Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South West > Somerset
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 117 - 105
Rank change year-on-year - +105 +10
Permanent jobs citing Customer Engagement 6 0 3
As % of all permanent IT jobs advertised in Somerset 0.45% - 0.24%
As % of the Processes & Methodologies category 0.50% - 0.28%
Number of salaries quoted 9 0 3
Somerset median annual salary £50,000 - £60,000
10th Percentile £45,750 - £55,500
90th Percentile £69,500 - £70,600
South West median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +29.41%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for process or methodology skills.

All Process and Methodology Skills
Somerset
Permanent vacancies with a requirement for process or methodology skills 1200 1209 1090
As % of all permanent IT jobs advertised in Somerset 90.16% 90.77% 86.85%
Number of salaries quoted 987 1023 943
Somerset median annual salary £40,500 £40,000 £37,500
Median salary % change year-on-year +1.25% +6.67% +7.14%
10th Percentile £26,250 £26,250 £24,000
90th Percentile £58,750 £57,500 £55,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Customer Engagement
Job Vacancy Trend in Somerset

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Customer Engagement in Somerset

Customer Engagement
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Somerset.

Salary trend for Customer Engagement in Somerset

Customer Engagement
Salary Histogram in Somerset

The salary distribution of IT jobs citing Customer Engagement in Somerset over the 6 months to 19 November 2017.

Salary histogram for Customer Engagement in Somerset

Customer Engagement
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Somerset region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 4 £50,000 -
Customer Engagement
South West

For the 6 months to 19 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region with a requirement for Customer Engagement.

1 4 (66.67%) Agile Software Development
2 3 (50.00%) User Stories
2 3 (50.00%) Acceptance Criteria
3 2 (33.33%) SDLC
4 1 (16.67%) SAP FI/CO
4 1 (16.67%) SAP CO
4 1 (16.67%) TDD
4 1 (16.67%) Web Development
4 1 (16.67%) Symfony
4 1 (16.67%) Zend
4 1 (16.67%) Continuous Integration
4 1 (16.67%) Git (software)
4 1 (16.67%) RESTful
4 1 (16.67%) Microsoft Azure
4 1 (16.67%) Amazon AWS
4 1 (16.67%) MVC
4 1 (16.67%) Finance
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) LAMP
4 1 (16.67%) Scrum
4 1 (16.67%) HTML
4 1 (16.67%) PHP
4 1 (16.67%) MySQL
4 1 (16.67%) SAP
4 1 (16.67%) Linux
4 1 (16.67%) OOP
4 1 (16.67%) Microsoft
4 1 (16.67%) SAP FI
4 1 (16.67%) Presales
4 1 (16.67%) Secure Coding

Customer Engagement
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (16.67%) SAP CO
1 1 (16.67%) SAP FI
1 1 (16.67%) SAP FI/CO
Cloud Services
1 1 (16.67%) Amazon AWS
1 1 (16.67%) GitHub
1 1 (16.67%) Microsoft Azure
Database & Business Intelligence
1 1 (16.67%) MySQL
Development Applications
1 1 (16.67%) Git (software)
General
1 1 (16.67%) Finance
Job Titles
1 3 (50.00%) Agile Business Analyst
1 3 (50.00%) Analyst
1 3 (50.00%) Business Analyst
2 2 (33.33%) Consultant
2 2 (33.33%) Senior Analyst
2 2 (33.33%) Senior Business Analyst
3 1 (16.67%) Developer
3 1 (16.67%) Junior
3 1 (16.67%) Junior Developer
3 1 (16.67%) Junior PHP Developer
3 1 (16.67%) PHP Developer
3 1 (16.67%) SAP CO Consultant
3 1 (16.67%) SAP Consultant
3 1 (16.67%) SAP FI Consultant
3 1 (16.67%) SAP FI/CO Consultant
3 1 (16.67%) Senior Consultant
3 1 (16.67%) Senior SAP Consultant
3 1 (16.67%) Senior SAP FI/CO Consultant
3 1 (16.67%) Software Analyst
3 1 (16.67%) Solutions Consultant
Libraries, Frameworks & Software Standards
1 1 (16.67%) AngularJS
1 1 (16.67%) Doctrine
1 1 (16.67%) HTML
1 1 (16.67%) LAMP
1 1 (16.67%) React
1 1 (16.67%) RESTful
1 1 (16.67%) Symfony
Miscellaneous
1 1 (16.67%) Data Centre
1 1 (16.67%) Public Cloud
Operating Systems
1 1 (16.67%) Linux
Processes & Methodologies
1 4 (66.67%) Agile Software Development
2 3 (50.00%) Acceptance Criteria
2 3 (50.00%) User Stories
3 2 (33.33%) SDLC
4 1 (16.67%) Continuous Integration
4 1 (16.67%) MVC
4 1 (16.67%) OOP
4 1 (16.67%) Open Source
4 1 (16.67%) Presales
4 1 (16.67%) Scrum
4 1 (16.67%) Secure Coding
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) TDD
4 1 (16.67%) Web Development
Programming Languages
1 1 (16.67%) PHP
Vendors
1 1 (16.67%) Microsoft
1 1 (16.67%) SAP
1 1 (16.67%) Zend