Period
to 22 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > North West
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 94 104 95
Rank change year-on-year +10 -9 -25
Permanent jobs citing CRM 414 378 354
As % of all permanent IT jobs advertised in the North West 3.24% 3.05% 2.96%
As % of the Processes & Methodologies category 3.56% 3.38% 3.33%
Number of salaries quoted 335 330 318
North West median annual salary £47,500 £37,500 £37,500
Median salary % change year-on-year +26.67% - -6.25%
10th Percentile £26,250 £26,225 £22,925
90th Percentile £70,750 £65,000 £64,125
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +0.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,638 11,195 10,618
As % of all permanent IT jobs advertised in the North West 90.96% 90.46% 88.79%
Number of salaries quoted 9,327 9,334 8,812
North West median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £27,261 £26,000 £24,750
90th Percentile £66,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the North West

Job postings citing CRM as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for CRM in the North West

CRM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the North West.

Salary trend for CRM in the North West

CRM
Salary Histogram in the North West

The salary distribution of IT jobs citing CRM in the North West over the 6 months to 22 February 2018.

Salary histogram for CRM in the North West

CRM
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North West region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +25 241 £50,000 +25.00% 49
Cheshire -29 91 £36,250 +15.08% 18
Lancashire +14 44 £42,500 +31.78% 9
Merseyside -17 26 £45,000 +20.00% 9
Cumbria - 5 - -
CRM
England

For the 6 months to 22 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for CRM.

1 167 (40.34%) Microsoft
2 147 (35.51%) Dynamics CRM
3 106 (25.60%) SQL
4 96 (23.19%) Finance
5 91 (21.98%) .NET
6 82 (19.81%) SQL Server
7 79 (19.08%) C#
8 73 (17.63%) Agile Software Development
9 60 (14.49%) Advertising
10 58 (14.01%) SAP
11 57 (13.77%) ERP
12 56 (13.53%) Windows
12 56 (13.53%) Dynamics 365
13 52 (12.56%) Analytical Skills
13 52 (12.56%) JavaScript
14 51 (12.32%) Business Intelligence
14 51 (12.32%) Degree
15 47 (11.35%) Salesforce.com
16 41 (9.90%) Stakeholder Management
16 41 (9.90%) Retail
17 40 (9.66%) Marketing
17 40 (9.66%) Web Services
18 38 (9.18%) Oracle
19 37 (8.94%) Windows Server
20 36 (8.70%) ITIL
21 33 (7.97%) MVC
22 32 (7.73%) SQL Server Reporting Services
23 31 (7.49%) Microsoft Certification
23 31 (7.49%) HTML
24 30 (7.25%) Manufacturing

