Period
to 4 April 2020

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 4 April 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > South West
6 months to
4 Apr 2020
Same period 2019 Same period 2018
Rank 46 40 23
Rank change year-on-year -6 -17 -2
Permanent jobs citing ITIL 450 674 1,037
As % of all permanent jobs advertised in the South West 5.85% 6.76% 9.86%
As % of the Processes & Methodologies category 6.45% 7.32% 10.77%
Number of salaries quoted 365 493 581
Median annual salary £42,500 £38,500 £40,000
Median salary % change year-on-year +10.39% -3.75% +6.67%
10th Percentile £23,000 £22,750 £24,250
90th Percentile £65,000 £57,500 £57,500
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 6,978 9,207 9,625
As % of all permanent IT jobs advertised in the South West 90.66% 92.35% 91.51%
Number of salaries quoted 5,654 7,132 7,873
Median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +4.94%
10th Percentile £27,500 £27,000 £26,250
90th Percentile £66,250 £67,500 £63,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +2.04%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Salary Trend in the South West

3-month moving average salary quoted in jobs citing ITIL in the South West.

Salary trend for ITIL in the South West

ITIL
Salary Histogram in the South West

Salary distribution for jobs citing ITIL in the South West over the 6 months to 4 April 2020.

Salary histogram for ITIL in the South West

ITIL
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South West region over the 6 months to 4 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 123 £37,500 -5.66% 21
Bristol -7 103 £45,000 +38.46% 24
Gloucestershire -9 95 £45,000 - 15
Devon +14 47 £44,490 +27.11% 9
Dorset +2 45 £24,750 -35.71% 1
Somerset +33 29 £44,750 +19.33% 6
Cornwall +2 8 £60,000 +118.18% 5
ITIL
England

For the 6 months to 4 April 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region with a requirement for ITIL.

1 208 (46.22%) Windows
2 201 (44.67%) Microsoft
3 152 (33.78%) Service Management
4 132 (29.33%) Active Directory
5 122 (27.11%) Office 365
6 112 (24.89%) Azure
7 92 (20.44%) Security Cleared
8 91 (20.22%) Finance
9 87 (19.33%) Agile Software Development
10 86 (19.11%) VMware
11 75 (16.67%) Problem-Solving
12 70 (15.56%) Windows Server
13 64 (14.22%) Analytical Skills
14 63 (14.00%) Service Delivery
15 61 (13.56%) ITSM
15 61 (13.56%) Microsoft Certification
15 61 (13.56%) SQL
16 60 (13.33%) VMware Infrastructure
17 59 (13.11%) SQL Server
17 59 (13.11%) DNS
18 58 (12.89%) Linux
19 56 (12.44%) Windows 10
20 55 (12.22%) Firewall
21 53 (11.78%) SharePoint
21 53 (11.78%) ITIL V3
22 52 (11.56%) Cisco
23 51 (11.33%) Public Sector
24 49 (10.89%) PRINCE2
25 48 (10.67%) Information Security
25 48 (10.67%) AWS

