Period
to 9 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 9 December 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North West
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 30 26 20
Rank change year-on-year -4 -6 +1
Permanent jobs citing ITIL 924 1,059 1,157
As % of all permanent IT jobs advertised in the North West 8.15% 8.09% 9.27%
As % of the Processes & Methodologies category 8.96% 8.83% 10.11%
Number of salaries quoted 700 809 904
North West median annual salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50% -
10th Percentile £20,500 £22,500 £22,250
90th Percentile £62,500 £62,500 £62,500
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 10,314 11,993 11,441
As % of all permanent IT jobs advertised in the North West 91.00% 91.58% 91.70%
Number of salaries quoted 8,311 9,526 9,524
North West median annual salary £45,000 £43,000 £40,000
Median salary % change year-on-year +4.65% +7.50% -
10th Percentile £26,250 £26,250 £25,750
90th Percentile £70,000 £65,000 £62,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL in the North West over the 6 months to 9 December 2018.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 9 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +11 519 £42,500 +13.33% 65
Cheshire +2 250 £41,750 -7.22% 16
Merseyside -4 96 £33,500 -20.24% 22
Lancashire -6 46 £35,000 +7.69% 11
Cumbria +6 8 £45,000 -19.64%
ITIL
England

For the 6 months to 9 December 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL.

1 351 (37.99%) Windows
2 290 (31.39%) Microsoft
3 268 (29.00%) Service Management
4 258 (27.92%) Active Directory
5 193 (20.89%) Finance
6 191 (20.67%) VMware
7 178 (19.26%) Incident Management
8 173 (18.72%) Problem Management
9 154 (16.67%) Windows Server
10 149 (16.13%) Cisco
11 147 (15.91%) SQL
12 140 (15.15%) Agile Software Development
13 134 (14.50%) Service Delivery
14 130 (14.07%) Office 365
15 128 (13.85%) ITIL Certification
16 121 (13.10%) Change Management
17 115 (12.45%) SLA
18 112 (12.12%) Firewall
19 106 (11.47%) VMware Infrastructure
20 102 (11.04%) ITIL V3
20 102 (11.04%) Windows 7
21 96 (10.39%) Microsoft Certification
22 92 (9.96%) Microsoft Office
23 90 (9.74%) MS Exchange
23 90 (9.74%) Problem-Solving
24 89 (9.63%) Citrix
24 89 (9.63%) Information Security
24 89 (9.63%) Degree
25 87 (9.42%) Windows Server 2012
25 87 (9.42%) Disaster Recovery

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (9.74%) MS Exchange
2 73 (7.90%) SharePoint
3 64 (6.93%) Exchange Server 2010
4 48 (5.19%) IIS
5 46 (4.98%) Skype for Business
6 32 (3.46%) Exchange Server 2013
7 24 (2.60%) Tomcat
8 15 (1.62%) WebLogic
9 13 (1.41%) WebSphere
10 12 (1.30%) SharePoint 2013
11 11 (1.19%) nginx
12 9 (0.97%) JBoss
13 7 (0.76%) Apache
13 7 (0.76%) CMS
14 6 (0.65%) Exchange Server 2007
14 6 (0.65%) SharePoint Server
15 5 (0.54%) Cloud Foundry
16 4 (0.43%) OpenStack
16 4 (0.43%) WordPress
17 3 (0.32%) SharePoint 2010
