Period
to 19 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North West
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 30 24 22
Rank change year-on-year -6 -2 +2
Permanent jobs citing ITIL 922 1,087 1,076
As % of all permanent IT jobs advertised in the North West 7.84% 8.50% 8.84%
As % of the Processes & Methodologies category 8.62% 9.35% 9.71%
Number of salaries quoted 674 836 884
North West median annual salary £40,000 £40,000 £42,000
Median salary % change year-on-year - -4.76% +5.00%
10th Percentile £20,250 £22,500 £22,000
90th Percentile £62,200 £62,239 £63,675
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 10,701 11,630 11,079
As % of all permanent IT jobs advertised in the North West 90.97% 90.92% 90.98%
Number of salaries quoted 8,568 9,232 9,250
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £25,750
90th Percentile £68,750 £65,000 £62,500
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL in the North West over the 6 months to 19 October 2018.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 475 £40,000 +6.67% 71
Cheshire -1 261 £39,000 -13.33% 21
Merseyside +3 115 £37,500 -10.71% 13
Lancashire +3 55 £35,000 - 16
Cumbria +6 11 £45,000 +14.65% 2
ITIL
England

For the 6 months to 19 October 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL.

1 332 (36.01%) Windows
2 288 (31.24%) Microsoft
3 282 (30.59%) Service Management
4 237 (25.70%) Active Directory
5 192 (20.82%) Incident Management
6 188 (20.39%) VMware
7 182 (19.74%) Finance
8 181 (19.63%) Problem Management
9 161 (17.46%) SQL
10 154 (16.70%) Cisco
10 154 (16.70%) Change Management
11 141 (15.29%) Windows Server
12 137 (14.86%) Service Delivery
13 129 (13.99%) SLA
13 129 (13.99%) Office 365
14 126 (13.67%) Agile Software Development
15 115 (12.47%) Firewall
16 110 (11.93%) ITIL V3
17 107 (11.61%) ITIL Certification
18 105 (11.39%) VMware Infrastructure
19 99 (10.74%) ITSM
20 98 (10.63%) Microsoft Certification
20 98 (10.63%) Degree
21 95 (10.30%) Problem-Solving
22 89 (9.65%) Telecoms
23 87 (9.44%) SQL Server
23 87 (9.44%) Analytical Skills
24 86 (9.33%) Microsoft Office
25 85 (9.22%) MS Exchange
26 84 (9.11%) Linux

ITIL
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 85 (9.22%) MS Exchange
2 65 (7.05%) SharePoint
3 55 (5.97%) Exchange Server 2010
4 47 (5.10%) Skype for Business
5 36 (3.90%) IIS
6 34 (3.69%) Exchange Server 2013
7 19 (2.06%) Tomcat
8 12 (1.30%) JBoss
8 12 (1.30%) WebSphere
9 11 (1.19%) Exchange Server 2007
9 11 (1.19%) nginx
9 11 (1.19%) SharePoint 2013
9 11 (1.19%) WebLogic
10 10 (1.08%) SharePoint Server
11 6 (0.65%) Apache
12 5 (0.54%) Cloud Foundry
13 4 (0.43%) CMS
13 4 (0.43%) OpenStack
13 4 (0.43%) WordPress
14 3 (0.33%) SharePoint 2010
Applications
1 86 (9.33%) Microsoft Office
2 32 (3.47%) Microsoft Excel
3 28 (3.04%) Microsoft PowerPoint
