Period
to 22 October 2018

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Northamptonshire during the 6 months to 22 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East Midlands > Northamptonshire
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 75 51 80
Rank change year-on-year -24 +29 -37
Permanent jobs requiring a Support Analyst 34 51 30
As % of all permanent IT jobs advertised in Northamptonshire 2.68% 4.62% 2.17%
As % of the Job Titles category 2.77% 4.82% 2.25%
Number of salaries quoted 29 43 27
Northamptonshire median annual salary £32,500 £26,000 £32,000
Median salary % change year-on-year +25.00% -18.75% -1.54%
10th Percentile £21,250 £19,425 £18,600
90th Percentile £40,000 £38,750 £38,200
East Midlands median annual salary £30,500 £27,500 £30,000
% change year-on-year +10.91% -8.33% +17.65%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northamptonshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Northamptonshire
Permanent vacancies in Northamptonshire with a recognized job title 1,229 1,057 1,331
% of permanent IT jobs with a recognized job title 97.00% 95.66% 96.45%
Number of salaries quoted 973 829 903
Northamptonshire median annual salary £42,500 £40,000 £39,500
Median salary % change year-on-year +6.25% +1.27% -1.25%
10th Percentile £26,250 £22,250 £22,500
90th Percentile £70,000 £61,250 £57,500
East Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Analyst
Job Vacancy Trend in Northamptonshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Northamptonshire.

Job vacancy trend for Support Analyst in Northamptonshire

Support Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Northamptonshire.

Salary trend for Support Analyst in Northamptonshire

Support Analyst
Salary Histogram in Northamptonshire

The salary distribution of IT jobs citing Support Analyst in Northamptonshire over the 6 months to 22 October 2018.

Salary histogram for Support Analyst in Northamptonshire

Support Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Northamptonshire region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -25 28 £32,500 +34.02% 1
Towcester +7 4 £32,000 +33.33% 1
Kettering -2 2 £25,750 -37.20%
Support Analyst
East Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Northamptonshire

For the 6 months to 22 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northamptonshire region featuring Support Analyst in the job title.

1 22 (64.71%) Windows
2 19 (55.88%) Microsoft
3 15 (44.12%) SQL
4 12 (35.29%) ITIL
5 11 (32.35%) Oracle
6 8 (23.53%) DHCP
6 8 (23.53%) TCP/IP
6 8 (23.53%) DNS
7 7 (20.59%) MS Exchange
7 7 (20.59%) Problem-Solving
8 6 (17.65%) Windows Server
8 6 (17.65%) SQL Server
8 6 (17.65%) Unix
8 6 (17.65%) Microsoft Office
8 6 (17.65%) .NET
8 6 (17.65%) Service Management
8 6 (17.65%) VMware
8 6 (17.65%) Windows Server 2008
9 5 (14.71%) Remedy ITSM
9 5 (14.71%) Hyper-V
9 5 (14.71%) Bash Shell
9 5 (14.71%) ITIL V3
9 5 (14.71%) Root Cause Analysis
9 5 (14.71%) Agile Software Development
9 5 (14.71%) Disaster Recovery
9 5 (14.71%) ITSM
9 5 (14.71%) Active Directory
9 5 (14.71%) Citrix
9 5 (14.71%) BMC
9 5 (14.71%) Windows Server 2003

