The median annual salary for a Service Desk Technician was £21,000 in advertised job vacancies in the South West during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Technician
England / South West
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 239 233 245
Rank change year-on-year -6 +12  
Permanent jobs requiring a Service Desk Technician 3 2 5
As % of all permanent IT jobs advertised in the South West 0.057% 0.038% 0.084%
As % of the Job Titles category 0.058% 0.039% 0.086%
Number of salaries quoted 3 2 5
Median salary £21,000 £19,000 £23,500
Median salary % change year-on-year +10.52% -19.14%  
90% offered a salary of more than £19,500 £18,500 £21,550
10% offered a salary of more than £22,500 £19,500 £24,250
UK excluding London median salary £21,500 £22,000 £19,500
% change year-on-year -2.27% +12.82%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5138 5116 5783
As % of all permanent IT job vacancies advertised in the South West 97.09% 97.58% 97.13%
Number of salaries quoted 16476 17695 21961
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £23,250 £23,750 £21,750
10% offered a salary of more than £62,500 £61,250 £61,250
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Service Desk Technician
Job Vacancy Trend in the South West

Job postings that featured Service Desk Technician in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Desk Technician in the South West

Service Desk Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician in the South West.

Salary trend for Service Desk Technician in the South West

Service Desk Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South West region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +4 3 £21,000 +10.52%
Service Desk Technician
England

Service Desk Technician Skill Set
Top 22 Co-occurring IT Skills in the South West

For the 6 months to 28 June 2017, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Desk Technician in the job title.

1 3 (60.00%) CRM
1 3 (60.00%) HTML
1 3 (60.00%) SQL
1 3 (60.00%) Management Information System
1 3 (60.00%) Incident Management
1 3 (60.00%) Marketing
2 2 (40.00%) ITIL
3 1 (20.00%) MCP
3 1 (20.00%) Windows
3 1 (20.00%) Microsoft Excel
3 1 (20.00%) Microsoft PowerPoint
3 1 (20.00%) Microsoft Office
3 1 (20.00%) VoIP
3 1 (20.00%) SLA
3 1 (20.00%) Cisco
3 1 (20.00%) Microsoft
3 1 (20.00%) CCNA
3 1 (20.00%) Active Directory
3 1 (20.00%) Cisco Certification
3 1 (20.00%) Avaya
3 1 (20.00%) Remedy
3 1 (20.00%) Windows 8

Service Desk Technician Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Excel
1 1 (20.00%) Microsoft Office
1 1 (20.00%) Microsoft PowerPoint
Communications & Networking
1 1 (20.00%) VoIP
General
1 3 (60.00%) Marketing
Libraries, Frameworks & Software Standards
1 3 (60.00%) HTML
Miscellaneous
1 3 (60.00%) Management Information System
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows 8
Processes & Methodologies
1 3 (60.00%) CRM
1 3 (60.00%) Incident Management
2 2 (40.00%) ITIL
Programming Languages
1 3 (60.00%) SQL
Qualifications
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
1 1 (20.00%) MCP
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
Vendors
1 1 (20.00%) Avaya
1 1 (20.00%) Cisco
1 1 (20.00%) Microsoft
1 1 (20.00%) Remedy
Bournemouth, Dorset
Bluetownonline
Salary: £18000 - £20000 per annum + Bonus + Benefits
Posted: 5 days ago
Bournemouth
Arts University Bournemouth
Salary: £20,046, Grade II
Posted: 15 days ago