4 18 (1.95%) MS Visio
5 5 (0.54%) Microsoft Project
6 2 (0.22%) AutoCAD
Business Applications
1 18 (1.95%) Dynamics CRM
2 5 (0.54%) Oracle Applications
2 5 (0.54%) Oracle EBS
2 5 (0.54%) Oracle HRMS
2 5 (0.54%) Oracle iProcurement
2 5 (0.54%) Oracle Procure-to-Pay
2 5 (0.54%) Remedy ITSM
2 5 (0.54%) SAP BPC
3 4 (0.43%) SAP S/4HANA
4 3 (0.33%) Visualfiles
5 2 (0.22%) Cognos Business Intelligence
5 2 (0.22%) Cognos TM1
6 1 (0.11%) Aareon QL
6 1 (0.11%) Academy Housing
6 1 (0.11%) Elite 3E
6 1 (0.11%) MIS ActiveH
6 1 (0.11%) Northgate Housing
6 1 (0.11%) OPENHousing
6 1 (0.11%) Orchard Housing
6 1 (0.11%) Sage 200
Cloud Services
1 129 (13.99%) Office 365
2 56 (6.07%) Microsoft Azure
3 30 (3.25%) Amazon AWS
4 26 (2.82%) IaaS
5 10 (1.08%) AWS CloudFormation
5 10 (1.08%) SaaS
6 9 (0.98%) PaaS
7 5 (0.54%) Cloud Computing
8 4 (0.43%) Google Cloud Platform
9 2 (0.22%) Google Drive
9 2 (0.22%) Mimecast
10 1 (0.11%) G Suite
10 1 (0.11%) OneDrive
10 1 (0.11%) OpenShift
Communications & Networking
1 115 (12.47%) Firewall
2 67 (7.27%) SAN
3 66 (7.16%) DNS
4 61 (6.62%) TCP/IP
4 61 (6.62%) WAN
5 55 (5.97%) LAN
6 41 (4.45%) DHCP
7 37 (4.01%) Network Security
7 37 (4.01%) VPN
8 36 (3.90%) Skype
9 34 (3.69%) Internet
10 28 (3.04%) VoIP
11 23 (2.49%) Wireless
12 20 (2.17%) HTTP
13 18 (1.95%) SSL
14 17 (1.84%) MPLS
14 17 (1.84%) Remote Desktop
14 17 (1.84%) SSH
15 16 (1.74%) Cisco Nexus
16 15 (1.63%) SMS
Database & Business Intelligence
1 87 (9.44%) SQL Server
2 55 (5.97%) Relational Database
3 47 (5.10%) SQL Server 2008
4 40 (4.34%) SQL Server Integration Services
5 37 (4.01%) SQL Server 2012
6 34 (3.69%) MongoDB
7 32 (3.47%) SQL Server 2014
8 31 (3.36%) NoSQL
9 25 (2.71%) OLTP
10 13 (1.41%) Data Warehouse
11 12 (1.30%) MySQL
12 11 (1.19%) RDBMS
12 11 (1.19%) SQL Server Reporting Services
13 10 (1.08%) Oracle Database
14 8 (0.87%) SQL Server Analysis Services
15 6 (0.65%) Hadoop
15 6 (0.65%) QlikView
15 6 (0.65%) SQL Server 2016
16 4 (0.43%) Oracle Database 11g
16 4 (0.43%) SQL Server 2005
Development Applications
1 24 (2.60%) JIRA
2 17 (1.84%) Jenkins
3 15 (1.63%) Bitbucket
4 9 (0.98%) JMeter
5 8 (0.87%) Selenium
6 4 (0.43%) Gradle
6 4 (0.43%) Octopus Deploy
7 3 (0.33%) Atlassian Bamboo
7 3 (0.33%) TeamCity
8 1 (0.11%) Cucumber
8 1 (0.11%) EasyMock
8 1 (0.11%) Git (software)
8 1 (0.11%) JUnit
8 1 (0.11%) Log4j
8 1 (0.11%) Log4Net
8 1 (0.11%) PHPUnit
8 1 (0.11%) SoapUI
8 1 (0.11%) Team Foundation Server
8 1 (0.11%) VSS/SourceSafe
8 1 (0.11%) WebDriver
General
1 182 (19.74%) Finance
2 89 (9.65%) Telecoms
3 61 (6.62%) Banking
4 60 (6.51%) Law
5 49 (5.31%) Retail
6 39 (4.23%) Investment Banking
7 33 (3.58%) Legal
8 22 (2.39%) Manufacturing
9 13 (1.41%) Publishing
10 7 (0.76%) Advertising
10 7 (0.76%) Automotive
10 7 (0.76%) Marketing
11 5 (0.54%) Billing
11 5 (0.54%) Military
