Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > South West
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 27 18 24
Rank change year-on-year -9 +6 0
Permanent jobs citing ITIL 866 1212 1043
As % of all permanent IT jobs advertised in the South West 8.41% 11.09% 8.89%
As % of the Processes & Methodologies category 9.40% 12.48% 9.99%
Number of salaries quoted 603 1007 882
South West median annual salary £37,500 £37,500 £40,000
Median salary % change year-on-year - -6.25% +6.67%
10th Percentile £23,125 £22,500 £21,525
90th Percentile £57,250 £57,500 £62,500
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9214 9712 10442
As % of all permanent IT jobs advertised in the South West 89.48% 88.87% 88.96%
Number of salaries quoted 7580 8095 8771
South West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.90%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £65,000 £63,750 £63,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the South West.

Salary trend for ITIL in the South West

ITIL
Salary Histogram in the South West

The salary distribution of IT jobs citing ITIL in the South West over the 6 months to 22 November 2017.

Salary histogram for ITIL in the South West

ITIL
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South West region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -15 281 £40,000 -4.76% 19
Wiltshire -2 234 £37,500 +7.14% 8
Gloucestershire -18 125 £46,000 +15.00% 6
Somerset -35 65 £33,000 -5.71% 4
Cornwall -2 63 £35,000 -5.41%
Dorset -5 51 £37,500 - 3
Devon -22 28 £41,794 +39.31% 2
ITIL
England

For the 6 months to 22 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for ITIL.

1 342 (39.49%) Microsoft
2 329 (37.99%) Security Cleared
3 315 (36.37%) Windows
4 232 (26.79%) Service Management
5 210 (24.25%) Active Directory
6 195 (22.52%) Service Delivery
7 177 (20.44%) SC Cleared
8 158 (18.24%) DV Cleared
9 150 (17.32%) ITSM
10 144 (16.63%) Windows Server
11 135 (15.59%) VMware
11 135 (15.59%) Agile Software Development
12 128 (14.78%) Linux
13 127 (14.67%) Firewall
14 126 (14.55%) SQL Server
15 124 (14.32%) Degree
16 119 (13.74%) Finance
17 111 (12.82%) Microsoft Office
17 111 (12.82%) Analytical Skills
18 108 (12.47%) Problem Management
18 108 (12.47%) Cisco Certification
19 106 (12.24%) Cisco
20 103 (11.89%) Microsoft Certification
21 101 (11.66%) CCNA
21 101 (11.66%) PowerShell
22 99 (11.43%) Business Intelligence
23 97 (11.20%) Office 365
24 96 (11.09%) SharePoint
25 95 (10.97%) Project Management
26 94 (10.85%) SLA

