ITIL Jobs in the South West

ITIL (Information Technology Infrastructure Library)
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 20 January 2025, comparing them to the same period in the previous two years.

6 months to
20 Jan 2025
Same period 2024 Same period 2023
Rank 42 35 40
Rank change year-on-year -7 +5 +8
Permanent jobs citing ITIL 250 362 483
As % of all permanent jobs advertised in the South West 4.84% 6.42% 7.03%
As % of the Processes & Methodologies category 5.45% 7.16% 7.40%
Number of salaries quoted 149 302 346
10th Percentile £27,920 £28,000 £25,750
25th Percentile £30,750 £32,750 £31,313
Median annual salary (50th Percentile) £45,000 £47,500 £45,000
Median % change year-on-year -5.26% +5.56% +3.45%
75th Percentile £55,500 £60,000 £60,000
90th Percentile £68,568 £65,000 £75,000
England median annual salary £51,000 £51,500 £48,500
% change year-on-year -0.97% +6.19% +2.11%

All Process and Methodology Skills
South West

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 4,587 5,058 6,531
As % of all permanent jobs advertised in the South West 88.79% 89.73% 95.05%
Number of salaries quoted 1,955 3,562 3,998
10th Percentile £31,750 £30,000 £29,000
25th Percentile £42,500 £40,000 £37,500
Median annual salary (50th Percentile) £54,321 £52,500 £51,000
Median % change year-on-year +3.47% +2.94% +2.00%
75th Percentile £67,500 £67,500 £67,500
90th Percentile £80,000 £80,000 £80,000
England median annual salary £60,000 £58,500 £62,500
% change year-on-year +2.56% -6.40% +4.17%

ITIL
Job Vacancy Trend in the South West

Job postings citing ITIL as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for ITIL in the South West

ITIL
Salary Trend in the South West

3-month moving average salary quoted in jobs citing ITIL in the South West.

Salary trend for ITIL in the South West

ITIL
Salary Histogram in the South West

Salary distribution for jobs citing ITIL in the South West over the 6 months to 20 January 2025.

