Period
to 14 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 August 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North West
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 31 27 20
Rank change year-on-year -4 -7 +8
Permanent jobs citing ITIL 933 1,053 1,081
As % of all permanent IT jobs advertised in the North West 7.69% 7.99% 9.31%
As % of the Processes & Methodologies category 8.41% 8.75% 10.31%
Number of salaries quoted 683 807 881
North West median annual salary £39,000 £40,000 £42,500
Median salary % change year-on-year -2.50% -5.88% +6.25%
10th Percentile £20,250 £22,000 £22,000
90th Percentile £58,750 £61,250 £63,750
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,095 12,034 10,486
As % of all permanent IT jobs advertised in the North West 91.39% 91.33% 90.34%
Number of salaries quoted 8,924 9,687 8,761
North West median annual salary £45,000 £41,533 £40,000
Median salary % change year-on-year +8.35% +3.83% -
10th Percentile £26,250 £26,250 £25,000
90th Percentile £67,500 £63,750 £62,500
England median annual salary £50,000 £50,000 £50,000

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL in the North West over the 6 months to 14 August 2018.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 14 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -7 442 £37,747 +0.66% 62
Cheshire -4 292 £39,750 -6.47% 19
Merseyside +11 119 £40,349 +0.87% 18
Lancashire +5 60 £35,000 -12.50% 11
Cumbria +6 18 £45,000 +14.65% 2
ITIL
England

For the 6 months to 14 August 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL.

1 324 (34.73%) Windows
2 285 (30.55%) Service Management
3 274 (29.37%) Microsoft
4 247 (26.47%) Active Directory
5 192 (20.58%) Finance
6 190 (20.36%) VMware
7 169 (18.11%) SQL
8 168 (18.01%) Change Management
9 164 (17.58%) Problem Management
10 157 (16.83%) Incident Management
11 156 (16.72%) Cisco
12 155 (16.61%) Windows Server
13 148 (15.86%) Service Delivery
14 140 (15.01%) SLA
15 135 (14.47%) Office 365
16 131 (14.04%) ITIL V3
17 127 (13.61%) Firewall
18 120 (12.86%) Problem-Solving
19 119 (12.75%) Agile Software Development
20 116 (12.43%) Project Management
21 108 (11.58%) ITIL Certification
22 107 (11.47%) Microsoft Certification
23 103 (11.04%) VMware Infrastructure
24 101 (10.83%) Degree
24 101 (10.83%) SQL Server
25 99 (10.61%) Analytical Skills
26 93 (9.97%) ITSM
26 93 (9.97%) Linux
27 88 (9.43%) Hyper-V
28 85 (9.11%) Microsoft Office

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (8.68%) MS Exchange
2 55 (5.89%) SharePoint
3 50 (5.36%) Exchange Server 2010
4 42 (4.50%) IIS
4 42 (4.50%) Skype for Business
5 34 (3.64%) Exchange Server 2013
6 17 (1.82%) Exchange Server 2007
7 15 (1.61%) Tomcat
8 11 (1.18%) SharePoint Server
9 10 (1.07%) WebSphere
10 9 (0.96%) JBoss
11 8 (0.86%) SharePoint 2013
11 8 (0.86%) WebLogic
12 7 (0.75%) Apache
12 7 (0.75%) Confluence