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (11.78%) SharePoint
2 28 (6.22%) MS Exchange
3 27 (6.00%) Confluence
4 17 (3.78%) CMS
5 13 (2.89%) Drupal
6 9 (2.00%) Skype for Business
7 7 (1.56%) Exchange Server 2013
8 6 (1.33%) IIS
9 5 (1.11%) Moodle
10 4 (0.89%) Apache
11 3 (0.67%) MS Project Server
12 2 (0.44%) Exchange Server 2010
12 2 (0.44%) Oracle Application Server
12 2 (0.44%) Oracle Spatial
13 1 (0.22%) BizTalk Server
13 1 (0.22%) Elasticsearch
13 1 (0.22%) nginx
13 1 (0.22%) Tomcat
Applications
1 38 (8.44%) Microsoft Office
2 13 (2.89%) Microsoft Excel
3 9 (2.00%) MS Visio
4 7 (1.56%) Microsoft PowerPoint
5 5 (1.11%) Microsoft Project
6 1 (0.22%) Adobe Creative Suite
6 1 (0.22%) SPSS
Business Applications
1 12 (2.67%) Salesforce.com CRM
2 6 (1.33%) Dynamics CRM
3 2 (0.44%) Dynamics AX
4 1 (0.22%) NetSuite
4 1 (0.22%) Sage CRM
4 1 (0.22%) Unit4 Business World
Cloud Services
1 122 (27.11%) Office 365
2 112 (24.89%) Azure
3 48 (10.67%) AWS
4 27 (6.00%) SaaS
5 26 (5.78%) Power Platform
6 17 (3.78%) PaaS
7 13 (2.89%) Azure Active Directory
7 13 (2.89%) OneDrive
8 10 (2.22%) IaaS
9 8 (1.78%) Cloud Computing
10 6 (1.33%) Azure Stack
11 5 (1.11%) Dynamics 365
12 3 (0.67%) PowerApps
13 2 (0.44%) AWS CloudFormation
13 2 (0.44%) BlazeMeter
14 1 (0.22%) GCP
Communications & Networking
1 59 (13.11%) DNS
2 55 (12.22%) Firewall
3 41 (9.11%) TCP/IP
4 36 (8.00%) LAN
5 31 (6.89%) DHCP
5 31 (6.89%) VoIP
6 29 (6.44%) WAN
7 27 (6.00%) SAN
8 20 (4.44%) Internet
9 19 (4.22%) Wireless
10 18 (4.00%) VPN
11 16 (3.56%) VLAN
12 14 (3.11%) Skype
13 13 (2.89%) Wi-Fi
14 9 (2.00%) Structured Cabling
14 9 (2.00%) Unified Communications
15 8 (1.78%) Cisco IOS
15 8 (1.78%) Network Security
16 7 (1.56%) NAS
16 7 (1.56%) Wireshark
Database & Business Intelligence
1 59 (13.11%) SQL Server
2 21 (4.67%) Power BI
3 13 (2.89%) MySQL
4 6 (1.33%) SQL Server Integration Services
4 6 (1.33%) SQL Server Reporting Services
5 5 (1.11%) Big Data
6 4 (0.89%) GIS
6 4 (0.89%) Oracle Database
7 3 (0.67%) Data Warehouse
8 2 (0.44%) Oracle Database 10g
8 2 (0.44%) Oracle Database 11g
8 2 (0.44%) Relational Database
8 2 (0.44%) SQL Server 2008
8 2 (0.44%) SQL Server 2016
9 1 (0.22%) Amazon DynamoDB
9 1 (0.22%) Apache Ignite
9 1 (0.22%) Qlik Sense
9 1 (0.22%) Redis
9 1 (0.22%) Riak
9 1 (0.22%) SQL Server 2012
Development Applications
1 35 (7.78%) JIRA
2 22 (4.89%) Bitbucket
3 9 (2.00%) Visual Studio
4 7 (1.56%) Git (software)
5 5 (1.11%) Jenkins
5 5 (1.11%) Team Foundation Server
6 4 (0.89%) Subversion
6 4 (0.89%) TestRail
6 4 (0.89%) Zephyr
7 3 (0.67%) Atlassian Bamboo
7 3 (0.67%) Bitbucket Server
7 3 (0.67%) EasyMock
7 3 (0.67%) JUnit
7 3 (0.67%) SQL Server Management Studio (SSMS)
8 2 (0.44%) Cucumber
8 2 (0.44%) HP UFT
8 2 (0.44%) JMeter
8 2 (0.44%) LoadRunner
8 2 (0.44%) NeoLoad
8 2 (0.44%) Selenium
General
1 91 (20.22%) Finance
2 51 (11.33%) Public Sector
3 23 (5.11%) Telecoms
4 20 (4.44%) Electronics
