The median annual salary for a Support Manager was £40,000 in advertised job vacancies in the South West during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
England / South West
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 208 228 232
Rank change year-on-year +20 +4  
Permanent jobs requiring a Support Manager 17 30 15
As % of all permanent IT jobs advertised in the South West 0.33% 0.51% 0.25%
As % of the Job Titles category 0.35% 0.53% 0.26%
Number of salaries quoted 17 28 14
Median salary £40,000 £39,250 £42,500
Median salary % change year-on-year +1.91% -7.64%  
90% offered a salary of more than £33,000 £32,500 £38,500
10% offered a salary of more than £48,500 £62,500 £44,250
UK excluding London median salary £49,500 £40,500 £45,000
% change year-on-year +22.22% -10.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4918 5697 5859
As % of all permanent IT job vacancies advertised in the South West 96.72% 96.79% 97.76%
Number of salaries quoted 4105 4709 4895
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Support Manager
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Support Manager in the job title.

Job vacancy trend for Support Manager in the South West

Support Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in the South West.

Salary trend for Support Manager in the South West

Support Manager
Salary Histogram in the South West

The salary distribution of IT jobs citing Support Manager in the South West over the 3 months to 30 March 2017.

Salary histogram for Support Manager in the South West

Support Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the South West region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire - 10 £40,000 -
Bristol -9 4 £37,500 -18.91%
Dorset +22 1 £43,750 +16.66%
Gloucestershire -10 1 £35,000 +7.69%
Devon - 1 £40,000 -
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 30 March 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Manager in the job title.

1 23 (63.89%) ITIL
2 21 (58.33%) Service Delivery
3 14 (38.89%) Data Protection
4 13 (36.11%) Finance
5 10 (27.78%) SLA
6 8 (22.22%) Performance Management
7 6 (16.67%) Stakeholder Management
7 6 (16.67%) MS PowerPoint
7 6 (16.67%) Statistics
7 6 (16.67%) Critical Success Factor
7 6 (16.67%) Data Centre
7 6 (16.67%) Escalation Management
7 6 (16.67%) Contract Management
8 4 (11.11%) Problem Management
8 4 (11.11%) Management Information System
8 4 (11.11%) Microsoft
8 4 (11.11%) Windows
9 3 (8.33%) MS Excel
9 3 (8.33%) Service Management
9 3 (8.33%) CMDB
9 3 (8.33%) Continuous Improvement
10 2 (5.56%) Analytical Skills
10 2 (5.56%) Release Management
10 2 (5.56%) Incident Management
10 2 (5.56%) ITIL V3
10 2 (5.56%) Office 365
10 2 (5.56%) Regression Testing
10 2 (5.56%) Firewall
10 2 (5.56%) CRM
10 2 (5.56%) MS Office

Support Manager Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.78%) SharePoint
Applications
1 6 (16.67%) MS PowerPoint
2 3 (8.33%) MS Excel
3 2 (5.56%) MS Office
Business Applications
1 1 (2.78%) Dynamics NAV
1 1 (2.78%) SAP Oil and Gas
Cloud Services
1 2 (5.56%) Office 365
2 1 (2.78%) IaaS
2 1 (2.78%) Microsoft Azure
Communications & Networking
1 2 (5.56%) Firewall
2 1 (2.78%) DHCP
2 1 (2.78%) DNS
2 1 (2.78%) LAN
2 1 (2.78%) Remote Desktop
2 1 (2.78%) Telepresence
2 1 (2.78%) VLAN
2 1 (2.78%) VPN
2 1 (2.78%) WAN
Database & Business Intelligence
1 1 (2.78%) SQL Server
General
1 13 (36.11%) Finance
2 1 (2.78%) Electronics
2 1 (2.78%) Manufacturing
2 1 (2.78%) Marketing
2 1 (2.78%) Telecoms
Miscellaneous
1 6 (16.67%) Data Centre
2 4 (11.11%) Management Information System
3 3 (8.33%) CMDB
4 2 (5.56%) Analytical Skills
5 1 (2.78%) Client/Server
5 1 (2.78%) Mainframe
5 1 (2.78%) NHS
5 1 (2.78%) PACS
Operating Systems
1 4 (11.11%) Windows
2 1 (2.78%) Linux
2 1 (2.78%) Windows 10
2 1 (2.78%) Windows 7
2 1 (2.78%) Windows Server
2 1 (2.78%) Windows Server 2008
2 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 23 (63.89%) ITIL
2 21 (58.33%) Service Delivery
3 14 (38.89%) Data Protection
4 8 (22.22%) Performance Management
5 6 (16.67%) Contract Management
5 6 (16.67%) Critical Success Factor
5 6 (16.67%) Escalation Management
5 6 (16.67%) Stakeholder Management
5 6 (16.67%) Statistics
6 4 (11.11%) Problem Management
7 3 (8.33%) Continuous Improvement
7 3 (8.33%) Service Management
8 2 (5.56%) CRM
8 2 (5.56%) Incident Management
8 2 (5.56%) ITIL V3
8 2 (5.56%) Project Management
8 2 (5.56%) Regression Testing
8 2 (5.56%) Release Management
9 1 (2.78%) Application Packaging
9 1 (2.78%) Operations Management
Programming Languages
1 1 (2.78%) PowerShell
1 1 (2.78%) SQL
1 1 (2.78%) T-SQL
Qualifications
1 2 (5.56%) Microsoft Certification
2 1 (2.78%) CCNA
2 1 (2.78%) Cisco Certification
2 1 (2.78%) MCITP
2 1 (2.78%) MCP
2 1 (2.78%) MCSA
2 1 (2.78%) MCSE
2 1 (2.78%) SC Cleared
2 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 10 (27.78%) SLA
2 1 (2.78%) PMO
System Software
1 2 (5.56%) Active Directory
2 1 (2.78%) Hyper-V
Systems Management
1 1 (2.78%) Opscode Chef
1 1 (2.78%) SCCM
1 1 (2.78%) SCOM
1 1 (2.78%) ServiceCenter
Vendors
1 4 (11.11%) Microsoft
2 1 (2.78%) Cisco
2 1 (2.78%) Draytek
2 1 (2.78%) Juniper
2 1 (2.78%) Mitel
2 1 (2.78%) Peregrine
2 1 (2.78%) SAP
2 1 (2.78%) Sun