Period
to 23 September 2020

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 September 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > North West
6 months to
23 Sep 2020
Same period 2019 Same period 2018
Rank 37 29 29
Rank change year-on-year -8 0 -2
Permanent jobs citing ITIL 254 756 935
As % of all permanent jobs advertised in the North West 6.33% 7.28% 7.93%
As % of the Processes & Methodologies category 6.84% 7.74% 8.67%
Number of salaries quoted 214 649 698
Median annual salary £45,000 £42,500 £39,000
Median salary % change year-on-year +5.88% +8.97% -2.50%
10th Percentile £29,000 £22,750 £20,000
90th Percentile £66,750 £65,000 £60,578
England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 3,711 9,772 10,783
As % of all permanent IT jobs advertised in the North West 92.47% 94.06% 91.43%
Number of salaries quoted 3,119 7,410 8,666
Median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +5.88%
10th Percentile £32,500 £26,750 £26,250
90th Percentile £70,000 £69,750 £67,500
England median annual salary £57,500 £52,500 £50,150
% change year-on-year +9.52% +4.69% +0.30%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

3-month moving average salary quoted in jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

Salary distribution for jobs citing ITIL in the North West over the 6 months to 23 September 2020.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 23 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Merseyside +12 81 £50,000 +17.65% 10
Manchester -45 81 £44,500 +1.14% 23
Cheshire -3 51 £41,000 -1.20% 6
Cumbria +17 25 £50,000 +163.16% 1
Lancashire +16 14 £39,000 -13.33% 6
ITIL
England

For the 6 months to 23 September 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL.

1 93 (36.61%) Microsoft
2 92 (36.22%) Windows
3 63 (24.80%) Finance
4 60 (23.62%) VMware
5 56 (22.05%) Degree
6 55 (21.65%) ITIL V3
7 54 (21.26%) Windows Server
8 52 (20.47%) Active Directory
9 48 (18.90%) Change Management
10 43 (16.93%) Microsoft Office
10 43 (16.93%) SQL
11 42 (16.54%) Agile Software Development
11 42 (16.54%) Azure
12 39 (15.35%) SQL Server
12 39 (15.35%) SharePoint
13 38 (14.96%) Project Management
13 38 (14.96%) VMware Infrastructure
14 35 (13.78%) Office 365
15 34 (13.39%) PowerShell
16 33 (12.99%) Cybersecurity
17 30 (11.81%) IIS
17 30 (11.81%) Problem-Solving
18 29 (11.42%) Cloud Computing
18 29 (11.42%) Computer Science
18 29 (11.42%) Release Management
19 28 (11.02%) Service Management
20 27 (10.63%) Citrix
20 27 (10.63%) PRINCE2
20 27 (10.63%) Security Cleared
20 27 (10.63%) Windows Server 2012