CRM
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (6.28%) SharePoint
2 18 (4.35%) MS Exchange
3 12 (2.90%) IIS
4 11 (2.66%) BizTalk Server
5 10 (2.42%) Apache
6 9 (2.17%) CMS
7 4 (0.97%) NetWeaver
7 4 (0.97%) Skype for Business
8 3 (0.72%) CICS
8 3 (0.72%) Exchange Server 2007
9 2 (0.48%) Exchange Server 2010
9 2 (0.48%) Exchange Server 2013
9 2 (0.48%) nginx
9 2 (0.48%) SharePoint Server
9 2 (0.48%) Sitecore CMS
10 1 (0.24%) Confluence
10 1 (0.24%) Elasticsearch
10 1 (0.24%) ExpressionEngine
10 1 (0.24%) SAS
10 1 (0.24%) WordPress
Applications
1 18 (4.35%) Microsoft Office
2 12 (2.90%) Microsoft Excel
3 4 (0.97%) Photoshop
3 4 (0.97%) Spreadsheet
4 1 (0.24%) AutoCAD
4 1 (0.24%) Microsoft PowerPoint
4 1 (0.24%) MS Visio
Business Applications
1 147 (35.51%) Dynamics CRM
2 16 (3.86%) Dynamics NAV
2 16 (3.86%) Salesforce.com CRM
3 12 (2.90%) Elite 3E
4 8 (1.93%) Dynamics AX
4 8 (1.93%) NetSuite
4 8 (1.93%) SAP ERP
5 7 (1.69%) Workfront
6 6 (1.45%) SAP CRM
6 6 (1.45%) SAP Hybris
7 4 (0.97%) Carpe Diem
8 3 (0.72%) Dynamics GP
8 3 (0.72%) Magento
8 3 (0.72%) SAP Business One
8 3 (0.72%) SAP SD
9 2 (0.48%) Sage 200
10 1 (0.24%) BPCS
10 1 (0.24%) Fredhopper
10 1 (0.24%) IBM Operational Decision Manager
10 1 (0.24%) Northgate Housing
Cloud Services
1 56 (13.53%) Dynamics 365
2 24 (5.80%) Microsoft Azure
3 19 (4.59%) Office 365
4 9 (2.17%) SaaS
5 3 (0.72%) Amazon AWS
5 3 (0.72%) IaaS
6 2 (0.48%) Cloud Computing
6 2 (0.48%) Responsys
6 2 (0.48%) Salesforce Service Cloud
6 2 (0.48%) Silverpop
7 1 (0.24%) GitHub
7 1 (0.24%) Google Analytics
7 1 (0.24%) PaaS
7 1 (0.24%) Salesforce Sales Cloud
7 1 (0.24%) Serverless
Communications & Networking
1 12 (2.90%) Internet
2 11 (2.66%) HTTP
3 9 (2.17%) Firewall
4 8 (1.93%) Broadband
5 6 (1.45%) Unified Communications
5 6 (1.45%) Wireless
6 5 (1.21%) LAN
6 5 (1.21%) Skype
6 5 (1.21%) TCP/IP
6 5 (1.21%) WAN
7 4 (0.97%) DNS
7 4 (0.97%) Intranet
8 3 (0.72%) IMAP
8 3 (0.72%) VoIP
9 2 (0.48%) 3G
9 2 (0.48%) 4G
9 2 (0.48%) DHCP
9 2 (0.48%) SMS
10 1 (0.24%) FTP
10 1 (0.24%) PABX
Database & Business Intelligence
1 82 (19.81%) SQL Server
2 32 (7.73%) SQL Server Reporting Services
3 22 (5.31%) MySQL
4 15 (3.62%) Power BI
4 15 (3.62%) SQL Server Integration Services
5 14 (3.38%) Data Warehouse
6 12 (2.90%) Oracle Database
7 11 (2.66%) Relational Database
8 10 (2.42%) SAP HANA
9 9 (2.17%) SAP BW
9 9 (2.17%) SQL Server Analysis Services
10 8 (1.93%) Data Mining
10 8 (1.93%) Oracle Database 11g
10 8 (1.93%) Oracle Database 12c
11 6 (1.45%) Crystal Reports
12 5 (1.21%) DB2
12 5 (1.21%) Looker
12 5 (1.21%) RDBMS
12 5 (1.21%) SQL Server 2008
13 4 (0.97%) BusinessObjects
Development Applications
1 20 (4.83%) Git (software)
