Period
to 19 September 2019

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 September 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > South West
6 months to
19 Sep 2019
Same period 2018 Same period 2017
Rank 30 30 29
Rank change year-on-year 0 -1 -10
Permanent jobs citing ITIL 806 829 849
As % of all permanent IT jobs advertised in the South West 8.04% 7.99% 8.29%
As % of the Processes & Methodologies category 8.80% 8.62% 8.96%
Number of salaries quoted 637 595 662
South West median annual salary £38,500 £40,000 £38,001
Median salary % change year-on-year -3.75% +5.26% +1.33%
10th Percentile £22,750 £23,000 £23,600
90th Percentile £57,500 £61,250 £60,000
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9,155 9,619 9,472
As % of all permanent IT jobs advertised in the South West 91.36% 92.68% 92.44%
Number of salaries quoted 7,243 7,924 7,825
South West median annual salary £45,000 £43,000 £42,000
Median salary % change year-on-year +4.65% +2.38% +5.00%
10th Percentile £26,750 £26,250 £25,550
90th Percentile £67,500 £66,250 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the South West.

Salary trend for ITIL in the South West

ITIL
Salary Histogram in the South West

The salary distribution of IT jobs citing ITIL in the South West over the 6 months to 19 September 2019.

Salary histogram for ITIL in the South West

ITIL
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South West region over the 6 months to 19 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +26 209 £42,500 +2.41% 18
Wiltshire -8 203 £36,143 -6.12% 30
Bristol +7 188 £40,500 -8.99% 39
Dorset +5 85 £31,250 -7.68% 10
Devon +13 47 £35,000 -16.67% 9
Somerset +1 41 £42,500 +6.25% 13
Cornwall -5 25 £25,500 -32.00% 6
ITIL
England

For the 6 months to 19 September 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for ITIL.

1 304 (37.72%) Microsoft
2 298 (36.97%) Windows
3 232 (28.78%) Active Directory
4 231 (28.66%) Security Cleared
5 181 (22.46%) Service Management
6 178 (22.08%) Office 365
7 171 (21.22%) Agile Software Development
8 163 (20.22%) Azure
9 157 (19.48%) Linux
10 154 (19.11%) VMware
11 140 (17.37%) Finance
11 140 (17.37%) Service Delivery
12 138 (17.12%) Public Sector
13 137 (17.00%) Cisco
14 133 (16.50%) PowerShell
15 132 (16.38%) Degree
16 131 (16.25%) Windows Server
17 130 (16.13%) SQL
18 129 (16.00%) VMware Infrastructure
19 124 (15.38%) ITIL V3
20 117 (14.52%) Infrastructure Engineering
21 116 (14.39%) Problem-Solving
22 111 (13.77%) DV Cleared
22 111 (13.77%) SCCM
23 109 (13.52%) SQL Server
24 103 (12.78%) Project Management
24 103 (12.78%) Hyper-V
25 98 (12.16%) Firewall
26 96 (11.91%) TCP/IP
27 94 (11.66%) Analytical Skills

