Period
to 22 November 2017

The median annual salary for a Support Analyst was £23,000 in advertised job vacancies in Northamptonshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East Midlands > Northamptonshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 38 90 41
Rank change year-on-year +52 -49 -4
Permanent jobs requiring a Support Analyst 57 24 107
As % of all permanent IT jobs advertised in Northamptonshire 5.19% 1.64% 5.73%
As % of the Job Titles category 5.42% 1.71% 5.83%
Number of salaries quoted 47 23 102
Northamptonshire median annual salary £23,000 £30,000 £32,500
Median salary % change year-on-year -23.33% -7.69% -
10th Percentile £19,125 £19,400 £20,250
90th Percentile £38,750 £39,000 £40,000
East Midlands median annual salary £26,500 £30,000 £26,500
% change year-on-year -11.67% +13.21% -11.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northamptonshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Northamptonshire
Permanent vacancies in Northamptonshire with a recognized job title 1052 1405 1836
% of permanent IT jobs with a recognized job title 95.81% 96.10% 98.39%
Number of salaries quoted 824 943 1617
Northamptonshire median annual salary £40,000 £40,000 £40,000
10th Percentile £21,250 £22,500 £22,000
90th Percentile £61,425 £58,750 £55,000
East Midlands median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Northamptonshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Northamptonshire.

Job vacancy trend for Support Analyst in Northamptonshire

Support Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Northamptonshire.

Salary trend for Support Analyst in Northamptonshire

Support Analyst
Salary Histogram in Northamptonshire

The salary distribution of IT jobs citing Support Analyst in Northamptonshire over the 6 months to 22 November 2017.

Salary histogram for Support Analyst in Northamptonshire

Support Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Northamptonshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +55 47 £22,500 -30.77% 1
Towcester - 2 £24,000 -
Kettering +3 1 £41,000 +36.67% 3
Daventry -3 1 £35,000 +42.86%
Brackley - 1 - -
Corby - 1 £37,500 -
Support Analyst
East Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Northamptonshire

For the 6 months to 22 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region featuring Support Analyst in the job title.

1 35 (61.40%) Windows
2 28 (49.12%) Windows Server
3 25 (43.86%) SQL
3 25 (43.86%) Microsoft
4 20 (35.09%) SQL Server
5 19 (33.33%) Windows 7
6 16 (28.07%) Computer Science
7 15 (26.32%) Windows 8
8 14 (24.56%) Microsoft Azure
8 14 (24.56%) Windows Server 2008
8 14 (24.56%) User Acceptance Testing
8 14 (24.56%) Software Testing
8 14 (24.56%) Degree
8 14 (24.56%) Computer Science Degree
9 11 (19.30%) VMware
9 11 (19.30%) Linux
10 10 (17.54%) Active Directory
10 10 (17.54%) Document Management
11 9 (15.79%) CRM
12 8 (14.04%) ITIL
13 7 (12.28%) Microsoft Office
13 7 (12.28%) VMware Infrastructure
14 6 (10.53%) Incident Management
14 6 (10.53%) Amazon AWS
14 6 (10.53%) Cisco
14 6 (10.53%) SAN
14 6 (10.53%) NetApp
14 6 (10.53%) Salesforce.com
14 6 (10.53%) Finance
14 6 (10.53%) Office 365

