Period
to 23 November 2017

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Somerset during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South West > Somerset
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 65 103 62
Rank change year-on-year +38 -41 0
Permanent jobs requiring an IT Support 51 12 51
As % of all permanent IT jobs advertised in Somerset 3.81% 0.90% 4.08%
As % of the Job Titles category 3.92% 0.93% 4.15%
Number of salaries quoted 41 11 45
Somerset median annual salary £25,000 £24,000 £25,000
Median salary % change year-on-year +4.17% -4.00% +16.28%
10th Percentile £21,000 £18,500 £19,750
90th Percentile £35,000 £38,750 £38,750
South West median annual salary £24,000 £25,000 £24,500
% change year-on-year -4.00% +2.04% +8.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 1300 1293 1228
% of permanent IT jobs with a recognized job title 97.01% 97.00% 98.16%
Number of salaries quoted 1074 1107 1065
Somerset median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £25,000 £24,700 £23,500
90th Percentile £58,750 £57,500 £53,750
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

IT Support
Job Vacancy Trend in Somerset

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for IT Support in Somerset

IT Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Somerset.

Salary trend for IT Support in Somerset

IT Support
Salary Histogram in Somerset

The salary distribution of IT jobs citing IT Support in Somerset over the 6 months to 23 November 2017.

Salary histogram for IT Support in Somerset

IT Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Somerset region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +22 32 £25,000 +4.17% 1
Taunton +18 6 £22,000 -41.33%
Cheddar - 3 £23,500 -
Clevedon -14 2 £25,000 +11.11%
Weston-super-Mare - 2 £23,250 -
Yeovil +2 1 £35,000 +79.49%
Street - 1 - -
Bridgwater - 1 £27,000 -
IT Support
South West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Somerset

For the 6 months to 23 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring IT Support in the job title.

1 38 (74.51%) Windows
2 34 (66.67%) Active Directory
3 26 (50.98%) VMware
3 26 (50.98%) Windows Server 2008
3 26 (50.98%) Windows 7
3 26 (50.98%) Windows Server 2012
4 22 (43.14%) Windows Server
5 21 (41.18%) TCP/IP
6 19 (37.25%) Firewall
7 17 (33.33%) Microsoft
8 16 (31.37%) Skype for Business
8 16 (31.37%) DNS
9 15 (29.41%) DHCP
9 15 (29.41%) Office 365
10 13 (25.49%) Veeam
10 13 (25.49%) SharePoint
10 13 (25.49%) VMware Infrastructure
10 13 (25.49%) Degree
11 12 (23.53%) VLAN
11 12 (23.53%) SQL Server
12 11 (21.57%) Skype
13 10 (19.61%) Windows 10
13 10 (19.61%) Legal
14 9 (17.65%) Video Conferencing
14 9 (17.65%) Microsoft Office
15 8 (15.69%) Finance
16 5 (9.80%) Moodle
16 5 (9.80%) Analytical Skills
16 5 (9.80%) Customer-Centric Approach
16 5 (9.80%) Customer-Centricity