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (11.17%) SharePoint
2 78 (9.68%) MS Exchange
3 59 (7.32%) Confluence
4 39 (4.84%) Exchange Server 2013
5 19 (2.36%) Skype for Business
6 17 (2.11%) Apache
7 16 (1.99%) CMS
8 11 (1.36%) SharePoint 2010
9 10 (1.24%) SharePoint 2013
10 8 (0.99%) Exchange Server 2010
11 6 (0.74%) IIS
12 5 (0.62%) Drupal
12 5 (0.62%) Elasticsearch
13 3 (0.37%) ArcGIS
13 3 (0.37%) BizTalk Server
13 3 (0.37%) EPiServer
14 2 (0.25%) MS Project Server
14 2 (0.25%) nginx
Applications
1 39 (4.84%) Microsoft Office
2 17 (2.11%) Microsoft Excel
3 14 (1.74%) MS Visio
4 8 (0.99%) Microsoft Project
5 6 (0.74%) Microsoft PowerPoint
6 1 (0.12%) Spreadsheet
Business Applications
1 31 (3.85%) Sparx Enterprise Architect
2 12 (1.49%) Dynamics CRM
3 5 (0.62%) Salesforce.com CRM
4 3 (0.37%) Remedy ITSM
5 1 (0.12%) Dynamics AX
5 1 (0.12%) NetSuite
Cloud Services
1 178 (22.08%) Office 365
2 163 (20.22%) Azure
3 69 (8.56%) AWS
4 42 (5.21%) Azure Stack
4 42 (5.21%) OneDrive
5 25 (3.10%) Azure Active Directory
5 25 (3.10%) SaaS
6 17 (2.11%) IBM Cloud
6 17 (2.11%) SoftLayer
7 8 (0.99%) PaaS
8 7 (0.87%) GCP
9 5 (0.62%) Dynamics 365
9 5 (0.62%) IaaS
10 4 (0.50%) SuccessFactors
11 3 (0.37%) G Suite
12 2 (0.25%) AWS CloudFormation
12 2 (0.25%) BlazeMeter
12 2 (0.25%) Google Docs
12 2 (0.25%) Google Sheets
13 1 (0.12%) Power Platform
Communications & Networking
1 98 (12.16%) Firewall
2 96 (11.91%) TCP/IP
3 87 (10.79%) DNS
3 87 (10.79%) WAN
4 84 (10.42%) LAN
5 70 (8.68%) DHCP
6 67 (8.31%) Skype
7 54 (6.70%) Wireless
8 50 (6.20%) SAN
9 48 (5.96%) NetScaler
10 40 (4.96%) Internet
11 25 (3.10%) VPN
12 22 (2.73%) NAS
13 20 (2.48%) Network Security
13 20 (2.48%) VLAN
13 20 (2.48%) VoIP
14 17 (2.11%) Wi-Fi
15 16 (1.99%) Cisco ASA
16 10 (1.24%) Unified Communications
16 10 (1.24%) VSAN
Database & Business Intelligence
1 109 (13.52%) SQL Server
2 37 (4.59%) Big Data
3 10 (1.24%) Oracle Database
4 7 (0.87%) MySQL
4 7 (0.87%) Relational Database
4 7 (0.87%) SQL Server Integration Services
5 4 (0.50%) SQL Server Reporting Services
6 3 (0.37%) Crystal Reports
6 3 (0.37%) Geospatial Data
6 3 (0.37%) GIS
6 3 (0.37%) SQL Server 2008
6 3 (0.37%) SQL Server 2016
7 2 (0.25%) Amazon DynamoDB
7 2 (0.25%) CouchDB
7 2 (0.25%) Data Warehouse
7 2 (0.25%) NoSQL
7 2 (0.25%) RDBMS
7 2 (0.25%) Redis
7 2 (0.25%) Riak
8 1 (0.12%) PostgreSQL
Development Applications
1 82 (10.17%) JIRA
2 60 (7.44%) Visual Studio
3 39 (4.84%) TestRail
3 39 (4.84%) Zephyr
4 24 (2.98%) Bitbucket
5 18 (2.23%) Jenkins
6 16 (1.99%) Atlassian Bamboo
7 15 (1.86%) Bitbucket Server
7 15 (1.86%) EasyMock
7 15 (1.86%) JUnit
8 14 (1.74%) MSI
9 11 (1.36%) Git (software)
10 10 (1.24%) Team Foundation Server
11 4 (0.50%) GCC
12 2 (0.25%) Cucumber
12 2 (0.25%) GitLab
12 2 (0.25%) HP UFT
12 2 (0.25%) JMeter
12 2 (0.25%) LoadRunner
12 2 (0.25%) NeoLoad
General
1 140 (17.37%) Finance
2 138 (17.12%) Public Sector
3 47 (5.83%) Telecoms
4 38 (4.71%) Marketing
