Period
to 25 May 2020

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 25 May 2020 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > South West
6 months to
25 May 2020
Same period 2019 Same period 2018
Rank 227 273 314
Rank change year-on-year +46 +41 -20
Permanent jobs citing ISO/IEC 20000 29 48 34
As % of all permanent jobs advertised in the South West 0.49% 0.49% 0.32%
As % of the Quality Assurance & Compliance category 4.23% 3.82% 2.58%
Number of salaries quoted 24 40 28
Median annual salary £55,000 £47,000 £40,000
Median salary % change year-on-year +17.02% +17.50% -9.86%
10th Percentile £37,875 £33,750 £28,125
90th Percentile £60,000 £61,250 £57,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +11.11%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South West
Permanent vacancies with a requirement for quality assurance or compliance skills 686 1,256 1,317
As % of all permanent IT jobs advertised in the South West 11.64% 12.79% 12.21%
Number of salaries quoted 533 898 948
Median annual salary £44,490 £42,500 £42,500
Median salary % change year-on-year +4.68% - +6.25%
10th Percentile £26,250 £25,750 £25,000
90th Percentile £75,000 £68,750 £66,250
England median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

ISO/IEC 20000
Job Vacancy Trend in the South West

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for ISO/IEC 20000 in the South West

ISO/IEC 20000
Salary Trend in the South West

3-month moving average salary quoted in jobs citing ISO/IEC 20000 in the South West.

Salary trend for ISO/IEC 20000 in the South West

ISO/IEC 20000
Salary Histogram in the South West

Salary distribution for jobs citing ISO/IEC 20000 in the South West over the 6 months to 25 May 2020.

Salary histogram for ISO/IEC 20000 in the South West

ISO/IEC 20000
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the South West region over the 6 months to 25 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +69 21 £55,000 -12.00%
Gloucestershire 0 4 £42,500 -9.57%
Wiltshire +29 3 - -
Cornwall - 1 £60,000 -
ISO/IEC 20000
England

For the 6 months to 25 May 2020, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for ISO/IEC 20000.

1 28 (96.55%) ITIL
2 19 (65.52%) Service Management
3 18 (62.07%) ISO/IEC 27001
4 16 (55.17%) ITSM
5 15 (51.72%) Information Security
6 14 (48.28%) Information Security Management
6 14 (48.28%) Security Management
6 14 (48.28%) ISMS
7 13 (44.83%) IT Governance
7 13 (44.83%) Management Information System
8 11 (37.93%) Service Delivery
9 9 (31.03%) ISO 9001
9 9 (31.03%) Public Sector
10 8 (27.59%) SharePoint
10 8 (27.59%) Risk Management
10 8 (27.59%) Azure
11 7 (24.14%) Security Cleared
11 7 (24.14%) Finance
11 7 (24.14%) Project Management
11 7 (24.14%) Business Continuity
12 6 (20.69%) Manufacturing
12 6 (20.69%) Programme Management
12 6 (20.69%) Electronics
12 6 (20.69%) Telecoms
12 6 (20.69%) Business Intelligence
12 6 (20.69%) SAP
12 6 (20.69%) Marketing
12 6 (20.69%) Digital Marketing
12 6 (20.69%) Infrastructure Engineering
13 5 (17.24%) Data Protection Act