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (15.35%) SharePoint
2 30 (11.81%) IIS
3 15 (5.91%) MS Exchange
4 10 (3.94%) Apache
4 10 (3.94%) Tomcat
5 7 (2.76%) Confluence
6 5 (1.97%) SharePoint 2013
7 2 (0.79%) OpenStack
8 1 (0.39%) Exchange Server 2013
Applications
1 43 (16.93%) Microsoft Office
2 12 (4.72%) Microsoft Excel
3 8 (3.15%) Microsoft PowerPoint
4 3 (1.18%) Microsoft Project
5 2 (0.79%) MS Visio
6 1 (0.39%) Adobe Illustrator
6 1 (0.39%) Photoshop
Business Applications
1 5 (1.97%) Maximo
1 5 (1.97%) SAP ERP
1 5 (1.97%) TRIRIGA
2 1 (0.39%) Cognos TM1
Cloud Services
1 42 (16.54%) Azure
2 35 (13.78%) Office 365
3 29 (11.42%) Cloud Computing
4 10 (3.94%) Dynamics 365
5 8 (3.15%) AWS
5 8 (3.15%) Power Platform
6 6 (2.36%) Azure Active Directory
7 5 (1.97%) OneDrive
8 4 (1.57%) IaaS
8 4 (1.57%) PowerApps
9 3 (1.18%) SaaS
10 2 (0.79%) AWS CloudFormation
10 2 (0.79%) PaaS
11 1 (0.39%) BlazeMeter
11 1 (0.39%) BrowserStack
11 1 (0.39%) G Suite
11 1 (0.39%) Logic Apps
11 1 (0.39%) OpenShift
Communications & Networking
1 22 (8.66%) Firewall
1 22 (8.66%) WAN
2 21 (8.27%) DNS
2 21 (8.27%) LAN
2 21 (8.27%) TCP/IP
3 20 (7.87%) DHCP
3 20 (7.87%) Internet
4 17 (6.69%) SAN
5 11 (4.33%) Fibre Channel
5 11 (4.33%) iSCSI
6 10 (3.94%) SSL
7 7 (2.76%) Skype
7 7 (2.76%) VLAN
7 7 (2.76%) VPN
8 6 (2.36%) MPLS
9 5 (1.97%) VoIP
9 5 (1.97%) Wireless
10 4 (1.57%) BGP
10 4 (1.57%) OSPF
10 4 (1.57%) Wireshark
Database & Business Intelligence
1 39 (15.35%) SQL Server
2 25 (9.84%) SQL Server 2012
3 8 (3.15%) Power BI
4 5 (1.97%) Big Data
4 5 (1.97%) InterSystems Cache
5 4 (1.57%) MongoDB
5 4 (1.57%) Oracle Database
5 4 (1.57%) Oracle Database 11g
6 3 (1.18%) SQL Server Reporting Services
7 2 (0.79%) SQL Server Integration Services
8 1 (0.39%) Amazon RDS
8 1 (0.39%) MySQL
8 1 (0.39%) Relational Database
Development Applications
1 7 (2.76%) JIRA
2 4 (1.57%) Jenkins
2 4 (1.57%) Oracle APEX
3 2 (0.79%) Bitbucket
3 2 (0.79%) Git (software)
3 2 (0.79%) Team Foundation Server
3 2 (0.79%) Visual Studio
4 1 (0.39%) JMeter
4 1 (0.39%) SoapUI
4 1 (0.39%) VSS/SourceSafe
General
1 63 (24.80%) Finance
2 22 (8.66%) Legal
3 19 (7.48%) Law
4 7 (2.76%) Back Office
4 7 (2.76%) Banking
4 7 (2.76%) Local Government
5 6 (2.36%) Manufacturing
5 6 (2.36%) Public Sector
6 5 (1.97%) Housing Association
6 5 (1.97%) Marketing
6 5 (1.97%) Retail
6 5 (1.97%) Telecoms
7 3 (1.18%) Aerospace
8 2 (0.79%) Investment Banking
8 2 (0.79%) Publishing
9 1 (0.39%) Billing
Job Titles
1 69 (27.17%) Analyst
2 33 (12.99%) Applications Support
3 28 (11.02%) Support Analyst
4 23 (9.06%) Infrastructure Engineer
5 21 (8.27%) Applications Support Analyst
5 21 (8.27%) IT Manager
6 15 (5.91%) Applications Manager
7 10 (3.94%) Infrastructure Analyst
8 9 (3.54%) Cloud Specialist
8 9 (3.54%) IT Analyst
8 9 (3.54%) Network Engineer
8 9 (3.54%) Security Specialist
8 9 (3.54%) Service Analyst
8 9 (3.54%) Service Desk Analyst
8 9 (3.54%) Service Manager
9 8 (3.15%) Developer
9 8 (3.15%) IT Engineer
9 8 (3.15%) Systems Support
10 7 (2.76%) Delivery Manager
10 7 (2.76%) Software Engineer
Libraries, Frameworks & Software Standards
1 13 (5.12%) .NET
2 9 (3.54%) HTML
3 7 (2.76%) CSS
4 6 (2.36%) .NET Framework
4 6 (2.36%) Web Services
5 5 (1.97%) JSON
5 5 (1.97%) XML
6 2 (0.79%) AngularJS
6 2 (0.79%) LDAP
7 1 (0.39%) Ajax
7 1 (0.39%) CodeIgniter
7 1 (0.39%) Itk
7 1 (0.39%) LAMP
7 1 (0.39%) Meteor
7 1 (0.39%) React
7 1 (0.39%) Semantic UI
7 1 (0.39%) Software Packaging
7 1 (0.39%) Symfony
7 1 (0.39%) Twitter Bootstrap
7 1 (0.39%) Vue.js
Miscellaneous
1 21 (8.27%) Data Centre
2 20 (7.87%) Analytical Skills
2 20 (7.87%) Management Information System
3 17 (6.69%) PKI
4 16 (6.30%) Self-Motivation
5 5 (1.97%) Public Cloud
6 4 (1.57%) e-Learning