Applications
1 92 (9.96%) Microsoft Office
2 37 (4.00%) Microsoft Excel
3 21 (2.27%) Microsoft PowerPoint
4 13 (1.41%) MS Visio
5 5 (0.54%) Microsoft Project
6 2 (0.22%) AutoCAD
7 1 (0.11%) Acrobat
Business Applications
1 11 (1.19%) Dynamics CRM
2 10 (1.08%) Oracle Applications
2 10 (1.08%) Oracle EBS
2 10 (1.08%) Oracle iProcurement
2 10 (1.08%) Oracle Procure-to-Pay
3 9 (0.97%) Remedy ITSM
3 9 (0.97%) Visualfiles
4 7 (0.76%) Oracle HRMS
4 7 (0.76%) SAP BPC
5 4 (0.43%) SAP S/4HANA
6 3 (0.32%) Infor SunSystems
7 2 (0.22%) Cognos Business Intelligence
7 2 (0.22%) Cognos TM1
8 1 (0.11%) Aareon QL
8 1 (0.11%) Academy Housing
8 1 (0.11%) MIS ActiveH
8 1 (0.11%) OPENHousing
8 1 (0.11%) Oracle EBS R12
8 1 (0.11%) Orchard Housing
8 1 (0.11%) Sage 200
Cloud Services
1 130 (14.07%) Office 365
2 56 (6.06%) Amazon AWS
3 53 (5.74%) Microsoft Azure
4 31 (3.35%) AWS CloudFormation
5 18 (1.95%) IaaS
6 9 (0.97%) SaaS
7 7 (0.76%) Cloud Computing
8 6 (0.65%) PaaS
9 4 (0.43%) Google Cloud Platform
9 4 (0.43%) Mimecast
9 4 (0.43%) OpenShift
10 3 (0.32%) Google Drive
11 2 (0.22%) G Suite
12 1 (0.11%) Dynamics 365
12 1 (0.11%) OneDrive
Communications & Networking
1 112 (12.12%) Firewall
2 79 (8.55%) DNS
2 79 (8.55%) TCP/IP
3 61 (6.60%) LAN
4 60 (6.49%) WAN
5 59 (6.39%) Internet
6 58 (6.28%) SAN
7 51 (5.52%) DHCP
8 37 (4.00%) Network Security
9 34 (3.68%) Skype
10 30 (3.25%) VPN
11 25 (2.71%) VoIP
12 20 (2.16%) Wireless
13 17 (1.84%) HTTP
13 17 (1.84%) SMTP
13 17 (1.84%) SSH
14 16 (1.73%) BGP
14 16 (1.73%) OSPF
15 15 (1.62%) Remote Desktop
15 15 (1.62%) SSL
Database & Business Intelligence
1 85 (9.20%) SQL Server
2 52 (5.63%) SQL Server Integration Services
3 44 (4.76%) Relational Database
4 41 (4.44%) SQL Server 2008
5 37 (4.00%) SQL Server 2012
6 35 (3.79%) SQL Server 2014
7 30 (3.25%) MongoDB
8 28 (3.03%) NoSQL
9 25 (2.71%) OLTP
10 15 (1.62%) SQL Server Reporting Services
11 12 (1.30%) SQL Server Analysis Services
12 9 (0.97%) Oracle Database
13 8 (0.87%) Data Warehouse
14 6 (0.65%) Hadoop
14 6 (0.65%) QlikView
14 6 (0.65%) SQL Server 2016
15 5 (0.54%) BusinessObjects
15 5 (0.54%) MySQL
15 5 (0.54%) RDBMS
16 3 (0.32%) Crystal Reports
Development Applications
1 18 (1.95%) JIRA
2 16 (1.73%) Jenkins
3 15 (1.62%) Bitbucket
4 7 (0.76%) JMeter
5 5 (0.54%) Octopus Deploy
5 5 (0.54%) Selenium
6 4 (0.43%) Gradle
6 4 (0.43%) TeamCity
7 3 (0.32%) CA Release Automation
7 3 (0.32%) GitLab
7 3 (0.32%) Team Foundation Server
8 2 (0.22%) Atlassian Bamboo
8 2 (0.22%) Git (software)
8 2 (0.22%) PHPUnit
8 2 (0.22%) WebDriver
9 1 (0.11%) Cucumber
9 1 (0.11%) Hudson
9 1 (0.11%) Oracle APEX
9 1 (0.11%) Visual Studio
9 1 (0.11%) VSS/SourceSafe
General
1 193 (20.89%) Finance
2 66 (7.14%) Banking
2 66 (7.14%) Telecoms
3 60 (6.49%) Law
4 42 (4.55%) Investment Banking
5 37 (4.00%) Legal
6 24 (2.60%) Manufacturing
6 24 (2.60%) Retail
7 11 (1.19%) Advertising
8 7 (0.76%) Automotive
8 7 (0.76%) Military
