Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North West
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 26 22 21
Rank change year-on-year -4 -1 +1
Permanent jobs citing ITIL 1071 1134 1160
As % of all permanent IT jobs advertised in the North West 8.08% 9.08% 8.88%
As % of the Processes & Methodologies category 8.99% 10.12% 9.94%
Number of salaries quoted 810 904 907
North West median annual salary £39,500 £40,000 £40,000
Median salary % change year-on-year -1.25% - -
10th Percentile £22,500 £22,000 £20,500
90th Percentile £61,375 £62,500 £60,000
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11910 11208 11675
As % of all permanent IT jobs advertised in the North West 89.89% 89.76% 89.42%
Number of salaries quoted 9458 9346 9650
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +1.27%
10th Percentile £26,250 £26,250 £24,750
90th Percentile £65,000 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL in the North West over the 6 months to 24 November 2017.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -15 531 £37,500 -11.76% 38
Cheshire 0 339 £45,000 +36.36% 18
Merseyside -1 130 £42,500 -3.41% 9
Lancashire -4 64 £32,500 -18.75% 6
Cumbria -8 4 £56,000 +103.64% 1
ITIL
England

For the 6 months to 24 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for ITIL.

1 431 (40.24%) Windows
2 328 (30.63%) Active Directory
3 327 (30.53%) Microsoft
4 283 (26.42%) Finance
5 234 (21.85%) Windows Server
6 223 (20.82%) Service Management
7 215 (20.07%) Cisco
8 198 (18.49%) VMware
9 161 (15.03%) Office 365
10 159 (14.85%) Service Delivery
11 149 (13.91%) Agile Software Development
12 140 (13.07%) Degree
13 139 (12.98%) DNS
14 137 (12.79%) Microsoft Certification
14 137 (12.79%) Project Management
15 132 (12.32%) MS Exchange
15 132 (12.32%) Firewall
16 130 (12.14%) SLA
17 127 (11.86%) SQL
17 127 (11.86%) Hyper-V
18 126 (11.76%) ITIL Certification
18 126 (11.76%) WAN
19 123 (11.48%) Stakeholder Management
20 122 (11.39%) Windows Server 2012
21 115 (10.74%) LAN
21 115 (10.74%) Microsoft Office
22 114 (10.64%) ITIL V3
23 113 (10.55%) TCP/IP
24 111 (10.36%) SQL Server
25 108 (10.08%) MCSE

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 132 (12.32%) MS Exchange
2 79 (7.38%) Exchange Server 2010
3 63 (5.88%) SharePoint
4 33 (3.08%) Exchange Server 2013
5 26 (2.43%) IIS
5 26 (2.43%) Skype for Business
6 17 (1.59%) Exchange Server 2007
6 17 (1.59%) SharePoint 2013
7 14 (1.31%) Confluence
8 13 (1.21%) Apache
9 11 (1.03%) IBM Notes
10 10 (0.93%) Tomcat
11 9 (0.84%) CICS
12 7 (0.65%) JBoss
13 4 (0.37%) SharePoint Server
13 4 (0.37%) WebSphere
14 3 (0.28%) BizTalk Server
14 3 (0.28%) CMS
14 3 (0.28%) K2 blackpearl
15 2 (0.19%) WebLogic
Applications
1 115 (10.74%) Microsoft Office
2 43 (4.01%) Microsoft Excel
3 23 (2.15%) Microsoft PowerPoint
4 8 (0.75%) Microsoft Project
