Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North West
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 30 22 20
Rank change year-on-year -8 -2 +1
Permanent jobs citing ITIL 993 1,076 1,131
As % of all permanent IT jobs advertised in the North West 7.76% 8.80% 9.41%
As % of the Processes & Methodologies category 8.54% 9.72% 10.60%
Number of salaries quoted 758 864 885
North West median annual salary £39,000 £40,000 £38,511
Median salary % change year-on-year -2.50% +3.87% -3.72%
10th Percentile £22,500 £21,613 £20,500
90th Percentile £63,750 £62,850 £60,000
England median annual salary £45,000 £44,000 £44,000
% change year-on-year +2.27% - +2.33%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,634 11,066 10,669
As % of all permanent IT jobs advertised in the North West 90.95% 90.48% 88.77%
Number of salaries quoted 9,301 9,222 8,865
North West median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £27,261 £26,000 £24,750
90th Percentile £66,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL in the North West over the 6 months to 19 February 2018.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 493 £37,500 -6.25% 64
Cheshire -7 289 £45,000 +18.42% 46
Merseyside 0 123 £32,750 -27.22% 5
Lancashire +4 70 £35,000 -12.50% 11
Cumbria -6 8 £45,000 +76.47% 1
ITIL
England

For the 6 months to 19 February 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL.

1 409 (41.19%) Windows
2 311 (31.32%) Active Directory
3 304 (30.61%) Microsoft
4 260 (26.18%) Service Management
5 228 (22.96%) Finance
6 212 (21.35%) Windows Server
7 186 (18.73%) VMware
8 165 (16.62%) Cisco
9 164 (16.52%) Office 365
10 160 (16.11%) Service Delivery
11 159 (16.01%) SQL
12 149 (15.01%) Agile Software Development
13 140 (14.10%) Project Management
14 137 (13.80%) Microsoft Certification
15 136 (13.70%) Microsoft Office
16 134 (13.49%) ITIL V3
17 131 (13.19%) SLA
18 125 (12.59%) Hyper-V
19 121 (12.19%) ITIL Certification
20 116 (11.68%) Degree
21 114 (11.48%) SQL Server
22 110 (11.08%) WAN
23 109 (10.98%) DNS
24 106 (10.67%) Windows Server 2012
25 105 (10.57%) Linux
26 103 (10.37%) LAN
27 101 (10.17%) MS Exchange
28 97 (9.77%) Firewall
28 97 (9.77%) Stakeholder Management
29 96 (9.67%) MCSE

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 101 (10.17%) MS Exchange
2 68 (6.85%) Exchange Server 2010
3 61 (6.14%) SharePoint
4 40 (4.03%) IIS
5 39 (3.93%) Exchange Server 2013
6 37 (3.73%) Skype for Business
7 18 (1.81%) SharePoint 2013
8 17 (1.71%) Exchange Server 2007
9 13 (1.31%) Tomcat
10 12 (1.21%) JBoss
10 12 (1.21%) WebSphere
11 10 (1.01%) CICS
11 10 (1.01%) IBM Notes
12 8 (0.81%) Apache
13 7 (0.70%) SharePoint Server
14 6 (0.60%) Confluence
15 5 (0.50%) WebLogic
16 4 (0.40%) WebSphere Application Server
17 3 (0.30%) BizTalk Server
17 3 (0.30%) SharePoint 2010
Applications
1 136 (13.70%) Microsoft Office
