The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
Yorkshire / North Yorkshire
Rank 76 - -
Rank change year-on-year - 0  
Permanent jobs citing Customer Engagement 1 0 0
As % of all permanent IT jobs advertised in North Yorkshire 0.13% - -
As % of the Processes & Methodologies category 0.14% - -
Number of salaries quoted 1 0 0
Median salary £37,500 - -
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year - -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
North Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 710 806 981
As % of all permanent IT job vacancies advertised in North Yorkshire 89.87% 87.23% 92.37%
Number of salaries quoted 595 715 834
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in North Yorkshire

The job posting trend of jobs advertised in North Yorkshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in North Yorkshire

Customer Engagement
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in North Yorkshire.

Salary trend for Customer Engagement in North Yorkshire

Customer Engagement
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the North Yorkshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Middlesbrough - 1 £37,500 -
Customer Engagement
Yorkshire

Customer Engagement
Top 15 Related IT Skills in North Yorkshire

For the 6 months to 23 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region with a requirement for Customer Engagement.

1 2 (50.00%) Billing
1 2 (50.00%) MS Project
1 2 (50.00%) MS Office
1 2 (50.00%) ITIL
1 2 (50.00%) PRINCE2
1 2 (50.00%) MS Visio
1 2 (50.00%) Microsoft
1 2 (50.00%) PRINCE2 Certification
1 2 (50.00%) ITIL Certification
1 2 (50.00%) Data Centre
2 1 (25.00%) Project Management
2 1 (25.00%) SNMP
2 1 (25.00%) Cisco
2 1 (25.00%) Business Analysis
2 1 (25.00%) Cisco IOS

Customer Engagement
Top Related IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) MS Office
1 2 (50.00%) MS Project
1 2 (50.00%) MS Visio
Communications & Networking
1 1 (25.00%) Cisco IOS
1 1 (25.00%) SNMP
General
1 2 (50.00%) Billing
Job Titles
1 3 (75.00%) Project Manager
2 2 (50.00%) Junior
2 2 (50.00%) Junior Project Manager
3 1 (25.00%) Product Manager
3 1 (25.00%) Trainee
Miscellaneous
1 2 (50.00%) Data Centre
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) PRINCE2
2 1 (25.00%) Business Analysis
2 1 (25.00%) Project Management
Qualifications
1 2 (50.00%) ITIL Certification
1 2 (50.00%) PRINCE2 Certification
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Cisco
North Yorkshire
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