Support Analyst Skill Set
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.77%) MS Exchange
2 3 (5.26%) Apache
2 3 (5.26%) Tomcat
3 2 (3.51%) Confluence
4 1 (1.75%) iPlanet
4 1 (1.75%) JBoss
4 1 (1.75%) WebSphere
Applications
1 7 (12.28%) Microsoft Office
Business Applications
1 4 (7.02%) Bond Adapt
1 4 (7.02%) Dynamics CRM
Cloud Services
1 14 (24.56%) Microsoft Azure
2 6 (10.53%) Amazon AWS
2 6 (10.53%) Office 365
3 3 (5.26%) Cloud Computing
Communications & Networking
1 6 (10.53%) SAN
2 4 (7.02%) Unified Communications
3 2 (3.51%) DHCP
3 2 (3.51%) DNS
3 2 (3.51%) TCP/IP
4 1 (1.75%) Firewall
4 1 (1.75%) LAN
4 1 (1.75%) WAN
Database & Business Intelligence
1 20 (35.09%) SQL Server
2 5 (8.77%) MySQL
Development Applications
1 2 (3.51%) JIRA
General
1 6 (10.53%) Finance
2 5 (8.77%) Retail
3 4 (7.02%) Law
4 3 (5.26%) Banking
5 2 (3.51%) Manufacturing
6 1 (1.75%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (3.51%) .NET
1 2 (3.51%) CSS
1 2 (3.51%) HTML
1 2 (3.51%) Visualforce
2 1 (1.75%) J2EE
2 1 (1.75%) Mason
2 1 (1.75%) Web Services
Miscellaneous
1 16 (28.07%) Computer Science
2 4 (7.02%) Analytical Skills
2 4 (7.02%) Public Cloud
3 2 (3.51%) CCTV
3 2 (3.51%) Data Centre
3 2 (3.51%) Driving Licence
3 2 (3.51%) Enterprise Software
4 1 (1.75%) Enterprise Storage
Operating Systems
1 35 (61.40%) Windows
2 28 (49.12%) Windows Server
3 19 (33.33%) Windows 7
4 15 (26.32%) Windows 8
5 14 (24.56%) Windows Server 2008
6 11 (19.30%) Linux
7 5 (8.77%) Windows 10
8 3 (5.26%) Data ONTAP
9 2 (3.51%) Unix
9 2 (3.51%) Windows Mobile
10 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 14 (24.56%) Software Testing
1 14 (24.56%) User Acceptance Testing
2 10 (17.54%) Document Management
3 9 (15.79%) CRM
4 8 (14.04%) ITIL
5 6 (10.53%) Incident Management
6 4 (7.02%) Change Control
7 3 (5.26%) Disaster Recovery
7 3 (5.26%) GAP Analysis
7 3 (5.26%) Mentoring
7 3 (5.26%) Multichannel Retail
7 3 (5.26%) Server Virtualisation
8 2 (3.51%) Data Management
8 2 (3.51%) Process Improvement
8 2 (3.51%) Release Management
8 2 (3.51%) Workflow
9 1 (1.75%) Continuous Improvement
9 1 (1.75%) Stakeholder Engagement
9 1 (1.75%) Waterfall
9 1 (1.75%) Wealth Management
Programming Languages
1 25 (43.86%) SQL
2 4 (7.02%) PowerShell
3 3 (5.26%) Java
4 2 (3.51%) Apex Code
4 2 (3.51%) PHP
5 1 (1.75%) PL/SQL
5 1 (1.75%) Shell Script
Qualifications
1 14 (24.56%) Computer Science Degree
1 14 (24.56%) Degree
2 3 (5.26%) HNC
2 3 (5.26%) ITIL Certification
3 1 (1.75%) CCNA
3 1 (1.75%) Cisco Certification
Quality Assurance & Compliance
1 1 (1.75%) PMO
1 1 (1.75%) SLA
System Software
1 10 (17.54%) Active Directory
2 7 (12.28%) VMware Infrastructure
3 3 (5.26%) Hyper-V
3 3 (5.26%) Microsoft Virtual Server
3 3 (5.26%) Virtual Servers
3 3 (5.26%) VMware Server
3 3 (5.26%) vSphere
4 1 (1.75%) VMware ESXi
Systems Management
1 3 (5.26%) Ansible
Vendors
1 25 (43.86%) Microsoft
2 11 (19.30%) VMware
3 6 (10.53%) Cisco
3 6 (10.53%) NetApp
3 6 (10.53%) Salesforce.com
4 4 (7.02%) Citrix
5 1 (1.75%) Mitel