Support Analyst Skill Set
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.59%) MS Exchange
2 2 (5.88%) IIS
2 2 (5.88%) SharePoint
Applications
1 6 (17.65%) Microsoft Office
2 2 (5.88%) Microsoft Excel
3 1 (2.94%) Microsoft PowerPoint
Business Applications
1 5 (14.71%) Remedy ITSM
2 2 (5.88%) Infor M3
Cloud Services
1 4 (11.76%) G Suite
1 4 (11.76%) Microsoft Azure
1 4 (11.76%) Office 365
1 4 (11.76%) SaaS
Communications & Networking
1 8 (23.53%) DHCP
1 8 (23.53%) DNS
1 8 (23.53%) TCP/IP
2 4 (11.76%) VLAN
3 1 (2.94%) Firewall
3 1 (2.94%) FTP
3 1 (2.94%) Internet
3 1 (2.94%) SAN
3 1 (2.94%) SSL
3 1 (2.94%) VPN
Database & Business Intelligence
1 6 (17.65%) SQL Server
2 5 (14.71%) SQL Server 2000
3 2 (5.88%) MySQL
3 2 (5.88%) Oracle Reports
4 1 (2.94%) Oracle Database
4 1 (2.94%) SQL Server 2008
4 1 (2.94%) SQL Server 2012
4 1 (2.94%) SQL Server 2016
General
1 4 (11.76%) Games
1 4 (11.76%) Retail
2 3 (8.82%) Manufacturing
3 1 (2.94%) Finance
Libraries, Frameworks & Software Standards
1 6 (17.65%) .NET
2 2 (5.88%) XML
3 1 (2.94%) ASP.NET
Miscellaneous
1 4 (11.76%) Clustering
2 3 (8.82%) FMCG
3 1 (2.94%) Analytical Skills
3 1 (2.94%) Data Centre
3 1 (2.94%) User Experience
Operating Systems
1 22 (64.71%) Windows
2 6 (17.65%) Unix
2 6 (17.65%) Windows Server
2 6 (17.65%) Windows Server 2008
3 5 (14.71%) Windows Server 2003
4 4 (11.76%) Mac OS X
4 4 (11.76%) Windows Server 2012
5 3 (8.82%) Linux
5 3 (8.82%) Windows 7
6 1 (2.94%) AIX
Processes & Methodologies
1 12 (35.29%) ITIL
2 7 (20.59%) Problem-Solving
3 6 (17.65%) Service Management
4 5 (14.71%) Agile Software Development
4 5 (14.71%) Disaster Recovery
4 5 (14.71%) ITIL V3
4 5 (14.71%) ITSM
4 5 (14.71%) Root Cause Analysis
5 4 (11.76%) Network Load Balancing
5 4 (11.76%) Patch Management
5 4 (11.76%) Trend Analysis
6 3 (8.82%) Change Control
6 3 (8.82%) ERP
7 2 (5.88%) Incident Management
8 1 (2.94%) Creative Problem-Solving
8 1 (2.94%) Decision-Making
8 1 (2.94%) Line Management
8 1 (2.94%) Network Monitoring
8 1 (2.94%) Portfolio Management
8 1 (2.94%) Waterfall
Programming Languages
1 15 (44.12%) SQL
2 5 (14.71%) Bash Shell
2 5 (14.71%) VB
2 5 (14.71%) VBScript
3 4 (11.76%) Java
3 4 (11.76%) PL/SQL
4 3 (8.82%) PowerShell
5 1 (2.94%) C#
5 1 (2.94%) C++
Qualifications
1 4 (11.76%) CCNA
1 4 (11.76%) Cisco Certification
1 4 (11.76%) MCSE
1 4 (11.76%) Microsoft Certification
1 4 (11.76%) VMware Certified Professional (VCP)
2 2 (5.88%) ITIL Certification
3 1 (2.94%) Oracle Certification
3 1 (2.94%) Sun Certification
Quality Assurance & Compliance
1 1 (2.94%) ISO/IEC 27001
1 1 (2.94%) PMO
1 1 (2.94%) QA
1 1 (2.94%) SLA
System Software
1 5 (14.71%) Active Directory
1 5 (14.71%) Hyper-V
2 2 (5.88%) VMware Infrastructure
3 1 (2.94%) Virtual Machines
3 1 (2.94%) XenApp
Vendors
1 19 (55.88%) Microsoft
2 11 (32.35%) Oracle
3 6 (17.65%) VMware
4 5 (14.71%) BMC
4 5 (14.71%) Citrix
4 5 (14.71%) Remedy
5 4 (11.76%) Cisco
5 4 (11.76%) Google
6 2 (5.88%) Infor
6 2 (5.88%) PeopleSoft
6 2 (5.88%) SAP
7 1 (2.94%) NetApp