12 4 (0.43%) Electronics
12 4 (0.43%) Games
13 3 (0.33%) Back Office
14 2 (0.22%) Financial Institution
14 2 (0.22%) Local Government
15 1 (0.11%) Pharmaceutical
Job Titles
1 282 (30.59%) Analyst
2 145 (15.73%) Service Analyst
3 121 (13.12%) Service Desk Analyst
4 101 (10.95%) Service Manager
5 100 (10.85%) Support Analyst
6 71 (7.70%) Applications Support
6 71 (7.70%) IT Manager
7 46 (4.99%) 1st Line Support
7 46 (4.99%) Support Engineer
8 45 (4.88%) 1st Line Service Desk Analyst
8 45 (4.88%) IT Analyst
9 43 (4.66%) Infrastructure Engineer
10 41 (4.45%) IT Services Manager
11 37 (4.01%) IT Support
12 36 (3.90%) Applications Support Analyst
13 31 (3.36%) 2nd Line Support
14 30 (3.25%) Technical Manager
15 29 (3.15%) DBA
16 28 (3.04%) Service Desk Engineer
16 28 (3.04%) SQL DBA
Libraries, Frameworks & Software Standards
1 26 (2.82%) XML
2 18 (1.95%) Web Services
3 14 (1.52%) .NET
4 12 (1.30%) JSON
5 10 (1.08%) HTML
6 5 (0.54%) Oracle Fusion
7 4 (0.43%) CSS
7 4 (0.43%) jQuery
7 4 (0.43%) Middleware
7 4 (0.43%) REST
7 4 (0.43%) SOAP
8 3 (0.33%) SGML
8 3 (0.33%) Spring
9 2 (0.22%) Flash
9 2 (0.22%) Hibernate
9 2 (0.22%) J2EE
9 2 (0.22%) Software Packaging
10 1 (0.11%) COM
10 1 (0.11%) EJB
10 1 (0.11%) IBM Integration Bus
Miscellaneous
1 87 (9.44%) Analytical Skills
2 65 (7.05%) Management Information System
3 54 (5.86%) Data Centre
4 27 (2.93%) Computer Science
5 23 (2.49%) Self-Motivation
5 23 (2.49%) Smart Meter
6 20 (2.17%) Driving Licence
7 17 (1.84%) User Experience
8 16 (1.74%) CESG
8 16 (1.74%) Clustering
8 16 (1.74%) Internet of Things
9 14 (1.52%) Virtual Team
10 13 (1.41%) Blackberry
11 12 (1.30%) iPhone
11 12 (1.30%) Video Conferencing
12 11 (1.19%) Replication
13 10 (1.08%) Fat Client
13 10 (1.08%) Thin Client
14 9 (0.98%) CMDB
15 8 (0.87%) PKI
Operating Systems
1 332 (36.01%) Windows
2 141 (15.29%) Windows Server
3 84 (9.11%) Linux
4 83 (9.00%) Windows 7
5 81 (8.79%) Windows Server 2012
6 80 (8.68%) Windows Server 2008
7 65 (7.05%) Windows 10
8 50 (5.42%) Unix
9 19 (2.06%) Android
9 19 (2.06%) Apple iOS
10 9 (0.98%) Red Hat Enterprise Linux
10 9 (0.98%) Windows 8
11 6 (0.65%) Windows Server 2003
12 4 (0.43%) Solaris
12 4 (0.43%) Ubuntu
13 3 (0.33%) AIX
13 3 (0.33%) Mac OS
14 2 (0.22%) CentOS
14 2 (0.22%) HPUX
14 2 (0.22%) Mac OS X
Processes & Methodologies
1 282 (30.59%) Service Management
2 192 (20.82%) Incident Management
3 181 (19.63%) Problem Management
4 154 (16.70%) Change Management
5 137 (14.86%) Service Delivery
6 126 (13.67%) Agile Software Development
7 110 (11.93%) ITIL V3
8 99 (10.74%) ITSM
9 95 (10.30%) Problem-Solving
10 79 (8.57%) Risk Management
11 78 (8.46%) Disaster Recovery
12 77 (8.35%) Project Management
13 74 (8.03%) Statistics
14 65 (7.05%) Stakeholder Management
15 57 (6.18%) Business Continuity
15 57 (6.18%) IT Strategy
16 53 (5.75%) Knowledge Management