5 37 (4.59%) Electronics
6 32 (3.97%) Manufacturing
7 26 (3.23%) Legal
8 19 (2.36%) Retail
9 16 (1.99%) Aerospace
10 11 (1.36%) Law
11 10 (1.24%) Back Office
12 8 (0.99%) Military
13 7 (0.87%) Banking
13 7 (0.87%) Financial Institution
13 7 (0.87%) Local Government
14 3 (0.37%) Environmental Health
14 3 (0.37%) Police
15 2 (0.25%) Advertising
15 2 (0.25%) Automotive
15 2 (0.25%) Social Housing
Job Titles
1 159 (19.73%) Analyst
2 109 (13.52%) Infrastructure Engineer
3 98 (12.16%) Support Engineer
4 64 (7.94%) Service Analyst
5 62 (7.69%) IT Support
5 62 (7.69%) Service Manager
6 59 (7.32%) Support Analyst
7 48 (5.96%) Architect
8 47 (5.83%) IT Engineer
8 47 (5.83%) Service Desk Analyst
9 44 (5.46%) Applications Support
10 37 (4.59%) IT Analyst
11 36 (4.47%) 3rd Line Support
12 32 (3.97%) IT Manager
13 31 (3.85%) 2nd Line Support
14 30 (3.72%) 2nd Line Engineer
14 30 (3.72%) IT Support Engineer
15 28 (3.47%) 3rd Line Engineer
16 27 (3.35%) Technical Engineer
17 26 (3.23%) Consultant
Libraries, Frameworks & Software Standards
1 46 (5.71%) .NET
2 20 (2.48%) Spring
3 18 (2.23%) Software Packaging
4 16 (1.99%) XML
5 15 (1.86%) EJB
5 15 (1.86%) Java EE
5 15 (1.86%) JSF
5 15 (1.86%) Web Services
6 9 (1.12%) .NET Framework
6 9 (1.12%) Apache NiFi
6 9 (1.12%) XMPP
7 8 (0.99%) CSS
8 5 (0.62%) Apache Flex
8 5 (0.62%) LDAP
9 3 (0.37%) EDI
9 3 (0.37%) HTML
9 3 (0.37%) HTML5
9 3 (0.37%) JSON
9 3 (0.37%) REST
9 3 (0.37%) SOAP
Miscellaneous
1 94 (11.66%) Analytical Skills
2 80 (9.93%) Management Information System
3 50 (6.20%) Mobile Computing
4 42 (5.21%) Driving Licence
5 36 (4.47%) Data Centre
6 31 (3.85%) Internet of Things
7 29 (3.60%) Self-Motivation
8 25 (3.10%) Wiki
9 17 (2.11%) Enterprise Software
9 17 (2.11%) User Experience
10 13 (1.61%) CMDB
10 13 (1.61%) e-Learning
10 13 (1.61%) Social Media
11 11 (1.36%) CESG
11 11 (1.36%) Mobile App
12 10 (1.24%) Fat Client
12 10 (1.24%) Thin Client
13 8 (0.99%) PKI
14 7 (0.87%) iPad
15 6 (0.74%) BYOD
Operating Systems
1 298 (36.97%) Windows
2 157 (19.48%) Linux
3 131 (16.25%) Windows Server
4 77 (9.55%) Windows 10
5 71 (8.81%) Windows 7
6 69 (8.56%) Unix
7 66 (8.19%) Windows Server 2012
8 62 (7.69%) Windows Server 2008
9 44 (5.46%) Mac OS
10 37 (4.59%) CentOS
11 28 (3.47%) Windows 8
12 26 (3.23%) Red Hat Enterprise Linux
13 12 (1.49%) Android
14 9 (1.12%) AIX
15 8 (0.99%) Windows Server 2003
16 7 (0.87%) Ubuntu
17 5 (0.62%) Fedora
17 5 (0.62%) Windows XP
18 3 (0.37%) Windows 2000
19 2 (0.25%) Mac OS X
Processes & Methodologies
1 181 (22.46%) Service Management
2 171 (21.22%) Agile Software Development
3 140 (17.37%) Service Delivery
4 124 (15.38%) ITIL V3
5 117 (14.52%) Infrastructure Engineering
6 116 (14.39%) Problem-Solving
7 103 (12.78%) Project Management
8 82 (10.17%) ITSM
9 81 (10.05%) Information Security
10 67 (8.31%) Scrum
11 66 (8.19%) CRM
11 66 (8.19%) PRINCE2
12 63 (7.82%) Change Management
13 60 (7.44%) MODAF
14 59 (7.32%) Stakeholder Management