2 41 (4.13%) Microsoft Excel
3 27 (2.72%) Microsoft PowerPoint
4 11 (1.11%) Microsoft Project
5 3 (0.30%) Camtasia
5 3 (0.30%) MS Visio
6 1 (0.10%) Final Cut Pro
Business Applications
1 15 (1.51%) Dynamics CRM
2 13 (1.31%) Elite 3E
3 7 (0.70%) Carpe Diem
4 6 (0.60%) Visualfiles
4 6 (0.60%) Workfront
5 4 (0.40%) Dynamics NAV
5 4 (0.40%) Unit4 Business World
6 3 (0.30%) Dynamics AX
6 3 (0.30%) Dynamics GP
6 3 (0.30%) Oracle EBS
7 2 (0.20%) Cognos TM1
8 1 (0.10%) Cognos Business Intelligence
8 1 (0.10%) Movex
8 1 (0.10%) Oracle Assets
8 1 (0.10%) Oracle Cash Management
8 1 (0.10%) Oracle Payables
8 1 (0.10%) Oracle Receivables
8 1 (0.10%) Remedy ITSM
8 1 (0.10%) SAP EWM
8 1 (0.10%) SAP SD
Cloud Services
1 164 (16.52%) Office 365
2 74 (7.45%) Amazon AWS
3 68 (6.85%) Microsoft Azure
4 16 (1.61%) OpenShift
5 15 (1.51%) IaaS
6 10 (1.01%) PaaS
7 9 (0.91%) SaaS
8 8 (0.81%) Amazon EC2
8 8 (0.81%) Mimecast
9 5 (0.50%) Dynamics 365
10 1 (0.10%) G Suite
10 1 (0.10%) GitHub
Communications & Networking
1 110 (11.08%) WAN
2 109 (10.98%) DNS
3 103 (10.37%) LAN
4 97 (9.77%) Firewall
5 91 (9.16%) TCP/IP
6 70 (7.05%) DHCP
7 58 (5.84%) SAN
8 45 (4.53%) VPN
9 40 (4.03%) VLAN
10 28 (2.82%) MPLS
11 26 (2.62%) VoIP
12 23 (2.32%) Internet
13 22 (2.22%) Skype
14 18 (1.81%) Network Security
15 17 (1.71%) Unified Communications
16 15 (1.51%) BGP
17 14 (1.41%) Cisco ASA
17 14 (1.41%) Wireless
18 12 (1.21%) Ethernet
18 12 (1.21%) Remote Desktop
Database & Business Intelligence
1 114 (11.48%) SQL Server
2 35 (3.52%) Relational Database
3 21 (2.11%) DB2
4 20 (2.01%) RDBMS
5 19 (1.91%) SQL Server Reporting Services
6 15 (1.51%) SQL Server 2005
6 15 (1.51%) SQL Server 2008
7 13 (1.31%) Oracle Database
8 12 (1.21%) MySQL
9 11 (1.11%) Data Warehouse
9 11 (1.11%) MongoDB
10 10 (1.01%) SQL Server 2012
10 10 (1.01%) SQL Server Integration Services
11 9 (0.91%) MS Access
12 8 (0.81%) Amazon DynamoDB
12 8 (0.81%) DTS
12 8 (0.81%) NoSQL
12 8 (0.81%) Oracle Database 10g
12 8 (0.81%) PostgreSQL
12 8 (0.81%) Redis
Development Applications
1 18 (1.81%) Redmine
2 16 (1.61%) JIRA
3 11 (1.11%) Team Foundation Server
4 9 (0.91%) SQL Server Management Studio (SSMS)
5 6 (0.60%) Visual Studio
6 5 (0.50%) Jenkins
6 5 (0.50%) Octopus Deploy
7 3 (0.30%) TeamCity
8 2 (0.20%) Selenium
8 2 (0.20%) SoapUI
9 1 (0.10%) Gerrit
9 1 (0.10%) Git (software)
9 1 (0.10%) MSBuild
9 1 (0.10%) NuGet
9 1 (0.10%) Oracle APEX
9 1 (0.10%) Vagrant
General
1 228 (22.96%) Finance
2 92 (9.26%) Banking
3 62 (6.24%) Law
4 50 (5.04%) Retail
5 47 (4.73%) Investment Banking
6 41 (4.13%) Legal
7 39 (3.93%) Telecoms
8 19 (1.91%) Manufacturing
9 10 (1.01%) Games
10 9 (0.91%) Advertising
11 6 (0.60%) Back Office
11 6 (0.60%) German Language
12 5 (0.50%) Automotive
12 5 (0.50%) Pharmaceutical
13 4 (0.40%) Billing
14 3 (0.30%) Corporate Banking
14 3 (0.30%) Local Government
14 3 (0.30%) Retail Banking