13 5 (0.54%) Cloud Foundry
14 4 (0.43%) CICS
14 4 (0.43%) WordPress
15 3 (0.32%) nginx
16 2 (0.21%) Resin
Applications
1 85 (9.11%) Microsoft Office
2 33 (3.54%) Microsoft PowerPoint
3 31 (3.32%) Microsoft Excel
4 22 (2.36%) MS Visio
5 9 (0.96%) Microsoft Project
Business Applications
1 18 (1.93%) Dynamics CRM
2 11 (1.18%) Elite 3E
3 10 (1.07%) Workfront
4 7 (0.75%) SAP BPC
5 4 (0.43%) BASE24
5 4 (0.43%) SAP S/4HANA
6 2 (0.21%) Remedy ITSM
7 1 (0.11%) Aareon QL
7 1 (0.11%) Academy Housing
7 1 (0.11%) MIS ActiveH
7 1 (0.11%) Northgate Housing
7 1 (0.11%) OPENHousing
7 1 (0.11%) Oracle Applications
7 1 (0.11%) Oracle EBS
7 1 (0.11%) Oracle HRMS
7 1 (0.11%) Oracle iProcurement
7 1 (0.11%) Oracle Procure-to-Pay
7 1 (0.11%) Orchard Housing
Cloud Services
1 135 (14.47%) Office 365
2 55 (5.89%) Microsoft Azure
3 32 (3.43%) IaaS
4 31 (3.32%) Amazon AWS
5 14 (1.50%) PaaS
6 9 (0.96%) SaaS
7 5 (0.54%) Mimecast
8 2 (0.21%) Cloud Computing
8 2 (0.21%) G Suite
8 2 (0.21%) OneDrive
8 2 (0.21%) OpenShift
9 1 (0.11%) AWS CloudFormation
Communications & Networking
1 127 (13.61%) Firewall
2 78 (8.36%) WAN
3 77 (8.25%) TCP/IP
4 75 (8.04%) LAN
5 70 (7.50%) SAN
6 61 (6.54%) DNS
7 41 (4.39%) VPN
8 38 (4.07%) Network Security
9 32 (3.43%) Skype
10 30 (3.22%) DHCP
11 29 (3.11%) VoIP
12 25 (2.68%) Internet
13 20 (2.14%) SSL
14 19 (2.04%) Wireless
15 18 (1.93%) MPLS
16 17 (1.82%) Cisco Nexus
17 16 (1.71%) Cisco IOS
17 16 (1.71%) Cisco ISE
18 15 (1.61%) Cisco ASA
18 15 (1.61%) Remote Desktop
Database & Business Intelligence
1 101 (10.83%) SQL Server
2 46 (4.93%) Relational Database
3 33 (3.54%) SQL Server 2008
4 26 (2.79%) MongoDB
5 22 (2.36%) SQL Server 2012
6 21 (2.25%) SQL Server Integration Services
7 20 (2.14%) NoSQL
7 20 (2.14%) SQL Server Reporting Services
8 18 (1.93%) MySQL
9 16 (1.71%) SQL Server 2014
10 13 (1.39%) RDBMS
11 12 (1.29%) OLTP
12 11 (1.18%) Data Warehouse
12 11 (1.18%) Oracle Database
13 7 (0.75%) SQL Server 2005
13 7 (0.75%) SQL Server Analysis Services
14 6 (0.64%) DB2
14 6 (0.64%) Hadoop
14 6 (0.64%) Oracle Database 10g
14 6 (0.64%) Oracle Database 11g
Development Applications
1 40 (4.29%) JIRA
2 22 (2.36%) Jenkins
3 9 (0.96%) Bitbucket
3 9 (0.96%) JMeter
3 9 (0.96%) Selenium
4 8 (0.86%) Git (software)
5 5 (0.54%) Team Foundation Server
6 4 (0.43%) CA Release Automation
6 4 (0.43%) Octopus Deploy
7 3 (0.32%) Atlassian Bamboo
7 3 (0.32%) Sonatype Nexus
7 3 (0.32%) Subversion
7 3 (0.32%) TeamCity
8 2 (0.21%) Redmine
8 2 (0.21%) SQL Server Management Studio (SSMS)
9 1 (0.11%) EasyMock
9 1 (0.11%) Gradle
9 1 (0.11%) ReSharper
9 1 (0.11%) SonarQube
9 1 (0.11%) WebDriver
General
1 192 (20.58%) Finance
2 84 (9.00%) Telecoms
3 71 (7.61%) Banking
4 65 (6.97%) Law
5 52 (5.57%) Retail
6 43 (4.61%) Investment Banking
7 30 (3.22%) Legal
8 15 (1.61%) Publishing
9 12 (1.29%) Advertising
10 11 (1.18%) Manufacturing
11 6 (0.64%) Automotive
