The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Reading during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Berkshire / Reading
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 58 103 113
Rank change year-on-year +45 +10  
Permanent jobs requiring a Support Analyst 53 31 42
As % of all permanent IT jobs advertised in Reading 4.03% 1.74% 1.81%
As % of the Job Titles category 4.16% 1.81% 1.88%
Number of salaries quoted 44 25 42
Median salary £26,000 £32,500 £29,500
Median salary % change year-on-year -20.00% +10.16%  
90% offered a salary of more than £21,000 £23,500 £19,250
10% offered a salary of more than £42,500 £50,000 £42,500
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1275 1714 2235
As % of all permanent IT job vacancies advertised in Reading 97.03% 96.29% 96.25%
Number of salaries quoted 1048 1357 1663
Median salary £45,000 £50,000 £45,000
Median salary % change year-on-year -10.00% +11.11%  
90% offered a salary of more than £25,000 £32,500 £24,500
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Reading

Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Reading.

Salary trend for Support Analyst in Reading

Support Analyst
Salary Histogram in Reading

The salary distribution of IT jobs citing Support Analyst in Reading over the 3 months to 22 June 2017.

Salary histogram for Support Analyst in Reading

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 22 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Support Analyst in the job title.

1 41 (48.24%) Windows
2 29 (34.12%) Active Directory
3 18 (21.18%) Degree
3 18 (21.18%) Finance
3 18 (21.18%) Microsoft
4 16 (18.82%) SQL
5 14 (16.47%) Windows Server
6 12 (14.12%) ITIL
6 12 (14.12%) CRM
7 11 (12.94%) Service Delivery
7 11 (12.94%) Mathematics
7 11 (12.94%) Computer Science
8 10 (11.76%) Windows 7
9 9 (10.59%) Office 365
9 9 (10.59%) Microsoft Excel
9 9 (10.59%) MCP
9 9 (10.59%) Business Intelligence
9 9 (10.59%) LAN
9 9 (10.59%) VPN
10 8 (9.41%) A+ Certification
10 8 (9.41%) PHP
10 8 (9.41%) SQL Server
10 8 (9.41%) Microsoft Office
10 8 (9.41%) Analytical Skills
10 8 (9.41%) SaaS
11 7 (8.24%) SQL Server Integration Services
11 7 (8.24%) T-SQL
11 7 (8.24%) VBA
11 7 (8.24%) XML
11 7 (8.24%) DNS

