Period
to 23 February 2018

The median annual salary for an IT Support was £24,500 in advertised job vacancies in Somerset during the 6 months to 23 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South West > Somerset
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 59 96 64
Rank change year-on-year +37 -32 -2
Permanent jobs requiring an IT Support 52 17 46
As % of all permanent IT jobs advertised in Somerset 4.22% 1.35% 3.67%
As % of the Job Titles category 4.32% 1.39% 3.74%
Number of salaries quoted 42 18 36
Somerset median annual salary £24,500 £20,000 £25,000
Median salary % change year-on-year +22.50% -20.00% +13.64%
10th Percentile £21,000 £17,500 £19,750
90th Percentile £33,375 £35,250 £38,750
South West median annual salary £23,500 £25,000 £26,067
% change year-on-year -6.00% -4.09% +15.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 1,203 1,227 1,230
% of permanent IT jobs with a recognized job title 97.65% 97.54% 98.16%
Number of salaries quoted 1,015 1,031 1,065
Somerset median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £24,500 £24,650 £23,500
90th Percentile £58,750 £58,750 £53,750
South West median annual salary £40,362 £40,000 £40,000
% change year-on-year +0.90% - +6.67%

IT Support
Job Vacancy Trend in Somerset

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for IT Support in Somerset

IT Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Somerset.

Salary trend for IT Support in Somerset

IT Support
Salary Histogram in Somerset

The salary distribution of IT jobs citing IT Support in Somerset over the 6 months to 23 February 2018.

Salary histogram for IT Support in Somerset

IT Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Somerset region over the 6 months to 23 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +22 31 £25,000 +31.58% 2
Taunton +18 5 £22,000 -14.56% 2
Portishead +5 4 £22,500 -25.00% 1
Clevedon -19 3 £27,500 +22.22% 1
Cheddar - 3 £23,500 -
Weston-super-Mare - 2 £23,500 - 1
Yeovil +2 1 - -
IT Support
South West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Somerset

For the 6 months to 23 February 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring IT Support in the job title.

1 42 (80.77%) Windows
2 35 (67.31%) Active Directory
3 28 (53.85%) Windows Server 2008
4 27 (51.92%) Windows Server 2012
5 26 (50.00%) Windows 7
6 24 (46.15%) VMware
7 23 (44.23%) Windows Server
8 21 (40.38%) Office 365
9 19 (36.54%) Firewall
9 19 (36.54%) TCP/IP
10 17 (32.69%) Microsoft
11 16 (30.77%) Skype for Business
12 15 (28.85%) DHCP
12 15 (28.85%) DNS
13 14 (26.92%) Veeam
14 12 (23.08%) VLAN
14 12 (23.08%) VMware Infrastructure
14 12 (23.08%) Microsoft Office
15 11 (21.15%) SharePoint
15 11 (21.15%) Degree
15 11 (21.15%) Skype
16 10 (19.23%) SQL Server
16 10 (19.23%) Legal
17 9 (17.31%) Finance
17 9 (17.31%) Video Conferencing
17 9 (17.31%) Windows 10
18 6 (11.54%) ITIL
19 5 (9.62%) Business Intelligence
19 5 (9.62%) Analytical Skills
19 5 (9.62%) Customer-Centric Approach

IT Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (30.77%) Skype for Business
2 11 (21.15%) SharePoint
3 3 (5.77%) Moodle
4 2 (3.85%) MS Exchange
5 1 (1.92%) Exchange Server 2013
Applications
1 12 (23.08%) Microsoft Office
Cloud Services
1 21 (40.38%) Office 365
2 3 (5.77%) Microsoft Azure
3 2 (3.85%) Google Drive
3 2 (3.85%) OneDrive
4 1 (1.92%) Amazon AWS
4 1 (1.92%) Google Cloud Platform
Communications & Networking
1 19 (36.54%) Firewall
1 19 (36.54%) TCP/IP
2 15 (28.85%) DHCP
2 15 (28.85%) DNS
3 12 (23.08%) VLAN
4 11 (21.15%) Skype
5 3 (5.77%) VoIP
5 3 (5.77%) WAN
5 3 (5.77%) Wireless
6 2 (3.85%) Internet
6 2 (3.85%) SAN
6 2 (3.85%) SMS
7 1 (1.92%) Network Security
7 1 (1.92%) VPN
7 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 10 (19.23%) SQL Server
2 2 (3.85%) Relational Database
General
1 10 (19.23%) Legal
2 9 (17.31%) Finance
3 4 (7.69%) Law
4 1 (1.92%) Advertising
4 1 (1.92%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
1 2 (3.85%) HTML
Miscellaneous
1 9 (17.31%) Video Conferencing
2 5 (9.62%) Analytical Skills
3 3 (5.77%) Driving Licence
3 3 (5.77%) Replication
3 3 (5.77%) VLE
4 1 (1.92%) Blackberry
4 1 (1.92%) Cyber Defence
4 1 (1.92%) iPhone
4 1 (1.92%) Wiki
Operating Systems
1 42 (80.77%) Windows
2 28 (53.85%) Windows Server 2008
3 27 (51.92%) Windows Server 2012
4 26 (50.00%) Windows 7
5 23 (44.23%) Windows Server
6 9 (17.31%) Windows 10
7 3 (5.77%) Windows 8
8 2 (3.85%) Android
8 2 (3.85%) Windows Server 2003
9 1 (1.92%) Apple iOS
9 1 (1.92%) Mac OS X
Processes & Methodologies
1 6 (11.54%) ITIL
2 5 (9.62%) Business Intelligence
2 5 (9.62%) Customer-Centric Approach
2 5 (9.62%) Customer-Centricity
3 3 (5.77%) Information Security
3 3 (5.77%) Time Management
4 2 (3.85%) Asset Management
4 2 (3.85%) CRM
4 2 (3.85%) ITSM
4 2 (3.85%) Mobile Device Management
4 2 (3.85%) Software Licensing
5 1 (1.92%) Analytics
5 1 (1.92%) B2B
5 1 (1.92%) Business Transformation
5 1 (1.92%) Continuous Improvement
5 1 (1.92%) Data Analytics
5 1 (1.92%) Disaster Recovery
5 1 (1.92%) Problem Management
5 1 (1.92%) Project Management
5 1 (1.92%) Service Delivery
Programming Languages
1 3 (5.77%) SQL
2 1 (1.92%) PowerShell
Qualifications
1 11 (21.15%) Degree
2 2 (3.85%) Security Cleared
3 1 (1.92%) ITIL Certification
3 1 (1.92%) MCITP
3 1 (1.92%) MCP
3 1 (1.92%) Microsoft Certification
Quality Assurance & Compliance
1 4 (7.69%) SLA
2 1 (1.92%) GDPR
System Software
1 35 (67.31%) Active Directory
2 12 (23.08%) VMware Infrastructure
3 4 (7.69%) Hyper-V
4 3 (5.77%) VMware ESXi
4 3 (5.77%) vSphere
5 2 (3.85%) Virtual Desktop
Systems Management
1 3 (5.77%) vCenter Server
2 1 (1.92%) SCCM
2 1 (1.92%) WSUS
Vendors
1 24 (46.15%) VMware
2 17 (32.69%) Microsoft
3 14 (26.92%) Veeam
4 3 (5.77%) Cisco
4 3 (5.77%) Google
5 2 (3.85%) Apple
5 2 (3.85%) Avaya
5 2 (3.85%) Citrix
5 2 (3.85%) Salesforce.com
5 2 (3.85%) Sun