ISO/IEC 20000
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (27.59%) SharePoint
2 1 (3.45%) Confluence
Cloud Services
1 8 (27.59%) Azure
2 5 (17.24%) Office 365
3 4 (13.79%) Azure Stack
3 4 (13.79%) OneDrive
3 4 (13.79%) Power Platform
Communications & Networking
1 4 (13.79%) Intranet
1 4 (13.79%) NetScaler
1 4 (13.79%) Skype
2 3 (10.34%) DHCP
2 3 (10.34%) DNS
2 3 (10.34%) TCP/IP
Database & Business Intelligence
1 4 (13.79%) GIS
1 4 (13.79%) Power BI
1 4 (13.79%) SQL Server
Development Applications
1 4 (13.79%) JIRA
1 4 (13.79%) Visual Studio
2 3 (10.34%) TestRail
2 3 (10.34%) Zephyr
General
1 9 (31.03%) Public Sector
2 7 (24.14%) Finance
3 6 (20.69%) Electronics
3 6 (20.69%) Manufacturing
3 6 (20.69%) Marketing
3 6 (20.69%) Telecoms
4 4 (13.79%) Local Government
5 3 (10.34%) Retail
6 1 (3.45%) Banking
6 1 (3.45%) Legal
Job Titles
1 12 (41.38%) Information Officer
1 12 (41.38%) Information Security Officer
1 12 (41.38%) Security Officer
2 4 (13.79%) Head of Applications
2 4 (13.79%) Head of Digital
3 3 (10.34%) Architect
3 3 (10.34%) Infrastructure Engineer
3 3 (10.34%) Service Architect
3 3 (10.34%) Services Director
4 2 (6.90%) Information Manager
4 2 (6.90%) Information Security Manager
4 2 (6.90%) Security Manager
5 1 (3.45%) Compliance Manager
5 1 (3.45%) Information Security Compliance Manager
5 1 (3.45%) ITIL Manager
5 1 (3.45%) ITIL Service Manager
5 1 (3.45%) Security Compliance Manager
5 1 (3.45%) Service Desk Manager
5 1 (3.45%) Service Manager
5 1 (3.45%) Test Engineer
Libraries, Frameworks & Software Standards
1 4 (13.79%) Middleware
Miscellaneous
1 13 (44.83%) Management Information System
2 5 (17.24%) Data Protection Act
3 4 (13.79%) Cloud Native
4 1 (3.45%) Self-Motivation
Operating Systems
1 4 (13.79%) Linux
1 4 (13.79%) Mac OS
1 4 (13.79%) Unix
2 3 (10.34%) Windows
Processes & Methodologies
1 28 (96.55%) ITIL
2 19 (65.52%) Service Management
3 16 (55.17%) ITSM
4 15 (51.72%) Information Security
5 14 (48.28%) Information Security Management
5 14 (48.28%) ISMS
5 14 (48.28%) Security Management
6 13 (44.83%) IT Governance
7 11 (37.93%) Service Delivery
8 8 (27.59%) Risk Management
9 7 (24.14%) Business Continuity
9 7 (24.14%) Project Management
10 6 (20.69%) Business Intelligence
10 6 (20.69%) Digital Marketing
10 6 (20.69%) Infrastructure Engineering
10 6 (20.69%) Programme Management
11 5 (17.24%) Data Protection
11 5 (17.24%) Incident Management
11 5 (17.24%) Risk Assessment
12 4 (13.79%) Data Management
Programming Languages
1 4 (13.79%) JavaScript
1 4 (13.79%) PHP
1 4 (13.79%) Python
1 4 (13.79%) SQL
2 3 (10.34%) PowerShell
Qualifications
1 7 (24.14%) Security Cleared
2 4 (13.79%) DV Cleared
2 4 (13.79%) SC Cleared
3 1 (3.45%) CCA
3 1 (3.45%) DBS Check
3 1 (3.45%) Degree
3 1 (3.45%) ISTQB
3 1 (3.45%) ITIL Certification
3 1 (3.45%) ITIL Foundation Certificate
3 1 (3.45%) MCP
3 1 (3.45%) RHCE
Quality Assurance & Compliance
1 18 (62.07%) ISO/IEC 27001
2 9 (31.03%) ISO 9001
3 5 (17.24%) GDPR
4 1 (3.45%) ISO 22301
System Software
1 5 (17.24%) Active Directory
2 4 (13.79%) Hyper-V
2 4 (13.79%) Microsoft App-V
2 4 (13.79%) XenApp
3 3 (10.34%) VMware Infrastructure
3 3 (10.34%) XenDesktop
Systems Management
1 4 (13.79%) Microsoft Data Protection Manager
1 4 (13.79%) SCOM
1 4 (13.79%) SCOrch
2 3 (10.34%) SCCM
Vendors
1 6 (20.69%) SAP
2 5 (17.24%) Microsoft
3 4 (13.79%) Splunk
4 3 (10.34%) Capita
4 3 (10.34%) Cisco
4 3 (10.34%) Citrix
4 3 (10.34%) VMware