5 3 (0.28%) Camtasia
6 2 (0.19%) MS Visio
7 1 (0.093%) Acrobat
Business Applications
1 15 (1.40%) Dynamics CRM
2 11 (1.03%) Dynamics NAV
3 6 (0.56%) SAP MII
3 6 (0.56%) SAP PP
3 6 (0.56%) SAP PP-PI
3 6 (0.56%) Visualfiles
4 5 (0.47%) Dynamics GP
4 5 (0.47%) Remedy ITSM
5 4 (0.37%) Dynamics AX
5 4 (0.37%) SAP EWM
6 3 (0.28%) SAP SD
6 3 (0.28%) Unit4 Business World
7 2 (0.19%) SAP CRM
7 2 (0.19%) SAP PLM
8 1 (0.093%) Oracle EBS
8 1 (0.093%) Oracle EBS R12
8 1 (0.093%) Oracle General Ledger
8 1 (0.093%) Oracle Payables
8 1 (0.093%) Oracle Receivables
8 1 (0.093%) SAP LE
Cloud Services
1 161 (15.03%) Office 365
2 71 (6.63%) Amazon AWS
3 70 (6.54%) Microsoft Azure
4 22 (2.05%) Mimecast
5 13 (1.21%) IaaS
5 13 (1.21%) OpenShift
6 12 (1.12%) PaaS
7 9 (0.84%) SaaS
8 7 (0.65%) G Suite
9 6 (0.56%) Amazon EC2
10 4 (0.37%) Cloud Computing
11 2 (0.19%) GitHub
12 1 (0.093%) Force.com
12 1 (0.093%) Salesforce Sales Cloud
12 1 (0.093%) Salesforce Service Cloud
Communications & Networking
1 139 (12.98%) DNS
2 132 (12.32%) Firewall
3 126 (11.76%) WAN
4 115 (10.74%) LAN
5 113 (10.55%) TCP/IP
6 103 (9.62%) DHCP
7 70 (6.54%) SAN
8 50 (4.67%) VLAN
8 50 (4.67%) VPN
9 37 (3.45%) MPLS
10 35 (3.27%) Network Security
11 28 (2.61%) VoIP
11 28 (2.61%) Wireless
12 27 (2.52%) Ethernet
12 27 (2.52%) Internet
13 26 (2.43%) BGP
14 25 (2.33%) IP Telephony
15 22 (2.05%) OSPF
16 19 (1.77%) Skype
17 18 (1.68%) Junos
Database & Business Intelligence
1 111 (10.36%) SQL Server
2 23 (2.15%) Relational Database
3 20 (1.87%) DB2
4 18 (1.68%) SQL Server 2012
4 18 (1.68%) SQL Server Reporting Services
5 16 (1.49%) SQL Server 2008
6 14 (1.31%) MS Access
7 11 (1.03%) Power BI
8 10 (0.93%) MySQL
8 10 (0.93%) NoSQL
9 9 (0.84%) MongoDB
9 9 (0.84%) Oracle Database
9 9 (0.84%) PostgreSQL
9 9 (0.84%) SQL Server 2014
10 8 (0.75%) Crystal Reports
10 8 (0.75%) RDBMS
11 7 (0.65%) IMS/DB
12 6 (0.56%) Amazon DynamoDB
12 6 (0.56%) Redis
12 6 (0.56%) SQL Server Analysis Services
Development Applications
1 17 (1.59%) JIRA
2 14 (1.31%) SQL Server Management Studio (SSMS)
3 9 (0.84%) Team Foundation Server
4 6 (0.56%) Redmine
5 5 (0.47%) Git (software)
5 5 (0.47%) Jenkins
6 4 (0.37%) Atlassian Bamboo
6 4 (0.37%) Bitbucket
6 4 (0.37%) EasyMock
6 4 (0.37%) JUnit
6 4 (0.37%) Octopus Deploy
6 4 (0.37%) Selenium
7 3 (0.28%) TeamCity
8 2 (0.19%) Visual Studio
9 1 (0.093%) Gerrit
9 1 (0.093%) HP UFT
9 1 (0.093%) MSBuild
9 1 (0.093%) NuGet
9 1 (0.093%) Talend Open Studio
9 1 (0.093%) Vagrant
General
1 283 (26.42%) Finance
2 99 (9.24%) Banking
3 60 (5.60%) Law
4 56 (5.23%) Legal
5 51 (4.76%) Retail
6 43 (4.01%) Investment Banking
7 35 (3.27%) Telecoms
8 33 (3.08%) Manufacturing
9 18 (1.68%) Financial Institution
10 10 (0.93%) Games
10 10 (0.93%) Pharmaceutical
11 9 (0.84%) Billing
11 9 (0.84%) Corporate Banking
12 7 (0.65%) Back Office
13 6 (0.56%) Advertising
