Support Technician Job Trends in South Wales

Support Technician
Wales > South Wales

The median Support Technician salary in South Wales is £26,000 per year, according to job vacancies posted during the 6 months leading to 16 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Oct 2025
Same period 2024 Same period 2023
Rank 57 63 72
Rank change year-on-year +6 +9 +39
Permanent jobs requiring a Support Technician 5 6 4
As % of all permanent jobs in South Wales 0.71% 0.64% 0.60%
As % of the Job Titles category 0.82% 0.66% 0.64%
Number of salaries quoted 1 0 4
10th Percentile - - £25,975
25th Percentile £25,500 - £28,563
Median annual salary (50th Percentile) £26,000 - £30,000
Median % change year-on-year - - +20.00%
75th Percentile £26,500 - -
90th Percentile - - -
Wales median annual salary £30,000 £24,000 £30,000
% change year-on-year +25.00% -20.00% +20.00%

All Permanent IT Job Vacancies
South Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 608 910 624
% of permanent jobs with a recognized job title 86.61% 97.53% 94.26%
Number of salaries quoted 451 590 488
10th Percentile £25,087 £28,500 £32,500
25th Percentile £35,000 £35,000 £40,000
Median annual salary (50th Percentile) £50,000 £47,500 £50,000
Median % change year-on-year +5.26% -5.00% -0.52%
75th Percentile £60,000 £62,200 £65,000
90th Percentile £73,750 £75,000 £72,650
Wales median annual salary £48,500 £45,000 £46,210
% change year-on-year +7.78% -2.62% -7.58%

Support Technician
Job Vacancy Trend in South Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Technician' in the job title relative to all permanent IT jobs advertised in South Wales.

Support Technician job vacancy trend in South Wales

Support Technician
Salary Trend in South Wales

Salary distribution trend for Support Technician job vacancies in South Wales.

Salary distribution trend for Support Technician job vacancies in South Wales

Support Technician
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the South Wales region over the 6 months to 16 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newport - 2 - -
Cardiff +18 1 £26,000 - 1
Caerphilly - 1 - -
Gwent - 1 - -
Support Technician
Wales

Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in South Wales

For the 6 months to 16 October 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Support Technician in the job title.

1 5 (100.00%) Social Skills
2 4 (80.00%) Windows
3 3 (60.00%) Microsoft 365
3 3 (60.00%) Entra ID
3 3 (60.00%) Customer Service
3 3 (60.00%) Problem-Solving
4 2 (40.00%) Customer Acquisition
4 2 (40.00%) Customer Experience
4 2 (40.00%) Patch Management
4 2 (40.00%) Ticket Management
4 2 (40.00%) Windows 10
4 2 (40.00%) Software Deployment
4 2 (40.00%) Analytics
4 2 (40.00%) Cybersecurity
4 2 (40.00%) SC Cleared
4 2 (40.00%) CTC Cleared
4 2 (40.00%) Security Cleared
4 2 (40.00%) Continuous Improvement
4 2 (40.00%) Microsoft Office
4 2 (40.00%) ITIL
4 2 (40.00%) SLA
4 2 (40.00%) Cisco
4 2 (40.00%) Microsoft
4 2 (40.00%) Back Office
4 2 (40.00%) Degree
5 1 (20.00%) Mathematics
5 1 (20.00%) Time Management
5 1 (20.00%) Manufacturing
5 1 (20.00%) Disaster Recovery
5 1 (20.00%) Active Directory

Support Technician Skill Set
Co-Occurring Skills & Capabilities in South Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 3 (60.00%) Entra ID
1 3 (60.00%) Microsoft 365
General
1 5 (100.00%) Social Skills
2 2 (40.00%) Back Office
3 1 (20.00%) Manufacturing
3 1 (20.00%) Organisational Skills
Miscellaneous
1 1 (20.00%) Anti-Spyware
1 1 (20.00%) Self-Motivation
1 1 (20.00%) Virtual Team
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows 10
Processes & Methodologies
1 3 (60.00%) Customer Service
1 3 (60.00%) Problem-Solving
2 2 (40.00%) Analytics
2 2 (40.00%) Continuous Improvement
2 2 (40.00%) Customer Acquisition
2 2 (40.00%) Customer Experience
2 2 (40.00%) Cybersecurity
2 2 (40.00%) ITIL
2 2 (40.00%) Patch Management
2 2 (40.00%) Software Deployment
2 2 (40.00%) Ticket Management
3 1 (20.00%) Benchmarking
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Hardware Maintenance
3 1 (20.00%) Infrastructure Engineering
3 1 (20.00%) Mathematics
3 1 (20.00%) Process Improvement
3 1 (20.00%) Server Monitoring
3 1 (20.00%) Time Management
Qualifications
1 2 (40.00%) CTC Cleared
1 2 (40.00%) Degree
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 1 (20.00%) Active Directory
Vendors
1 2 (40.00%) Cisco
1 2 (40.00%) Microsoft