Period
to 19 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Oxford with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Oxfordshire > Oxford
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 117 100 118
Rank change year-on-year -17 +18 0
Permanent jobs citing ITSM 4 9 12
As % of all permanent IT jobs advertised in Oxford 0.26% 0.69% 0.75%
As % of the Processes & Methodologies category 0.29% 0.78% 0.86%
Number of salaries quoted 4 2 7
Oxford median annual salary £42,500 £61,250 £65,000
Median salary % change year-on-year -30.61% -5.77% +2.77%
Oxfordshire median annual salary £42,500 £48,750 £65,000
% change year-on-year -12.82% -25.00% +2.77%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Oxford with a requirement for process or methodology skills.

All Process and Methodology Skills
Oxford
Permanent vacancies with a requirement for process or methodology skills 1,399 1,152 1,397
As % of all permanent IT jobs advertised in Oxford 91.44% 88.01% 87.42%
Number of salaries quoted 1,252 967 1,129
Oxford median annual salary £47,500 £42,500 £45,000
Median salary % change year-on-year +11.76% -5.56% +5.88%
10th Percentile £30,000 £27,500 £28,250
90th Percentile £72,500 £63,750 £65,000
Oxfordshire median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

ITSM
Job Vacancy Trend in Oxford

Job postings citing ITSM as a percentage of all IT jobs advertised in Oxford.

Job vacancy trend for ITSM in Oxford

ITSM
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Oxford.

Salary trend for ITSM in Oxford

For the 6 months to 19 January 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxford region with a requirement for ITSM.

1 4 (100.00%) ITIL
2 3 (75.00%) Service Management
2 3 (75.00%) Risk Management
2 3 (75.00%) Finance
2 3 (75.00%) Legal
2 3 (75.00%) Stakeholder Management
2 3 (75.00%) Continuous Improvement
2 3 (75.00%) Service Desk Management
2 3 (75.00%) Internal Audit
3 2 (50.00%) Matrix Organization
3 2 (50.00%) Business Analysis
4 1 (25.00%) Business Process Improvement
4 1 (25.00%) Waterfall
4 1 (25.00%) Agile Software Development
4 1 (25.00%) SOA
4 1 (25.00%) SLA
4 1 (25.00%) Project Management
4 1 (25.00%) ITIL V3
4 1 (25.00%) Process Improvement

ITSM
Co-occurring IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (75.00%) Finance
1 3 (75.00%) Legal
Job Titles
1 4 (100.00%) Service Manager
2 3 (75.00%) Service Desk Manager
3 2 (50.00%) Service Improvement Manager
4 1 (25.00%) Client Services Manager
4 1 (25.00%) Performance Manager
4 1 (25.00%) Service Performance Manager
Processes & Methodologies
1 4 (100.00%) ITIL
2 3 (75.00%) Continuous Improvement
2 3 (75.00%) Internal Audit
2 3 (75.00%) Risk Management
2 3 (75.00%) Service Desk Management
2 3 (75.00%) Service Management
2 3 (75.00%) Stakeholder Management
3 2 (50.00%) Business Analysis
3 2 (50.00%) Matrix Organization
4 1 (25.00%) Agile Software Development
4 1 (25.00%) Business Process Improvement
4 1 (25.00%) ITIL V3
4 1 (25.00%) Process Improvement
4 1 (25.00%) Project Management
4 1 (25.00%) SOA
4 1 (25.00%) Waterfall
Quality Assurance & Compliance
1 1 (25.00%) SLA