13 6 (0.56%) Publishing
14 3 (0.28%) Automotive
14 3 (0.28%) Military
15 2 (0.19%) German Language
15 2 (0.19%) Marketing
Job Titles
1 264 (24.65%) Analyst
2 109 (10.18%) Support Engineer
3 90 (8.40%) Support Analyst
4 70 (6.54%) Service Manager
5 67 (6.26%) Service Analyst
6 54 (5.04%) Applications Support
7 51 (4.76%) Network Engineer
8 50 (4.67%) 2nd Line Support
9 49 (4.58%) IT Support
10 47 (4.39%) Infrastructure Engineer
10 47 (4.39%) IT Manager
11 46 (4.30%) 3rd Line Engineer
12 45 (4.20%) 3rd Line Support
12 45 (4.20%) Service Desk Analyst
12 45 (4.20%) Team Leader
13 43 (4.01%) IT Analyst
14 42 (3.92%) Architect
15 38 (3.55%) 3rd Line Support Engineer
15 38 (3.55%) Project Manager
16 36 (3.36%) Business Analyst
Libraries, Frameworks & Software Standards
1 54 (5.04%) Web Services
2 47 (4.39%) .NET
3 31 (2.89%) Middleware
4 20 (1.87%) ASP.NET
5 19 (1.77%) CSS
6 14 (1.31%) .NET Framework
6 14 (1.31%) HTML
7 10 (0.93%) EDI
7 10 (0.93%) XML
8 9 (0.84%) SAP XI
9 8 (0.75%) ASP.NET MVC
10 7 (0.65%) AngularJS
10 7 (0.65%) SOAP
11 5 (0.47%) JSP
12 4 (0.37%) EJB
12 4 (0.37%) IDoc
12 4 (0.37%) Java EE
12 4 (0.37%) JSF
12 4 (0.37%) Spring
13 3 (0.28%) React Native
Miscellaneous
1 95 (8.87%) Analytical Skills
2 82 (7.66%) Data Centre
3 37 (3.45%) Driving Licence
3 37 (3.45%) Management Information System
4 33 (3.08%) Computer Science
5 24 (2.24%) PMI
6 18 (1.68%) Clustering
7 16 (1.49%) Greenfield Project
7 16 (1.49%) Virtual Team
8 15 (1.40%) CMDB
9 13 (1.21%) Mainframe
9 13 (1.21%) NHS
10 12 (1.12%) Client/Server
11 10 (0.93%) Mobile App
12 9 (0.84%) Contactless
12 9 (0.84%) Life Science
12 9 (0.84%) User Experience
12 9 (0.84%) Video Conferencing
13 8 (0.75%) iPad
14 6 (0.56%) Smart Meter
Operating Systems
1 431 (40.24%) Windows
2 234 (21.85%) Windows Server
3 122 (11.39%) Windows Server 2012
4 92 (8.59%) Windows 7
5 81 (7.56%) Windows Server 2008
6 79 (7.38%) Linux
7 70 (6.54%) Windows 10
8 65 (6.07%) Unix
9 31 (2.89%) Windows Server 2003
10 29 (2.71%) Windows 8
11 14 (1.31%) Red Hat Enterprise Linux
12 13 (1.21%) AIX
13 10 (0.93%) Android
13 10 (0.93%) CentOS
14 9 (0.84%) Windows XP
15 6 (0.56%) Apple iOS
16 5 (0.47%) Mac OS X
17 4 (0.37%) Mac OS
17 4 (0.37%) Solaris
18 3 (0.28%) HPUX
Processes & Methodologies
1 223 (20.82%) Service Management
2 159 (14.85%) Service Delivery
3 149 (13.91%) Agile Software Development
4 137 (12.79%) Project Management
5 123 (11.48%) Stakeholder Management
6 114 (10.64%) ITIL V3
7 107 (9.99%) Change Management
8 93 (8.68%) PRINCE2
9 79 (7.38%) Risk Management
10 77 (7.19%) Incident Management
10 77 (7.19%) Problem Management
11 73 (6.82%) Disaster Recovery
12 58 (5.42%) ITSM
12 58 (5.42%) Mentoring
13 55 (5.14%) Configuration Management
14 50 (4.67%) Information Security
15 45 (4.20%) DevOps
15 45 (4.20%) Process Improvement