15 57 (7.07%) Incident Management
16 56 (6.95%) Cybersecurity
17 54 (6.70%) Project Delivery
18 51 (6.33%) Continuous Improvement
19 49 (6.08%) Continuous Integration
Programming Languages
1 133 (16.50%) PowerShell
2 130 (16.13%) SQL
3 91 (11.29%) C
4 76 (9.43%) Python
5 62 (7.69%) JavaScript
6 42 (5.21%) PHP
7 35 (4.34%) C#
8 29 (3.60%) Java
9 21 (2.61%) Bash Shell
10 15 (1.86%) C++
11 14 (1.74%) Shell Script
12 5 (0.62%) Perl
13 4 (0.50%) VB
14 3 (0.37%) Ruby
14 3 (0.37%) VB.NET
14 3 (0.37%) VBA
15 2 (0.25%) Erlang
15 2 (0.25%) Go
16 1 (0.12%) Apex Code
16 1 (0.12%) PL/SQL
Qualifications
1 231 (28.66%) Security Cleared
2 132 (16.38%) Degree
3 111 (13.77%) DV Cleared
4 77 (9.55%) Cisco Certification
5 73 (9.06%) CCNA
6 63 (7.82%) Microsoft Certification
7 46 (5.71%) MCP
8 43 (5.33%) SC Cleared
9 36 (4.47%) ITIL Certification
10 33 (4.09%) MCSA
11 30 (3.72%) RHCE
12 29 (3.60%) MCSE
13 28 (3.47%) CCA
14 25 (3.10%) CISSP
15 22 (2.73%) Citrix Certification
16 18 (2.23%) ITIL Foundation Certificate
17 17 (2.11%) CISA
18 12 (1.49%) ISTQB
19 11 (1.36%) CCNP
19 11 (1.36%) CISMP
Quality Assurance & Compliance
1 70 (8.68%) ISO/IEC 20000
2 63 (7.82%) SLA
3 48 (5.96%) ISO/IEC 27001
4 16 (1.99%) QA
5 15 (1.86%) Cyber Essentials
6 11 (1.36%) GDPR
6 11 (1.36%) HMG Security Policy Framework
7 9 (1.12%) NIST
7 9 (1.12%) PCI DSS
8 5 (0.62%) ISO 9001
8 5 (0.62%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 3 (0.37%) COBIT
9 3 (0.37%) ISAE 3402
10 2 (0.25%) ISO 22301
10 2 (0.25%) TickIT
11 1 (0.12%) Cyber Essentials PLUS
11 1 (0.12%) Data Quality
11 1 (0.12%) PMO
System Software
1 232 (28.78%) Active Directory
2 129 (16.00%) VMware Infrastructure
3 103 (12.78%) Hyper-V
4 77 (9.55%) Microsoft App-V
5 51 (6.33%) XenApp
6 46 (5.71%) XenDesktop
7 26 (3.23%) Docker
8 16 (1.99%) VMware ESXi
9 13 (1.61%) VirtualBox
10 12 (1.49%) NFS
11 9 (1.12%) Virtual Machines
12 7 (0.87%) vSphere
13 5 (0.62%) Samba
13 5 (0.62%) Xen
14 4 (0.50%) Virtual Desktop
15 2 (0.25%) Firmware
16 1 (0.12%) Oracle RAC
16 1 (0.12%) VMware Server
Systems Management
1 111 (13.77%) SCCM
2 47 (5.83%) SCOM
3 45 (5.58%) Microsoft Data Protection Manager
4 43 (5.33%) SCOrch
5 20 (2.48%) Ansible
6 18 (2.23%) Kubernetes
6 18 (2.23%) Puppet
7 16 (1.99%) Nagios
8 10 (1.24%) vRealize
9 8 (0.99%) Cisco CUCM
9 8 (0.99%) SCVMM
10 7 (0.87%) WSUS
10 7 (0.87%) ZABBIX
11 5 (0.62%) Cacti
11 5 (0.62%) Docker Swarm
11 5 (0.62%) OpenNMS
11 5 (0.62%) vCenter Server
12 3 (0.37%) Graylog
12 3 (0.37%) Microsoft Intune
12 3 (0.37%) Opscode Chef
Vendors
1 304 (37.72%) Microsoft
2 154 (19.11%) VMware
3 137 (17.00%) Cisco
4 89 (11.04%) Citrix
5 47 (5.83%) Oracle
6 45 (5.58%) Splunk
7 42 (5.21%) Apple
8 37 (4.59%) SAP
9 36 (4.47%) Red Hat
10 32 (3.97%) Atlassian
11 31 (3.85%) BiZZdesign
11 31 (3.85%) Sparx
12 24 (2.98%) Dell
13 22 (2.73%) Meraki
14 20 (2.48%) AVG
15 17 (2.11%) HP
16 16 (1.99%) EMC
16 16 (1.99%) ServiceNow
17 12 (1.49%) SolarWinds
18 9 (1.12%) Salesforce.com