Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Solihull with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
West Midlands > Solihull
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 34 47 54
Rank change year-on-year +13 +7 +1
Permanent jobs citing Service Delivery 24 4 10
As % of all permanent IT jobs advertised in Solihull 5.97% 0.95% 1.91%
As % of the Processes & Methodologies category 6.70% 1.13% 2.43%
Number of salaries quoted 19 2 11
Solihull median annual salary £41,500 £41,750 £47,500
Median salary % change year-on-year -0.60% -12.11% +26.67%
10th Percentile £18,750 £30,225 £37,500
90th Percentile £50,000 £54,675 £48,750
West Midlands median annual salary £47,750 £44,738 £47,500
% change year-on-year +6.73% -5.82% -9.52%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Solihull with a requirement for process or methodology skills.

All Process and Methodology Skills
Solihull
Permanent vacancies with a requirement for process or methodology skills 358 355 411
As % of all permanent IT jobs advertised in Solihull 89.05% 84.32% 78.44%
Number of salaries quoted 325 316 368
Solihull median annual salary £45,000 £42,500 £37,250
Median salary % change year-on-year +5.88% +14.09% -0.67%
10th Percentile £26,000 £25,000 £23,750
90th Percentile £75,500 £73,125 £52,500
West Midlands median annual salary £40,000 £40,000 £40,000

Service Delivery
Job Vacancy Trend in Solihull

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Solihull.

Job vacancy trend for Service Delivery in Solihull

Service Delivery
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Solihull.

Salary trend for Service Delivery in Solihull

Service Delivery
Salary Histogram in Solihull

The salary distribution of IT jobs citing Service Delivery in Solihull over the 6 months to 23 November 2017.

Salary histogram for Service Delivery in Solihull

For the 6 months to 23 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region with a requirement for Service Delivery.

1 11 (45.83%) ITIL
2 10 (41.67%) VMware
2 10 (41.67%) VMware Infrastructure
3 9 (37.50%) Windows
3 9 (37.50%) Microsoft
4 8 (33.33%) Citrix
4 8 (33.33%) Internet
4 8 (33.33%) MS Exchange
4 8 (33.33%) Telecoms
4 8 (33.33%) Hyper-V
5 6 (25.00%) Microsoft Azure
5 6 (25.00%) Microsoft Excel
5 6 (25.00%) CRM
6 5 (20.83%) Microsoft Certification
6 5 (20.83%) Active Directory
6 5 (20.83%) Service Delivery Management
7 4 (16.67%) People Management
7 4 (16.67%) Windows Server
7 4 (16.67%) VCP4
7 4 (16.67%) EqualLogic
7 4 (16.67%) Enterprise Storage
7 4 (16.67%) Exchange Server 2010
7 4 (16.67%) ITIL V3
7 4 (16.67%) iSCSI
7 4 (16.67%) Office 365
7 4 (16.67%) VCP5
7 4 (16.67%) Exchange Server 2013
7 4 (16.67%) Dell
7 4 (16.67%) arcserve
7 4 (16.67%) Symantec

Service Delivery
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (33.33%) MS Exchange
2 4 (16.67%) Exchange Server 2010
2 4 (16.67%) Exchange Server 2013
Applications
1 6 (25.00%) Microsoft Excel
Cloud Services
1 6 (25.00%) Microsoft Azure
2 4 (16.67%) Office 365
3 2 (8.33%) Amazon AWS
Communications & Networking
1 8 (33.33%) Internet
2 4 (16.67%) Firewall
2 4 (16.67%) iSCSI
2 4 (16.67%) SAN
3 2 (8.33%) Broadband
4 1 (4.17%) SMS
General
1 8 (33.33%) Telecoms
2 1 (4.17%) Finance
2 1 (4.17%) Legal
Job Titles
1 10 (41.67%) Service Manager
2 4 (16.67%) Client Services Manager
2 4 (16.67%) Customer Service Advisor
2 4 (16.67%) Delivery Manager
2 4 (16.67%) IT Manager
2 4 (16.67%) IT Services Manager
2 4 (16.67%) IT Technical Manager
2 4 (16.67%) Services Delivery Manager
2 4 (16.67%) Technical Manager
2 4 (16.67%) Technical Services Manager
2 4 (16.67%) Technical Specialist
2 4 (16.67%) Wintel Specialist
2 4 (16.67%) Wintel Technical Specialist
3 3 (12.50%) IT Support
4 2 (8.33%) Analyst
4 2 (8.33%) Customer Support Analyst
4 2 (8.33%) Infrastructure Engineer
4 2 (8.33%) IT Analyst
4 2 (8.33%) Support Analyst
4 2 (8.33%) Wintel Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 2 (8.33%) Web Services
Miscellaneous
1 4 (16.67%) Enterprise Storage
1 4 (16.67%) Management Information System
2 3 (12.50%) Virtual Team
3 2 (8.33%) Analytical Skills
3 2 (8.33%) Handset
Operating Systems
1 9 (37.50%) Windows
2 4 (16.67%) Windows Server
2 4 (16.67%) Windows Server 2008
3 1 (4.17%) Windows 7
Processes & Methodologies
1 11 (45.83%) ITIL
2 6 (25.00%) CRM
3 5 (20.83%) Service Delivery Management
4 4 (16.67%) Disaster Recovery
4 4 (16.67%) Incident Management
4 4 (16.67%) ITIL V3
4 4 (16.67%) People Management
4 4 (16.67%) Project Management
4 4 (16.67%) Service Management
5 3 (12.50%) Virtual Team Management
6 2 (8.33%) Application Packaging
6 2 (8.33%) Mentoring
6 2 (8.33%) Patch Management
6 2 (8.33%) Release Management
6 2 (8.33%) Software Distribution
6 2 (8.33%) Statistics
7 1 (4.17%) Change Management
7 1 (4.17%) Service Desk Management
7 1 (4.17%) Supplier Management
7 1 (4.17%) Time Management
Programming Languages
1 4 (16.67%) PowerShell
Qualifications
1 5 (20.83%) Microsoft Certification
2 4 (16.67%) MCITP
2 4 (16.67%) VCP4
2 4 (16.67%) VCP5
2 4 (16.67%) VMware Certified Professional (VCP)
3 1 (4.17%) ITIL Certification
Quality Assurance & Compliance
1 4 (16.67%) SLA
System Software
1 10 (41.67%) VMware Infrastructure
2 8 (33.33%) Hyper-V
3 5 (20.83%) Active Directory
Systems Management
1 4 (16.67%) Norton AntiVirus
1 4 (16.67%) SCCM
1 4 (16.67%) SCOM
Vendors
1 10 (41.67%) VMware
2 9 (37.50%) Microsoft
3 8 (33.33%) Citrix
4 4 (16.67%) arcserve
4 4 (16.67%) Barracuda Networks
4 4 (16.67%) Dell
4 4 (16.67%) EqualLogic
4 4 (16.67%) McAfee
4 4 (16.67%) NetApp
4 4 (16.67%) Symantec
4 4 (16.67%) Veritas
5 3 (12.50%) SAP