The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Reading during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Support Analyst
Berkshire / Reading
Rank 72 77 110
Rank change year-on-year +5 +33  
Permanent jobs requiring a Support Analyst 35 68 43
As % of all permanent IT jobs advertised in Reading 2.82% 3.49% 1.77%
As % of the Job Titles category 2.90% 3.72% 1.87%
Number of salaries quoted 32 60 42
Median salary £25,000 £30,000 £27,500
Median salary % change year-on-year -16.66% +9.09%  
90% offered a salary of more than £20,500 £23,500 £19,050
10% offered a salary of more than £39,900 £50,000 £40,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1205 1829 2302
As % of all permanent IT job vacancies advertised in Reading 97.26% 93.84% 94.93%
Number of salaries quoted 931 1479 1574
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £25,500 £30,000 £25,000
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Reading.

Salary trend for Support Analyst in Reading

Support Analyst
Salary Histogram in Reading

The salary distribution of IT jobs citing Support Analyst in Reading over the 3 months to 27 March 2017.

Salary histogram for Support Analyst in Reading

Support Analyst Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 27 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Support Analyst in the job title.

1 31 (43.06%) Windows
2 24 (33.33%) Active Directory
3 18 (25.00%) Windows Server
4 16 (22.22%) SQL
5 14 (19.44%) Microsoft
6 11 (15.28%) Cisco
6 11 (15.28%) Windows Server 2008
7 10 (13.89%) Cisco Certification
7 10 (13.89%) DNS
7 10 (13.89%) MS Excel
7 10 (13.89%) Windows XP
8 9 (12.50%) CCNA
8 9 (12.50%) Service Delivery
8 9 (12.50%) Firewall
8 9 (12.50%) Windows 2000 Server
9 8 (11.11%) Java
9 8 (11.11%) Oracle
10 7 (9.72%) CRM
10 7 (9.72%) ITIL
10 7 (9.72%) Linux
10 7 (9.72%) TCP/IP
10 7 (9.72%) VPN
10 7 (9.72%) Oracle EBS
10 7 (9.72%) Finance
10 7 (9.72%) Degree
10 7 (9.72%) Oracle EBS R12
11 6 (8.33%) Windows 7
11 6 (8.33%) LAN
11 6 (8.33%) DHCP
11 6 (8.33%) MCP