6 4 (1.57%) Fat Client
6 4 (1.57%) Thin Client
6 4 (1.57%) User Experience
7 3 (1.18%) Embedded Systems
8 2 (0.79%) Cyberattack
8 2 (0.79%) Cyberthreat
8 2 (0.79%) Driving Licence
8 2 (0.79%) Enterprise Software
8 2 (0.79%) Hybrid Cloud
8 2 (0.79%) Mobile App
8 2 (0.79%) Private Cloud
8 2 (0.79%) Security Operations Centre
8 2 (0.79%) Virtual Team
Operating Systems
1 92 (36.22%) Windows
2 54 (21.26%) Windows Server
3 27 (10.63%) Windows Server 2012
4 26 (10.24%) Linux
5 22 (8.66%) Windows 10
6 20 (7.87%) Windows Server 2016
7 13 (5.12%) Windows Server 2008
8 11 (4.33%) Unix
9 9 (3.54%) Windows 7
10 5 (1.97%) HPUX
10 5 (1.97%) Red Hat Enterprise Linux
11 4 (1.57%) CentOS
11 4 (1.57%) Solaris
12 2 (0.79%) Windows Phone
13 1 (0.39%) Android
13 1 (0.39%) Mac OS
13 1 (0.39%) Windows 8
13 1 (0.39%) Windows Server 2019
Processes & Methodologies
1 55 (21.65%) ITIL V3
2 48 (18.90%) Change Management
3 42 (16.54%) Agile Software Development
4 38 (14.96%) Project Management
5 33 (12.99%) Cybersecurity
6 30 (11.81%) Problem-Solving
7 29 (11.42%) Computer Science
7 29 (11.42%) Release Management
8 28 (11.02%) Service Management
9 27 (10.63%) Infrastructure Engineering
9 27 (10.63%) PRINCE2
10 24 (9.45%) DevOps
11 22 (8.66%) ITSM
11 22 (8.66%) Service Delivery
12 21 (8.27%) Investment Management
12 21 (8.27%) Service Design
12 21 (8.27%) Stakeholder Management
13 19 (7.48%) Project Delivery
14 17 (6.69%) Business Continuity
15 15 (5.91%) Configuration Management
Programming Languages
1 43 (16.93%) SQL
2 34 (13.39%) PowerShell
3 19 (7.48%) T-SQL
4 15 (5.91%) Python
5 11 (4.33%) C#
6 10 (3.94%) Bash Shell
6 10 (3.94%) Java
7 6 (2.36%) JavaScript
7 6 (2.36%) Ruby
8 4 (1.57%) C
8 4 (1.57%) Perl
8 4 (1.57%) PHP
8 4 (1.57%) PL/SQL
9 2 (0.79%) Go
10 1 (0.39%) C++
Qualifications
1 56 (22.05%) Degree
2 27 (10.63%) Security Cleared
3 26 (10.24%) MCP
4 21 (8.27%) Microsoft Certification
4 21 (8.27%) SC Cleared
5 15 (5.91%) ITIL Certification
6 13 (5.12%) MCSE
7 12 (4.72%) Cisco Certification
7 12 (4.72%) MCSA
8 11 (4.33%) CCNA
9 10 (3.94%) CISSP
10 9 (3.54%) Server+ Certification
11 8 (3.15%) DBS Check
11 8 (3.15%) DV Cleared
12 7 (2.76%) Computer Science Degree
13 6 (2.36%) CISA
14 5 (1.97%) CCNP
14 5 (1.97%) CISM
14 5 (1.97%) HNC
15 4 (1.57%) PRINCE2 Certification
Quality Assurance & Compliance
1 26 (10.24%) GDPR
2 25 (9.84%) SLA
3 8 (3.15%) COBIT
4 6 (2.36%) ISO/IEC 27001
4 6 (2.36%) NIST
5 5 (1.97%) PCI DSS
6 4 (1.57%) QA
7 3 (1.18%) PMO
8 2 (0.79%) ISO 9001
9 1 (0.39%) Cyber Essentials
9 1 (0.39%) HMG Security Policy Framework
9 1 (0.39%) ISO 31000
9 1 (0.39%) ISO 9000
9 1 (0.39%) ISO/IEC 20000
System Software
1 52 (20.47%) Active Directory
2 38 (14.96%) VMware Infrastructure
3 22 (8.66%) Hyper-V
4 13 (5.12%) XenApp
5 5 (1.97%) Docker
5 5 (1.97%) VMware ESXi
6 4 (1.57%) Virtual Machines
7 2 (0.79%) XenDesktop
8 1 (0.39%) Microsoft App-V
8 1 (0.39%) VMware Server
8 1 (0.39%) vSphere
Systems Management
1 12 (4.72%) SCOM
2 9 (3.54%) SCCM
3 8 (3.15%) Ansible
3 8 (3.15%) Nagios
4 6 (2.36%) BMC PATROL
4 6 (2.36%) Kubernetes
4 6 (2.36%) OpenView
4 6 (2.36%) Tivoli
4 6 (2.36%) Tivoli Monitoring
4 6 (2.36%) vRealize
5 5 (1.97%) Puppet
6 4 (1.57%) Microsoft Intune
6 4 (1.57%) Opscode Chef
7 3 (1.18%) Terraform
8 2 (0.79%) EdgeSight
8 2 (0.79%) HP Fortify
8 2 (0.79%) SCVMM
9 1 (0.39%) SCOrch
Vendors
1 93 (36.61%) Microsoft
2 60 (23.62%) VMware
3 27 (10.63%) Citrix
4 23 (9.06%) Cisco
5 18 (7.09%) ServiceNow
6 15 (5.91%) IBM
7 12 (4.72%) SAP
8 9 (3.54%) HP
8 9 (3.54%) Oracle
9 7 (2.76%) EMC
10 6 (2.36%) BMC
10 6 (2.36%) CA
10 6 (2.36%) SolarWinds
11 5 (1.97%) InterSystems
11 5 (1.97%) Red Hat
11 5 (1.97%) Siemens
11 5 (1.97%) Veeam
12 4 (1.57%) Dell
13 3 (1.18%) Capita
13 3 (1.18%) Juniper