15 2 (0.20%) Dutch Language
15 2 (0.20%) Publishing
Job Titles
1 244 (24.57%) Analyst
2 111 (11.18%) Support Engineer
3 97 (9.77%) Support Analyst
4 72 (7.25%) Service Analyst
5 71 (7.15%) Applications Support
6 60 (6.04%) 2nd Line Support
7 59 (5.94%) Service Manager
8 57 (5.74%) IT Support
9 50 (5.04%) IT Analyst
10 49 (4.93%) Service Desk Analyst
11 47 (4.73%) 3rd Line Engineer
12 44 (4.43%) IT Manager
13 38 (3.83%) 3rd Line Support
14 37 (3.73%) 2nd Line Engineer
14 37 (3.73%) Administrator
15 35 (3.52%) Architect
16 34 (3.42%) 3rd Line Support Engineer
16 34 (3.42%) Infrastructure Engineer
17 33 (3.32%) Applications Support Analyst
17 33 (3.32%) Support Manager
Libraries, Frameworks & Software Standards
1 45 (4.53%) .NET
2 40 (4.03%) Web Services
3 27 (2.72%) .NET Framework
4 21 (2.11%) Middleware
5 13 (1.31%) HTML
6 10 (1.01%) CSS
7 7 (0.70%) Elastic Stack
8 6 (0.60%) ASP.NET
9 5 (0.50%) XML
10 4 (0.40%) JSP
11 3 (0.30%) Apache Flex
11 3 (0.30%) ASP.NET MVC
11 3 (0.30%) EDI
11 3 (0.30%) J2EE
11 3 (0.30%) jQuery
11 3 (0.30%) JSON
11 3 (0.30%) LDAP
11 3 (0.30%) WF
11 3 (0.30%) XSLT
12 2 (0.20%) IBM Integration Bus
Miscellaneous
1 69 (6.95%) Analytical Skills
2 62 (6.24%) Data Centre
3 50 (5.04%) PMI
4 46 (4.63%) Driving Licence
5 44 (4.43%) Management Information System
6 29 (2.92%) Computer Science
7 14 (1.41%) Client/Server
7 14 (1.41%) Enterprise Software
8 12 (1.21%) Greenfield Project
8 12 (1.21%) Mainframe
8 12 (1.21%) NHS
9 11 (1.11%) Clustering
9 11 (1.11%) User Experience
10 8 (0.81%) Private Cloud
10 8 (0.81%) Video Conferencing
11 7 (0.70%) Mobile App
11 7 (0.70%) Smart Meter
11 7 (0.70%) Virtual Team
12 5 (0.50%) IBM Mainframe
13 4 (0.40%) Fat Client
Operating Systems
1 409 (41.19%) Windows
2 212 (21.35%) Windows Server
3 106 (10.67%) Windows Server 2012
4 105 (10.57%) Linux
5 81 (8.16%) Unix
5 81 (8.16%) Windows Server 2008
6 68 (6.85%) Windows 7
7 55 (5.54%) Windows 10
8 18 (1.81%) Windows Server 2003
9 13 (1.31%) Android
10 11 (1.11%) AIX
10 11 (1.11%) Mac OS X
11 10 (1.01%) Apple iOS
11 10 (1.01%) Red Hat Enterprise Linux
12 8 (0.81%) Windows 8
13 6 (0.60%) Windows XP
14 4 (0.40%) HPUX
14 4 (0.40%) Solaris
15 3 (0.30%) CentOS
15 3 (0.30%) Data ONTAP
Processes & Methodologies
1 260 (26.18%) Service Management
2 160 (16.11%) Service Delivery
3 149 (15.01%) Agile Software Development
4 140 (14.10%) Project Management
5 134 (13.49%) ITIL V3
6 97 (9.77%) Stakeholder Management
7 91 (9.16%) Change Management
8 87 (8.76%) Risk Management
9 81 (8.16%) Problem Management
10 78 (7.85%) Incident Management
10 78 (7.85%) PRINCE2
11 70 (7.05%) SDLC
12 69 (6.95%) Disaster Recovery
13 62 (6.24%) DevOps
14 61 (6.14%) Continuous Improvement
15 59 (5.94%) Configuration Management
16 53 (5.34%) ITSM
17 49 (4.93%) Information Security
18 47 (4.73%) Service Design
19 46 (4.63%) Logistics
Programming Languages
