Period
to 13 December 2019

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 13 December 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > South West
6 months to
13 Dec 2019
Same period 2018 Same period 2017
Rank 34 30 28
Rank change year-on-year -4 -2 -10
Permanent jobs citing ITIL 671 766 907
As % of all permanent IT jobs advertised in the South West 7.13% 7.67% 8.82%
As % of the Processes & Methodologies category 7.86% 8.26% 9.63%
Number of salaries quoted 540 558 596
South West median annual salary £38,500 £37,500 £38,625
Median salary % change year-on-year +2.67% -2.91% +3.00%
10th Percentile £22,975 £22,500 £23,125
90th Percentile £61,250 £61,250 £55,436
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 8,538 9,269 9,419
As % of all permanent IT jobs advertised in the South West 90.70% 92.83% 91.57%
Number of salaries quoted 6,833 7,348 7,735
South West median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £66,250 £67,500 £65,000
England median annual salary £52,789 £52,500 £50,000
% change year-on-year +0.55% +5.00% -

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the South West.

Salary trend for ITIL in the South West

ITIL
Salary Histogram in the South West

The salary distribution of IT jobs citing ITIL in the South West over the 6 months to 13 December 2019.

Salary histogram for ITIL in the South West

ITIL
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South West region over the 6 months to 13 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 187 £36,000 -6.49% 22
Gloucestershire +3 159 £42,500 +3.03% 16
Bristol -8 141 £38,500 +18.46% 18
Dorset -10 71 £32,500 -7.14% 11
Somerset +36 48 £42,500 +6.25% 4
Devon -4 44 £34,500 +4.55% 5
Cornwall +3 14 £42,750 +14.00% 2
ITIL
England

For the 6 months to 13 December 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for ITIL.

1 276 (41.13%) Windows
2 270 (40.24%) Microsoft
3 208 (31.00%) Active Directory
4 181 (26.97%) Security Cleared
5 155 (23.10%) Service Management
6 144 (21.46%) Finance
7 136 (20.27%) Office 365
8 123 (18.33%) Agile Software Development
9 119 (17.73%) Public Sector
10 116 (17.29%) Service Delivery
11 115 (17.14%) Azure
12 112 (16.69%) VMware
13 107 (15.95%) Linux
14 106 (15.80%) Problem-Solving
15 104 (15.50%) SQL
16 98 (14.61%) Windows Server
17 97 (14.46%) VMware Infrastructure
18 91 (13.56%) Degree
18 91 (13.56%) ITIL V3
19 85 (12.67%) SQL Server
20 84 (12.52%) DV Cleared
21 83 (12.37%) Cisco
22 82 (12.22%) Firewall
23 79 (11.77%) SCCM
24 76 (11.33%) SharePoint
24 76 (11.33%) Windows 10
25 75 (11.18%) Analytical Skills
25 75 (11.18%) PowerShell
26 74 (11.03%) Management Information System
27 70 (10.43%) Information Security

