Period
to 23 September 2017

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 September 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North West
6 months to
23 Sep 2017
Same period 2016 Same period 2015
Rank 26 22 24
Rank change year-on-year -4 +2 -1
Permanent jobs citing ITIL 1063 1048 1034
As % of all permanent IT jobs advertised in the North West 8.16% 8.77% 7.86%
As % of the Processes & Methodologies category 9.09% 9.89% 8.77%
Number of salaries quoted 821 858 871
North West median annual salary £39,000 £42,500 £40,000
Median salary % change year-on-year -8.24% +6.25% +5.26%
10th Percentile £22,000 £22,000 £20,750
90th Percentile £61,250 £63,575 £61,250
England median annual salary £45,000 £44,500 £45,000
% change year-on-year +1.12% -1.11% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11692 10596 11794
As % of all permanent IT jobs advertised in the North West 89.76% 88.71% 89.64%
Number of salaries quoted 9319 8878 9698
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +5.26%
10th Percentile £26,250 £25,750 £25,000
90th Percentile £65,000 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL in the North West over the 6 months to 23 September 2017.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 23 September 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 581 £37,500 -11.76% 35
Cheshire +2 312 £45,000 +38.46% 13
Merseyside -12 97 £40,000 -9.09% 1
Lancashire -4 58 £36,250 +3.57% 4
Cumbria -4 11 £39,250 +42.73%
ITIL
England

For the 6 months to 23 September 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for ITIL.

1 446 (41.96%) Windows
2 347 (32.64%) Microsoft
3 327 (30.76%) Active Directory
4 268 (25.21%) Finance
5 246 (23.14%) Windows Server
6 215 (20.23%) Cisco
7 201 (18.91%) Service Management
8 185 (17.40%) VMware
9 165 (15.52%) Service Delivery
9 165 (15.52%) Agile Software Development
10 148 (13.92%) MS Exchange
11 147 (13.83%) SLA
12 140 (13.17%) Firewall
13 136 (12.79%) DNS
14 129 (12.14%) SQL
15 127 (11.95%) WAN
16 122 (11.48%) Office 365
17 120 (11.29%) Degree
18 117 (11.01%) Windows 7
19 112 (10.54%) Windows Server 2012
20 111 (10.44%) ITIL Certification
21 109 (10.25%) Microsoft Certification
22 108 (10.16%) SQL Server
22 108 (10.16%) Microsoft Office
23 107 (10.07%) Citrix
23 107 (10.07%) Project Management
24 105 (9.88%) TCP/IP
24 105 (9.88%) LAN
24 105 (9.88%) Hyper-V
25 104 (9.78%) DHCP

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 148 (13.92%) MS Exchange
2 72 (6.77%) Exchange Server 2010
3 52 (4.89%) SharePoint
4 31 (2.92%) Exchange Server 2013
5 30 (2.82%) Skype for Business
6 23 (2.16%) IIS
7 22 (2.07%) Apache
7 22 (2.07%) Confluence
8 15 (1.41%) Exchange Server 2007
9 14 (1.32%) IBM Notes
10 11 (1.03%) Exchange Server 2003
11 9 (0.85%) SharePoint 2013
12 8 (0.75%) BizTalk Server
12 8 (0.75%) Tomcat
13 6 (0.56%) CMS
14 5 (0.47%) Sitecore CMS
14 5 (0.47%) WebSphere
15 4 (0.38%) EPiServer
15 4 (0.38%) GlassFish
