Customer Support Manager Jobs in Solihull

Customer Support Manager
West Midlands > Solihull

The median Customer Support Manager salary in Solihull is £55,000 per year, according to job vacancies posted during the 6 months leading to 2 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Aug 2025
Same period 2024 Same period 2023
Rank 28 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Manager 1 0 0
As % of all permanent jobs advertised in Solihull 0.81% - -
As % of the Job Titles category 0.81% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £55,000 - -
West Midlands median annual salary £55,000 - -

All Permanent IT Job Vacancies
Solihull

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Solihull with a recognized job title 123 177 206
% of permanent jobs with a recognized job title 99.19% 95.68% 86.55%
Number of salaries quoted 70 125 143
10th Percentile £39,750 £26,250 £26,250
25th Percentile £43,750 £36,750 £38,563
Median annual salary (50th Percentile) £55,000 £55,000 £52,500
Median % change year-on-year - +4.76% +11.70%
75th Percentile £70,313 £67,500 £60,750
90th Percentile £85,000 £75,000 £73,750
West Midlands median annual salary £50,000 £50,000 £52,500
% change year-on-year - -4.76% +5.00%

Customer Support Manager Skill Set
Top 16 Co-occurring Skills and Capabilities in Solihull

For the 6 months to 2 August 2025, Customer Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Solihull region featuring Customer Support Manager in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) CRM
1 1 (100.00%) SLA
1 1 (100.00%) Six Sigma
1 1 (100.00%) Service Management
1 1 (100.00%) Agile
1 1 (100.00%) Performance Management
1 1 (100.00%) SaaS
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Performance Improvement
1 1 (100.00%) Analytics
1 1 (100.00%) Enterprise Software
1 1 (100.00%) Coaching
1 1 (100.00%) Case Management
1 1 (100.00%) Customer Experience
1 1 (100.00%) Culture of Ownership

Customer Support Manager Skill Set
Co-occurring Skills and Capabilities in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) SaaS
Miscellaneous
1 1 (100.00%) Culture of Ownership
1 1 (100.00%) Enterprise Software
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) Analytics
1 1 (100.00%) Case Management
1 1 (100.00%) Coaching
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) ITIL
1 1 (100.00%) Performance Improvement
1 1 (100.00%) Performance Management
1 1 (100.00%) Service Management
1 1 (100.00%) Six Sigma
Quality Assurance & Compliance
1 1 (100.00%) SLA