Period
to 23 January 2018

The median annual salary for a 2nd Line Support was £24,000 in advertised job vacancies in Redhill during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Surrey > Redhill
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 36 47 50
Rank change year-on-year +11 +3 +8
Permanent jobs requiring a 2nd Line Support 6 7 15
As % of all permanent IT jobs advertised in Redhill 2.37% 1.97% 3.65%
As % of the Job Titles category 2.47% 2.05% 3.69%
Number of salaries quoted 3 6 15
Redhill median annual salary £24,000 £25,250 £29,000
Median salary % change year-on-year -4.95% -12.93% -4.92%
10th Percentile £21,600 £22,750 £24,338
90th Percentile £25,600 £28,875 £30,000
Surrey median annual salary £26,500 £27,500 £27,500
% change year-on-year -3.64% - -1.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Redhill. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Redhill
Permanent vacancies in Redhill with a recognized job title 243 342 406
% of permanent IT jobs with a recognized job title 96.05% 96.34% 98.78%
Number of salaries quoted 206 269 388
Redhill median annual salary £50,000 £50,000 £40,000
Median salary % change year-on-year - +25.00% -11.11%
10th Percentile £25,750 £27,500 £24,525
90th Percentile £67,500 £67,750 £60,000
Surrey median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% -

2nd Line Support
Job Vacancy Trend in Redhill

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Redhill.

Job vacancy trend for 2nd Line Support in Redhill

2nd Line Support
Salary Trend in Redhill

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Redhill.

Salary trend for 2nd Line Support in Redhill

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Redhill

For the 6 months to 23 January 2018, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Redhill region featuring 2nd Line Support in the job title.

1 6 (100.00%) Windows
1 6 (100.00%) Windows Server
2 5 (83.33%) Windows 7
2 5 (83.33%) Office 365
3 4 (66.67%) Windows 8
3 4 (66.67%) Windows Server 2012
3 4 (66.67%) Exchange Server 2013
3 4 (66.67%) Windows Vista
3 4 (66.67%) Windows Server 2003
3 4 (66.67%) Windows Server 2008
3 4 (66.67%) Microsoft
3 4 (66.67%) Microsoft Excel
3 4 (66.67%) SQL Server
3 4 (66.67%) Microsoft Office
3 4 (66.67%) Windows XP
4 2 (33.33%) VoIP
4 2 (33.33%) Active Directory
4 2 (33.33%) Advertising
4 2 (33.33%) VMware
4 2 (33.33%) Hyper-V
5 1 (16.67%) Microsoft Azure
5 1 (16.67%) Aerohive Networks
5 1 (16.67%) Windows 10
5 1 (16.67%) VLAN
5 1 (16.67%) SonicWALL
5 1 (16.67%) VMware Infrastructure
5 1 (16.67%) NETGEAR
5 1 (16.67%) Migration
5 1 (16.67%) Service Management
5 1 (16.67%) Firewall

2nd Line Support Skill Set
Co-occurring IT Skills in Redhill by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) Exchange Server 2013
2 1 (16.67%) SharePoint
Applications
1 4 (66.67%) Microsoft Excel
1 4 (66.67%) Microsoft Office
Cloud Services
1 5 (83.33%) Office 365
2 1 (16.67%) Microsoft Azure
Communications & Networking
1 2 (33.33%) VoIP
2 1 (16.67%) DHCP
2 1 (16.67%) DNS
2 1 (16.67%) Firewall
2 1 (16.67%) TCP/IP
2 1 (16.67%) VLAN
2 1 (16.67%) Wireless
Database & Business Intelligence
1 4 (66.67%) SQL Server
General
1 2 (33.33%) Advertising
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server
2 5 (83.33%) Windows 7
3 4 (66.67%) Windows 8
3 4 (66.67%) Windows Server 2003
3 4 (66.67%) Windows Server 2008
3 4 (66.67%) Windows Server 2012
3 4 (66.67%) Windows Vista
3 4 (66.67%) Windows XP
4 1 (16.67%) Windows 10
Processes & Methodologies
1 1 (16.67%) ITSM
1 1 (16.67%) Migration
1 1 (16.67%) Service Management
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) Hyper-V
2 1 (16.67%) VMware Infrastructure
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) VMware
3 1 (16.67%) Aerohive Networks
3 1 (16.67%) NETGEAR
3 1 (16.67%) SonicWALL