2 13 (3.14%) Subversion
3 11 (2.66%) JIRA
4 9 (2.17%) gulp
5 8 (1.93%) Grunt
6 6 (1.45%) Visual Studio
7 2 (0.48%) PHPUnit
7 2 (0.48%) Selenium
7 2 (0.48%) SoapUI
7 2 (0.48%) Team Foundation Server
7 2 (0.48%) Vagrant
7 2 (0.48%) WebDriver
8 1 (0.24%) Bitbucket
8 1 (0.24%) CruiseControl
8 1 (0.24%) Octopus Deploy
8 1 (0.24%) Protractor
8 1 (0.24%) ReSharper
8 1 (0.24%) SonarQube
8 1 (0.24%) TeamCity
8 1 (0.24%) Visual Studio Team System
General
1 96 (23.19%) Finance
2 60 (14.49%) Advertising
3 41 (9.90%) Retail
4 40 (9.66%) Marketing
5 30 (7.25%) Manufacturing
6 24 (5.80%) Billing
7 14 (3.38%) Banking
8 12 (2.90%) Law
8 12 (2.90%) Publishing
9 8 (1.93%) Investment Banking
10 7 (1.69%) Legal
11 6 (1.45%) Telecoms
12 3 (0.72%) Pharmaceutical
13 2 (0.48%) Automotive
14 1 (0.24%) Brand Awareness
14 1 (0.24%) Front Office
14 1 (0.24%) Local Government
Job Titles
1 99 (23.91%) Analyst
2 97 (23.43%) Developer
3 68 (16.43%) Consultant
4 56 (13.53%) Architect
5 40 (9.66%) Solutions Architect
6 39 (9.42%) CRM Developer
7 34 (8.21%) Business Analyst
8 31 (7.49%) Dynamics CRM Developer
9 28 (6.76%) Support Analyst
10 27 (6.52%) CRM Consultant
11 24 (5.80%) Applications Support
12 22 (5.31%) Administrator
12 22 (5.31%) IT Analyst
13 20 (4.83%) CRM Architect
14 19 (4.59%) Senior Analyst
15 18 (4.35%) CRM Solutions Architect
16 17 (4.11%) Dynamics CRM Consultant
17 14 (3.38%) CRM Manager
17 14 (3.38%) Project Manager
18 13 (3.14%) SAP Consultant
Libraries, Frameworks & Software Standards
1 91 (21.98%) .NET
2 40 (9.66%) Web Services
3 31 (7.49%) HTML
4 30 (7.25%) .NET Framework
5 29 (7.00%) REST
6 28 (6.76%) ASP.NET
7 20 (4.83%) jQuery
8 16 (3.86%) CSS
9 15 (3.62%) ASP.NET MVC
10 13 (3.14%) SOAP
11 12 (2.90%) SAP Basis
11 12 (2.90%) Sass
11 12 (2.90%) XML
12 11 (2.66%) JSON
12 11 (2.66%) LAMP
13 9 (2.17%) EDI
13 9 (2.17%) Laravel
13 9 (2.17%) Mason
14 8 (1.93%) Ajax
14 8 (1.93%) OAuth
Miscellaneous
1 52 (12.56%) Analytical Skills
2 28 (6.76%) Computer Science
3 24 (5.80%) Management Information System
4 10 (2.42%) Mobile App
4 10 (2.42%) User Experience
5 9 (2.17%) Enterprise Software
6 4 (0.97%) Clustering
6 4 (0.97%) Replication
7 3 (0.72%) FMCG
7 3 (0.72%) Mainframe
7 3 (0.72%) Smart Energy
7 3 (0.72%) Smart Meter
8 2 (0.48%) CCTV
8 2 (0.48%) Contactless
8 2 (0.48%) Data Structures
8 2 (0.48%) Driving Licence
8 2 (0.48%) Greenfield Project
8 2 (0.48%) iPad
8 2 (0.48%) Private Cloud
8 2 (0.48%) Robotics
Operating Systems
1 56 (13.53%) Windows
2 37 (8.94%) Windows Server
3 18 (4.35%) Windows Server 2008
4 12 (2.90%) Linux
4 12 (2.90%) Windows 10
5 9 (2.17%) Windows 7
6 8 (1.93%) Android
6 8 (1.93%) Apple iOS
6 8 (1.93%) Ubuntu
