Service Level Agreement (SLA)
UK
The table below provides summary statistics and salary benchmarking for jobs requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 14 March 2026, with comparisons to the same periods in the previous two years.
| 6 months to 14 Mar 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 201 | 186 | 137 |
| Rank change year-on-year | -15 | -49 | +8 |
| Permanent jobs citing SLA | 824 | 754 | 1,823 |
| As % of all permanent jobs in the UK | 1.11% | 1.73% | 2.16% |
| As % of the Quality Assurance & Compliance category | 9.64% | 10.65% | 15.08% |
| Number of salaries quoted | 518 | 513 | 1,384 |
| 10th Percentile | £26,250 | £25,000 | £23,500 |
| 25th Percentile | £28,750 | £28,822 | £25,500 |
| Median annual salary (50th Percentile) | £37,500 | £37,500 | £32,500 |
| Median % change year-on-year | - | +15.38% | -17.67% |
| 75th Percentile | £58,750 | £56,250 | £50,000 |
| 90th Percentile | £74,500 | £75,000 | £67,500 |
| UK excluding London median annual salary | £31,500 | £32,500 | £30,000 |
| % change year-on-year | -3.08% | +8.33% | -19.37% |
All Quality Assurance and Compliance Skills
UK
SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills.
| Permanent vacancies with a requirement for quality assurance or compliance skills | 8,544 | 7,081 | 12,085 |
| As % of all permanent jobs advertised in the UK | 11.53% | 16.24% | 14.35% |
| Number of salaries quoted | 4,839 | 3,730 | 8,709 |
| 10th Percentile | £30,580 | £31,250 | £27,400 |
| 25th Percentile | £42,500 | £42,500 | £36,500 |
| Median annual salary (50th Percentile) | £60,000 | £60,000 | £54,000 |
| Median % change year-on-year | - | +11.11% | -6.09% |
| 75th Percentile | £80,000 | £77,500 | £71,250 |
| 90th Percentile | £95,000 | £95,000 | £90,000 |
| UK excluding London median annual salary | £50,000 | £54,228 | £47,500 |
| % change year-on-year | -7.80% | +14.16% | -5.00% |
SLA
Job Vacancy Trend
Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised.
SLA
Salary Trend
Salary distribution trend for jobs in the UK citing SLA.
SLA
Salary Histogram
Salary distribution for jobs citing SLA over the 6 months to 14 March 2026.
SLA
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK over the 6 months to 14 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -32 | 693 | £38,500 | +2.67% | 257 |
| UK excluding London | -21 | 578 | £31,500 | -3.08% | 212 |
| Work from Home | +49 | 223 | £45,000 | -1.37% | 78 |
| London | +51 | 216 | £60,000 | +14.29% | 63 |
| South East | -12 | 146 | £32,500 | -24.42% | 84 |
| Midlands | -24 | 139 | £30,580 | +6.10% | 29 |
| North of England | -85 | 84 | £35,000 | +20.69% | 53 |
| Scotland | +57 | 73 | £27,500 | -56.86% | 7 |
| East Midlands | 0 | 73 | £28,000 | -2.61% | 16 |
| West Midlands | -38 | 61 | £31,290 | +8.56% | 13 |
| South West | -45 | 55 | £31,000 | -22.50% | 16 |
| East of England | -3 | 50 | £32,500 | -23.53% | 31 |
| North West | -31 | 49 | £40,000 | +33.33% | 34 |
| Yorkshire | -63 | 24 | £30,000 | +3.45% | 18 |
| Northern Ireland | -13 | 17 | £37,500 | - | |
| Wales | -1 | 15 | £29,000 | -32.56% | 3 |
| North East | -21 | 11 | - | - | 1 |
SLA
Co-Occurring Skills & Capabilities by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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