Period
to 24 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 24 September 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > South West
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 296 297 330
Rank change year-on-year +1 +33 -18
Permanent jobs citing ISO/IEC 20000 38 35 22
As % of all permanent IT jobs advertised in the South West 0.37% 0.35% 0.20%
As % of the Quality Assurance & Compliance category 2.97% 3.29% 1.73%
Number of salaries quoted 27 23 4
South West median annual salary £37,500 £48,000 £30,000
Median salary % change year-on-year -21.88% +60.00% -32.88%
10th Percentile £27,000 £26,750 £23,500
90th Percentile £56,000 £57,500 £44,500
England median annual salary £45,000 £45,000 £45,000

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South West
Permanent vacancies with a requirement for quality assurance or compliance skills 1,278 1,064 1,271
As % of all permanent IT jobs advertised in the South West 12.31% 10.54% 11.70%
Number of salaries quoted 948 823 1,055
South West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +2.56%
10th Percentile £25,000 £26,250 £23,000
90th Percentile £63,750 £66,250 £67,500
England median annual salary £50,000 £50,000 £50,000

ISO/IEC 20000
Job Vacancy Trend in the South West

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ISO/IEC 20000 in the South West

ISO/IEC 20000
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the South West.

Salary trend for ISO/IEC 20000 in the South West

ISO/IEC 20000
Salary Histogram in the South West

The salary distribution of IT jobs citing ISO/IEC 20000 in the South West over the 6 months to 24 September 2018.

Salary histogram for ISO/IEC 20000 in the South West

ISO/IEC 20000
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the South West region over the 6 months to 24 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 19 £35,000 -33.33%
Dorset -21 6 £35,000 -12.50% 1
Bristol +4 5 £51,250 +86.36%
Somerset - 5 £55,000 -
Cornwall +1 3 £37,500 -42.31% 1
ISO/IEC 20000
England

For the 6 months to 24 September 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for ISO/IEC 20000.

1 23 (60.53%) ISO 9001
1 23 (60.53%) Microsoft
2 19 (50.00%) Windows
3 16 (42.11%) SC Cleared
3 16 (42.11%) Security Cleared
4 15 (39.47%) ITIL
5 14 (36.84%) ISO/IEC 27001
6 12 (31.58%) Project Management
7 10 (26.32%) SQL
8 9 (23.68%) Service Delivery
8 9 (23.68%) Finance
8 9 (23.68%) VMware
8 9 (23.68%) Microsoft Azure
9 8 (21.05%) Windows Server
9 8 (21.05%) Self-Motivation
9 8 (21.05%) PRINCE2
9 8 (21.05%) Microsoft Project
9 8 (21.05%) Microsoft Office
9 8 (21.05%) Linux
10 7 (18.42%) Citrix
10 7 (18.42%) Stakeholder Management
10 7 (18.42%) Service Management
10 7 (18.42%) Problem Management
10 7 (18.42%) Problem-Solving
10 7 (18.42%) Office 365
11 6 (15.79%) Unified Communications
11 6 (15.79%) Waterfall
11 6 (15.79%) NAS
11 6 (15.79%) Line Management
11 6 (15.79%) SDLC

