Service Desk Manager Job Trends in Solihull

Service Desk Manager
West Midlands > Solihull

The median Service Desk Manager salary in Solihull is £45,000 per year, according to job vacancies posted during the 6 months leading to 8 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 18 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Manager 2 0 0
As % of all permanent jobs in Solihull 1.08% - -
As % of the Job Titles category 1.21% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £45,000 - -
West Midlands median annual salary £45,000 £47,500 £56,000
% change year-on-year -5.26% -15.18% +49.33%

All Permanent IT Job Roles
Solihull

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Solihull with a recognized job title 165 148 249
% of permanent jobs with a recognized job title 88.71% 97.37% 96.89%
Number of salaries quoted 122 89 187
10th Percentile £30,000 £40,500 £26,250
25th Percentile £40,000 £47,500 £36,750
Median annual salary (50th Percentile) £55,000 £56,822 £50,000
Median % change year-on-year -3.21% +13.64% -4.76%
75th Percentile £75,000 £67,500 £66,250
90th Percentile £80,000 £77,500 £71,750
West Midlands median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -4.76%

Service Desk Manager
Job Vacancy Trend in Solihull

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Manager' in the job title relative to all permanent IT jobs advertised in Solihull.

Service Desk Manager job vacancy trend in Solihull

Service Desk Manager
Salary Trend in Solihull

Salary distribution trend for Service Desk Manager job vacancies in Solihull.

Salary distribution trend for Service Desk Manager job vacancies in Solihull

Service Desk Manager Skill Set
Top 18 Co-Occurring Skills & Capabilities in Solihull

For the 6 months to 8 June 2026, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Solihull region featuring Service Desk Manager in the job title.

1 2 (100.00%) Service Delivery
1 2 (100.00%) SLA
2 1 (50.00%) AWS
2 1 (50.00%) Azure
2 1 (50.00%) Coaching
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Customer Experience
2 1 (50.00%) Escalation Management
2 1 (50.00%) ITIL
2 1 (50.00%) Mentoring
2 1 (50.00%) Microsoft
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Process Improvement
2 1 (50.00%) Remote Monitoring and Management
2 1 (50.00%) Service Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Windows

Service Desk Manager Skill Set
Co-Occurring Skills & Capabilities in Solihull by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (50.00%) AWS
1 1 (50.00%) Azure
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Social Skills
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 2 (100.00%) Service Delivery
2 1 (50.00%) Coaching
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Customer Experience
2 1 (50.00%) Escalation Management
2 1 (50.00%) ITIL
2 1 (50.00%) Mentoring
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Process Improvement
2 1 (50.00%) Remote Monitoring and Management
2 1 (50.00%) Service Management
2 1 (50.00%) Stakeholder Management
Quality Assurance & Compliance
1 2 (100.00%) SLA
Vendors
1 1 (50.00%) Microsoft