16 44 (4.11%) Continuous Improvement
16 44 (4.11%) SDLC
Programming Languages
1 127 (11.86%) SQL
2 56 (5.23%) PowerShell
3 40 (3.73%) Java
4 38 (3.55%) Python
5 29 (2.71%) C#
6 21 (1.96%) JavaScript
7 19 (1.77%) C
7 19 (1.77%) PHP
8 13 (1.21%) Bash Shell
8 13 (1.21%) T-SQL
9 11 (1.03%) COBOL
10 9 (0.84%) Perl
10 9 (0.84%) Ruby
10 9 (0.84%) VBScript
11 8 (0.75%) Shell Script
12 7 (0.65%) VB
13 4 (0.37%) C++
14 3 (0.28%) PL/SQL
14 3 (0.28%) VB.NET
14 3 (0.28%) VBA
Qualifications
1 140 (13.07%) Degree
2 137 (12.79%) Microsoft Certification
3 126 (11.76%) ITIL Certification
4 108 (10.08%) MCSE
5 83 (7.75%) MCP
6 77 (7.19%) Cisco Certification
7 67 (6.26%) MCSA
8 49 (4.58%) CCNP
9 43 (4.01%) CCNA
10 39 (3.64%) Security Cleared
11 31 (2.89%) CISSP
12 28 (2.61%) PMI Certification
13 24 (2.24%) Computer Science Degree
14 23 (2.15%) A+ Certification
15 21 (1.96%) SC Cleared
16 20 (1.87%) CISM
17 19 (1.77%) CISA
18 18 (1.68%) CRISC
18 18 (1.68%) PMP
19 17 (1.59%) CCIE
Quality Assurance & Compliance
1 130 (12.14%) SLA
2 35 (3.27%) QA
3 32 (2.99%) ISO/IEC 27001
4 30 (2.80%) COBIT
5 13 (1.21%) PCI DSS
6 11 (1.03%) Data Quality
6 11 (1.03%) GDPR
7 9 (0.84%) PMO
8 8 (0.75%) ISO/IEC 20000
9 7 (0.65%) COSO
9 7 (0.65%) PMBOK
9 7 (0.65%) Sarbanes-Oxley
10 3 (0.28%) ISO 22301
10 3 (0.28%) ISO/IEC 15288
11 2 (0.19%) Cyber Essentials
11 2 (0.19%) ISO 9001
12 1 (0.093%) GMP
12 1 (0.093%) ISO 31000
System Software
1 328 (30.63%) Active Directory
2 127 (11.86%) Hyper-V
3 87 (8.12%) VMware Infrastructure
4 44 (4.11%) XenApp
5 29 (2.71%) vSphere
6 22 (2.05%) ProxySG
7 21 (1.96%) Terminal Services
8 17 (1.59%) Virtual Machines
9 11 (1.03%) Docker
10 10 (0.93%) XenDesktop
11 5 (0.47%) Virtual Servers
11 5 (0.47%) VMware ESXi
12 3 (0.28%) Snort
12 3 (0.28%) VMware NSX
13 2 (0.19%) Microsoft App-V
13 2 (0.19%) Microsoft Virtual Server
14 1 (0.093%) NFS
14 1 (0.093%) OpenSIPS
14 1 (0.093%) vCloud
Systems Management
1 62 (5.79%) SCCM
2 29 (2.71%) SCOM
3 25 (2.33%) Nagios
4 21 (1.96%) EdgeSight
5 16 (1.49%) Ganglia
6 14 (1.31%) Ansible
7 8 (0.75%) Opscode Chef
7 8 (0.75%) Puppet
8 7 (0.65%) Cisco CUCM
8 7 (0.65%) Systems Management Server (SMS)
9 6 (0.56%) FortiGate
9 6 (0.56%) Tivoli Storage Manager
9 6 (0.56%) WSUS
10 5 (0.47%) Failover Clustering
10 5 (0.47%) Microsoft Clustering
11 4 (0.37%) Control-M
11 4 (0.37%) EMC NetWorker
11 4 (0.37%) Microsoft Intune
12 3 (0.28%) Backup Exec
12 3 (0.28%) Netcool
Vendors
1 327 (30.53%) Microsoft
2 215 (20.07%) Cisco
3 198 (18.49%) VMware
4 97 (9.06%) Citrix
5 75 (7.00%) Oracle
6 38 (3.55%) Juniper
7 37 (3.45%) F5
7 37 (3.45%) SAP
8 32 (2.99%) Veeam
9 31 (2.89%) ServiceNow
10 30 (2.80%) HP
11 25 (2.33%) Blue Coat
12 22 (2.05%) Palo Alto
13 20 (1.87%) Riverbed
14 18 (1.68%) CheckPoint
15 17 (1.59%) IBM
15 17 (1.59%) Tableau
15 17 (1.59%) Teradata
16 14 (1.31%) Capita
17 13 (1.21%) Google