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (11.33%) SharePoint
2 60 (8.94%) MS Exchange
3 35 (5.22%) Confluence
4 26 (3.87%) Exchange Server 2013
5 17 (2.53%) Skype for Business
6 14 (2.09%) Apache
7 12 (1.79%) CMS
8 11 (1.64%) SharePoint 2010
8 11 (1.64%) SharePoint 2013
9 6 (0.89%) IIS
10 5 (0.75%) Drupal
11 4 (0.60%) Exchange Server 2010
12 3 (0.45%) ArcGIS
12 3 (0.45%) BizTalk Server
12 3 (0.45%) Elasticsearch
12 3 (0.45%) MS Project Server
13 2 (0.30%) EPiServer
13 2 (0.30%) Oracle Application Server
13 2 (0.30%) Oracle Spatial
14 1 (0.15%) nginx
Applications
1 47 (7.00%) Microsoft Office
2 19 (2.83%) MS Visio
3 15 (2.24%) Microsoft Excel
4 6 (0.89%) Microsoft Project
5 5 (0.75%) Microsoft PowerPoint
6 1 (0.15%) Spreadsheet
6 1 (0.15%) SPSS
Business Applications
1 11 (1.64%) Sparx Enterprise Architect
2 9 (1.34%) Dynamics CRM
3 5 (0.75%) Salesforce.com CRM
4 1 (0.15%) Dynamics AX
4 1 (0.15%) NetSuite
4 1 (0.15%) Remedy ITSM
4 1 (0.15%) Sage CRM
Cloud Services
1 136 (20.27%) Office 365
2 115 (17.14%) Azure
3 36 (5.37%) AWS
4 25 (3.73%) SaaS
5 21 (3.13%) Azure Stack
5 21 (3.13%) OneDrive
6 19 (2.83%) Azure Active Directory
7 14 (2.09%) Power Platform
8 8 (1.19%) PaaS
9 7 (1.04%) GCP
10 6 (0.89%) IBM Cloud
10 6 (0.89%) SoftLayer
11 3 (0.45%) G Suite
11 3 (0.45%) PowerApps
12 2 (0.30%) BlazeMeter
12 2 (0.30%) Cloud Computing
12 2 (0.30%) Google Docs
12 2 (0.30%) Google Sheets
12 2 (0.30%) IaaS
13 1 (0.15%) AWS CloudFormation
Communications & Networking
1 82 (12.22%) Firewall
2 59 (8.79%) DNS
2 59 (8.79%) TCP/IP
3 49 (7.30%) WAN
4 48 (7.15%) Wireless
5 45 (6.71%) LAN
6 41 (6.11%) DHCP
6 41 (6.11%) Skype
7 30 (4.47%) SAN
8 29 (4.32%) VPN
9 24 (3.58%) Network Security
10 21 (3.13%) Internet
10 21 (3.13%) NetScaler
11 20 (2.98%) VLAN
12 16 (2.38%) VoIP
13 14 (2.09%) IPv4
14 9 (1.34%) NAS
15 7 (1.04%) Remote Desktop
15 7 (1.04%) Wi-Fi
16 6 (0.89%) PABX
Database & Business Intelligence
1 85 (12.67%) SQL Server
2 17 (2.53%) Big Data
3 12 (1.79%) Power BI
4 11 (1.64%) Oracle Database
5 8 (1.19%) MySQL
5 8 (1.19%) SQL Server Reporting Services
6 7 (1.04%) SQL Server Integration Services
7 5 (0.75%) Data Warehouse
8 4 (0.60%) Relational Database
9 3 (0.45%) Crystal Reports
9 3 (0.45%) Geospatial Data
9 3 (0.45%) GIS
9 3 (0.45%) Oracle Database 11g
10 2 (0.30%) NoSQL
10 2 (0.30%) Oracle Database 10g
10 2 (0.30%) PostgreSQL
10 2 (0.30%) RDBMS
11 1 (0.15%) Redis
11 1 (0.15%) Riak
11 1 (0.15%) SQL Server 2005
Development Applications
1 51 (7.60%) JIRA
2 39 (5.81%) Visual Studio
3 22 (3.28%) Bitbucket
4 15 (2.24%) TestRail
4 15 (2.24%) Zephyr
5 14 (2.09%) Jenkins
6 13 (1.94%) Atlassian Bamboo
6 13 (1.94%) Bitbucket Server
6 13 (1.94%) EasyMock
6 13 (1.94%) JUnit
6 13 (1.94%) MSI
7 7 (1.04%) Team Foundation Server
8 4 (0.60%) GCC
9 3 (0.45%) Git (software)
10 2 (0.30%) Cucumber
10 2 (0.30%) HP UFT
10 2 (0.30%) JMeter
10 2 (0.30%) LoadRunner
10 2 (0.30%) NeoLoad
10 2 (0.30%) Selenium
General
1 144 (21.46%) Finance
2 119 (17.73%) Public Sector
3 58 (8.64%) Telecoms
