) Windows 8
16 2 (0.23%) HPUX
Processes & Methodologies
1 249 (28.30%) Service Management
2 158 (17.95%) Service Delivery
3 149 (16.93%) ITIL V3
3 149 (16.93%) Project Management
4 132 (15.00%) Change Management
5 130 (14.77%) Agile Software Development
6 121 (13.75%) Problem-Solving
7 101 (11.48%) Incident Management
8 99 (11.25%) Problem Management
9 86 (9.77%) PRINCE2
10 84 (9.55%) Risk Management
11 73 (8.30%) DevOps
12 68 (7.73%) SDLC
13 63 (7.16%) Statistics
14 58 (6.59%) ITSM
14 58 (6.59%) Stakeholder Management
15 56 (6.36%) Release Management
16 54 (6.14%) Disaster Recovery
17 53 (6.02%) Continuous Improvement
18 49 (5.57%) Configuration Management
Programming Languages
1 158 (17.95%) SQL
2 57 (6.48%) Java
3 39 (4.43%) T-SQL
4 37 (4.20%) PowerShell
5 27 (3.07%) Python
6 22 (2.50%) C#
7 21 (2.39%) JavaScript
7 21 (2.39%) VBA
8 15 (1.70%) Bash Shell
9 14 (1.59%) Shell Script
10 13 (1.48%) PL/SQL
11 12 (1.36%) PHP
12 9 (1.02%) Ruby
13 8 (0.91%) C
14 7 (0.80%) COBOL
14 7 (0.80%) Perl
15 3 (0.34%) Scala
16 2 (0.23%) C++
16 2 (0.23%) Go
16 2 (0.23%) VBScript
Qualifications
1 112 (12.73%) Microsoft Certification
2 94 (10.68%) ITIL Certification
3 91 (10.34%) Degree
4 82 (9.32%) MCSA
5 75 (8.52%) MCSE
6 64 (7.27%) MCP
7 62 (7.05%) Cisco Certification
8 46 (5.23%) Security Cleared
9 45 (5.11%) PMI Certification
10 44 (5.00%) CCNA
11 31 (3.52%) CISSP
12 29 (3.30%) Network+ Certification
13 22 (2.50%) CCNP
14 19 (2.16%) SC Cleared
15 17 (1.93%) PRINCE2 Certification
16 16 (1.82%) CCDP
17 15 (1.70%) ITIL Foundation Certificate
18 12 (1.36%) PRINCE2 Practitioner
19 11 (1.25%) CISM
20 10 (1.14%) ISEB
Quality Assurance & Compliance
1 124 (14.09%) SLA
2 49 (5.57%) ISO/IEC 27001
2 49 (5.57%) QA
3 33 (3.75%) PCI DSS
4 23 (2.61%) ISO 9001
5 21 (2.39%) COBIT
6 20 (2.27%) PMO
7 18 (2.05%) ISO/IEC 20000
8 14 (1.59%) Data Quality
9 13 (1.48%) GDPR
10 5 (0.57%) Cyber Essentials
11 4 (0.45%) Sarbanes-Oxley
12 3 (0.34%) COSHH
13 2 (0.23%) PMBOK
14 1 (0.11%) GPG13
14 1 (0.11%) ISAE 3402
14 1 (0.11%) ISO 31000
14 1 (0.11%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 248 (28.18%) Active Directory
2 104 (11.82%) Hyper-V
3 91 (10.34%) VMware Infrastructure
4 19 (2.16%) vSphere
5 16 (1.82%) Docker
6 14 (1.59%) Terminal Services
6 14 (1.59%) XenApp
7 13 (1.48%) Firmware
8 11 (1.25%) Virtual Servers
9 10 (1.14%) Virtual Machines
10 6 (0.68%) VMware ESXi
11 3 (0.34%) Microsoft App-V
11 3 (0.34%) VMware NSX
11 3 (0.34%) Xen
11 3 (0.34%) XenDesktop
12 2 (0.23%) Citrix Presentation Server
13 1 (0.11%) DFS Replication
13 1 (0.11%) pfSense
13 1 (0.11%) vCloud
13 1 (0.11%) XenServer
Systems Management
1 61 (6.93%) SCCM
2 19 (2.16%) SCOM
3 12 (1.36%) Cisco CUCM
3 12 (1.36%) Cisco UCCX
3 12 (1.36%) Nessus
4 11 (1.25%) Kubernetes
4 11 (1.25%) TrustSec
5 10 (1.14%) FortiGate
6 9 (1.02%) Puppet
6 9 (1.02%) Tivoli Storage Manager
7 8 (0.91%) Ansible
7 8 (0.91%) Opscode Chef
8 7 (0.80%) BladeLogic
9 5 (0.57%) McAfee ePO
9 5 (0.57%) Nagios
9 5 (0.57%) Rancher
9 5 (0.57%) SCVMM
9 5 (0.57%) Systems Management Server (SMS)
10 4 (0.45%) NetBackup
10 4 (0.45%) vCenter Server
Vendors
1 244 (27.73%) Microsoft
2 165 (18.75%) VMware
3 142 (16.14%) Cisco
4 78 (8.86%) Citrix
5 75 (8.52%) Oracle
6 39 (4.43%) SAP
7 29 (3.30%) Fortinet
8 23 (2.61%) HP
9 22 (2.50%) Huawei
9 22 (2.50%) IBM
9 22 (2.50%) ServiceNow
10 17 (1.93%) Veeam
11 16 (1.82%) Intapp
11 16 (1.82%) Reuters
12 15 (1.70%) Red Hat
13 14 (1.59%) Juniper
14 12 (1.36%) Capita
14 12 (1.36%) Ivanti
15 11 (1.25%) SolarWinds
15 11 (1.25%) Sophos