15 4 (0.38%) Umbraco
Applications
1 108 (10.16%) Microsoft Office
2 35 (3.29%) Microsoft Excel
3 15 (1.41%) Microsoft PowerPoint
4 6 (0.56%) Microsoft Project
5 3 (0.28%) Camtasia
6 2 (0.19%) MS Visio
7 1 (0.094%) Acrobat
Business Applications
1 17 (1.60%) Dynamics NAV
2 12 (1.13%) Dynamics CRM
3 8 (0.75%) SAP MII
3 8 (0.75%) SAP PP
3 8 (0.75%) SAP PP-PI
4 6 (0.56%) Remedy ITSM
5 5 (0.47%) Dynamics AX
5 5 (0.47%) Dynamics GP
6 4 (0.38%) SAP EWM
7 3 (0.28%) Oracle EBS
7 3 (0.28%) Oracle EBS R12
7 3 (0.28%) SAP SD
7 3 (0.28%) Visualfiles
8 2 (0.19%) Oracle Payables
8 2 (0.19%) Oracle Receivables
8 2 (0.19%) SAP CRM
8 2 (0.19%) SAP PLM
8 2 (0.19%) SAP PM
9 1 (0.094%) Oracle iProcurement
9 1 (0.094%) SAP LE
Cloud Services
1 122 (11.48%) Office 365
2 71 (6.68%) Microsoft Azure
3 66 (6.21%) Amazon AWS
4 24 (2.26%) IaaS
5 20 (1.88%) Mimecast
6 18 (1.69%) SaaS
7 15 (1.41%) PaaS
8 9 (0.85%) G Suite
8 9 (0.85%) OpenShift
9 7 (0.66%) GitHub
10 5 (0.47%) Cloud Computing
11 4 (0.38%) IBM Blueworks
12 3 (0.28%) Amazon EC2
13 1 (0.094%) Adobe Creative Cloud
13 1 (0.094%) Dynamics 365
13 1 (0.094%) Force.com
13 1 (0.094%) Google Cloud Platform
13 1 (0.094%) MailChimp
13 1 (0.094%) Salesforce Sales Cloud
13 1 (0.094%) Salesforce Service Cloud
Communications & Networking
1 140 (13.17%) Firewall
2 136 (12.79%) DNS
3 127 (11.95%) WAN
4 105 (9.88%) LAN
4 105 (9.88%) TCP/IP
5 104 (9.78%) DHCP
6 61 (5.74%) SAN
7 51 (4.80%) Network Security
7 51 (4.80%) VLAN
8 46 (4.33%) VPN
9 41 (3.86%) MPLS
10 31 (2.92%) VoIP
11 30 (2.82%) Wireless
12 29 (2.73%) Ethernet
13 28 (2.63%) IP Telephony
14 27 (2.54%) Skype
15 26 (2.45%) BGP
15 26 (2.45%) Junos
16 25 (2.35%) OSPF
17 23 (2.16%) Cisco IOS
Database & Business Intelligence
1 108 (10.16%) SQL Server
2 28 (2.63%) DB2
3 18 (1.69%) SQL Server Reporting Services
4 15 (1.41%) Crystal Reports
5 13 (1.22%) SQL Server 2008
5 13 (1.22%) SQL Server 2012
6 12 (1.13%) MS Access
6 12 (1.13%) Relational Database
7 11 (1.03%) NoSQL
7 11 (1.03%) Power BI
7 11 (1.03%) SQL Server Integration Services
8 10 (0.94%) MySQL
8 10 (0.94%) PostgreSQL
9 9 (0.85%) Oracle Database
9 9 (0.85%) QlikView
10 8 (0.75%) MongoDB
10 8 (0.75%) SQL Server Analysis Services
11 7 (0.66%) CouchDB
12 5 (0.47%) BusinessObjects Business Intelligence
13 4 (0.38%) SQL Server 2016
Development Applications
1 29 (2.73%) JIRA
2 13 (1.22%) Jenkins
3 11 (1.03%) Atlassian Bamboo
3 11 (1.03%) Bitbucket
3 11 (1.03%) EasyMock
3 11 (1.03%) Git (software)
3 11 (1.03%) JUnit
3 11 (1.03%) SQL Server Management Studio (SSMS)
4 10 (0.94%) Team Foundation Server
5 9 (0.85%) Octopus Deploy
6 5 (0.47%) TeamCity
6 5 (0.47%) Visual Studio
7 4 (0.38%) Selenium
7 4 (0.38%) Synon
8 1 (0.094%) HP UFT
8 1 (0.094%) InstallShield
8 1 (0.094%) MSBuild
8 1 (0.094%) MSI
8 1 (0.094%) NuGet
8 1 (0.094%) Talend Open Studio
General
1 268 (25.21%) Finance
2 100 (9.41%) Banking
3 52 (4.89%) Retail
4 43 (4.05%) Legal
5 41 (3.86%) Manufacturing