ITIL
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (11.09%) SharePoint
2 48 (5.54%) MS Exchange
3 31 (3.58%) IIS
4 26 (3.00%) Skype for Business
5 23 (2.66%) SharePoint 2013
6 17 (1.96%) Apache
6 17 (1.96%) Exchange Server 2010
7 12 (1.39%) Confluence
8 11 (1.27%) SharePoint 2010
9 10 (1.15%) Elasticsearch
9 10 (1.15%) Exchange Server 2013
10 8 (0.92%) Blackberry Enterprise Server
10 8 (0.92%) JBoss
10 8 (0.92%) WebLogic
11 6 (0.69%) BizTalk Server
11 6 (0.69%) SharePoint Server
11 6 (0.69%) WebSphere
12 5 (0.58%) CMS
12 5 (0.58%) Exchange Server 2007
13 4 (0.46%) Alfresco
Applications
1 111 (12.82%) Microsoft Office
2 33 (3.81%) Microsoft Excel
3 22 (2.54%) Microsoft PowerPoint
4 10 (1.15%) MS Visio
5 5 (0.58%) Microsoft Project
6 4 (0.46%) Spreadsheet
Business Applications
1 8 (0.92%) Maximo
2 6 (0.69%) Dynamics NAV
3 4 (0.46%) Dynamics AX
3 4 (0.46%) Dynamics CRM
4 3 (0.35%) SAP CO
4 3 (0.35%) SAP FI
4 3 (0.35%) SAP FI/CO
4 3 (0.35%) SAP R/3
5 2 (0.23%) Oracle Procure-to-Pay
Cloud Services
1 97 (11.20%) Office 365
2 91 (10.51%) Microsoft Azure
3 52 (6.00%) Amazon AWS
4 19 (2.19%) Amazon S3
5 15 (1.73%) SaaS
6 8 (0.92%) Cloud Computing
7 6 (0.69%) PaaS
8 5 (0.58%) IaaS
9 4 (0.46%) Dynamics 365
9 4 (0.46%) G Suite
9 4 (0.46%) GitHub
9 4 (0.46%) IBM Cloud
9 4 (0.46%) OneDrive
9 4 (0.46%) SoftLayer
10 2 (0.23%) Azure Active Directory
11 1 (0.12%) Yammer
Communications & Networking
1 127 (14.67%) Firewall
2 82 (9.47%) DNS
3 77 (8.89%) TCP/IP
4 66 (7.62%) LAN
5 65 (7.51%) WAN
6 64 (7.39%) DHCP
7 60 (6.93%) Network Security
8 39 (4.50%) HTTP
9 37 (4.27%) FTP
9 37 (4.27%) Internet
10 36 (4.16%) SAN
11 32 (3.70%) VoIP
12 31 (3.58%) SMTP
13 30 (3.46%) Wireless
13 30 (3.46%) X.400
14 27 (3.12%) Intrusion Detection
15 22 (2.54%) DMZ
16 21 (2.42%) NAS
17 20 (2.31%) Wi-Fi
18 19 (2.19%) VLAN
Database & Business Intelligence
1 126 (14.55%) SQL Server
2 14 (1.62%) SQL Server 2008
2 14 (1.62%) SQL Server Reporting Services
3 13 (1.50%) SQL Server 2012
3 13 (1.50%) SQL Server Integration Services
4 10 (1.15%) Hadoop
4 10 (1.15%) MS Access
5 8 (0.92%) Big Data
5 8 (0.92%) Data Warehouse
5 8 (0.92%) SQL Server 2005
6 7 (0.81%) MongoDB
6 7 (0.81%) Power BI
7 6 (0.69%) MySQL
7 6 (0.69%) NoSQL
7 6 (0.69%) Oracle Database
8 5 (0.58%) PostgreSQL
8 5 (0.58%) SQL Server Analysis Services
9 4 (0.46%) Crystal Reports
10 3 (0.35%) Azure SQL Database
10 3 (0.35%) Microsoft Analysis Services
Development Applications
1 24 (2.77%) Team Foundation Server
2 19 (2.19%) Rational DOORS
3 17 (1.96%) JIRA
4 13 (1.50%) Jenkins
5 10 (1.15%) gulp
5 10 (1.15%) Jasmine
5 10 (1.15%) Karma Test Runner
6 7 (0.81%) Atlassian Bamboo
6 7 (0.81%) Bitbucket
6 7 (0.81%) EasyMock
6 7 (0.81%) JUnit
6 7 (0.81%) Subversion
7 5 (0.58%) Git (software)
8 4 (0.46%) Maven
8 4 (0.46%) Oracle Forms
9 3 (0.35%) MSI
9 3 (0.35%) Selenium
9 3 (0.35%) TeamCity
10 2 (0.23%) Redmine
10 2 (0.23%) Robot Framework
General
1 119 (13.74%) Finance
2 54 (6.24%) Retail
3 40 (4.62%) Manufacturing
4 27 (3.12%) Telecoms
