Period
to 21 September 2018

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Somerset during the 6 months to 21 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South West > Somerset
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 70 111 69
Rank change year-on-year +41 -42 -32
Permanent jobs requiring a Support Analyst 17 14 44
As % of all permanent IT jobs advertised in Somerset 1.97% 1.06% 3.34%
As % of the Job Titles category 2.04% 1.08% 3.43%
Number of salaries quoted 15 14 35
Somerset median annual salary £25,000 £37,500 £24,000
Median salary % change year-on-year -33.33% +56.25% -9.43%
10th Percentile £19,600 £20,425 £20,750
90th Percentile £39,000 £45,000 £29,200
South West median annual salary £27,500 £27,250 £27,500
% change year-on-year +0.92% -0.91% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 834 1,291 1,282
% of permanent IT jobs with a recognized job title 96.86% 97.88% 97.42%
Number of salaries quoted 708 1,030 1,123
Somerset median annual salary £42,000 £40,000 £40,000
Median salary % change year-on-year +5.00% - +9.59%
10th Percentile £24,856 £26,250 £25,650
90th Percentile £61,250 £62,500 £57,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Support Analyst
Job Vacancy Trend in Somerset

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Support Analyst in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Somerset.

Salary trend for Support Analyst in Somerset

Support Analyst
Salary Histogram in Somerset

The salary distribution of IT jobs citing Support Analyst in Somerset over the 6 months to 21 September 2018.

Salary histogram for Support Analyst in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Street - 6 £33,750 -
Bath +37 4 £24,000 -2.04% 4
Yeovil -12 1 £23,500 -32.86%
Bridgwater - 1 £35,000 -
Support Analyst
South West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Somerset

For the 6 months to 21 September 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring Support Analyst in the job title.

1 11 (64.71%) Windows
2 7 (41.18%) SQL
2 7 (41.18%) Oracle
3 6 (35.29%) ITIL
3 6 (35.29%) Problem-Solving
4 5 (29.41%) Linux
5 4 (23.53%) Python
5 4 (23.53%) SQL Server
5 4 (23.53%) .NET
5 4 (23.53%) RDBMS
5 4 (23.53%) Microsoft
5 4 (23.53%) Oracle Database 10g
5 4 (23.53%) Active Directory
5 4 (23.53%) Programme Management
5 4 (23.53%) Agile Software Development
5 4 (23.53%) SQL Server 2005
5 4 (23.53%) Java
5 4 (23.53%) Oracle Database 11g
5 4 (23.53%) Windows Server
5 4 (23.53%) PowerShell
5 4 (23.53%) SQL Server 2008
5 4 (23.53%) Red Hat Enterprise Linux
5 4 (23.53%) Continuous Integration
5 4 (23.53%) Waterfall
5 4 (23.53%) Oracle Database
5 4 (23.53%) Relational Database
5 4 (23.53%) Analytical Skills
6 3 (17.65%) Manufacturing
6 3 (17.65%) ATG
6 3 (17.65%) ITSM

Support Analyst Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) WebLogic
2 1 (5.88%) MS Exchange
Applications
1 3 (17.65%) Microsoft Office
Business Applications
1 1 (5.88%) Dynamics CRM
1 1 (5.88%) Dynamics NAV
Cloud Services
1 2 (11.76%) Office 365
2 1 (5.88%) Cloud Computing
2 1 (5.88%) Dynamics 365
Communications & Networking
1 2 (11.76%) DNS
2 1 (5.88%) DHCP
2 1 (5.88%) Firewall
2 1 (5.88%) TCP/IP
Database & Business Intelligence
1 4 (23.53%) Oracle Database
1 4 (23.53%) Oracle Database 10g
1 4 (23.53%) Oracle Database 11g
1 4 (23.53%) RDBMS
1 4 (23.53%) Relational Database
1 4 (23.53%) SQL Server
1 4 (23.53%) SQL Server 2005
1 4 (23.53%) SQL Server 2008
General
1 3 (17.65%) Manufacturing
2 2 (11.76%) Electronics
2 2 (11.76%) Finance
2 2 (11.76%) Marketing
2 2 (11.76%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (23.53%) .NET
Miscellaneous
1 4 (23.53%) Analytical Skills
2 1 (5.88%) Management Information System
2 1 (5.88%) Self-Motivation
Operating Systems
1 11 (64.71%) Windows
2 5 (29.41%) Linux
3 4 (23.53%) Red Hat Enterprise Linux
3 4 (23.53%) Windows Server
4 2 (11.76%) Unix
4 2 (11.76%) Windows 7
5 1 (5.88%) AIX
5 1 (5.88%) Windows 10
5 1 (5.88%) Windows 8
Processes & Methodologies
1 6 (35.29%) ITIL
1 6 (35.29%) Problem-Solving
2 4 (23.53%) Agile Software Development
2 4 (23.53%) Continuous Integration
2 4 (23.53%) Programme Management
2 4 (23.53%) Waterfall
3 3 (17.65%) Change Management
3 3 (17.65%) ITSM
4 2 (11.76%) Break/Fix
4 2 (11.76%) Business Intelligence
4 2 (11.76%) Digital Marketing
4 2 (11.76%) High Availability
4 2 (11.76%) Incident Management
4 2 (11.76%) Runbook
4 2 (11.76%) Time Management
5 1 (5.88%) Collaborative Working
5 1 (5.88%) Enterprise Architecture
5 1 (5.88%) Escalation Management
5 1 (5.88%) Project Management
5 1 (5.88%) Transition Management
Programming Languages
1 7 (41.18%) SQL
2 4 (23.53%) Java
2 4 (23.53%) PowerShell
2 4 (23.53%) Python
Quality Assurance & Compliance
1 3 (17.65%) SLA
2 1 (5.88%) PMO
System Software
1 4 (23.53%) Active Directory
Vendors
1 7 (41.18%) Oracle
2 4 (23.53%) Microsoft
3 3 (17.65%) ATG
4 2 (11.76%) SAP