5 16 (3.56%) Retail
6 15 (3.33%) Legal
7 12 (2.67%) Manufacturing
8 11 (2.44%) Marketing
9 8 (1.78%) Advertising
9 8 (1.78%) Local Government
10 7 (1.56%) Military
11 6 (1.33%) Aerospace
12 5 (1.11%) Law
13 4 (0.89%) Back Office
13 4 (0.89%) Housing Association
14 3 (0.67%) Police
14 3 (0.67%) Publishing
15 1 (0.22%) Billing
Job Titles
1 86 (19.11%) Analyst
2 58 (12.89%) IT Support
3 52 (11.56%) Support Engineer
4 37 (8.22%) Architect
5 33 (7.33%) Support Analyst
6 29 (6.44%) IT Engineer
7 28 (6.22%) Service Manager
8 27 (6.00%) IT Support Engineer
9 26 (5.78%) Solutions Architect
10 24 (5.33%) 2nd Line Support
10 24 (5.33%) Infrastructure Engineer
11 22 (4.89%) Service Analyst
12 21 (4.67%) IT Manager
13 20 (4.44%) Service Desk Analyst
14 18 (4.00%) Applications Support
15 17 (3.78%) IT Analyst
16 15 (3.33%) 3rd Line Support
17 13 (2.89%) 1st Line Support
17 13 (2.89%) Administrator
17 13 (2.89%) Information Security Officer
Libraries, Frameworks & Software Standards
1 25 (5.56%) .NET
2 8 (1.78%) HTML
3 7 (1.56%) XML
4 6 (1.33%) ASP.NET
4 6 (1.33%) CSS
4 6 (1.33%) MDX
4 6 (1.33%) REST
4 6 (1.33%) SOAP
4 6 (1.33%) Visualforce
5 5 (1.11%) Web Services
6 4 (0.89%) 802.1X
6 4 (0.89%) Middleware
7 3 (0.67%) Apache NiFi
7 3 (0.67%) EJB
7 3 (0.67%) Java EE
7 3 (0.67%) JSF
7 3 (0.67%) Spring
8 2 (0.44%) ADO
8 2 (0.44%) LDAP
9 1 (0.22%) Elastic Stack
Miscellaneous
1 64 (14.22%) Analytical Skills
2 46 (10.22%) Management Information System
3 24 (5.33%) Self-Motivation
4 23 (5.11%) Driving Licence
5 11 (2.44%) User Experience
6 9 (2.00%) Linux Command Line
6 9 (2.00%) Video Conferencing
7 8 (1.78%) CMDB
7 8 (1.78%) Data Centre
7 8 (1.78%) Virtual Team
8 6 (1.33%) CCTV
8 6 (1.33%) Enterprise Cloud
9 5 (1.11%) Cyber Defence
9 5 (1.11%) Data Protection Act
10 4 (0.89%) Cloud Native
10 4 (0.89%) Enterprise Storage
10 4 (0.89%) Mobile Computing
10 4 (0.89%) Private Cloud
10 4 (0.89%) Public Cloud
11 3 (0.67%) Wiki
Operating Systems
1 208 (46.22%) Windows
2 70 (15.56%) Windows Server
3 58 (12.89%) Linux
4 56 (12.44%) Windows 10
5 28 (6.22%) Windows 7
6 25 (5.56%) CentOS
7 24 (5.33%) Windows Server 2012
8 20 (4.44%) Windows Server 2008
9 18 (4.00%) Windows 8
10 17 (3.78%) Unix
11 14 (3.11%) Red Hat Enterprise Linux
12 10 (2.22%) AIX
13 9 (2.00%) Android
14 8 (1.78%) Mac OS
14 8 (1.78%) Windows Server 2003
14 8 (1.78%) Windows Server 2016
14 8 (1.78%) Windows Server 2019
15 7 (1.56%) Windows 2000
16 6 (1.33%) Ubuntu
16 6 (1.33%) Windows XP
Processes & Methodologies
1 152 (33.78%) Service Management
2 87 (19.33%) Agile Software Development
3 75 (16.67%) Problem-Solving
4 63 (14.00%) Service Delivery
5 61 (13.56%) ITSM
6 53 (11.78%) ITIL V3
7 49 (10.89%) PRINCE2
8 48 (10.67%) Information Security
9 45 (10.00%) Project Management
10 38 (8.44%) Project Delivery
11 36 (8.00%) IT Strategy
12 32 (7.11%) Stakeholder Management
13 31 (6.89%) CRM
13 31 (6.89%) DevOps
14 30 (6.67%) Infrastructure Engineering