6 37 (3.48%) Law
7 35 (3.29%) Telecoms
8 33 (3.10%) Investment Banking
9 18 (1.69%) Financial Institution
10 13 (1.22%) Corporate Banking
11 12 (1.13%) Billing
12 10 (0.94%) Back Office
12 10 (0.94%) Pharmaceutical
12 10 (0.94%) Publishing
13 7 (0.66%) Marketing
14 6 (0.56%) Advertising
15 5 (0.47%) Electronics
16 4 (0.38%) German Language
17 3 (0.28%) French Language
17 3 (0.28%) Spanish Language
Job Titles
1 248 (23.33%) Analyst
2 82 (7.71%) Support Analyst
3 81 (7.62%) Service Manager
4 80 (7.53%) Support Engineer
5 68 (6.40%) Service Analyst
6 66 (6.21%) Network Engineer
7 61 (5.74%) Infrastructure Engineer
8 53 (4.99%) Applications Support
9 51 (4.80%) 2nd Line Support
10 49 (4.61%) IT Manager
11 46 (4.33%) Service Desk Analyst
12 44 (4.14%) Team Leader
13 42 (3.95%) IT Support
14 41 (3.86%) IT Analyst
15 40 (3.76%) Architect
16 39 (3.67%) Project Manager
17 38 (3.57%) 3rd Line Support
18 30 (2.82%) 1st Line Support
19 29 (2.73%) 3rd Line Engineer
20 28 (2.63%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 64 (6.02%) .NET
2 53 (4.99%) Web Services
3 25 (2.35%) ASP.NET
4 24 (2.26%) Middleware
5 22 (2.07%) CSS
6 19 (1.79%) XML
7 17 (1.60%) HTML
8 14 (1.32%) EDI
9 13 (1.22%) Java EE
10 12 (1.13%) .NET Framework
10 12 (1.13%) ASP.NET MVC
11 11 (1.03%) AngularJS
11 11 (1.03%) EJB
11 11 (1.03%) JSF
11 11 (1.03%) SAP XI
11 11 (1.03%) Spring
12 9 (0.85%) JSON
13 8 (0.75%) XSLT
14 7 (0.66%) SOAP
14 7 (0.66%) WCF
Miscellaneous
1 87 (8.18%) Analytical Skills
2 78 (7.34%) Data Centre
3 40 (3.76%) Management Information System
4 29 (2.73%) CMDB
5 27 (2.54%) Greenfield Project
6 24 (2.26%) Driving Licence
7 23 (2.16%) Computer Science
8 22 (2.07%) Clustering
9 20 (1.88%) AS400
9 20 (1.88%) iSeries
10 19 (1.79%) Virtual Team
11 15 (1.41%) Video Conferencing
11 15 (1.41%) Wiki
12 13 (1.22%) iPad
13 12 (1.13%) NHS
14 11 (1.03%) Mainframe
15 10 (0.94%) Life Science
16 9 (0.85%) Contactless
17 8 (0.75%) Cyberthreat
17 8 (0.75%) User Experience
Operating Systems
1 446 (41.96%) Windows
2 246 (23.14%) Windows Server
3 117 (11.01%) Windows 7
4 112 (10.54%) Windows Server 2012
5 78 (7.34%) Windows Server 2008
6 75 (7.06%) Linux
7 74 (6.96%) Windows 10
8 58 (5.46%) Windows Server 2003
9 50 (4.70%) Unix
10 34 (3.20%) Windows 8
11 27 (2.54%) Red Hat Enterprise Linux
12 20 (1.88%) CentOS
13 15 (1.41%) AIX
14 10 (0.94%) Windows XP
15 7 (0.66%) Android
15 7 (0.66%) Apple iOS
15 7 (0.66%) Mac OS
16 6 (0.56%) Solaris
17 3 (0.28%) Mac OS X
18 1 (0.094%) SUSE
Processes & Methodologies
1 201 (18.91%) Service Management
2 165 (15.52%) Agile Software Development
2 165 (15.52%) Service Delivery
3 107 (10.07%) Project Management
4 101 (9.50%) Change Management
5 92 (8.65%) Stakeholder Management
6 88 (8.28%) PRINCE2
7 84 (7.90%) ITIL V3
8 74 (6.96%) Incident Management
9 64 (6.02%) Risk Management
10 61 (5.74%) Mentoring
11 60 (5.64%) ITSM
12 59 (5.55%) DevOps
13 58 (5.46%) Disaster Recovery