12 5 (0.54%) Marketing
12 5 (0.54%) Military
13 4 (0.43%) Billing
13 4 (0.43%) Games
13 4 (0.43%) Pharmaceutical
14 3 (0.32%) Back Office
14 3 (0.32%) Local Government
14 3 (0.32%) Retail Banking
15 2 (0.21%) Electronics
Job Titles
1 283 (30.33%) Analyst
2 138 (14.79%) Service Analyst
3 112 (12.00%) Service Desk Analyst
4 97 (10.40%) Support Analyst
5 93 (9.97%) Service Manager
6 87 (9.32%) Applications Support
7 63 (6.75%) IT Manager
8 44 (4.72%) Applications Support Analyst
8 44 (4.72%) IT Analyst
9 43 (4.61%) Support Engineer
10 40 (4.29%) 1st Line Service Desk Analyst
11 39 (4.18%) IT Support
12 37 (3.97%) 1st Line Support
13 34 (3.64%) Infrastructure Engineer
14 33 (3.54%) IT Services Manager
15 29 (3.11%) Technical Manager
16 28 (3.00%) 3rd Line Support
17 27 (2.89%) 2nd Line Support
17 27 (2.89%) ITIL Manager
17 27 (2.89%) Team Leader
Libraries, Frameworks & Software Standards
1 32 (3.43%) .NET
2 16 (1.71%) Web Services
3 15 (1.61%) XML
4 14 (1.50%) .NET Framework
5 11 (1.18%) HTML
6 8 (0.86%) JSON
7 5 (0.54%) CSS
7 5 (0.54%) jQuery
7 5 (0.54%) Middleware
7 5 (0.54%) REST
7 5 (0.54%) SOAP
8 4 (0.43%) ASP.NET
8 4 (0.43%) Spring
9 2 (0.21%) ASP.NET Web API
9 2 (0.21%) ASP.NET Web Forms
9 2 (0.21%) Flash
9 2 (0.21%) Hibernate
9 2 (0.21%) J2EE
9 2 (0.21%) Regular Expression
9 2 (0.21%) SGML
Miscellaneous
1 99 (10.61%) Analytical Skills
2 68 (7.29%) Management Information System
3 54 (5.79%) Data Centre
4 38 (4.07%) Computer Science
5 27 (2.89%) Self-Motivation
5 27 (2.89%) Smart Meter
6 20 (2.14%) Driving Licence
7 16 (1.71%) Clustering
8 15 (1.61%) User Experience
9 14 (1.50%) Virtual Team
10 11 (1.18%) Blackberry
10 11 (1.18%) CMDB
10 11 (1.18%) PKI
11 10 (1.07%) PMI
11 10 (1.07%) Replication
12 8 (0.86%) Enterprise Storage
12 8 (0.86%) Greenfield Project
13 7 (0.75%) Enterprise Software
13 7 (0.75%) iPhone
13 7 (0.75%) Tandem
Operating Systems
1 324 (34.73%) Windows
2 155 (16.61%) Windows Server
3 93 (9.97%) Linux
4 69 (7.40%) Windows Server 2008
4 69 (7.40%) Windows Server 2012
5 66 (7.07%) Windows 7
6 48 (5.14%) Windows 10
7 40 (4.29%) Unix
8 18 (1.93%) Apple iOS
9 16 (1.71%) Android
10 12 (1.29%) Red Hat Enterprise Linux
11 7 (0.75%) Windows 8
12 4 (0.43%) Mac OS
12 4 (0.43%) Ubuntu
13 3 (0.32%) AIX
13 3 (0.32%) Mac OS X
14 2 (0.21%) HPUX
14 2 (0.21%) Solaris
14 2 (0.21%) Windows Server 2003
14 2 (0.21%) Windows XP
Processes & Methodologies
1 285 (30.55%) Service Management
2 168 (18.01%) Change Management
3 164 (17.58%) Problem Management
4 157 (16.83%) Incident Management
5 148 (15.86%) Service Delivery
6 131 (14.04%) ITIL V3
7 120 (12.86%) Problem-Solving
8 119 (12.75%) Agile Software Development
9 116 (12.43%) Project Management
10 93 (9.97%) ITSM
11 82 (8.79%) PRINCE2
12 80 (8.57%) Statistics
13 78 (8.36%) Disaster Recovery
14 77 (8.25%) Risk Management
15 63 (6.75%) Business Continuity
15 63 (6.75%) Knowledge Management