4 51 (7.60%) Electronics
5 37 (5.51%) Manufacturing
6 34 (5.07%) Marketing
7 16 (2.38%) Aerospace
7 16 (2.38%) Retail
8 10 (1.49%) Law
8 10 (1.49%) Legal
8 10 (1.49%) Local Government
9 8 (1.19%) Advertising
9 8 (1.19%) Military
10 7 (1.04%) Financial Institution
11 6 (0.89%) Banking
12 5 (0.75%) Back Office
13 4 (0.60%) Environmental Health
14 2 (0.30%) Housing Association
14 2 (0.30%) Publishing
14 2 (0.30%) Social Housing
Job Titles
1 125 (18.63%) Analyst
2 88 (13.11%) Support Engineer
3 61 (9.09%) Infrastructure Engineer
4 58 (8.64%) IT Support
5 53 (7.90%) Service Analyst
6 48 (7.15%) IT Engineer
7 37 (5.51%) IT Support Engineer
8 36 (5.37%) Support Analyst
9 34 (5.07%) Service Desk Analyst
10 32 (4.77%) Applications Support
11 31 (4.62%) IT Analyst
11 31 (4.62%) Service Manager
12 30 (4.47%) 2nd Line Support
13 28 (4.17%) Architect
14 27 (4.02%) 2nd Line Engineer
15 24 (3.58%) Consultant
15 24 (3.58%) Technical Engineer
16 23 (3.43%) Developer
16 23 (3.43%) Network Engineer
17 22 (3.28%) Project Manager
Libraries, Frameworks & Software Standards
1 30 (4.47%) .NET
2 20 (2.98%) Spring
3 15 (2.24%) XML
4 13 (1.94%) EJB
4 13 (1.94%) Java EE
4 13 (1.94%) JSF
5 12 (1.79%) Web Services
6 11 (1.64%) Software Packaging
7 10 (1.49%) Apache NiFi
8 6 (0.89%) CSS
8 6 (0.89%) LDAP
8 6 (0.89%) MDX
9 4 (0.60%) .NET Framework
10 3 (0.45%) HTML
10 3 (0.45%) HTML5
10 3 (0.45%) JSON
11 2 (0.30%) ADO
11 2 (0.30%) REST
11 2 (0.30%) SOAP
11 2 (0.30%) YAML
Miscellaneous
1 75 (11.18%) Analytical Skills
2 74 (11.03%) Management Information System
3 50 (7.45%) Driving Licence
4 45 (6.71%) Self-Motivation
5 33 (4.92%) Data Centre
6 24 (3.58%) Mobile Computing
7 13 (1.94%) Virtual Team
7 13 (1.94%) Wiki
8 12 (1.79%) Fat Client
8 12 (1.79%) Thin Client
9 11 (1.64%) Internet of Things
10 9 (1.34%) Enterprise Software
10 9 (1.34%) User Experience
11 8 (1.19%) CESG
12 7 (1.04%) Clustering
12 7 (1.04%) PKI
13 6 (0.89%) CMDB
13 6 (0.89%) Mobile App
14 5 (0.75%) Data Protection Act
14 5 (0.75%) iPad
Operating Systems
1 276 (41.13%) Windows
2 107 (15.95%) Linux
3 98 (14.61%) Windows Server
4 76 (11.33%) Windows 10
5 67 (9.99%) Windows 7
6 48 (7.15%) Unix
6 48 (7.15%) Windows Server 2008
7 44 (6.56%) Windows Server 2012
8 32 (4.77%) CentOS
9 24 (3.58%) Red Hat Enterprise Linux
10 22 (3.28%) Mac OS
11 19 (2.83%) Windows 8
12 15 (2.24%) Android
13 14 (2.09%) Windows Server 2003
14 11 (1.64%) Windows XP
15 6 (0.89%) Windows 2000
16 5 (0.75%) Ubuntu
17 4 (0.60%) Fedora
18 3 (0.45%) AIX
19 2 (0.30%) Mac OS X
Processes & Methodologies
1 155 (23.10%) Service Management
2 123 (18.33%) Agile Software Development
3 116 (17.29%) Service Delivery
4 106 (15.80%) Problem-Solving
5 91 (13.56%) ITIL V3
6 70 (10.43%) Information Security
7 69 (10.28%) Change Management
8 68 (10.13%) ITSM
9 67 (9.99%) Infrastructure Engineering
10 62 (9.24%) PRINCE2
10 62 (9.24%) Project Management
11 55 (8.20%) Incident Management
12 51 (7.60%) DevOps
13 48 (7.15%) Business Intelligence
14 46 (6.86%) Project Delivery