5 25 (2.89%) Legal
6 20 (2.31%) Marketing
7 15 (1.73%) Electronics
7 15 (1.73%) Law
8 11 (1.27%) Local Government
9 7 (0.81%) Military
10 6 (0.69%) Advertising
11 4 (0.46%) German Language
11 4 (0.46%) Spanish Language
12 3 (0.35%) Aerospace
12 3 (0.35%) Billing
12 3 (0.35%) Publishing
13 2 (0.23%) Back Office
14 1 (0.12%) Automotive
14 1 (0.12%) Banking
14 1 (0.12%) Retail Banking
Job Titles
1 220 (25.40%) Analyst
2 84 (9.70%) Support Analyst
3 76 (8.78%) Service Manager
4 68 (7.85%) Infrastructure Engineer
5 65 (7.51%) Support Engineer
6 61 (7.04%) 3rd Line Support
7 58 (6.70%) Network Engineer
8 47 (5.43%) Applications Support
8 47 (5.43%) IT Engineer
9 42 (4.85%) IT Support
9 42 (4.85%) Service Analyst
10 40 (4.62%) Project Manager
11 35 (4.04%) Architect
12 34 (3.93%) IT Manager
13 33 (3.81%) Service Desk Analyst
14 31 (3.58%) 3rd Line Engineer
14 31 (3.58%) Delivery Manager
14 31 (3.58%) Infrastructure Support
15 30 (3.46%) IT Analyst
15 30 (3.46%) Security Engineer
Libraries, Frameworks & Software Standards
1 65 (7.51%) .NET
2 34 (3.93%) Web Services
3 28 (3.23%) ASP.NET
4 27 (3.12%) Software Packaging
5 25 (2.89%) AngularJS
6 24 (2.77%) HTML
7 20 (2.31%) REST
8 18 (2.08%) .NET Framework
8 18 (2.08%) ASP.NET MVC
9 15 (1.73%) EDI
10 11 (1.27%) CSS
10 11 (1.27%) Entity Framework
11 10 (1.15%) Swagger
12 9 (1.04%) Java EE
13 8 (0.92%) Spring
14 7 (0.81%) EJB
14 7 (0.81%) Flash
14 7 (0.81%) JSF
14 7 (0.81%) XML
15 6 (0.69%) HTML5
Miscellaneous
1 111 (12.82%) Analytical Skills
2 87 (10.05%) Management Information System
3 61 (7.04%) Data Centre
4 46 (5.31%) Driving Licence
5 30 (3.46%) CESG
6 28 (3.23%) User Experience
7 27 (3.12%) Distributed Denial-of-Service
8 25 (2.89%) Computer Science
9 22 (2.54%) Cyberthreat
9 22 (2.54%) Security Operations Centre
10 18 (2.08%) Hybrid Cloud
11 17 (1.96%) CMDB
11 17 (1.96%) Replication
12 12 (1.39%) Derivative
12 12 (1.39%) EPoS
13 11 (1.27%) Blackberry
13 11 (1.27%) Wiki
14 10 (1.15%) Enterprise Software
15 9 (1.04%) Cyber Defence
15 9 (1.04%) Life Science
Operating Systems
1 315 (36.37%) Windows
2 144 (16.63%) Windows Server
3 128 (14.78%) Linux
4 86 (9.93%) Windows Server 2012
5 64 (7.39%) Windows 10
5 64 (7.39%) Windows 7
6 53 (6.12%) Windows Server 2008
7 51 (5.89%) Unix
8 30 (3.46%) Red Hat Enterprise Linux
9 28 (3.23%) CentOS
9 28 (3.23%) Windows 8
10 25 (2.89%) Windows Server 2003
11 20 (2.31%) Windows XP
12 11 (1.27%) AIX
13 10 (1.15%) Android
14 9 (1.04%) Oracle Linux
15 8 (0.92%) Mac OS X
16 7 (0.81%) Apple iOS
17 5 (0.58%) HPUX
18 4 (0.46%) Ubuntu
Processes & Methodologies
1 232 (26.79%) Service Management
2 195 (22.52%) Service Delivery
3 150 (17.32%) ITSM
4 135 (15.59%) Agile Software Development
5 108 (12.47%) Problem Management
6 99 (11.43%) Business Intelligence
7 95 (10.97%) Project Management
8 89 (10.28%) PRINCE2
9 88 (10.16%) ITIL V3
10 87 (10.05%) Change Management
11 78 (9.01%) TOGAF
12 76 (8.78%) Information Security
13 73 (8.43%) Continuous Improvement
14 57 (6.58%) Coaching
15 56 (6.47%) Line Management
