Customer Experience Job Trends in North Yorkshire

Customer Experience (CX)
Yorkshire > North Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in North Yorkshire requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 39 31 30
Rank change year-on-year -8 -1 +51
Permanent jobs citing Customer Experience 6 12 21
As % of all permanent jobs in North Yorkshire 1.47% 1.68% 5.66%
As % of the Processes & Methodologies category 1.86% 1.79% 6.31%
Number of salaries quoted 4 3 18
10th Percentile £24,521 - £42,550
25th Percentile £24,553 £78,750 £47,500
Median annual salary (50th Percentile) £27,500 £82,500 £50,000
Median % change year-on-year -66.67% +65.00% +9.89%
75th Percentile £30,000 £86,250 £52,500
90th Percentile - - £55,875
Yorkshire median annual salary £45,000 £45,000 £39,744
% change year-on-year - +13.22% -27.58%

All Process & Methodology Skills
North Yorkshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in North Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 323 671 333
As % of all permanent jobs advertised in North Yorkshire 79.17% 94.11% 89.76%
Number of salaries quoted 136 159 270
10th Percentile £25,294 £26,250 £26,468
25th Percentile £30,000 £36,875 £35,579
Median annual salary (50th Percentile) £45,000 £50,000 £50,000
Median % change year-on-year -10.00% - -4.76%
75th Percentile £62,663 £59,000 £61,188
90th Percentile £88,125 £75,000 £66,250
Yorkshire median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -4.34%

Customer Experience
Job Vacancy Trend in North Yorkshire

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in North Yorkshire.

Customer Experience job vacancy trend in North Yorkshire

Customer Experience
Salary Trend in North Yorkshire

Salary distribution trend for jobs in North Yorkshire citing Customer Experience.

Salary distribution trend for jobs in North Yorkshire citing Customer Experience

Customer Experience
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the North Yorkshire region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Harrogate +9 2 - -
Ripon - 2 £30,000 -
Middlesbrough -13 1 £25,000 -
Knaresborough - 1 £24,570 -
Customer Experience
Yorkshire

Customer Experience
Co-Occurring Skills & Capabilities in North Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (33.33%) Microsoft Excel
2 1 (16.67%) Microsoft Office
General
1 3 (50.00%) Social Skills
2 2 (33.33%) Organisational Skills
3 1 (16.67%) Finance
3 1 (16.67%) Legal
Job Titles
1 2 (33.33%) Digital Executive
2 1 (16.67%) Analyst
2 1 (16.67%) Sales Executive
2 1 (16.67%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (33.33%) EDI
Miscellaneous
1 2 (33.33%) Self-Motivation
Processes & Methodologies
1 3 (50.00%) Customer Service
2 2 (33.33%) B2B
2 2 (33.33%) Conflict Management
2 2 (33.33%) Customer Engagement
2 2 (33.33%) Decision-Making
2 2 (33.33%) Process Improvement
2 2 (33.33%) Project Delivery
3 1 (16.67%) CRM
3 1 (16.67%) Mathematics
3 1 (16.67%) Problem-Solving
Vendors
1 4 (66.67%) Microsoft