Period
to 17 November 2017

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Somerset during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South West > Somerset
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 90 80 39
Rank change year-on-year -10 -41 +4
Permanent jobs requiring a Support Analyst 31 40 75
As % of all permanent IT jobs advertised in Somerset 2.30% 2.96% 5.99%
As % of the Job Titles category 2.37% 3.04% 6.10%
Number of salaries quoted 26 33 71
Somerset median annual salary £25,000 £24,500 £26,500
Median salary % change year-on-year +2.04% -7.55% +10.42%
10th Percentile £22,500 £21,250 £19,750
90th Percentile £45,000 £29,350 £42,500
South West median annual salary £26,500 £27,500 £27,500
% change year-on-year -3.64% - +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 1308 1314 1229
% of permanent IT jobs with a recognized job title 96.96% 97.12% 98.16%
Number of salaries quoted 1081 1128 1067
Somerset median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £25,000 £24,775 £23,500
90th Percentile £58,750 £57,500 £53,750
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Support Analyst
Job Vacancy Trend in Somerset

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Support Analyst in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Somerset.

Salary trend for Support Analyst in Somerset

Support Analyst
Salary Histogram in Somerset

The salary distribution of IT jobs citing Support Analyst in Somerset over the 6 months to 17 November 2017.

Salary histogram for Support Analyst in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -25 16 £24,500 - 1
Clevedon - 2 £25,000 -
Taunton +17 1 £40,000 +73.91%
Yeovil +7 1 £35,000 +84.21%
Bridgwater - 1 - -
Support Analyst
South West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Somerset

For the 6 months to 17 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring Support Analyst in the job title.

1 24 (77.42%) Windows
2 18 (58.06%) VMware
3 16 (51.61%) Active Directory
3 16 (51.61%) Windows Server
4 14 (45.16%) Windows 7
5 13 (41.94%) Windows Server 2008
5 13 (41.94%) Skype for Business
5 13 (41.94%) Windows Server 2012
6 12 (38.71%) Veeam
6 12 (38.71%) VMware Infrastructure
6 12 (38.71%) Firewall
7 11 (35.48%) Microsoft
8 10 (32.26%) DHCP
8 10 (32.26%) TCP/IP
8 10 (32.26%) DNS
9 8 (25.81%) SQL
9 8 (25.81%) HP
9 8 (25.81%) Office 365
9 8 (25.81%) Video Conferencing
9 8 (25.81%) Skype
10 7 (22.58%) SCCM
10 7 (22.58%) Wireless
11 6 (19.35%) Cisco
11 6 (19.35%) LAN
11 6 (19.35%) SAN
11 6 (19.35%) SQL Server
11 6 (19.35%) SharePoint
12 5 (16.13%) Business Intelligence
12 5 (16.13%) Microsoft Office
12 5 (16.13%) WLAN

Support Analyst Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (41.94%) Skype for Business
2 6 (19.35%) SharePoint
3 1 (3.23%) Apache
Applications
1 5 (16.13%) Microsoft Office
Business Applications
1 3 (9.68%) SAP CO
1 3 (9.68%) SAP FI
1 3 (9.68%) SAP FI/CO
Cloud Services
1 8 (25.81%) Office 365
2 1 (3.23%) Yammer
Communications & Networking
1 12 (38.71%) Firewall
2 10 (32.26%) DHCP
2 10 (32.26%) DNS
2 10 (32.26%) TCP/IP
3 8 (25.81%) Skype
4 7 (22.58%) Wireless
5 6 (19.35%) LAN
5 6 (19.35%) SAN
6 5 (16.13%) VLAN
6 5 (16.13%) WLAN
7 4 (12.90%) DECT
Database & Business Intelligence
1 6 (19.35%) SQL Server
2 1 (3.23%) MySQL
General
1 5 (16.13%) Legal
2 3 (9.68%) Finance
3 2 (6.45%) Law
Libraries, Frameworks & Software Standards
1 1 (3.23%) CSS
1 1 (3.23%) HTML
1 1 (3.23%) LAMP
Miscellaneous
1 8 (25.81%) Video Conferencing
2 4 (12.90%) CCTV
3 2 (6.45%) Replication
4 1 (3.23%) Data Centre
Operating Systems
1 24 (77.42%) Windows
2 16 (51.61%) Windows Server
3 14 (45.16%) Windows 7
4 13 (41.94%) Windows Server 2008
4 13 (41.94%) Windows Server 2012
5 1 (3.23%) Linux
5 1 (3.23%) Windows 10
Processes & Methodologies
1 5 (16.13%) Business Intelligence
1 5 (16.13%) Customer-Centric Approach
1 5 (16.13%) Customer-Centricity
2 2 (6.45%) OpenUP
2 2 (6.45%) Project Management
3 1 (3.23%) B2B
3 1 (3.23%) Continuous Improvement
3 1 (3.23%) Incident Management
3 1 (3.23%) ITIL
Programming Languages
1 8 (25.81%) SQL
2 1 (3.23%) PHP
Qualifications
1 4 (12.90%) Degree
System Software
1 16 (51.61%) Active Directory
2 12 (38.71%) VMware Infrastructure
3 2 (6.45%) vSphere
Systems Management
1 7 (22.58%) SCCM
2 2 (6.45%) NetBackup
2 2 (6.45%) vCenter Server
3 1 (3.23%) SCOM
Vendors
1 18 (58.06%) VMware
2 12 (38.71%) Veeam
3 11 (35.48%) Microsoft
4 8 (25.81%) HP
5 6 (19.35%) Cisco
6 5 (16.13%) 3PAR
6 5 (16.13%) Barracuda Networks
6 5 (16.13%) Xerox
7 4 (12.90%) Mitel
8 3 (9.68%) SAP
9 1 (3.23%) Avaya