2nd Line Support Jobs in Northern Ireland

Second Line Support
UK > Northern Ireland

The median Second Line Support salary in Northern Ireland is £52,500 per year, according to job vacancies posted during the 6 months leading to 14 December 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Dec 2024
Same period 2023 Same period 2022
Rank 48 72 101
Rank change year-on-year +24 +29 -12
Permanent jobs requiring a 2nd Line Support 4 2 2
As % of all permanent jobs advertised in Northern Ireland 0.90% 0.39% 0.22%
As % of the Job Titles category 0.92% 0.40% 0.22%
Number of salaries quoted 4 2 2
10th Percentile - - -
25th Percentile £51,250 £29,250 £28,500
Median annual salary (50th Percentile) £52,500 £30,500 £29,000
Median % change year-on-year +72.13% +5.17% +1.75%
75th Percentile £53,750 £31,750 £29,500
90th Percentile - - -
UK median annual salary £33,500 £32,500 £31,500
% change year-on-year +3.08% +3.17% +8.15%

All Permanent IT Job Vacancies
Northern Ireland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Northern Ireland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northern Ireland with a recognized job title 437 504 892
% of permanent jobs with a recognized job title 98.20% 97.86% 95.91%
Number of salaries quoted 180 198 448
10th Percentile £33,950 £29,771 £28,500
25th Percentile £40,805 £36,250 £36,250
Median annual salary (50th Percentile) £56,250 £50,000 £49,250
Median % change year-on-year +12.50% +1.52% +9.44%
75th Percentile £77,125 £68,688 £64,500
90th Percentile £92,500 £77,875 £75,375
UK median annual salary £57,793 £60,000 £60,000
% change year-on-year -3.68% - +4.35%

2nd Line Support
Job Vacancy Trend in Northern Ireland

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for 2nd Line Support in Northern Ireland

2nd Line Support
Salary Trend in Northern Ireland

3-month moving average salary quoted in jobs citing 2nd Line Support in Northern Ireland.

Salary trend for 2nd Line Support in Northern Ireland

2nd Line Support
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Northern Ireland region over the 6 months to 14 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +25 4 £52,500 +72.13% 2
2nd Line Support
UK

2nd Line Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Northern Ireland

For the 6 months to 14 December 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region featuring 2nd Line Support in the job title.

1 4 (100.00%) Microsoft Office
1 4 (100.00%) Windows
1 4 (100.00%) SharePoint
1 4 (100.00%) Microsoft
1 4 (100.00%) Active Directory
1 4 (100.00%) Service Management
1 4 (100.00%) ITSM
1 4 (100.00%) Marketing
1 4 (100.00%) JIRA
1 4 (100.00%) Azure
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Windows Server 2012
1 4 (100.00%) OneDrive
1 4 (100.00%) Windows 10
1 4 (100.00%) Windows Server 2016

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (100.00%) SharePoint
Applications
1 4 (100.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Azure
1 4 (100.00%) Microsoft 365
1 4 (100.00%) OneDrive
Development Applications
1 4 (100.00%) JIRA
General
1 4 (100.00%) Marketing
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 10
1 4 (100.00%) Windows Server 2012
1 4 (100.00%) Windows Server 2016
Processes & Methodologies
1 4 (100.00%) ITSM
1 4 (100.00%) Service Management
System Software
1 4 (100.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft