Period
to 24 November 2017

The median annual salary for a Service Analyst was £20,000 in advertised job vacancies in Solihull during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
West Midlands > Solihull
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 49 38 53
Rank change year-on-year -11 +15 +20
Permanent jobs requiring a Service Analyst 8 15 9
As % of all permanent IT jobs advertised in Solihull 2.01% 3.53% 1.71%
As % of the Job Titles category 2.10% 3.62% 1.79%
Number of salaries quoted 3 16 10
Solihull median annual salary £20,000 £24,000 £21,000
Median salary % change year-on-year -16.67% +14.29% -4.55%
10th Percentile £19,000 £19,500 £18,750
90th Percentile £21,000 £36,000 £23,925
West Midlands median annual salary £22,000 £22,742 £21,250
% change year-on-year -3.26% +7.02% -26.72%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Solihull
Permanent vacancies in Solihull with a recognized job title 381 414 503
% of permanent IT jobs with a recognized job title 95.73% 97.41% 95.81%
Number of salaries quoted 350 363 443
Solihull median annual salary £42,500 £40,000 £35,000
Median salary % change year-on-year +6.25% +14.29% -6.67%
10th Percentile £22,475 £22,500 £24,000
90th Percentile £67,500 £70,000 £52,500
West Midlands median annual salary £40,000 £40,000 £40,000

Service Analyst
Job Vacancy Trend in Solihull

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Solihull.

Job vacancy trend for Service Analyst in Solihull

Service Analyst
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Solihull.

Salary trend for Service Analyst in Solihull

Service Analyst Skill Set
Top 18 Co-occurring IT Skills in Solihull

For the 6 months to 24 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region featuring Service Analyst in the job title.

1 5 (62.50%) ITIL
2 4 (50.00%) Microsoft
2 4 (50.00%) Remedy
2 4 (50.00%) ITSM
2 4 (50.00%) Incident Management
2 4 (50.00%) Remedy ITSM
2 4 (50.00%) SC Cleared
2 4 (50.00%) Security Cleared
3 3 (37.50%) Driving Licence
3 3 (37.50%) BS25999
3 3 (37.50%) ISO/IEC 20000
3 3 (37.50%) ISO/IEC 27001
3 3 (37.50%) Retail
4 1 (12.50%) Banking
4 1 (12.50%) Finance
4 1 (12.50%) Service Management
4 1 (12.50%) MAILsweeper
4 1 (12.50%) Microsoft Office

Service Analyst Skill Set
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Office
Business Applications
1 4 (50.00%) Remedy ITSM
General
1 3 (37.50%) Retail
2 1 (12.50%) Banking
2 1 (12.50%) Finance
Miscellaneous
1 3 (37.50%) Driving Licence
Processes & Methodologies
1 5 (62.50%) ITIL
2 4 (50.00%) Incident Management
2 4 (50.00%) ITSM
3 1 (12.50%) Service Management
Qualifications
1 4 (50.00%) SC Cleared
1 4 (50.00%) Security Cleared
Quality Assurance & Compliance
1 3 (37.50%) BS25999
1 3 (37.50%) ISO/IEC 20000
1 3 (37.50%) ISO/IEC 27001
Systems Management
1 1 (12.50%) MAILsweeper
Vendors
1 4 (50.00%) Microsoft
1 4 (50.00%) Remedy