15 43 (6.41%) Scrum
16 42 (6.26%) CRM
17 38 (5.66%) Programme Management
18 37 (5.51%) Risk Management
19 35 (5.22%) Stakeholder Management
Programming Languages
1 104 (15.50%) SQL
2 75 (11.18%) PowerShell
3 58 (8.64%) Python
4 50 (7.45%) C
5 32 (4.77%) JavaScript
6 26 (3.87%) Java
7 22 (3.28%) C#
8 21 (3.13%) PHP
9 14 (2.09%) C++
10 13 (1.94%) Bash Shell
11 8 (1.19%) Shell Script
12 6 (0.89%) Data Analysis Expressions (DAX)
13 5 (0.75%) Perl
14 4 (0.60%) VBA
15 3 (0.45%) PL/SQL
16 2 (0.30%) Erlang
16 2 (0.30%) VB
16 2 (0.30%) VB.NET
17 1 (0.15%) Apex Code
17 1 (0.15%) Go
Qualifications
1 181 (26.97%) Security Cleared
2 91 (13.56%) Degree
3 84 (12.52%) DV Cleared
4 67 (9.99%) Microsoft Certification
5 49 (7.30%) SC Cleared
6 46 (6.86%) Cisco Certification
7 41 (6.11%) CCNA
8 36 (5.37%) MCSE
9 32 (4.77%) MCSA
10 30 (4.47%) MCP
11 27 (4.02%) ITIL Certification
12 23 (3.43%) ISTQB
13 18 (2.68%) CISSP
14 16 (2.38%) DBS Check
15 15 (2.24%) BPSS Clearance
15 15 (2.24%) CCNP
16 14 (2.09%) ITIL Foundation Certificate
16 14 (2.09%) RHCE
17 13 (1.94%) CCA
17 13 (1.94%) CISA
Quality Assurance & Compliance
1 51 (7.60%) ISO/IEC 20000
2 47 (7.00%) ISO/IEC 27001
3 41 (6.11%) SLA
4 15 (2.24%) GDPR
4 15 (2.24%) QA
5 9 (1.34%) Cyber Essentials
6 8 (1.19%) PCI DSS
7 7 (1.04%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 6 (0.89%) ISO 9001
9 5 (0.75%) COBIT
9 5 (0.75%) HMG Security Policy Framework
10 4 (0.60%) GPG13
10 4 (0.60%) NIST
10 4 (0.60%) PMO
11 3 (0.45%) ISAE 3402
12 2 (0.30%) ISO 22301
13 1 (0.15%) BS25999
13 1 (0.15%) Cyber Essentials PLUS
13 1 (0.15%) Data Quality
13 1 (0.15%) TickIT
System Software
1 208 (31.00%) Active Directory
2 97 (14.46%) VMware Infrastructure
3 59 (8.79%) Hyper-V
4 47 (7.00%) Microsoft App-V
5 23 (3.43%) XenApp
6 17 (2.53%) XenDesktop
7 13 (1.94%) Docker
8 9 (1.34%) vSphere
9 8 (1.19%) VMware ESXi
10 7 (1.04%) VirtualBox
11 5 (0.75%) Virtual Desktop
11 5 (0.75%) Virtual Machines
12 4 (0.60%) NFS
12 4 (0.60%) Samba
12 4 (0.60%) Xen
13 3 (0.45%) BitLocker
13 3 (0.45%) Oracle RAC
14 2 (0.30%) Firmware
14 2 (0.30%) Oracle Clusterware
Systems Management
1 79 (11.77%) SCCM
2 31 (4.62%) SCOM
3 21 (3.13%) Microsoft Data Protection Manager
3 21 (3.13%) SCOrch
4 12 (1.79%) Nagios
5 11 (1.64%) Ansible
6 9 (1.34%) Kubernetes
7 8 (1.19%) Puppet
7 8 (1.19%) WSUS
8 6 (0.89%) Cacti
9 5 (0.75%) Microsoft Intune
9 5 (0.75%) vCenter Server
9 5 (0.75%) ZABBIX
10 4 (0.60%) Cisco CUCM
10 4 (0.60%) Docker Swarm
10 4 (0.60%) OpenNMS
11 3 (0.45%) Data Guard
11 3 (0.45%) Oracle RMAN
11 3 (0.45%) vRealize
12 2 (0.30%) Enterprise Manager Cloud Control
Vendors
1 270 (40.24%) Microsoft
2 112 (16.69%) VMware
3 83 (12.37%) Cisco
4 50 (7.45%) Citrix
5 44 (6.56%) Oracle
6 40 (5.96%) Apple
7 35 (5.22%) SAP
8 23 (3.43%) Dell
9 22 (3.28%) Red Hat
10 21 (3.13%) Splunk
11 18 (2.68%) EMC
11 18 (2.68%) HP
12 16 (2.38%) Meraki
13 15 (2.24%) Atlassian
14 13 (1.94%) AVG
14 13 (1.94%) ServiceNow
15 11 (1.64%) BiZZdesign
15 11 (1.64%) SolarWinds
15 11 (1.64%) Sparx
16 10 (1.49%) NetApp