ISO/IEC 20000
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) MS Exchange
1 6 (15.79%) SharePoint
2 4 (10.53%) Oracle SOA Suite
3 1 (2.63%) IIS
Applications
1 8 (21.05%) Microsoft Office
1 8 (21.05%) Microsoft Project
2 6 (15.79%) Microsoft Excel
2 6 (15.79%) Microsoft PowerPoint
Cloud Services
1 9 (23.68%) Microsoft Azure
2 7 (18.42%) Office 365
3 2 (5.26%) Amazon AWS
Communications & Networking
1 6 (15.79%) Firewall
1 6 (15.79%) NAS
1 6 (15.79%) SAN
1 6 (15.79%) Unified Communications
2 5 (13.16%) TCP/IP
Database & Business Intelligence
1 6 (15.79%) SQL Server
2 2 (5.26%) Amazon RDS
2 2 (5.26%) BusinessObjects
2 2 (5.26%) Data Warehouse
2 2 (5.26%) MongoDB
2 2 (5.26%) MySQL
2 2 (5.26%) PostgreSQL
2 2 (5.26%) Power BI
2 2 (5.26%) Relational Database
2 2 (5.26%) SQL Server Reporting Services
General
1 9 (23.68%) Finance
2 3 (7.89%) Retail
3 1 (2.63%) Local Government
Job Titles
1 10 (26.32%) Service Manager
1 10 (26.32%) Support Engineer
2 8 (21.05%) Analyst
3 7 (18.42%) Delivery Manager
3 7 (18.42%) Services Delivery Manager
4 6 (15.79%) 3rd Line Engineer
4 6 (15.79%) Account Manager
4 6 (15.79%) Portfolio Manager
4 6 (15.79%) Quality Manager
4 6 (15.79%) Risk Manager
4 6 (15.79%) Service Desk Engineer
4 6 (15.79%) Support Manager
5 5 (13.16%) 3rd Line Server Engineer
5 5 (13.16%) 3rd Line Server Support
5 5 (13.16%) Exchange Support
5 5 (13.16%) Senior Exchange Engineer
5 5 (13.16%) Senior Server Support Engineer
5 5 (13.16%) Senior VMware Engineer
5 5 (13.16%) Service Desk Support
5 5 (13.16%) VMware Support Engineer
Libraries, Frameworks & Software Standards
1 6 (15.79%) XML
2 4 (10.53%) JSF
2 4 (10.53%) Middleware
2 4 (10.53%) Spring
3 2 (5.26%) CSS
3 2 (5.26%) Django
3 2 (5.26%) HTML
Miscellaneous
1 8 (21.05%) Self-Motivation
2 6 (15.79%) Client/Server
3 5 (13.16%) Driving Licence
4 4 (10.53%) Embedded Systems
4 4 (10.53%) Enterprise Software
4 4 (10.53%) Virtual Team
5 2 (5.26%) Data Centre
5 2 (5.26%) Management Information System
6 1 (2.63%) Public Cloud
Operating Systems
1 19 (50.00%) Windows
2 8 (21.05%) Linux
2 8 (21.05%) Windows Server
3 2 (5.26%) Solaris
3 2 (5.26%) Unix
Processes & Methodologies
1 15 (39.47%) ITIL
2 12 (31.58%) Project Management
3 9 (23.68%) Service Delivery
4 8 (21.05%) PRINCE2
5 7 (18.42%) Problem Management
5 7 (18.42%) Problem-Solving
5 7 (18.42%) Service Management
5 7 (18.42%) Stakeholder Management
6 6 (15.79%) Agile Software Development
6 6 (15.79%) DSDM
6 6 (15.79%) Incident Management
6 6 (15.79%) Line Management
6 6 (15.79%) QMS
6 6 (15.79%) Quality Management
6 6 (15.79%) SDLC
6 6 (15.79%) UML
6 6 (15.79%) Waterfall
7 4 (10.53%) Presales
7 4 (10.53%) Six Sigma
7 4 (10.53%) SOA
Programming Languages
1 10 (26.32%) SQL
2 4 (10.53%) C
2 4 (10.53%) Java
2 4 (10.53%) Python
3 2 (5.26%) C++
3 2 (5.26%) JavaScript
3 2 (5.26%) PL/SQL
3 2 (5.26%) Shell Script
3 2 (5.26%) T-SQL
3 2 (5.26%) VBScript
Qualifications
1 16 (42.11%) SC Cleared
1 16 (42.11%) Security Cleared
2 6 (15.79%) PRINCE2 Certification
3 3 (7.89%) DBS Check
3 3 (7.89%) MCP
3 3 (7.89%) MCSE
3 3 (7.89%) Microsoft Certification
4 2 (5.26%) Oracle Certification
5 1 (2.63%) ITIL Certification
5 1 (2.63%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 23 (60.53%) ISO 9001
2 14 (36.84%) ISO/IEC 27001
3 6 (15.79%) ISO 14001
3 6 (15.79%) QA
4 3 (7.89%) SLA
5 2 (5.26%) COBIT
5 2 (5.26%) ISO 22301
5 2 (5.26%) PMO
System Software
1 2 (5.26%) VMware Infrastructure
2 1 (2.63%) Active Directory
2 1 (2.63%) Hyper-V
2 1 (2.63%) Microsoft App-V
Systems Management
1 6 (15.79%) SCCM
Vendors
1 23 (60.53%) Microsoft
2 9 (23.68%) VMware
3 7 (18.42%) Citrix
4 6 (15.79%) Oracle
5 2 (5.26%) Tableau
6 1 (2.63%) Remedy
6 1 (2.63%) ServiceNow