Salary histogram for ITIL in the South West

ITIL
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the South West region over the 6 months to 20 January 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +28 96 £49,250 +9.44% 21
Wiltshire -2 63 £45,000 -18.18% 18
Gloucestershire -31 25 £63,250 +26.50% 12
Dorset +5 23 £54,439 +50.18% 3
Devon -37 18 £35,015 -17.61% 14
Somerset -24 16 £47,750 +27.33% 11
Cornwall 0 6 £39,000 +25.81%
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (12.40%) Microsoft Exchange
2 12 (4.80%) SharePoint
3 9 (3.60%) nginx
4 4 (1.60%) Apache
4 4 (1.60%) Confluence
4 4 (1.60%) SAS
5 3 (1.20%) BizTalk Server
5 3 (1.20%) JBoss
6 1 (0.40%) Blackberry Enterprise Server
6 1 (0.40%) IIS
Applications
1 43 (17.20%) Microsoft Office
2 2 (0.80%) Microsoft Excel
2 2 (0.80%) Microsoft PowerPoint
3 1 (0.40%) MS Visio
3 1 (0.40%) Trello
Business Applications
1 4 (1.60%) Maximo
2 3 (1.20%) assyst
2 3 (1.20%) Dynamics AX
3 1 (0.40%) Oracle Payables
Cloud Services
1 82 (32.80%) Microsoft 365
2 64 (25.60%) Azure
3 23 (9.20%) Cloud Computing
4 13 (5.20%) Entra ID
5 11 (4.40%) AWS
6 8 (3.20%) Amazon CloudWatch
6 8 (3.20%) AWS CloudTrail
6 8 (3.20%) Dynamics 365
6 8 (3.20%) Power Platform
7 6 (2.40%) OneDrive
8 4 (1.60%) Azure Synapse Analytics
8 4 (1.60%) Snowflake
9 3 (1.20%) IaaS
9 3 (1.20%) OpenShift
9 3 (1.20%) WhatsApp
10 2 (0.80%) Azure DevOps
10 2 (0.80%) PaaS
10 2 (0.80%) SaaS
11 1 (0.40%) Azure ExpressRoute
11 1 (0.40%) Azure Storage
Communications & Networking
1 44 (17.60%) Firewall
2 27 (10.80%) DNS
3 26 (10.40%) VPN
4 23 (9.20%) Remote Desktop
5 21 (8.40%) WAN
6 20 (8.00%) SAN
7 17 (6.80%) LAN
8 16 (6.40%) TCP/IP
9 15 (6.00%) DHCP
10 8 (3.20%) Network Security
10 8 (3.20%) SD-WAN
10 8 (3.20%) VLAN
11 5 (2.00%) ADSL
11 5 (2.00%) Wi-Fi
11 5 (2.00%) Wireless
11 5 (2.00%) WLAN
12 4 (1.60%) NGFW
12 4 (1.60%) VoIP
13 3 (1.20%) Cisco ASA
13 3 (1.20%) Unified Communications
Database & Business Intelligence
1 13 (5.20%) SQL Server
2 6 (2.40%) Amazon RDS
2 6 (2.40%) MariaDB
3 5 (2.00%) Data Warehouse
4 4 (1.60%) Oracle Database
4 4 (1.60%) Power BI
5 3 (1.20%) Oracle Reports
5 3 (1.20%) PostgreSQL
6 1 (0.40%) Azure SQL Database
6 1 (0.40%) Big Data
6 1 (0.40%) MySQL
6 1 (0.40%) Relational Database
6 1 (0.40%) Snowflake Schema
6 1 (0.40%) Star Schema
6 1 (0.40%) Tableau
Development Applications
1 18 (7.20%) JIRA
2 5 (2.00%) Visual Studio
3 3 (1.20%) Bitbucket
3 3 (1.20%) Git
3 3 (1.20%) Rational DOORS
General
1 112 (44.80%) Social Skills
2 32 (12.80%) Finance
3 28 (11.20%) Analytical Skills
4 21 (8.40%) Public Sector
5 11 (4.40%) Organisational Skills
6 10 (4.00%) Retail
7 8 (3.20%) Aerospace
7 8 (3.20%) Legal
8 7 (2.80%) Local Government
8 7 (2.80%) Telecoms
9 6 (2.40%) Back Office
10 5 (2.00%) Police
11 4 (1.60%) Law
11 4 (1.60%) Manufacturing
11 4 (1.60%) Military
12 2 (0.80%) Inclusion and Diversity
12 2 (0.80%) Marketing
13 1 (0.40%) Electronics
13 1 (0.40%) Fire and Rescue
13 1 (0.40%) Influencing Skills
Job Titles
1 52 (20.80%) Analyst
2 38 (15.20%) Service Analyst
3 37 (14.80%) Service Desk Analyst
4 25 (10.00%) Lead
5 22 (8.80%) IT Manager
6 19 (7.60%) Service Manager
7 18 (7.20%) Infrastructure Engineer
7 18 (7.20%) Technical Analyst
7 18 (7.20%) Technical Services Analyst
8 12 (4.80%) Administrator
9 10 (4.00%) Desktop Support
9 10 (4.00%) IT Support
9 10 (4.00%) Network Manager
9 10 (4.00%) Service Desk Manager
9 10 (4.00%) Support Analyst
9 10 (4.00%) Support Technician
10 9 (3.60%) IT Analyst
10 9 (3.60%) IT Technician
10 9 (3.60%) Support Engineer
10 9 (3.60%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (2.00%) ADO
2 3 (1.20%) 802.1X
2 3 (1.20%) Apache NiFi
2 3 (1.20%) JSON
2 3 (1.20%) XML
3 1 (0.40%) .NET
3 1 (0.40%) Ajax
3 1 (0.40%) AngularJS
3 1 (0.40%) ASP.NET
3 1 (0.40%) CSS
3 1 (0.40%) EDI
3 1 (0.40%) HTML
3 1 (0.40%) LAMP
3 1 (0.40%) LDAP
