Support Analyst Jobs in Somerset

Support Analyst
South West > Somerset

The median Support Analyst salary in Somerset is £36,250 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 29 51 57
Rank change year-on-year +22 +6 +4
Permanent jobs requiring a Support Analyst 21 10 11
As % of all permanent jobs advertised in Somerset 5.63% 1.39% 1.85%
As % of the Job Titles category 5.87% 1.42% 2.23%
Number of salaries quoted 20 9 10
10th Percentile £25,000 £20,800 £23,275
25th Percentile £31,188 £21,750 £26,813
Median annual salary (50th Percentile) £36,250 £23,500 £30,500
Median % change year-on-year +54.26% -22.95% +5.17%
75th Percentile £42,500 £25,250 £31,500
90th Percentile - £25,550 -
South West median annual salary £30,500 £33,250 £30,000
% change year-on-year -8.27% +10.83% +5.26%

All Permanent IT Job Vacancies
Somerset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Somerset with a recognized job title 358 702 493
% of permanent jobs with a recognized job title 95.98% 97.36% 82.86%
Number of salaries quoted 169 568 361
10th Percentile £31,250 £25,000 £28,000
25th Percentile £37,574 £30,875 £34,808
Median annual salary (50th Percentile) £47,683 £45,000 £50,000
Median % change year-on-year +5.96% -10.00% +11.11%
75th Percentile £60,000 £56,813 £61,250
90th Percentile £73,750 £65,000 £70,600
South West median annual salary £52,600 £50,000 £52,500
% change year-on-year +5.20% -4.76% +5.00%

Support Analyst
Job Vacancy Trend in Somerset

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for Support Analyst in Somerset

Support Analyst
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing Support Analyst in Somerset.

Salary trend for Support Analyst in Somerset

Support Analyst
Salary Histogram in Somerset

Salary distribution for jobs citing Support Analyst in Somerset over the 6 months to 6 May 2025.

Salary histogram for Support Analyst in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 6 months to 6 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Frome - 15 £40,000 -
Portishead - 4 £26,000 -
Bath +13 1 £31,000 +31.91% 1
Clevedon - 1 - -
Support Analyst
South West

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Somerset

For the 6 months to 6 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring Support Analyst in the job title.

1 20 (95.24%) Windows
1 20 (95.24%) Microsoft
1 20 (95.24%) Microsoft 365
2 16 (76.19%) Microsoft Intune
2 16 (76.19%) Azure
2 16 (76.19%) Active Directory
2 16 (76.19%) ITIL
3 15 (71.43%) VLAN
3 15 (71.43%) Disaster Recovery
3 15 (71.43%) Firewall
3 15 (71.43%) DHCP
3 15 (71.43%) VPN
3 15 (71.43%) DNS
3 15 (71.43%) Linux
3 15 (71.43%) Windows Server
3 15 (71.43%) Amazon RDS
3 15 (71.43%) Cybersecurity
4 10 (47.62%) PowerShell
4 10 (47.62%) SQL
4 10 (47.62%) IIS
4 10 (47.62%) ADSL
4 10 (47.62%) VoIP
4 10 (47.62%) A+ Certification
4 10 (47.62%) Network+ Certification
5 5 (23.81%) Project Planning
5 5 (23.81%) Collaborative Working
5 5 (23.81%) Problem-Solving
5 5 (23.81%) Project Delivery
6 4 (19.05%) Social Skills
6 4 (19.05%) Customer-Centricity

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (47.62%) IIS
2 1 (4.76%) SharePoint
Cloud Services
1 20 (95.24%) Microsoft 365
2 16 (76.19%) Azure
Communications & Networking
1 15 (71.43%) DHCP
1 15 (71.43%) DNS
1 15 (71.43%) Firewall
1 15 (71.43%) VLAN
1 15 (71.43%) VPN
2 10 (47.62%) ADSL
2 10 (47.62%) VoIP
3 1 (4.76%) LAN
3 1 (4.76%) WAN
3 1 (4.76%) Wi-Fi
Database & Business Intelligence
1 15 (71.43%) Amazon RDS
General
1 4 (19.05%) Social Skills
2 1 (4.76%) Analytical Skills
Miscellaneous
1 1 (4.76%) Driving Licence
1 1 (4.76%) Self-Motivation
1 1 (4.76%) Video Conferencing
Operating Systems
1 20 (95.24%) Windows
2 15 (71.43%) Linux
2 15 (71.43%) Windows Server
Processes & Methodologies
1 16 (76.19%) ITIL
2 15 (71.43%) Cybersecurity
2 15 (71.43%) Disaster Recovery
3 5 (23.81%) Collaborative Working
3 5 (23.81%) Problem-Solving
3 5 (23.81%) Project Delivery
3 5 (23.81%) Project Planning
4 4 (19.05%) Customer-Centricity
4 4 (19.05%) Workflow
5 1 (4.76%) Business Intelligence
5 1 (4.76%) Service Delivery
Programming Languages
1 10 (47.62%) PowerShell
1 10 (47.62%) SQL
Qualifications
1 10 (47.62%) A+ Certification
1 10 (47.62%) Network+ Certification
2 1 (4.76%) Degree
Quality Assurance & Compliance
1 1 (4.76%) ISO 14001
1 1 (4.76%) ISO 9001
System Software
1 16 (76.19%) Active Directory
Systems Management
1 16 (76.19%) Microsoft Intune
Vendors
1 20 (95.24%) Microsoft
2 1 (4.76%) ServiceNow