Period
to 22 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK > Northern Ireland
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 52 52 39
Rank change year-on-year 0 -13 +3
Permanent jobs citing SLA 6 4 11
As % of all permanent IT jobs advertised in Northern Ireland 1.47% 0.89% 3.64%
As % of the Quality Assurance & Compliance category 15.79% 8.00% 15.49%
Number of salaries quoted 5 2 8
Northern Ireland median annual salary £23,500 £25,500 £50,000
Median salary % change year-on-year -7.84% -49.00% +122.22%
10th Percentile £22,750 £21,200 £31,250
90th Percentile £43,450 £31,400 £52,500
UK median annual salary £38,000 £37,500 £37,500
% change year-on-year +1.33% - +1.35%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Northern Ireland
Permanent vacancies with a requirement for quality assurance or compliance skills 38 50 71
As % of all permanent IT jobs advertised in Northern Ireland 9.31% 11.14% 23.51%
Number of salaries quoted 26 25 60
Northern Ireland median annual salary £45,000 £37,500 £40,000
Median salary % change year-on-year +20.00% -6.25% +25.00%
10th Percentile £22,875 £27,500 £25,900
90th Percentile £64,375 £57,500 £57,875
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

SLA
Job Vacancy Trend in Northern Ireland

Job postings citing SLA as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for SLA in Northern Ireland

SLA
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Northern Ireland.

Salary trend for SLA in Northern Ireland

SLA
Salary Histogram in Northern Ireland

The salary distribution of IT jobs citing SLA in Northern Ireland over the 6 months to 22 July 2018.

Salary histogram for SLA in Northern Ireland

SLA
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Northern Ireland region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -4 3 £23,000 -9.80%
County Tyrone - 2 £23,500 -
SLA
UK

For the 6 months to 22 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for SLA.

1 5 (83.33%) Microsoft
2 4 (66.67%) Service Delivery
3 3 (50.00%) Problem Management
4 2 (33.33%) Change Management
4 2 (33.33%) Finance
4 2 (33.33%) Asset Management
4 2 (33.33%) iPhone
4 2 (33.33%) MS Exchange
4 2 (33.33%) Microsoft Certification
4 2 (33.33%) Lotus
4 2 (33.33%) Blackberry
4 2 (33.33%) Windows
5 1 (16.67%) Microsoft Excel
5 1 (16.67%) Microsoft Office
5 1 (16.67%) PRINCE2
5 1 (16.67%) Progress
5 1 (16.67%) Service Management
5 1 (16.67%) Xerox
5 1 (16.67%) Virtual Team Management
5 1 (16.67%) Virtual Team
5 1 (16.67%) Master's Degree
5 1 (16.67%) Continuous Improvement
5 1 (16.67%) Root Cause Analysis
5 1 (16.67%) Mentoring
5 1 (16.67%) Presales
5 1 (16.67%) Microsoft PowerPoint
5 1 (16.67%) Degree
5 1 (16.67%) MBA
5 1 (16.67%) Programme Management
5 1 (16.67%) Release Management

SLA
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) MS Exchange
Applications
1 1 (16.67%) Microsoft Excel
1 1 (16.67%) Microsoft Office
1 1 (16.67%) Microsoft PowerPoint
General
1 2 (33.33%) Finance
Job Titles
1 4 (66.67%) Support Engineer
2 2 (33.33%) Deskside Engineer
2 2 (33.33%) Deskside Support
2 2 (33.33%) Deskside Support Engineer
2 2 (33.33%) Desktop Support
3 1 (16.67%) 1st Line Engineer
3 1 (16.67%) 1st Line Support
3 1 (16.67%) 1st Line Support Engineer
3 1 (16.67%) Analyst
3 1 (16.67%) Project Manager
3 1 (16.67%) Senior Analyst
3 1 (16.67%) Senior Manager
3 1 (16.67%) Senior Project Manager
3 1 (16.67%) Service Analyst
3 1 (16.67%) Service Management Analyst
Miscellaneous
1 2 (33.33%) Blackberry
1 2 (33.33%) iPhone
2 1 (16.67%) Virtual Team
Operating Systems
1 2 (33.33%) Windows
Processes & Methodologies
1 4 (66.67%) Service Delivery
2 3 (50.00%) Problem Management
3 2 (33.33%) Asset Management
3 2 (33.33%) Change Management
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) Mentoring
4 1 (16.67%) Presales
4 1 (16.67%) PRINCE2
4 1 (16.67%) Programme Management
4 1 (16.67%) Release Management
4 1 (16.67%) Root Cause Analysis
4 1 (16.67%) Service Management
4 1 (16.67%) Virtual Team Management
Qualifications
1 2 (33.33%) Microsoft Certification
2 1 (16.67%) Degree
2 1 (16.67%) Master's Degree
2 1 (16.67%) MBA
Vendors
1 5 (83.33%) Microsoft
2 2 (33.33%) Lotus
3 1 (16.67%) Progress
3 1 (16.67%) Xerox