3 1 (0.40%) Middleware
3 1 (0.40%) WAMP
3 1 (0.40%) Web Services
Miscellaneous
1 29 (11.60%) Driving Licence
2 27 (10.80%) Data Centre
3 19 (7.60%) Replication
4 16 (6.40%) Management Information System
5 10 (4.00%) Cyber Threat
6 8 (3.20%) CMDB
6 8 (3.20%) Data Protection Act
6 8 (3.20%) Onboarding
7 5 (2.00%) Enterprise Software
8 4 (1.60%) Hybrid Cloud
8 4 (1.60%) Self-Motivation
9 2 (0.80%) CCTV
9 2 (0.80%) Podcast
9 2 (0.80%) Public Cloud
9 2 (0.80%) Video Conferencing
10 1 (0.40%) Clustering
10 1 (0.40%) Derivative
10 1 (0.40%) PKI
10 1 (0.40%) Renewable Energy
10 1 (0.40%) Social Media
Operating Systems
1 100 (40.00%) Windows
2 34 (13.60%) Linux
3 27 (10.80%) Windows Server
4 22 (8.80%) Android
5 20 (8.00%) Apple iOS
5 20 (8.00%) Windows 10
6 10 (4.00%) Unix
7 9 (3.60%) Windows Server 2016
8 6 (2.40%) Red Hat Enterprise Linux
9 5 (2.00%) CentOS
9 5 (2.00%) Windows Server 2019
10 3 (1.20%) Mac OS
11 1 (0.40%) Mac OS X
11 1 (0.40%) Solaris
11 1 (0.40%) Ubuntu
Processes & Methodologies
1 86 (34.40%) Service Management
2 82 (32.80%) Problem-Solving
3 62 (24.80%) ITSM
4 57 (22.80%) Customer Service
5 52 (20.80%) Service Delivery
6 48 (19.20%) Agile
7 46 (18.40%) Continuous Improvement
8 40 (16.00%) DevOps
9 33 (13.20%) Business Continuity
10 28 (11.20%) Problem Management
11 26 (10.40%) Change Management
12 25 (10.00%) IT Strategy
13 24 (9.60%) Roadmaps
14 23 (9.20%) Cybersecurity
14 23 (9.20%) Incident Management
15 22 (8.80%) Decision-Making
15 22 (8.80%) Ticket Management
16 20 (8.00%) Configuration Management
17 19 (7.60%) Disaster Recovery
17 19 (7.60%) Infrastructure Engineering
Programming Languages
1 28 (11.20%) PowerShell
2 19 (7.60%) SQL
3 14 (5.60%) Python
4 13 (5.20%) Bash
5 6 (2.40%) VB
6 1 (0.40%) JavaScript
6 1 (0.40%) PHP
6 1 (0.40%) R
6 1 (0.40%) T-SQL
Qualifications
1 48 (19.20%) Security Cleared
2 32 (12.80%) Degree
3 27 (10.80%) SC Cleared
4 17 (6.80%) ITIL Certification
5 13 (5.20%) Cisco Certification
5 13 (5.20%) Computer Science Degree
5 13 (5.20%) PMI Certification
5 13 (5.20%) PMP
6 10 (4.00%) CCNA
6 10 (4.00%) DV Cleared
6 10 (4.00%) ITIL Foundation Certificate
7 9 (3.60%) BPSS Clearance
8 8 (3.20%) CISSP
8 8 (3.20%) MCP
9 6 (2.40%) Microsoft Certification
10 5 (2.00%) CCA
10 5 (2.00%) Citrix Certification
10 5 (2.00%) JNCIA
11 4 (1.60%) DBS Check
11 4 (1.60%) Master's Degree
Quality Assurance & Compliance
1 26 (10.40%) SLA
2 20 (8.00%) ISO/IEC 27001
3 14 (5.60%) GDPR
4 13 (5.20%) Cyber Essentials
4 13 (5.20%) PCI DSS
5 10 (4.00%) NIST
6 9 (3.60%) Cyber Essentials PLUS
7 4 (1.60%) ISO 9001
7 4 (1.60%) QA
8 3 (1.20%) ISO/IEC 20000
9 1 (0.40%) ISO 14001
System Software
1 75 (30.00%) Active Directory
2 31 (12.40%) Hyper-V
3 30 (12.00%) VMware Infrastructure
4 13 (5.20%) vSphere
5 9 (3.60%) VMware ESXi
6 6 (2.40%) XenApp
6 6 (2.40%) XenDesktop
7 3 (1.20%) Oracle RAC
8 2 (0.80%) Docker
8 2 (0.80%) Virtual Servers
9 1 (0.40%) LXC
9 1 (0.40%) Microsoft Virtual Server
9 1 (0.40%) Samba
9 1 (0.40%) Virtual Machines
9 1 (0.40%) VMware NSX
Systems Management
1 14 (5.60%) SCCM
2 8 (3.20%) Microsoft Intune
2 8 (3.20%) vCenter Server
3 7 (2.80%) Terraform
4 5 (2.00%) Backup Exec
4 5 (2.00%) Nagios
4 5 (2.00%) Symantec Endpoint Protection
5 4 (1.60%) Ansible
5 4 (1.60%) Kubernetes
6 3 (1.20%) FortiGate
6 3 (1.20%) Puppet
7 2 (0.80%) Jamf Pro
8 1 (0.40%) Norton AntiVirus
8 1 (0.40%) Progress Chef
8 1 (0.40%) Single Sign-On
8 1 (0.40%) WSUS
Vendors
1 109 (43.60%) Microsoft
2 33 (13.20%) VMware
3 27 (10.80%) Cisco
4 21 (8.40%) ServiceNow
5 18 (7.20%) Veeam
6 14 (5.60%) SolarWinds
7 12 (4.80%) Fortinet
8 11 (4.40%) Zscaler
9 9 (3.60%) Juniper
9 9 (3.60%) Nimble Storage
9 9 (3.60%) Splunk
10 8 (3.20%) Citrix
10 8 (3.20%) Dell
10 8 (3.20%) Red Hat
11 7 (2.80%) CrowdStrike
12 6 (2.40%) Symantec
13 5 (2.00%) Aruba
13 5 (2.00%) N-able
13 5 (2.00%) Oracle
13 5 (2.00%) Veritas