6 8 (1.93%) Windows 8
7 5 (1.21%) Mac OS X
7 5 (1.21%) Unix
8 4 (0.97%) Windows Server 2003
9 2 (0.48%) VMS
10 1 (0.24%) Windows Server 2012
Processes & Methodologies
1 73 (17.63%) Agile Software Development
2 57 (13.77%) ERP
3 51 (12.32%) Business Intelligence
4 41 (9.90%) Stakeholder Management
5 36 (8.70%) ITIL
6 33 (7.97%) MVC
7 29 (7.00%) SOA
8 28 (6.76%) Change Management
8 28 (6.76%) Mentoring
9 26 (6.28%) Service Management
10 25 (6.04%) Continuous Improvement
10 25 (6.04%) E-Commerce
11 23 (5.56%) Microservices
12 22 (5.31%) Project Management
13 20 (4.83%) TOGAF
14 19 (4.59%) Test Automation
15 18 (4.35%) Scrum
16 17 (4.11%) Data Modelling
16 17 (4.11%) SOLID
16 17 (4.11%) Wealth Management
Programming Languages
1 106 (25.60%) SQL
2 79 (19.08%) C#
3 52 (12.56%) JavaScript
4 27 (6.52%) T-SQL
5 25 (6.04%) Java
6 20 (4.83%) ABAP
7 16 (3.86%) PHP
8 13 (3.14%) VBA
9 8 (1.93%) PowerShell
10 6 (1.45%) TypeScript
11 5 (1.21%) Apex Code
11 5 (1.21%) VB
11 5 (1.21%) VB.NET
12 4 (0.97%) Shell Script
13 3 (0.72%) COBOL
14 2 (0.48%) C
14 2 (0.48%) FoxPro (VFP)
14 2 (0.48%) PL/SQL
14 2 (0.48%) R
15 1 (0.24%) VBScript
Qualifications
1 51 (12.32%) Degree
2 31 (7.49%) Microsoft Certification
3 15 (3.62%) MCSA
3 15 (3.62%) MCSE
4 12 (2.90%) MCP
5 10 (2.42%) ISEB
6 9 (2.17%) ISTQB Foundation Certification
7 7 (1.69%) CCNA
7 7 (1.69%) Cisco Certification
7 7 (1.69%) HNC
8 5 (1.21%) CCENT
8 5 (1.21%) SC Cleared
8 5 (1.21%) Security Cleared
9 3 (0.72%) Computer Science Degree
9 3 (0.72%) HND
9 3 (0.72%) ITIL Certification
9 3 (0.72%) MCDBA
9 3 (0.72%) MCPD
9 3 (0.72%) MCTS
10 2 (0.48%) Master's Degree
Quality Assurance & Compliance
1 13 (3.14%) GDPR
1 13 (3.14%) QA
2 8 (1.93%) MiFID
3 5 (1.21%) PMO
3 5 (1.21%) SLA
4 3 (0.72%) Data Quality
5 2 (0.48%) ISO/IEC 27001
5 2 (0.48%) PCI DSS
System Software
1 25 (6.04%) Active Directory
2 7 (1.69%) VMware Infrastructure
3 4 (0.97%) Terminal Services
3 4 (0.97%) Virtual Desktop
4 3 (0.72%) Virtual Machines
5 2 (0.48%) Varnish
5 2 (0.48%) vSphere
Systems Management
1 8 (1.93%) Data Guard
2 5 (1.21%) SCCM
3 4 (0.97%) Microsoft Clustering
4 3 (0.72%) WMI
5 2 (0.48%) SCVMM
5 2 (0.48%) Systems Management Server (SMS)
6 1 (0.24%) HP Quality Center
6 1 (0.24%) Microsoft Intune
6 1 (0.24%) Single Sign-On
Vendors
1 167 (40.34%) Microsoft
2 58 (14.01%) SAP
3 47 (11.35%) Salesforce.com
4 38 (9.18%) Oracle
5 16 (3.86%) VMware
6 10 (2.42%) Sage
7 8 (1.93%) Capita
7 8 (1.93%) Intapp
7 8 (1.93%) Reuters
8 7 (1.69%) iManage
8 7 (1.69%) Infor
9 6 (1.45%) hybris
10 5 (1.21%) Epicor
11 4 (0.97%) HubSpot
11 4 (0.97%) Marketo
11 4 (0.97%) Pardot
11 4 (0.97%) Veeam
12 3 (0.72%) Cisco
12 3 (0.72%) Informatica
12 3 (0.72%) Tableau