Period
to 21 November 2017

The median annual salary for a 1st Line Support was £24,000 in advertised job vacancies in Nottingham during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Nottinghamshire > Nottingham
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 134 141 135
Rank change year-on-year +7 -6 +2
Permanent jobs requiring a 1st Line Support 8 5 9
As % of all permanent IT jobs advertised in Nottingham 0.43% 0.25% 0.39%
As % of the Job Titles category 0.44% 0.25% 0.40%
Number of salaries quoted 8 3 4
Nottingham median annual salary £24,000 £20,000 £20,000
Median salary % change year-on-year +20.00% - -2.44%
10th Percentile £20,275 £19,000 £17,600
90th Percentile £26,833 £21,000 £21,350
Nottinghamshire median annual salary £24,000 £20,000 £20,000
% change year-on-year +20.00% - -11.11%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottingham
Permanent vacancies in Nottingham with a recognized job title 1821 1979 2256
% of permanent IT jobs with a recognized job title 96.91% 97.92% 97.45%
Number of salaries quoted 1603 1615 1696
Nottingham median annual salary £42,500 £42,500 £38,500
Median salary % change year-on-year - +10.39% -3.75%
10th Percentile £26,250 £26,000 £23,750
90th Percentile £67,500 £67,500 £60,750
Nottinghamshire median annual salary £42,500 £42,091 £38,500
% change year-on-year +0.97% +9.33% +2.67%

1st Line Support
Job Vacancy Trend in Nottingham

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for 1st Line Support in Nottingham

1st Line Support
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Nottingham.

Salary trend for 1st Line Support in Nottingham

1st Line Support
Salary Histogram in Nottingham

The salary distribution of IT jobs citing 1st Line Support in Nottingham over the 6 months to 21 November 2017.

Salary histogram for 1st Line Support in Nottingham

1st Line Support Skill Set
Top 28 Co-occurring IT Skills in Nottingham

For the 6 months to 21 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Nottingham region featuring 1st Line Support in the job title.

1 5 (62.50%) ITIL
2 4 (50.00%) JIRA
2 4 (50.00%) Wiki
2 4 (50.00%) ITIL Certification
2 4 (50.00%) Salesforce.com
2 4 (50.00%) Service Delivery
2 4 (50.00%) Finance
3 3 (37.50%) SQL
3 3 (37.50%) Microsoft
3 3 (37.50%) Active Directory
4 2 (25.00%) SQL Server
4 2 (25.00%) Replication
4 2 (25.00%) Mitel
4 2 (25.00%) Pharmaceutical
5 1 (12.50%) Degree
5 1 (12.50%) Microsoft Office
5 1 (12.50%) T-SQL
5 1 (12.50%) Windows
5 1 (12.50%) MS Access
5 1 (12.50%) SharePoint
5 1 (12.50%) MS Exchange
5 1 (12.50%) Windows 7
5 1 (12.50%) Skype for Business
5 1 (12.50%) Office 365
5 1 (12.50%) Windows 8
5 1 (12.50%) SCSM
5 1 (12.50%) Analytical Skills
5 1 (12.50%) Windows 10

1st Line Support Skill Set
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
1 1 (12.50%) SharePoint
1 1 (12.50%) Skype for Business
Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 1 (12.50%) Office 365
Database & Business Intelligence
1 2 (25.00%) SQL Server
2 1 (12.50%) MS Access
Development Applications
1 4 (50.00%) JIRA
General
1 4 (50.00%) Finance
2 2 (25.00%) Pharmaceutical
Miscellaneous
1 4 (50.00%) Wiki
2 2 (25.00%) Replication
3 1 (12.50%) Analytical Skills
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows 10
1 1 (12.50%) Windows 7
1 1 (12.50%) Windows 8
Processes & Methodologies
1 5 (62.50%) ITIL
2 4 (50.00%) Service Delivery
Programming Languages
1 3 (37.50%) SQL
2 1 (12.50%) T-SQL
Qualifications
1 4 (50.00%) ITIL Certification
2 1 (12.50%) Degree
System Software
1 3 (37.50%) Active Directory
Systems Management
1 1 (12.50%) SCSM
Vendors
1 4 (50.00%) Salesforce.com
2 3 (37.50%) Microsoft
3 2 (25.00%) Mitel