Support Analyst Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.94%) Exchange Server 2013
2 4 (5.56%) Apache
2 4 (5.56%) Tomcat
3 3 (4.17%) IIS
4 2 (2.78%) MS Exchange
4 2 (2.78%) Skype for Business
5 1 (1.39%) Exchange Server 2003
5 1 (1.39%) SharePoint
Applications
1 10 (13.89%) MS Excel
2 4 (5.56%) MS Office
Business Applications
1 7 (9.72%) Oracle EBS
1 7 (9.72%) Oracle EBS R12
2 2 (2.78%) SAP CO
2 2 (2.78%) SAP FI
2 2 (2.78%) SAP FI/CO
3 1 (1.39%) Dynamics CRM
3 1 (1.39%) Dynamics GP
Cloud Services
1 5 (6.94%) Office 365
2 2 (2.78%) SuccessFactors
3 1 (1.39%) Microsoft Azure
Communications & Networking
1 10 (13.89%) DNS
2 9 (12.50%) Firewall
3 7 (9.72%) TCP/IP
3 7 (9.72%) VPN
4 6 (8.33%) DHCP
4 6 (8.33%) LAN
5 4 (5.56%) CTI
5 4 (5.56%) IP Telephony
5 4 (5.56%) SSL
6 3 (4.17%) Cisco ASA
6 3 (4.17%) Cisco Nexus
6 3 (4.17%) Cisco PIX
6 3 (4.17%) Internet
6 3 (4.17%) VoIP
7 2 (2.78%) VLAN
7 2 (2.78%) WAN
8 1 (1.39%) Skype
Database & Business Intelligence
1 4 (5.56%) MySQL
2 2 (2.78%) SQL Server
3 1 (1.39%) Big Data
3 1 (1.39%) PostgreSQL
3 1 (1.39%) SQL Server Integration Services
3 1 (1.39%) SQL Server Reporting Services
General
1 7 (9.72%) Finance
2 2 (2.78%) Billing
2 2 (2.78%) Marketing
Libraries, Frameworks & Software Standards
1 3 (4.17%) .NET
2 2 (2.78%) CSS
2 2 (2.78%) HTML
2 2 (2.78%) J2EE
3 1 (1.39%) XML
Miscellaneous
1 5 (6.94%) Computer Science
2 4 (5.56%) Analytical Skills
2 4 (5.56%) HP StoreVirtual
3 3 (4.17%) Driving Licence
4 1 (1.39%) Blackberry
4 1 (1.39%) iPhone
4 1 (1.39%) PKI
Operating Systems
1 31 (43.06%) Windows
2 18 (25.00%) Windows Server
3 11 (15.28%) Windows Server 2008
4 10 (13.89%) Windows XP
5 9 (12.50%) Windows 2000 Server
6 7 (9.72%) Linux
7 6 (8.33%) Windows 7
8 5 (6.94%) Unix
9 4 (5.56%) Windows Mobile
10 2 (2.78%) Solaris
10 2 (2.78%) Windows Server 2012
11 1 (1.39%) Windows 10
11 1 (1.39%) Windows 8
11 1 (1.39%) Windows Server 2003
11 1 (1.39%) Windows Vista
Processes & Methodologies
1 9 (12.50%) Service Delivery
2 7 (9.72%) CRM
2 7 (9.72%) ITIL
3 4 (5.56%) Mathematics
4 3 (4.17%) Chemistry
4 3 (4.17%) Physics
5 2 (2.78%) Continuous Improvement
5 2 (2.78%) Data Cleansing
5 2 (2.78%) Data Migration
5 2 (2.78%) ITIL V2
5 2 (2.78%) Logistics
5 2 (2.78%) Mentoring
5 2 (2.78%) Migration
5 2 (2.78%) Problem Management
5 2 (2.78%) SAP Implementation
6 1 (1.39%) Analytics
6 1 (1.39%) Case Management
6 1 (1.39%) Change Control
6 1 (1.39%) Data Protection
6 1 (1.39%) DevOps
Programming Languages
1 16 (22.22%) SQL
2 8 (11.11%) Java
3 4 (5.56%) Shell Script
4 2 (2.78%) C++
4 2 (2.78%) PHP
5 1 (1.39%) C#
5 1 (1.39%) JavaScript
5 1 (1.39%) PowerShell
5 1 (1.39%) Python
5 1 (1.39%) T-SQL
5 1 (1.39%) VBA
Qualifications
1 10 (13.89%) Cisco Certification
2 9 (12.50%) CCNA
3 7 (9.72%) Degree
4 6 (8.33%) MCP
5 4 (5.56%) A+ Certification
6 2 (2.78%) Microsoft Certification
6 2 (2.78%) SC Cleared
6 2 (2.78%) Security Cleared
7 1 (1.39%) MCITP
7 1 (1.39%) MCSA
7 1 (1.39%) MCSE
7 1 (1.39%) NCDA
Quality Assurance & Compliance
1 5 (6.94%) SLA
2 1 (1.39%) QA
System Software
1 24 (33.33%) Active Directory
2 4 (5.56%) Virtual Machines
3 3 (4.17%) VMware Infrastructure
4 2 (2.78%) Hyper-V
Systems Management
1 1 (1.39%) Cisco UCCX
Vendors
1 14 (19.44%) Microsoft
2 11 (15.28%) Cisco
3 8 (11.11%) Oracle
4 4 (5.56%) Dell
4 4 (5.56%) EqualLogic
4 4 (5.56%) HP
4 4 (5.56%) NetApp
4 4 (5.56%) Red Hat
4 4 (5.56%) SAP
4 4 (5.56%) Synology
5 3 (4.17%) CheckPoint
5 3 (4.17%) Fortinet
5 3 (4.17%) Meraki
5 3 (4.17%) Meru Networks
5 3 (4.17%) VMware
6 1 (1.39%) Apple
6 1 (1.39%) Citrix
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