1 159 (16.01%) SQL
2 57 (5.74%) Java
3 42 (4.23%) PowerShell
4 27 (2.72%) JavaScript
4 27 (2.72%) Python
5 24 (2.42%) T-SQL
6 22 (2.22%) C#
7 19 (1.91%) PHP
8 16 (1.61%) C
9 14 (1.41%) Ruby
9 14 (1.41%) Shell Script
10 12 (1.21%) Bash Shell
10 12 (1.21%) Perl
10 12 (1.21%) PL/SQL
10 12 (1.21%) VBA
11 10 (1.01%) COBOL
12 5 (0.50%) VBScript
13 2 (0.20%) Apple Swift
13 2 (0.20%) Objective-C
14 1 (0.10%) sed
Qualifications
1 137 (13.80%) Microsoft Certification
2 121 (12.19%) ITIL Certification
3 116 (11.68%) Degree
4 96 (9.67%) MCSE
5 83 (8.36%) MCSA
6 77 (7.75%) MCP
7 56 (5.64%) Cisco Certification
8 52 (5.24%) PMI Certification
9 47 (4.73%) Security Cleared
10 42 (4.23%) CCNA
11 28 (2.82%) CCNP
12 22 (2.22%) SC Cleared
13 21 (2.11%) Computer Science Degree
14 19 (1.91%) CISSP
15 14 (1.41%) A+ Certification
15 14 (1.41%) PMP
16 13 (1.31%) CISA
16 13 (1.31%) CISM
17 11 (1.11%) CRISC
18 9 (0.91%) MCPD
Quality Assurance & Compliance
1 131 (13.19%) SLA
2 47 (4.73%) QA
3 36 (3.63%) ISO/IEC 27001
4 25 (2.52%) COBIT
5 24 (2.42%) PCI DSS
6 20 (2.01%) Data Quality
7 17 (1.71%) PMO
8 14 (1.41%) ISO/IEC 20000
9 11 (1.11%) ISO 9001
10 8 (0.81%) GDPR
11 6 (0.60%) PMBOK
12 4 (0.40%) Sarbanes-Oxley
13 3 (0.30%) COSO
13 3 (0.30%) ISO/IEC 15288
14 2 (0.20%) ISO 31000
15 1 (0.10%) GMP
15 1 (0.10%) GPG13
15 1 (0.10%) ISO 22301
15 1 (0.10%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 311 (31.32%) Active Directory
2 125 (12.59%) Hyper-V
3 92 (9.26%) VMware Infrastructure
4 29 (2.92%) XenApp
5 19 (1.91%) vSphere
6 18 (1.81%) Terminal Services
7 15 (1.51%) Docker
8 14 (1.41%) Virtual Machines
9 6 (0.60%) ProxySG
9 6 (0.60%) XenDesktop
10 5 (0.50%) VMware ESXi
11 4 (0.40%) Snort
11 4 (0.40%) VMware NSX
12 3 (0.30%) Virtual Servers
13 2 (0.20%) Microsoft App-V
14 1 (0.10%) Citrix Presentation Server
14 1 (0.10%) OpenSIPS
14 1 (0.10%) Time Sharing Option
14 1 (0.10%) XenServer
Systems Management
1 77 (7.75%) SCCM
2 27 (2.72%) SCOM
3 16 (1.61%) Nagios
4 15 (1.51%) Puppet
5 13 (1.31%) Ganglia
6 12 (1.21%) FortiGate
6 12 (1.21%) Opscode Chef
7 11 (1.11%) Ansible
7 11 (1.11%) EdgeSight
8 8 (0.81%) Kubernetes
8 8 (0.81%) Tivoli Storage Manager
9 6 (0.60%) BladeLogic
9 6 (0.60%) Netcool
10 5 (0.50%) CA Wily
10 5 (0.50%) Failover Clustering
10 5 (0.50%) Microsoft Clustering
11 4 (0.40%) Microsoft Intune
11 4 (0.40%) Systems Management Server (SMS)
11 4 (0.40%) Trend Micro Deep Security
12 3 (0.30%) Control-M
Vendors
1 304 (30.61%) Microsoft
2 186 (18.73%) VMware
3 165 (16.62%) Cisco
4 94 (9.47%) Citrix
5 91 (9.16%) Oracle
6 34 (3.42%) HP
7 28 (2.82%) ServiceNow
8 25 (2.52%) IBM
9 24 (2.42%) Capita
9 24 (2.42%) Juniper
9 24 (2.42%) SAP
10 21 (2.11%) Veeam
11 15 (1.51%) Remedy
11 15 (1.51%) Teradata
12 13 (1.31%) F5
12 13 (1.31%) Intapp
12 13 (1.31%) Red Hat
12 13 (1.31%) SolarWinds
12 13 (1.31%) Tableau
13 12 (1.21%) Sophos