14 56 (5.27%) Problem Management
14 56 (5.27%) SDLC
15 51 (4.80%) Configuration Management
15 51 (4.80%) Load Balancing
16 45 (4.23%) Scrum
17 44 (4.14%) ERP
Programming Languages
1 129 (12.14%) SQL
2 63 (5.93%) PowerShell
3 44 (4.14%) C#
4 43 (4.05%) Java
4 43 (4.05%) Python
5 24 (2.26%) RPG
6 23 (2.16%) VBScript
7 22 (2.07%) VB
8 18 (1.69%) JavaScript
9 16 (1.51%) C
10 15 (1.41%) PHP
11 14 (1.32%) Bash Shell
11 14 (1.32%) T-SQL
12 12 (1.13%) C++
13 9 (0.85%) Shell Script
14 8 (0.75%) Perl
15 6 (0.56%) COBOL
16 4 (0.38%) PL/SQL
16 4 (0.38%) RPG/400
16 4 (0.38%) Ruby
Qualifications
1 120 (11.29%) Degree
2 111 (10.44%) ITIL Certification
3 109 (10.25%) Microsoft Certification
4 90 (8.47%) MCSE
5 85 (8.00%) Cisco Certification
6 71 (6.68%) MCP
7 55 (5.17%) MCSA
8 54 (5.08%) CCNP
9 49 (4.61%) Security Cleared
10 42 (3.95%) CCNA
11 36 (3.39%) CISSP
12 28 (2.63%) SC Cleared
13 24 (2.26%) CCIE
14 20 (1.88%) CISM
15 16 (1.51%) A+ Certification
15 16 (1.51%) Computer Science Degree
16 15 (1.41%) CRISC
16 15 (1.41%) SAP Certification
17 14 (1.32%) PMP
17 14 (1.32%) PRINCE2 Certification
Quality Assurance & Compliance
1 147 (13.83%) SLA
2 25 (2.35%) QA
3 22 (2.07%) COBIT
3 22 (2.07%) ISO/IEC 27001
4 8 (0.75%) ISO/IEC 20000
4 8 (0.75%) PCI DSS
4 8 (0.75%) PMO
5 6 (0.56%) COSO
5 6 (0.56%) Data Quality
5 6 (0.56%) GDPR
5 6 (0.56%) Sarbanes-Oxley
6 5 (0.47%) PMBOK
7 4 (0.38%) MiFID
8 3 (0.28%) ISO 22301
8 3 (0.28%) ISO/IEC 15288
9 2 (0.19%) Cyber Essentials
9 2 (0.19%) ISO 9001
10 1 (0.094%) GMP
System Software
1 327 (30.76%) Active Directory
2 105 (9.88%) Hyper-V
3 86 (8.09%) VMware Infrastructure
4 45 (4.23%) XenApp
5 35 (3.29%) vSphere
6 30 (2.82%) ProxySG
7 24 (2.26%) Terminal Services
8 14 (1.32%) Virtual Machines
8 14 (1.32%) XenDesktop
9 11 (1.03%) Docker
10 9 (0.85%) VMware ESXi
11 4 (0.38%) Terminal Server
12 3 (0.28%) Microsoft Virtual Server
12 3 (0.28%) Virtual Servers
13 2 (0.19%) Microsoft App-V
14 1 (0.094%) NFS
14 1 (0.094%) Oracle RAC
14 1 (0.094%) vCloud
Systems Management
1 52 (4.89%) SCCM
2 24 (2.26%) SCOM
3 17 (1.60%) Ansible
3 17 (1.60%) Nagios
4 15 (1.41%) EdgeSight
5 12 (1.13%) WSUS
6 10 (0.94%) Cisco CUCM
7 9 (0.85%) Ganglia
8 8 (0.75%) Puppet
9 7 (0.66%) Control-M
9 7 (0.66%) EMC NetWorker
10 6 (0.56%) Opscode Chef
10 6 (0.56%) Systems Management Server (SMS)
11 5 (0.47%) vCenter Server
12 4 (0.38%) FortiGate
12 4 (0.38%) SCDPM
12 4 (0.38%) SCVMM
13 3 (0.28%) Backup Exec
13 3 (0.28%) Microsoft Data Protection Manager
13 3 (0.28%) Netcool
Vendors
1 347 (32.64%) Microsoft
2 215 (20.23%) Cisco
3 185 (17.40%) VMware
4 107 (10.07%) Citrix
5 70 (6.59%) Oracle
6 53 (4.99%) Juniper
6 53 (4.99%) SAP
7 44 (4.14%) HP
8 43 (4.05%) F5
9 38 (3.57%) IBM
10 33 (3.10%) Blue Coat
11 31 (2.92%) Riverbed
12 30 (2.82%) ServiceNow
12 30 (2.82%) Veeam
13 29 (2.73%) Palo Alto
14 27 (2.54%) CheckPoint
15 19 (1.79%) Red Hat
16 14 (1.32%) Apple
16 14 (1.32%) Lotus
17 13 (1.22%) Teradata