15 56 (6.47%) Proactive Management
16 55 (6.35%) Stakeholder Management
17 54 (6.24%) Incident Management
17 54 (6.24%) Mentoring
17 54 (6.24%) Scrum
Programming Languages
1 101 (11.66%) PowerShell
2 84 (9.70%) SQL
3 60 (6.93%) C
3 60 (6.93%) Java
4 34 (3.93%) C#
5 33 (3.81%) Shell Script
6 28 (3.23%) Python
7 27 (3.12%) JavaScript
8 21 (2.42%) C++
9 17 (1.96%) PHP
10 12 (1.39%) Bash Shell
11 8 (0.92%) VB
11 8 (0.92%) VBA
12 6 (0.69%) T-SQL
13 4 (0.46%) Delphi
13 4 (0.46%) Korn
13 4 (0.46%) Pascal
13 4 (0.46%) Ruby
14 3 (0.35%) Perl
14 3 (0.35%) VB.NET
Qualifications
1 329 (37.99%) Security Cleared
2 177 (20.44%) SC Cleared
3 158 (18.24%) DV Cleared
4 124 (14.32%) Degree
5 108 (12.47%) Cisco Certification
6 103 (11.89%) Microsoft Certification
7 101 (11.66%) CCNA
8 75 (8.66%) ITIL Certification
9 53 (6.12%) CISSP
10 51 (5.89%) MCSE
11 50 (5.77%) ITIL Foundation Certificate
12 38 (4.39%) MCSA
13 33 (3.81%) CCNP
14 27 (3.12%) ISEB
15 23 (2.66%) SANS
16 21 (2.42%) APMP
16 21 (2.42%) CREST Certified
16 21 (2.42%) GCIA
16 21 (2.42%) GCIH
17 18 (2.08%) MCITP
Quality Assurance & Compliance
1 94 (10.85%) SLA
2 55 (6.35%) ISO/IEC 27001
3 17 (1.96%) ISO/IEC 20000
3 17 (1.96%) PCI DSS
4 16 (1.85%) COBIT
5 9 (1.04%) QA
6 8 (0.92%) GDPR
7 7 (0.81%) GPG13
7 7 (0.81%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 3 (0.35%) ISO 9001
8 3 (0.35%) PMO
9 2 (0.23%) Data Quality
9 2 (0.23%) HMG Security Policy Framework
10 1 (0.12%) Cyber Essentials
10 1 (0.12%) JSP 440
System Software
1 210 (24.25%) Active Directory
2 86 (9.93%) VMware Infrastructure
3 66 (7.62%) Hyper-V
4 35 (4.04%) vSphere
5 29 (3.35%) Virtual Desktop
6 25 (2.89%) Microsoft App-V
7 23 (2.66%) VMware ESXi
8 22 (2.54%) BitLocker
9 19 (2.19%) Virtual Machines
10 11 (1.27%) Firmware
10 11 (1.27%) NFS
10 11 (1.27%) Samba
11 7 (0.81%) Snort
12 5 (0.58%) VMware Workstation
13 4 (0.46%) XenApp
14 3 (0.35%) Virtual Servers
15 2 (0.23%) Veritas Volume Manager
15 2 (0.23%) VMware NSX
15 2 (0.23%) XenDesktop
15 2 (0.23%) XenServer
Systems Management
1 86 (9.93%) SCCM
2 30 (3.46%) SCOM
3 20 (2.31%) WSUS
4 18 (2.08%) SCVMM
5 15 (1.73%) vCenter Server
6 14 (1.62%) Puppet
7 13 (1.50%) Forefront Identity Manager
8 11 (1.27%) SCDPM
9 10 (1.15%) Microsoft Data Protection Manager
9 10 (1.15%) Microsoft Intune
10 8 (0.92%) Backup Exec
10 8 (0.92%) Host Intrusion Detection System
11 7 (0.81%) ArcSight ESM
11 7 (0.81%) Nagios
11 7 (0.81%) NetBackup
11 7 (0.81%) RSA Archer
11 7 (0.81%) RSA enVision
11 7 (0.81%) RSA Security Analytics
11 7 (0.81%) Symantec Endpoint Protection
12 6 (0.69%) ZABBIX
Vendors
1 342 (39.49%) Microsoft
2 135 (15.59%) VMware
3 106 (12.24%) Cisco
4 65 (7.51%) Citrix
5 45 (5.20%) Oracle
6 41 (4.73%) HP
7 39 (4.50%) Red Hat
8 27 (3.12%) McAfee
9 26 (3.00%) Dell
10 23 (2.66%) SolarWinds
11 22 (2.54%) F5
11 22 (2.54%) SAP
12 17 (1.96%) ArcSight
13 16 (1.85%) Apple
13 16 (1.85%) Infoblox
14 14 (1.62%) ServiceNow
15 12 (1.39%) 3PAR
16 11 (1.27%) Cadence
16 11 (1.27%) Remedy
17 10 (1.15%) Juniper