15 28 (6.22%) IT Governance
15 28 (6.22%) Mentoring
16 27 (6.00%) Cybersecurity
17 26 (5.78%) Incident Management
17 26 (5.78%) Line Management
Programming Languages
1 61 (13.56%) SQL
2 31 (6.89%) PowerShell
3 29 (6.44%) Python
4 21 (4.67%) C
5 19 (4.22%) JavaScript
6 16 (3.56%) C#
7 14 (3.11%) Bash Shell
8 6 (1.33%) Apex Code
8 6 (1.33%) Data Analysis Expressions (DAX)
8 6 (1.33%) PHP
8 6 (1.33%) VB
9 4 (0.89%) Java
10 3 (0.67%) C++
11 2 (0.44%) PL/SQL
11 2 (0.44%) T-SQL
12 1 (0.22%) Go
12 1 (0.22%) R
12 1 (0.22%) Ruby
12 1 (0.22%) VBA
12 1 (0.22%) VBScript
Qualifications
1 92 (20.44%) Security Cleared
2 61 (13.56%) Microsoft Certification
3 46 (10.22%) SC Cleared
4 45 (10.00%) Degree
5 41 (9.11%) DV Cleared
6 28 (6.22%) ITIL Certification
7 25 (5.56%) Cisco Certification
7 25 (5.56%) MCSE
8 22 (4.89%) CCNA
8 22 (4.89%) MCSA
9 12 (2.67%) ISTQB
10 10 (2.22%) CCNP
10 10 (2.22%) CISSP
11 9 (2.00%) ISEB
11 9 (2.00%) Network+ Certification
11 9 (2.00%) PRINCE2 Certification
12 8 (1.78%) CEH
12 8 (1.78%) HND
13 7 (1.56%) TOGAF Certification
14 6 (1.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 47 (10.44%) SLA
2 31 (6.89%) ISO/IEC 20000
2 31 (6.89%) ISO/IEC 27001
3 10 (2.22%) GDPR
4 9 (2.00%) ISO 9001
5 8 (1.78%) QA
6 7 (1.56%) COBIT
7 6 (1.33%) PMO
8 4 (0.89%) GPG13
9 3 (0.67%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 2 (0.44%) PCI DSS
11 1 (0.22%) BS25999
11 1 (0.22%) Cyber Essentials
11 1 (0.22%) Cyber Essentials PLUS
11 1 (0.22%) HMG Security Policy Framework
11 1 (0.22%) ISO 22301
System Software
1 132 (29.33%) Active Directory
2 60 (13.33%) VMware Infrastructure
3 26 (5.78%) Hyper-V
4 12 (2.67%) Docker
5 11 (2.44%) VMware ESXi
6 10 (2.22%) vSphere
7 9 (2.00%) Microsoft App-V
8 8 (1.78%) XenApp
9 6 (1.33%) XenDesktop
10 5 (1.11%) VirtualBox
11 4 (0.89%) NFS
11 4 (0.89%) Samba
11 4 (0.89%) Xen
12 3 (0.67%) BitLocker
13 2 (0.44%) Firmware
13 2 (0.44%) Oracle Clusterware
13 2 (0.44%) Oracle RAC
13 2 (0.44%) Virtual Desktop
14 1 (0.22%) Virtual Machines
Systems Management
1 39 (8.67%) SCCM
2 14 (3.11%) Microsoft Intune
2 14 (3.11%) SCOM
3 9 (2.00%) vCenter Server
4 8 (1.78%) Ansible
4 8 (1.78%) Kubernetes
4 8 (1.78%) Puppet
4 8 (1.78%) WSUS
5 6 (1.33%) Microsoft Data Protection Manager
5 6 (1.33%) SCOrch
6 5 (1.11%) ZABBIX
7 4 (0.89%) Docker Swarm
7 4 (0.89%) Nagios
7 4 (0.89%) OpenNMS
8 2 (0.44%) Enterprise Manager Cloud Control
8 2 (0.44%) Oracle Flashback
8 2 (0.44%) Oracle RMAN
8 2 (0.44%) Single Sign-On
8 2 (0.44%) Terraform
8 2 (0.44%) vRealize
Vendors
1 201 (44.67%) Microsoft
2 86 (19.11%) VMware
3 52 (11.56%) Cisco
4 41 (9.11%) Oracle
5 30 (6.67%) Citrix
6 20 (4.44%) Atlassian
7 19 (4.22%) Salesforce.com
8 17 (3.78%) SAP
9 16 (3.56%) Red Hat
10 15 (3.33%) ServiceNow
11 12 (2.67%) MuleSoft
12 11 (2.44%) Dell
13 10 (2.22%) Apple
14 9 (2.00%) EMC
15 8 (1.78%) HP
16 7 (1.56%) Capita
16 7 (1.56%) SolarWinds
17 6 (1.33%) Meraki
17 6 (1.33%) NetApp
17 6 (1.33%) Veeam