IT Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (31.37%) Skype for Business
2 13 (25.49%) SharePoint
3 5 (9.80%) Moodle
4 1 (1.96%) MS Exchange
Applications
1 9 (17.65%) Microsoft Office
2 1 (1.96%) Microsoft Excel
2 1 (1.96%) Spreadsheet
Cloud Services
1 15 (29.41%) Office 365
2 2 (3.92%) Google Drive
2 2 (3.92%) Microsoft Azure
2 2 (3.92%) OneDrive
3 1 (1.96%) Amazon AWS
3 1 (1.96%) Google Cloud Platform
Communications & Networking
1 21 (41.18%) TCP/IP
2 19 (37.25%) Firewall
3 16 (31.37%) DNS
4 15 (29.41%) DHCP
5 12 (23.53%) VLAN
6 11 (21.57%) Skype
7 4 (7.84%) VoIP
7 4 (7.84%) WAN
8 3 (5.88%) Wireless
9 2 (3.92%) Internet
9 2 (3.92%) IPv4
9 2 (3.92%) IPv6
9 2 (3.92%) NGN
9 2 (3.92%) SAN
9 2 (3.92%) SMS
9 2 (3.92%) VPN
9 2 (3.92%) Wi-Fi
10 1 (1.96%) LAN
10 1 (1.96%) Network Security
Database & Business Intelligence
1 12 (23.53%) SQL Server
2 2 (3.92%) Relational Database
3 1 (1.96%) Crystal Reports
3 1 (1.96%) SQL Server 2008
General
1 10 (19.61%) Legal
2 8 (15.69%) Finance
3 4 (7.84%) Law
4 1 (1.96%) Advertising
4 1 (1.96%) Billing
Libraries, Frameworks & Software Standards
1 2 (3.92%) .NET
1 2 (3.92%) HTML
2 1 (1.96%) EDI
Miscellaneous
1 9 (17.65%) Video Conferencing
2 5 (9.80%) Analytical Skills
2 5 (9.80%) VLE
3 3 (5.88%) Driving Licence
3 3 (5.88%) Replication
4 2 (3.92%) Blackberry
4 2 (3.92%) Mobile Computing
5 1 (1.96%) Cyber Defence
Operating Systems
1 38 (74.51%) Windows
2 26 (50.98%) Windows 7
2 26 (50.98%) Windows Server 2008
2 26 (50.98%) Windows Server 2012
3 22 (43.14%) Windows Server
4 10 (19.61%) Windows 10
5 3 (5.88%) Windows Server 2003
6 2 (3.92%) Android
6 2 (3.92%) Apple iOS
6 2 (3.92%) Linux
6 2 (3.92%) Unix
6 2 (3.92%) Windows 8
7 1 (1.96%) Mac OS X
Processes & Methodologies
1 5 (9.80%) Business Intelligence
1 5 (9.80%) Customer-Centric Approach
1 5 (9.80%) Customer-Centricity
2 4 (7.84%) ITIL
2 4 (7.84%) Time Management
3 3 (5.88%) Information Security
4 2 (3.92%) Asset Management
4 2 (3.92%) CRM
4 2 (3.92%) ITSM
4 2 (3.92%) Mobile Device Management
4 2 (3.92%) Network Design
4 2 (3.92%) Network Planning
4 2 (3.92%) Project Management
4 2 (3.92%) Software Licensing
5 1 (1.96%) Agile Software Development
5 1 (1.96%) B2B
5 1 (1.96%) Business Transformation
5 1 (1.96%) ERP
5 1 (1.96%) Mentoring
5 1 (1.96%) PRINCE2
Programming Languages
1 5 (9.80%) SQL
2 1 (1.96%) C
2 1 (1.96%) PowerShell
Qualifications
1 13 (25.49%) Degree
2 2 (3.92%) Security Cleared
3 1 (1.96%) MCSE
3 1 (1.96%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.92%) SLA
2 1 (1.96%) PMO
System Software
1 34 (66.67%) Active Directory
2 13 (25.49%) VMware Infrastructure
3 3 (5.88%) VMware ESXi
3 3 (5.88%) vSphere
4 2 (3.92%) Hyper-V
4 2 (3.92%) Virtual Desktop
Systems Management
1 3 (5.88%) vCenter Server
2 2 (3.92%) SCCM
3 1 (1.96%) WSUS
Vendors
1 26 (50.98%) VMware
2 17 (33.33%) Microsoft
3 13 (25.49%) Veeam
4 3 (5.88%) Google
5 2 (3.92%) Apple
5 2 (3.92%) Avaya
5 2 (3.92%) Citrix
5 2 (3.92%) Salesforce.com
5 2 (3.92%) Sun
6 1 (1.96%) Cisco
6 1 (1.96%) HP