Period
to 25 June 2018

The median annual salary for a Support Analyst was £23,500 in advertised job vacancies in Somerset during the 6 months to 25 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South West > Somerset
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 77 106 66
Rank change year-on-year +29 -40 -16
Permanent jobs requiring a Support Analyst 23 14 46
As % of all permanent IT jobs advertised in Somerset 2.27% 1.05% 3.58%
As % of the Job Titles category 2.30% 1.08% 3.66%
Number of salaries quoted 11 14 22
Somerset median annual salary £23,500 £18,250 £23,750
Median salary % change year-on-year +28.77% -23.16% +1.06%
10th Percentile £20,500 £16,250 £18,500
90th Percentile £33,750 £22,475 £35,000
South West median annual salary £25,000 £25,000 £27,500
% change year-on-year - -9.09% +1.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 1,000 1,300 1,258
% of permanent IT jobs with a recognized job title 98.72% 97.45% 97.98%
Number of salaries quoted 860 1,014 1,104
Somerset median annual salary £40,000 £40,000 £38,750
Median salary % change year-on-year - +3.23% +9.15%
10th Percentile £24,500 £26,250 £25,750
90th Percentile £61,250 £63,375 £57,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Support Analyst
Job Vacancy Trend in Somerset

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Support Analyst in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Somerset.

Salary trend for Support Analyst in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 6 months to 25 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +8 8 £25,000 +42.86%
Street - 8 - -
Yeovil -9 1 £23,500 -18.26%
Support Analyst
South West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Somerset

For the 6 months to 25 June 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring Support Analyst in the job title.

1 13 (56.52%) Windows
1 13 (56.52%) Linux
1 13 (56.52%) Problem-Solving
2 12 (52.17%) ITIL
3 11 (47.83%) Oracle
3 11 (47.83%) SQL
4 10 (43.48%) Red Hat Enterprise Linux
4 10 (43.48%) Windows Server
5 8 (34.78%) Waterfall
5 8 (34.78%) Oracle Database
5 8 (34.78%) Relational Database
5 8 (34.78%) Analytical Skills
5 8 (34.78%) SQL Server 2005
5 8 (34.78%) Oracle Database 11g
5 8 (34.78%) Continuous Integration
5 8 (34.78%) PowerShell
5 8 (34.78%) SQL Server 2008
5 8 (34.78%) Agile Software Development
5 8 (34.78%) .NET
5 8 (34.78%) Java
5 8 (34.78%) SQL Server
5 8 (34.78%) Python
5 8 (34.78%) RDBMS
5 8 (34.78%) Oracle Database 10g
6 3 (13.04%) SLA
6 3 (13.04%) Microsoft
6 3 (13.04%) Service Management
6 3 (13.04%) Change Management
6 3 (13.04%) ITSM
6 3 (13.04%) ATG

Support Analyst Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) WebLogic
Applications
1 1 (4.35%) Microsoft Office
Business Applications
1 1 (4.35%) Dynamics CRM
1 1 (4.35%) Dynamics NAV
Cloud Services
1 2 (8.70%) Amazon AWS
1 2 (8.70%) G Suite
1 2 (8.70%) Microsoft Azure
1 2 (8.70%) SaaS
2 1 (4.35%) Cloud Computing
2 1 (4.35%) Dynamics 365
Communications & Networking
1 2 (8.70%) DHCP
1 2 (8.70%) DNS
1 2 (8.70%) eduroam
1 2 (8.70%) HTTP
1 2 (8.70%) TCP/IP
Database & Business Intelligence
1 8 (34.78%) Oracle Database
1 8 (34.78%) Oracle Database 10g
1 8 (34.78%) Oracle Database 11g
1 8 (34.78%) RDBMS
1 8 (34.78%) Relational Database
1 8 (34.78%) SQL Server
1 8 (34.78%) SQL Server 2005
1 8 (34.78%) SQL Server 2008
General
1 1 (4.35%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (34.78%) .NET
2 2 (8.70%) Web Services
Miscellaneous
1 8 (34.78%) Analytical Skills
2 2 (8.70%) Linux Command Line
3 1 (4.35%) Management Information System
3 1 (4.35%) Self-Motivation
Operating Systems
1 13 (56.52%) Linux
1 13 (56.52%) Windows
2 10 (43.48%) Red Hat Enterprise Linux
2 10 (43.48%) Windows Server
3 2 (8.70%) Unix
4 1 (4.35%) AIX
Processes & Methodologies
1 13 (56.52%) Problem-Solving
2 12 (52.17%) ITIL
3 8 (34.78%) Agile Software Development
3 8 (34.78%) Continuous Integration
3 8 (34.78%) Waterfall
4 3 (13.04%) Change Management
4 3 (13.04%) ITSM
4 3 (13.04%) Service Management
5 2 (8.70%) Asset Management
5 2 (8.70%) Break/Fix
5 2 (8.70%) Incident Management
5 2 (8.70%) Presales
5 2 (8.70%) Runbook
5 2 (8.70%) Software Asset Management
6 1 (4.35%) Enterprise Architecture
6 1 (4.35%) Escalation Management
6 1 (4.35%) Information Security
6 1 (4.35%) Programme Management
6 1 (4.35%) Risk Management
6 1 (4.35%) Transition Management
Programming Languages
1 11 (47.83%) SQL
2 8 (34.78%) Java
2 8 (34.78%) PowerShell
2 8 (34.78%) Python
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 1 (4.35%) PMO
System Software
1 2 (8.70%) Active Directory
1 2 (8.70%) Shibboleth
1 2 (8.70%) VMware ESXi
Systems Management
1 2 (8.70%) SolarWinds Orion
Vendors
1 11 (47.83%) Oracle
2 3 (13.04%) ATG
2 3 (13.04%) Microsoft
3 2 (8.70%) Google
3 2 (8.70%) Red Hat
3 2 (8.70%) Snow
3 2 (8.70%) SolarWinds
3 2 (8.70%) Sophos
3 2 (8.70%) VMware