Period
to 23 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK > Northern Ireland
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 54 65 34
Rank change year-on-year +11 -31 -5
Permanent jobs citing SLA 5 3 13
As % of all permanent IT jobs advertised in Northern Ireland 1.22% 0.66% 3.95%
As % of the Quality Assurance & Compliance category 15.15% 6.98% 17.81%
Number of salaries quoted 4 3 9
Northern Ireland median annual salary £23,250 £30,000 £50,000
Median salary % change year-on-year -22.50% -40.00% +66.67%
10th Percentile £22,750 £26,100 £31,250
90th Percentile £24,250 £32,500 £52,500
UK median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - +1.35%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Northern Ireland
Permanent vacancies with a requirement for quality assurance or compliance skills 33 43 73
As % of all permanent IT jobs advertised in Northern Ireland 8.05% 9.39% 22.19%
Number of salaries quoted 26 14 55
Northern Ireland median annual salary £45,000 £35,000 £40,000
Median salary % change year-on-year +28.57% -12.50% +6.67%
10th Percentile £22,875 £24,000 £26,000
90th Percentile £63,750 £45,125 £56,500
UK median annual salary £50,000 £50,000 £50,000

SLA
Job Vacancy Trend in Northern Ireland

Job postings citing SLA as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for SLA in Northern Ireland

SLA
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Northern Ireland.

Salary trend for SLA in Northern Ireland

SLA
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Northern Ireland region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +7 2 £23,000 -23.33% 4
County Tyrone - 2 £23,500 -
County Londonderry - 1 - -
SLA
UK

For the 6 months to 23 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for SLA.

1 5 (100.00%) Microsoft
2 3 (60.00%) Microsoft Certification
3 2 (40.00%) Lotus
3 2 (40.00%) Blackberry
3 2 (40.00%) Asset Management
3 2 (40.00%) Problem Management
3 2 (40.00%) iPhone
3 2 (40.00%) Service Delivery
3 2 (40.00%) Windows
3 2 (40.00%) MS Exchange
4 1 (20.00%) Dynamics 365
4 1 (20.00%) Problem-Solving
4 1 (20.00%) MVC
4 1 (20.00%) ASP.NET MVC
4 1 (20.00%) HTML5
4 1 (20.00%) CSS3
4 1 (20.00%) Process Improvement
4 1 (20.00%) Office 365
4 1 (20.00%) C#
4 1 (20.00%) HTML
4 1 (20.00%) JavaScript
4 1 (20.00%) .NET
4 1 (20.00%) ASP.NET
4 1 (20.00%) CSS
4 1 (20.00%) MCP

SLA
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) MS Exchange
Cloud Services
1 1 (20.00%) Dynamics 365
1 1 (20.00%) Office 365
Job Titles
1 5 (100.00%) Support Engineer
2 2 (40.00%) Deskside Engineer
2 2 (40.00%) Deskside Support
2 2 (40.00%) Deskside Support Engineer
2 2 (40.00%) Desktop Support
3 1 (20.00%) 1st Line Engineer
3 1 (20.00%) 1st Line Support
3 1 (20.00%) 1st Line Support Engineer
3 1 (20.00%) Microsoft Engineer
3 1 (20.00%) Technical Engineer
3 1 (20.00%) Technical Support
3 1 (20.00%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
1 1 (20.00%) ASP.NET
1 1 (20.00%) ASP.NET MVC
1 1 (20.00%) CSS
1 1 (20.00%) CSS3
1 1 (20.00%) HTML
1 1 (20.00%) HTML5
Miscellaneous
1 2 (40.00%) Blackberry
1 2 (40.00%) iPhone
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 2 (40.00%) Asset Management
1 2 (40.00%) Problem Management
1 2 (40.00%) Service Delivery
2 1 (20.00%) MVC
2 1 (20.00%) Problem-Solving
2 1 (20.00%) Process Improvement
Programming Languages
1 1 (20.00%) C#
1 1 (20.00%) JavaScript
Qualifications
1 3 (60.00%) Microsoft Certification
2 1 (20.00%) MCP
Vendors
1 5 (100.00%) Microsoft
2 2 (40.00%) Lotus