Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Solihull with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands > Solihull
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 49 46 49
Rank change year-on-year -3 +3 +21
Permanent jobs citing Service Management 6 8 11
As % of all permanent IT jobs advertised in Solihull 1.51% 1.93% 2.11%
As % of the Processes & Methodologies category 1.68% 2.29% 2.69%
Number of salaries quoted 5 6 4
Solihull median annual salary £50,000 £77,500 £50,000
Median salary % change year-on-year -35.48% +55.00% +31.58%
West Midlands median annual salary £45,000 £42,765 £48,375
% change year-on-year +5.23% -11.60% -3.25%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Solihull with a requirement for process or methodology skills.

All Process and Methodology Skills
Solihull
Permanent vacancies with a requirement for process or methodology skills 357 349 409
As % of all permanent IT jobs advertised in Solihull 89.70% 84.10% 78.50%
Number of salaries quoted 323 310 366
Solihull median annual salary £45,000 £42,500 £37,250
Median salary % change year-on-year +5.88% +14.09% -0.67%
10th Percentile £26,000 £25,000 £23,875
90th Percentile £76,500 £76,250 £52,500
West Midlands median annual salary £40,000 £40,000 £40,000

Service Management
Job Vacancy Trend in Solihull

Job postings citing Service Management as a percentage of all IT jobs advertised in Solihull.

Job vacancy trend for Service Management in Solihull

Service Management
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Solihull.

Salary trend for Service Management in Solihull

For the 6 months to 20 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region with a requirement for Service Management.

1 6 (100.00%) Microsoft
2 5 (83.33%) ITIL
2 5 (83.33%) Windows
2 5 (83.33%) Enterprise Storage
3 4 (66.67%) Office 365
3 4 (66.67%) People Management
3 4 (66.67%) VMware Infrastructure
3 4 (66.67%) Hyper-V
3 4 (66.67%) Microsoft Azure
3 4 (66.67%) EqualLogic
3 4 (66.67%) Incident Management
3 4 (66.67%) SLA
3 4 (66.67%) Service Delivery Management
3 4 (66.67%) MS Exchange
3 4 (66.67%) Active Directory
3 4 (66.67%) Dell
3 4 (66.67%) Citrix
3 4 (66.67%) NetApp
3 4 (66.67%) Service Delivery
3 4 (66.67%) Disaster Recovery
3 4 (66.67%) Firewall
3 4 (66.67%) Management Information System
3 4 (66.67%) VMware
4 1 (16.67%) Business Analysis
4 1 (16.67%) Banking
4 1 (16.67%) TOGAF
4 1 (16.67%) Finance
4 1 (16.67%) Migration
4 1 (16.67%) MAILsweeper
4 1 (16.67%) Data Modelling

Service Management
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) MS Exchange
2 1 (16.67%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 4 (66.67%) Microsoft Azure
1 4 (66.67%) Office 365
Communications & Networking
1 4 (66.67%) Firewall
Database & Business Intelligence
1 1 (16.67%) Data Warehouse
General
1 1 (16.67%) Banking
1 1 (16.67%) Finance
Job Titles
1 4 (66.67%) Client Services Manager
1 4 (66.67%) IT Manager
1 4 (66.67%) IT Services Manager
1 4 (66.67%) IT Technical Manager
1 4 (66.67%) Service Manager
1 4 (66.67%) Technical Manager
1 4 (66.67%) Technical Services Manager
2 1 (16.67%) 1st/2nd Line Service Desk Analyst
2 1 (16.67%) 2nd Line Service Desk Analyst
2 1 (16.67%) Analyst
2 1 (16.67%) Architect
2 1 (16.67%) Banking Analyst
2 1 (16.67%) Data Architect
2 1 (16.67%) ITIL Service Analyst
2 1 (16.67%) ITIL Service Desk Analyst
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Desk Analyst
2 1 (16.67%) Solutions Architect
Miscellaneous
1 5 (83.33%) Enterprise Storage
2 4 (66.67%) Management Information System
Operating Systems
1 5 (83.33%) Windows
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) Disaster Recovery
2 4 (66.67%) Incident Management
2 4 (66.67%) People Management
2 4 (66.67%) Service Delivery
2 4 (66.67%) Service Delivery Management
3 1 (16.67%) Business Analysis
3 1 (16.67%) Data Modelling
3 1 (16.67%) Migration
3 1 (16.67%) Requirements Management
3 1 (16.67%) TOGAF
Programming Languages
1 1 (16.67%) C#
1 1 (16.67%) SQL
Quality Assurance & Compliance
1 4 (66.67%) SLA
System Software
1 4 (66.67%) Active Directory
1 4 (66.67%) Hyper-V
1 4 (66.67%) VMware Infrastructure
Systems Management
1 1 (16.67%) MAILsweeper
Vendors
1 6 (100.00%) Microsoft
2 4 (66.67%) Citrix
2 4 (66.67%) Dell
2 4 (66.67%) EqualLogic
2 4 (66.67%) NetApp
2 4 (66.67%) VMware