Period
to 22 May 2018

The median annual salary for a 2nd Line Support was £33,000 in advertised job vacancies in Poole during the 6 months to 22 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Dorset > Poole
6 months to
22 May 2018
Same period 2017 Same period 2016
Rank 70 45 -
Rank change year-on-year -25 - +55
Permanent jobs requiring a 2nd Line Support 4 2 0
As % of all permanent IT jobs advertised in Poole 0.72% 0.77% -
As % of the Job Titles category 0.76% 0.78% -
Number of salaries quoted 4 2 0
Poole median annual salary £33,000 £25,000 -
Median salary % change year-on-year +32.00% - -
Dorset median annual salary £22,000 £25,000 £24,000
% change year-on-year -12.00% +4.17% -1.03%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Poole. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Poole
Permanent vacancies in Poole with a recognized job title 528 258 307
% of permanent IT jobs with a recognized job title 95.31% 99.23% 99.35%
Number of salaries quoted 515 232 281
Poole median annual salary £39,000 £40,000 £40,000
Median salary % change year-on-year -2.50% - +14.29%
10th Percentile £22,500 £26,250 £26,250
90th Percentile £61,400 £51,925 £50,000
Dorset median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +4.17%

2nd Line Support
Job Vacancy Trend in Poole

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Poole.

Job vacancy trend for 2nd Line Support in Poole

2nd Line Support
Salary Trend in Poole

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Poole.

Salary trend for 2nd Line Support in Poole

2nd Line Support Skill Set
Top 16 Co-occurring IT Skills in Poole

For the 6 months to 22 May 2018, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Poole region featuring 2nd Line Support in the job title.

1 4 (100.00%) Microsoft
2 3 (75.00%) ITIL
2 3 (75.00%) Stakeholder Management
2 3 (75.00%) VMware
2 3 (75.00%) Content Management
2 3 (75.00%) VMware Infrastructure
2 3 (75.00%) Hyper-V
2 3 (75.00%) Visualisation
2 3 (75.00%) Microsoft Azure
2 3 (75.00%) Amazon AWS
3 2 (50.00%) Active Directory
4 1 (25.00%) MS Exchange
4 1 (25.00%) .NET
4 1 (25.00%) IIS
4 1 (25.00%) Driving Licence
4 1 (25.00%) Firewall

2nd Line Support Skill Set
Co-occurring IT Skills in Poole by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) IIS
1 1 (25.00%) MS Exchange
Cloud Services
1 3 (75.00%) Amazon AWS
1 3 (75.00%) Microsoft Azure
Communications & Networking
1 1 (25.00%) Firewall
Libraries, Frameworks & Software Standards
1 1 (25.00%) .NET
Miscellaneous
1 1 (25.00%) Driving Licence
Processes & Methodologies
1 3 (75.00%) Content Management
1 3 (75.00%) ITIL
1 3 (75.00%) Stakeholder Management
1 3 (75.00%) Visualisation
System Software
1 3 (75.00%) Hyper-V
1 3 (75.00%) VMware Infrastructure
2 2 (50.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft
2 3 (75.00%) VMware