17 52 (5.64%) Business Intelligence
17 52 (5.64%) Infrastructure Engineering
17 52 (5.64%) PRINCE2
Programming Languages
1 161 (17.46%) SQL
2 46 (4.99%) T-SQL
3 44 (4.77%) Java
4 32 (3.47%) PowerShell
5 24 (2.60%) JavaScript
6 11 (1.19%) Python
7 10 (1.08%) C#
7 10 (1.08%) PHP
8 8 (0.87%) C++
8 8 (0.87%) Perl
9 6 (0.65%) C
10 5 (0.54%) PL/SQL
10 5 (0.54%) Scala
11 2 (0.22%) Bash Shell
11 2 (0.22%) COBOL
11 2 (0.22%) Ruby
11 2 (0.22%) Shell Script
12 1 (0.11%) VB
12 1 (0.11%) VB.NET
12 1 (0.11%) VBScript
Qualifications
1 107 (11.61%) ITIL Certification
2 98 (10.63%) Degree
2 98 (10.63%) Microsoft Certification
3 76 (8.24%) Cisco Certification
4 61 (6.62%) CCNA
5 48 (5.21%) Network+ Certification
6 41 (4.45%) Security Cleared
7 39 (4.23%) CCNP
8 38 (4.12%) CISSP
9 35 (3.80%) ITIL Foundation Certificate
10 33 (3.58%) MCSE
11 32 (3.47%) MCSA
12 27 (2.93%) SC Cleared
13 21 (2.28%) PRINCE2 Certification
14 20 (2.17%) CISA
15 18 (1.95%) MCP
16 17 (1.84%) CREST Certified
17 12 (1.30%) ISEB
18 10 (1.08%) MCITP
18 10 (1.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 129 (13.99%) SLA
2 49 (5.31%) ISO/IEC 27001
3 39 (4.23%) GDPR
4 23 (2.49%) QA
5 20 (2.17%) Data Quality
6 12 (1.30%) PCI DSS
7 10 (1.08%) ISO/IEC 20000
8 7 (0.76%) Sarbanes-Oxley
9 6 (0.65%) Cyber Essentials
10 5 (0.54%) COBIT
11 4 (0.43%) PMO
12 2 (0.22%) ISO 9001
System Software
1 237 (25.70%) Active Directory
2 105 (11.39%) VMware Infrastructure
3 57 (6.18%) Hyper-V
4 38 (4.12%) Virtual Servers
5 30 (3.25%) Docker
6 24 (2.60%) vSphere
7 21 (2.28%) XenApp
8 17 (1.84%) XenDesktop
9 10 (1.08%) Virtual Machines
10 8 (0.87%) VMware ESXi
11 7 (0.76%) Firmware
11 7 (0.76%) Terminal Server
12 5 (0.54%) pfSense
12 5 (0.54%) vCloud
13 3 (0.33%) Microsoft App-V
13 3 (0.33%) Terminal Services
13 3 (0.33%) VMware NSX
14 2 (0.22%) Virtual Desktop
15 1 (0.11%) Microsoft Virtual Server
15 1 (0.11%) Xen
Systems Management
1 45 (4.88%) SCCM
2 32 (3.47%) Opscode Chef
3 16 (1.74%) Nagios
4 15 (1.63%) Puppet
5 12 (1.30%) SCOM
6 11 (1.19%) Cisco CUCM
6 11 (1.19%) Cisco UCCX
6 11 (1.19%) Terraform
7 10 (1.08%) SCVMM
8 9 (0.98%) Packer
9 8 (0.87%) AirWatch
10 7 (0.76%) Microsoft Clustering
11 6 (0.65%) FortiGate
11 6 (0.65%) Nessus
11 6 (0.65%) TrustSec
12 5 (0.54%) Backup Exec
12 5 (0.54%) Cisco Prime
12 5 (0.54%) Foglight
13 4 (0.43%) Systems Management Server (SMS)
13 4 (0.43%) WSUS
Vendors
1 288 (31.24%) Microsoft
2 188 (20.39%) VMware
3 154 (16.70%) Cisco
4 75 (8.13%) Citrix
5 61 (6.62%) Fortinet
6 52 (5.64%) Oracle
7 48 (5.21%) Huawei
8 35 (3.80%) ServiceNow
9 26 (2.82%) Remedy
10 23 (2.49%) SAP
11 21 (2.28%) Veeam
12 19 (2.06%) NetApp
13 17 (1.84%) SolarWinds
14 15 (1.63%) Red Hat
15 14 (1.52%) HP
16 12 (1.30%) Splunk
17 10 (1.08%) Google
17 10 (1.08%) Meraki
17 10 (1.08%) Nimble Storage
17 10 (1.08%) Tableau