Support Analyst Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.71%) Exchange Server 2013
1 4 (4.71%) MS Exchange
2 3 (3.53%) IIS
3 1 (1.18%) Exchange Server 2003
3 1 (1.18%) SharePoint
3 1 (1.18%) Skype for Business
Applications
1 9 (10.59%) Microsoft Excel
2 8 (9.41%) Microsoft Office
3 2 (2.35%) MS Visio
Business Applications
1 5 (5.88%) Dynamics GP
2 4 (4.71%) Oracle EBS
2 4 (4.71%) Oracle EBS R12
3 3 (3.53%) Dynamics CRM
3 3 (3.53%) NetSuite
4 1 (1.18%) Dynamics AX
Cloud Services
1 9 (10.59%) Office 365
2 8 (9.41%) SaaS
3 3 (3.53%) Azure Active Directory
3 3 (3.53%) Microsoft Azure
3 3 (3.53%) SuccessFactors
Communications & Networking
1 9 (10.59%) LAN
1 9 (10.59%) VPN
2 7 (8.24%) DHCP
2 7 (8.24%) DNS
2 7 (8.24%) VoIP
3 4 (4.71%) IP Telephony
4 3 (3.53%) Internet
5 2 (2.35%) MPLS
5 2 (2.35%) Skype
5 2 (2.35%) TCP/IP
6 1 (1.18%) Cisco ASA
6 1 (1.18%) Cisco Nexus
6 1 (1.18%) Cisco PIX
6 1 (1.18%) Firewall
6 1 (1.18%) PBX
6 1 (1.18%) Structured Cabling
6 1 (1.18%) Unified Communications
Database & Business Intelligence
1 8 (9.41%) SQL Server
2 7 (8.24%) SQL Server Integration Services
2 7 (8.24%) SQL Server Reporting Services
3 2 (2.35%) SQL Server 2012
4 1 (1.18%) Big Data
4 1 (1.18%) MySQL
4 1 (1.18%) PostgreSQL
4 1 (1.18%) SQL Server 2005
General
1 18 (21.18%) Finance
2 4 (4.71%) Billing
3 2 (2.35%) Marketing
4 1 (1.18%) Banking
4 1 (1.18%) Games
4 1 (1.18%) Retail
4 1 (1.18%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (8.24%) XML
2 4 (4.71%) CSS
3 3 (3.53%) COM
4 2 (2.35%) .NET
4 2 (2.35%) HTML
4 2 (2.35%) J2EE
5 1 (1.18%) iXBRL
Miscellaneous
1 11 (12.94%) Computer Science
2 8 (9.41%) Analytical Skills
3 3 (3.53%) Driving Licence
4 2 (2.35%) Data Centre
4 2 (2.35%) HP StoreVirtual
5 1 (1.18%) Blackberry
5 1 (1.18%) iPhone
Operating Systems
1 41 (48.24%) Windows
2 14 (16.47%) Windows Server
3 10 (11.76%) Windows 7
4 4 (4.71%) Windows 10
5 3 (3.53%) Android
5 3 (3.53%) Apple iOS
5 3 (3.53%) Mac OS X
5 3 (3.53%) Unix
5 3 (3.53%) Windows Mobile
5 3 (3.53%) Windows Server 2008
6 2 (2.35%) Linux
6 2 (2.35%) Solaris
6 2 (2.35%) Windows Server 2003
7 1 (1.18%) Windows Server 2012
7 1 (1.18%) Windows Vista
7 1 (1.18%) Windows XP
Processes & Methodologies
1 12 (14.12%) CRM
1 12 (14.12%) ITIL
2 11 (12.94%) Mathematics
2 11 (12.94%) Service Delivery
3 9 (10.59%) Business Intelligence
4 6 (7.06%) Agile Software Development
4 6 (7.06%) Case Management
4 6 (7.06%) Problem Management
4 6 (7.06%) Task Automation
5 5 (5.88%) Continuous Improvement
5 5 (5.88%) Performance Management
6 4 (4.71%) Coaching
7 3 (3.53%) Chemistry
7 3 (3.53%) Data Cleansing
7 3 (3.53%) Data Migration
7 3 (3.53%) ITIL V2
7 3 (3.53%) Knowledge Management
7 3 (3.53%) Physics
7 3 (3.53%) SAP Implementation
7 3 (3.53%) Time Management
Programming Languages
1 16 (18.82%) SQL
2 8 (9.41%) PHP
3 7 (8.24%) T-SQL
3 7 (8.24%) VBA
4 5 (5.88%) Java
5 3 (3.53%) C++
6 1 (1.18%) C
6 1 (1.18%) JavaScript
6 1 (1.18%) Perl
6 1 (1.18%) Python
Qualifications
1 18 (21.18%) Degree
2 9 (10.59%) MCP
3 8 (9.41%) A+ Certification
4 5 (5.88%) Microsoft Certification
4 5 (5.88%) Numerate Degree
4 5 (5.88%) SC Cleared
4 5 (5.88%) Security Cleared
5 2 (2.35%) Computer Science Degree
5 2 (2.35%) DV Cleared
5 2 (2.35%) MCSE
6 1 (1.18%) AAT
6 1 (1.18%) ACCA
6 1 (1.18%) CCNA
6 1 (1.18%) Cisco Certification
6 1 (1.18%) NCDA
Quality Assurance & Compliance
1 5 (5.88%) SLA
2 1 (1.18%) QA
2 1 (1.18%) Sarbanes-Oxley
System Software
1 29 (34.12%) Active Directory
2 4 (4.71%) VMware Infrastructure
3 2 (2.35%) vSphere
3 2 (2.35%) XenApp
4 1 (1.18%) Hyper-V
Systems Management
1 2 (2.35%) Microsoft Intune
2 1 (1.18%) Norton AntiVirus
Vendors
1 18 (21.18%) Microsoft
2 6 (7.06%) SAP
3 5 (5.88%) Cisco
3 5 (5.88%) Oracle
3 5 (5.88%) Salesforce.com
4 4 (4.71%) HP
4 4 (4.71%) NetApp
4 4 (4.71%) VMware
5 3 (3.53%) CheckPoint
5 3 (3.53%) Citrix
5 3 (3.53%) Remedy
6 2 (2.35%) CyberSource
6 2 (2.35%) Dell
6 2 (2.35%) EqualLogic
6 2 (2.35%) Synology
7 1 (1.18%) Apple
7 1 (1.18%) Avaya
7 1 (1.18%) Fortinet
7 1 (1.18%) Meraki
7 1 (1.18%) Meru Networks
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £45000 per annum + 15% bonus, pension, healthcare
Posted: 6 days ago
Reading, Berkshire
Monarch Recruitment
Salary: £20000 - £40000 per annum
Posted: 6 days ago