8 7 (0.76%) Publishing
9 6 (0.65%) Marketing
10 4 (0.43%) Electronics
10 4 (0.43%) General Ledger
11 3 (0.32%) Billing
11 3 (0.32%) Financial Institution
12 2 (0.22%) French Language
12 2 (0.22%) Games
12 2 (0.22%) Local Government
Job Titles
1 240 (25.97%) Analyst
2 108 (11.69%) Service Analyst
3 94 (10.17%) Service Manager
4 90 (9.74%) Support Analyst
5 85 (9.20%) Service Desk Analyst
6 61 (6.60%) IT Manager
7 60 (6.49%) Applications Support
8 54 (5.84%) Support Engineer
9 47 (5.09%) Infrastructure Engineer
10 42 (4.55%) 1st Line Support
10 42 (4.55%) DevOps Engineer
11 41 (4.44%) IT Support
12 40 (4.33%) 2nd Line Support
13 36 (3.90%) IT Analyst
14 33 (3.57%) Service Desk Engineer
15 32 (3.46%) IT Services Manager
16 31 (3.35%) Consultant
17 30 (3.25%) DevOps Consultant
18 29 (3.14%) Delivery Manager
18 29 (3.14%) Team Leader
Libraries, Frameworks & Software Standards
1 34 (3.68%) XML
2 22 (2.38%) HTML
2 22 (2.38%) Web Services
3 13 (1.41%) .NET
4 11 (1.19%) JSON
5 10 (1.08%) Oracle Fusion
6 7 (0.76%) Middleware
7 5 (0.54%) CSS
8 4 (0.43%) Apache Flex
8 4 (0.43%) REST
8 4 (0.43%) SOAP
8 4 (0.43%) Software Packaging
9 3 (0.32%) SGML
10 2 (0.22%) Behat
10 2 (0.22%) Flash
10 2 (0.22%) Hibernate
10 2 (0.22%) J2EE
10 2 (0.22%) jQuery
10 2 (0.22%) Spring
11 1 (0.11%) Twitter Bootstrap
Miscellaneous
1 79 (8.55%) Analytical Skills
2 69 (7.47%) Management Information System
3 46 (4.98%) Data Centre
4 37 (4.00%) Internet of Things
5 31 (3.35%) Smart Meter
6 30 (3.25%) Self-Motivation
7 23 (2.49%) CESG
8 19 (2.06%) Driving Licence
9 18 (1.95%) Replication
9 18 (1.95%) User Experience
10 14 (1.52%) Blackberry
11 13 (1.41%) Clustering
11 13 (1.41%) iPhone
11 13 (1.41%) PKI
12 12 (1.30%) Fat Client
12 12 (1.30%) Thin Client
12 12 (1.30%) Video Conferencing
12 12 (1.30%) Virtual Team
13 9 (0.97%) Smart Energy
14 8 (0.87%) Enterprise Storage
Operating Systems
1 351 (37.99%) Windows
2 154 (16.67%) Windows Server
3 102 (11.04%) Windows 7
4 87 (9.42%) Windows Server 2012
5 80 (8.66%) Windows Server 2008
6 73 (7.90%) Linux
6 73 (7.90%) Windows 10
7 48 (5.19%) Unix
8 20 (2.16%) Android
9 17 (1.84%) Apple iOS
9 17 (1.84%) Windows 8
10 11 (1.19%) Windows Server 2003
11 10 (1.08%) Red Hat Enterprise Linux
12 5 (0.54%) Mac OS X
13 3 (0.32%) Ubuntu
14 2 (0.22%) AIX
14 2 (0.22%) Mac OS
14 2 (0.22%) Solaris
14 2 (0.22%) Windows 2000 Server
15 1 (0.11%) VME
Processes & Methodologies
1 268 (29.00%) Service Management
2 178 (19.26%) Incident Management
3 173 (18.72%) Problem Management
4 140 (15.15%) Agile Software Development
5 134 (14.50%) Service Delivery
6 121 (13.10%) Change Management
7 102 (11.04%) ITIL V3
8 90 (9.74%) Problem-Solving
9 89 (9.63%) Information Security
10 87 (9.42%) Disaster Recovery
10 87 (9.42%) Risk Management
11 84 (9.09%) ITSM
12 75 (8.12%) Stakeholder Management
13 69 (7.47%) DevOps
14 67 (7.25%) Business Intelligence
15 58 (6.28%) Mentoring
