Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK > Northern Ireland
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 65 31 26
Rank change year-on-year -34 -5 +27
Permanent jobs citing SLA 2 11 9
As % of all permanent IT jobs advertised in Northern Ireland 0.44% 3.25% 5.49%
As % of the Quality Assurance & Compliance category 3.64% 14.86% 40.91%
Number of salaries quoted 2 7 2
Northern Ireland median annual salary £28,250 £50,000 £32,500
Median salary % change year-on-year -43.50% +53.85% +22.64%
10th Percentile £25,925 £31,250 £28,000
90th Percentile £31,975 £52,500 £37,000
UK median annual salary £37,500 £37,500 £37,500

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Northern Ireland
Permanent vacancies with a requirement for quality assurance or compliance skills 55 74 22
As % of all permanent IT jobs advertised in Northern Ireland 12.14% 21.89% 13.41%
Number of salaries quoted 23 57 14
Northern Ireland median annual salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% - +23.08%
10th Percentile £25,850 £26,000 £27,500
90th Percentile £54,250 £61,250 £56,875
UK median annual salary £50,000 £49,000 £46,000
% change year-on-year +2.04% +6.52% +2.22%

SLA
Job Vacancy Trend in Northern Ireland

Job postings citing SLA as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for SLA in Northern Ireland

SLA
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Northern Ireland.

Salary trend for SLA in Northern Ireland

SLA
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Northern Ireland region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -26 2 £28,250 -43.50%
SLA
UK

For the 6 months to 19 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region with a requirement for SLA.

1 2 (100.00%) Microsoft
1 2 (100.00%) SQL Server 2008
1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) MS Exchange
1 2 (100.00%) SQL Server
1 2 (100.00%) SQL Server 2012
1 2 (100.00%) Exchange Server 2013
2 1 (50.00%) Symantec Endpoint Protection
2 1 (50.00%) Mentoring
2 1 (50.00%) Patch Management
2 1 (50.00%) Windows Server
2 1 (50.00%) SQL
2 1 (50.00%) Windows 8
2 1 (50.00%) Symantec Enterprise Vault
2 1 (50.00%) Microsoft Office
2 1 (50.00%) VoIP
2 1 (50.00%) Hyper-V
2 1 (50.00%) XenApp
2 1 (50.00%) Windows 7
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) ITIL V3
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Office 365
2 1 (50.00%) NetScaler
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) CCA
2 1 (50.00%) Citrix Certification
2 1 (50.00%) Microsoft Certification

SLA
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Exchange Server 2013
1 2 (100.00%) MS Exchange
2 1 (50.00%) Exchange Server 2007
2 1 (50.00%) Exchange Server 2010
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Office 365
Communications & Networking
1 1 (50.00%) NetScaler
1 1 (50.00%) VoIP
Database & Business Intelligence
1 2 (100.00%) SQL Server
1 2 (100.00%) SQL Server 2008
1 2 (100.00%) SQL Server 2012
2 1 (50.00%) SQL Server 2005
General
1 1 (50.00%) Finance
Job Titles
1 1 (50.00%) Administrator
1 1 (50.00%) Analyst
1 1 (50.00%) Infrastructure Analyst
1 1 (50.00%) IT Analyst
1 1 (50.00%) IT Infrastructure Analyst
1 1 (50.00%) Systems Administrator
Miscellaneous
1 1 (50.00%) Replication
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 7
2 1 (50.00%) Windows 8
2 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Change Management
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) ITIL V3
2 1 (50.00%) Mentoring
2 1 (50.00%) Patch Management
2 1 (50.00%) Problem Management
2 1 (50.00%) Project Management
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Management
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) CCA
1 1 (50.00%) Citrix Certification
1 1 (50.00%) MCITP
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) Security Cleared
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Hyper-V
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) XenApp
Systems Management
1 1 (50.00%) Backup Exec
1 1 (50.00%) NetBackup
1 1 (50.00%) Norton AntiVirus
1 1 (50.00%) Symantec Endpoint Protection
1 1 (50.00%) Symantec Enterprise Vault
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Citrix
2 1 (50.00%) CommVault
2 1 (50.00%) Symantec
2 1 (50.00%) VMware