The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK / Northern Ireland
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 33 22 32
Rank change year-on-year -11 +10  
Permanent jobs citing SLA 1 6 8
As % of all permanent IT jobs advertised in Northern Ireland 0.53% 3.97% 5.63%
As % of the Quality Assurance & Compliance category 5.00% 13.64% 40.00%
Number of salaries quoted 1 6 2
Median salary £30,000 £50,000 £24,500
Median salary % change year-on-year -40.00% +104.08%  
UK excluding London median salary £36,250 £34,500 £34,000
% change year-on-year +5.07% +1.47%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Northern Ireland
Permanent job vacancies with a requirement for quality assurance and compliance skills 20 44 20
As % of all permanent IT job vacancies advertised in Northern Ireland 10.53% 29.14% 14.08%
Number of salaries quoted 9 40 11
Median salary £35,000 £40,000 £42,500
Median salary % change year-on-year -12.50% -5.88%  
90% offered a salary of more than £28,900 £25,500 £30,600
10% offered a salary of more than £41,000 £90,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in Northern Ireland

The job posting trend of jobs advertised in Northern Ireland citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Northern Ireland

SLA
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Northern Ireland.

Salary trend for SLA in Northern Ireland

SLA
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Northern Ireland region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -9 1 £30,000 -40.00%
SLA
UK

For the 6 months to 26 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region with a requirement for SLA.

1 6 (100.00%) ITIL
1 6 (100.00%) Windows
2 4 (66.67%) MCP
2 4 (66.67%) VMware
2 4 (66.67%) Clustering
2 4 (66.67%) NetBackup
2 4 (66.67%) SCCM
2 4 (66.67%) SC Cleared
2 4 (66.67%) Security Cleared
2 4 (66.67%) VMware Infrastructure
2 4 (66.67%) Enterprise Storage
2 4 (66.67%) Infrastructure Management
2 4 (66.67%) Patch Management
2 4 (66.67%) Performance Optimisation
2 4 (66.67%) Windows Server
2 4 (66.67%) Microsoft Clustering
3 2 (33.33%) Change Management
4 1 (16.67%) Exchange Server 2013
4 1 (16.67%) Office 365
4 1 (16.67%) SQL Server 2012
4 1 (16.67%) Windows 8
4 1 (16.67%) SQL Server 2008
4 1 (16.67%) Windows 7
4 1 (16.67%) Retail
4 1 (16.67%) SQL Server
4 1 (16.67%) Microsoft Office
4 1 (16.67%) MS Exchange
4 1 (16.67%) VoIP
4 1 (16.67%) Microsoft
4 1 (16.67%) Active Directory

SLA
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Exchange Server 2013
1 1 (16.67%) MS Exchange
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 1 (16.67%) VoIP
Database & Business Intelligence
1 1 (16.67%) SQL Server
1 1 (16.67%) SQL Server 2008
1 1 (16.67%) SQL Server 2012
General
1 1 (16.67%) Retail
Job Titles
1 4 (66.67%) Infrastructure Engineer
2 2 (33.33%) Analyst
3 1 (16.67%) 2nd Line Service Desk Analyst
3 1 (16.67%) Infrastructure Analyst
3 1 (16.67%) IT Analyst
3 1 (16.67%) IT Infrastructure Analyst
3 1 (16.67%) Service Analyst
3 1 (16.67%) Service Desk Analyst
Miscellaneous
1 4 (66.67%) Clustering
1 4 (66.67%) Enterprise Storage
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows Server
3 1 (16.67%) Windows 7
3 1 (16.67%) Windows 8
Processes & Methodologies
1 6 (100.00%) ITIL
2 4 (66.67%) Infrastructure Management
2 4 (66.67%) Patch Management
2 4 (66.67%) Performance Optimisation
3 2 (33.33%) Change Management
Qualifications
1 4 (66.67%) MCP
1 4 (66.67%) SC Cleared
1 4 (66.67%) Security Cleared
System Software
1 4 (66.67%) VMware Infrastructure
2 1 (16.67%) Active Directory
Systems Management
1 4 (66.67%) Microsoft Clustering
1 4 (66.67%) NetBackup
1 4 (66.67%) SCCM
Vendors
1 4 (66.67%) VMware
2 1 (16.67%) Microsoft