16 56 (6.06%) Project Management
17 52 (5.63%) Infrastructure Engineering
18 51 (5.52%) Configuration Management
19 50 (5.41%) Business Continuity
Programming Languages
1 147 (15.91%) SQL
2 42 (4.55%) T-SQL
3 37 (4.00%) Java
4 33 (3.57%) PowerShell
5 24 (2.60%) JavaScript
6 11 (1.19%) C#
7 8 (0.87%) C++
8 7 (0.76%) PHP
9 6 (0.65%) C
9 6 (0.65%) Perl
9 6 (0.65%) Python
9 6 (0.65%) Scala
10 5 (0.54%) PL/SQL
11 2 (0.22%) Ruby
11 2 (0.22%) VB
11 2 (0.22%) VBScript
12 1 (0.11%) COBOL
12 1 (0.11%) Jython
12 1 (0.11%) Shell Script
12 1 (0.11%) VB.NET
Qualifications
1 128 (13.85%) ITIL Certification
2 96 (10.39%) Microsoft Certification
3 89 (9.63%) Degree
4 59 (6.39%) Cisco Certification
5 51 (5.52%) CCNA
6 42 (4.55%) CISSP
7 40 (4.33%) ITIL Foundation Certificate
7 40 (4.33%) Security Cleared
8 37 (4.00%) CCNP
8 37 (4.00%) MCSA
9 36 (3.90%) MCSE
10 32 (3.46%) SC Cleared
11 29 (3.14%) CISA
12 25 (2.71%) CREST Certified
13 24 (2.60%) Network+ Certification
14 22 (2.38%) MCP
15 15 (1.62%) CCIE
16 14 (1.52%) VMware Certified Professional (VCP)
17 13 (1.41%) MCITP
18 11 (1.19%) ISEB
Quality Assurance & Compliance
1 115 (12.45%) SLA
2 64 (6.93%) ISO/IEC 27001
3 47 (5.09%) GDPR
4 15 (1.62%) Data Quality
4 15 (1.62%) PCI DSS
4 15 (1.62%) QA
4 15 (1.62%) Sarbanes-Oxley
5 12 (1.30%) ISO/IEC 20000
6 9 (0.97%) ISO/IEC 27005
7 6 (0.65%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 5 (0.54%) Cyber Essentials
9 3 (0.32%) COBIT
9 3 (0.32%) PMO
System Software
1 258 (27.92%) Active Directory
2 106 (11.47%) VMware Infrastructure
3 53 (5.74%) Docker
4 48 (5.19%) Hyper-V
5 27 (2.92%) vSphere
6 26 (2.81%) XenApp
7 25 (2.71%) Virtual Servers
8 18 (1.95%) XenDesktop
9 17 (1.84%) Terminal Server
10 11 (1.19%) VMware ESXi
11 7 (0.76%) vCloud
11 7 (0.76%) Virtual Machines
12 3 (0.32%) Microsoft App-V
12 3 (0.32%) pfSense
13 2 (0.22%) Terminal Services
13 2 (0.22%) Virtual Desktop
13 2 (0.22%) VMware NSX
14 1 (0.11%) Firmware
14 1 (0.11%) PowerHA
14 1 (0.11%) VMware Workstation
Systems Management
1 52 (5.63%) Opscode Chef
2 38 (4.11%) SCCM
3 37 (4.00%) Puppet
4 31 (3.35%) Terraform
5 13 (1.41%) Nagios
5 13 (1.41%) SCOM
6 9 (0.97%) Microsoft Clustering
6 9 (0.97%) Packer
7 8 (0.87%) AirWatch
7 8 (0.87%) SCVMM
8 7 (0.76%) Backup Exec
9 5 (0.54%) Cisco Prime
9 5 (0.54%) Foglight
10 4 (0.43%) BladeLogic
10 4 (0.43%) EMC NetWorker
10 4 (0.43%) Forefront Identity Manager
10 4 (0.43%) FortiGate
10 4 (0.43%) Single Sign-On
10 4 (0.43%) WSUS
11 3 (0.32%) Microsoft Data Protection Manager
Vendors
1 290 (31.39%) Microsoft
2 191 (20.67%) VMware
3 149 (16.13%) Cisco
4 89 (9.63%) Citrix
5 54 (5.84%) Oracle
6 38 (4.11%) Fortinet
7 30 (3.25%) Remedy
8 28 (3.03%) ServiceNow
9 26 (2.81%) SAP
10 25 (2.71%) Huawei
11 21 (2.27%) NetApp
12 20 (2.16%) Veeam
13 18 (1.95%) F5
14 17 (1.84%) Red Hat
15 16 (1.73%) Meraki
16 15 (1.62%) Apple
16 15 (1.62%) HP
17 14 (1.52%) SolarWinds
18 13 (1.41%) CheckPoint
19 12 (1.30%) Splunk