15 63 (6.75%) Stakeholder Management
16 59 (6.32%) Configuration Management
17 55 (5.89%) Release Management
18 53 (5.68%) DevOps
Programming Languages
1 169 (18.11%) SQL
2 52 (5.57%) Java
3 45 (4.82%) T-SQL
4 31 (3.32%) PowerShell
5 27 (2.89%) JavaScript
6 19 (2.04%) C#
7 16 (1.71%) Python
8 13 (1.39%) VBA
9 12 (1.29%) PHP
10 9 (0.96%) Bash Shell
10 9 (0.96%) C++
11 8 (0.86%) Scala
12 7 (0.75%) Shell Script
13 6 (0.64%) COBOL
14 5 (0.54%) Perl
14 5 (0.54%) PL/SQL
15 4 (0.43%) Ruby
16 3 (0.32%) C
17 2 (0.21%) Go
18 1 (0.11%) XPath
Qualifications
1 108 (11.58%) ITIL Certification
2 107 (11.47%) Microsoft Certification
3 101 (10.83%) Degree
4 79 (8.47%) Cisco Certification
5 58 (6.22%) CCNA
6 55 (5.89%) MCSA
6 55 (5.89%) MCSE
7 51 (5.47%) Network+ Certification
8 46 (4.93%) Security Cleared
9 45 (4.82%) MCP
10 37 (3.97%) CCNP
10 37 (3.97%) CISSP
11 31 (3.32%) ITIL Foundation Certificate
12 25 (2.68%) PRINCE2 Certification
12 25 (2.68%) SC Cleared
13 17 (1.82%) ISEB
14 15 (1.61%) CISA
15 14 (1.50%) CCDP
16 13 (1.39%) PMI Certification
16 13 (1.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 140 (15.01%) SLA
2 52 (5.57%) ISO/IEC 27001
3 32 (3.43%) GDPR
4 28 (3.00%) QA
5 18 (1.93%) PCI DSS
6 16 (1.71%) Data Quality
7 15 (1.61%) COBIT
8 13 (1.39%) ISO 9001
8 13 (1.39%) ISO/IEC 20000
9 10 (1.07%) PMO
10 8 (0.86%) Cyber Essentials
11 4 (0.43%) Sarbanes-Oxley
12 3 (0.32%) COSHH
13 1 (0.11%) ISAE 3402
13 1 (0.11%) PMBOK
System Software
1 247 (26.47%) Active Directory
2 103 (11.04%) VMware Infrastructure
3 88 (9.43%) Hyper-V
4 34 (3.64%) Virtual Servers
5 20 (2.14%) vSphere
6 16 (1.71%) XenApp
7 15 (1.61%) Docker
8 13 (1.39%) Firmware
9 12 (1.29%) Virtual Machines
10 11 (1.18%) XenDesktop
11 6 (0.64%) Microsoft App-V
11 6 (0.64%) Terminal Services
12 5 (0.54%) Terminal Server
12 5 (0.54%) VMware ESXi
13 4 (0.43%) pfSense
13 4 (0.43%) Xen
14 3 (0.32%) vCloud
15 2 (0.21%) VMware NSX
16 1 (0.11%) Microsoft Virtual Server
16 1 (0.11%) Oracle RAC
Systems Management
1 52 (5.57%) SCCM
2 18 (1.93%) SCOM
3 15 (1.61%) Cisco CUCM
3 15 (1.61%) Cisco UCCX
4 12 (1.29%) Opscode Chef
5 11 (1.18%) Nessus
5 11 (1.18%) SCVMM
5 11 (1.18%) TrustSec
6 7 (0.75%) Kubernetes
6 7 (0.75%) Nagios
7 5 (0.54%) AirWatch
7 5 (0.54%) Backup Exec
7 5 (0.54%) Microsoft Clustering
7 5 (0.54%) NetBackup
7 5 (0.54%) Packer
8 4 (0.43%) Cisco Prime
8 4 (0.43%) Foglight
8 4 (0.43%) Rancher
8 4 (0.43%) Single Sign-On
8 4 (0.43%) Systems Management Server (SMS)
Vendors
1 274 (29.37%) Microsoft
2 190 (20.36%) VMware
3 156 (16.72%) Cisco
4 76 (8.15%) Citrix
5 65 (6.97%) Oracle
6 57 (6.11%) Fortinet
7 44 (4.72%) Huawei
8 35 (3.75%) SAP
9 30 (3.22%) ServiceNow
9 30 (3.22%) Veeam
10 20 (2.14%) Remedy
11 17 (1.82%) SolarWinds
12 15 (1.61%) NetApp
13 14 (1.50%) HP
14 13 (1.39%) Red Hat
15 11 (1.18%) Intapp
15 11 (1.18%) Reuters
16 10 (1.07%) Capita
16 10 (1.07%) Dell
17 8 (0.86%) EMC