Support Manager Jobs in England

Support Manager
UK > England

The median Support Manager salary in England is £50,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 624 798 696
Rank change year-on-year +174 -102 +18
Permanent jobs requiring a Support Manager 219 155 488
As % of all permanent jobs advertised in England 0.26% 0.17% 0.37%
As % of the Job Titles category 0.27% 0.18% 0.39%
Number of salaries quoted 173 134 247
10th Percentile £35,920 £33,000 £40,000
25th Percentile £41,500 £45,512 £46,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +22.22%
75th Percentile £67,500 £77,500 £70,000
90th Percentile £92,500 £90,000 £85,000
UK median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +22.22%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,117 85,349 125,598
% of permanent jobs with a recognized job title 94.47% 91.55% 96.08%
Number of salaries quoted 59,992 53,990 75,607
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,732 £60,000
Median % change year-on-year -11.91% +1.22% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Support Manager
Job Vacancy Trend in England

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Manager in England

Support Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Manager in England.

Salary trend for Support Manager in England

Support Manager
Salary Histogram in England

Salary distribution for jobs citing Support Manager in England over the 6 months to 27 April 2024.

Salary histogram for Support Manager in England

Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +149 88 £65,000 +11.11% 20
North of England +77 47 £41,574 -28.32% 10
North West +41 35 £42,500 -39.29% 9
South West +19 29 £53,750 +3.86% 5
Midlands +24 27 £50,000 - 10
South East +33 26 £50,000 -4.76% 13
West Midlands +31 15 £50,000 -20.00% 7
East Midlands -3 12 £43,999 -12.00% 3
Yorkshire +95 10 £38,750 -34.60% 1
East of England -3 2 £46,250 +5.11% 2
North East -7 2 £36,128 -31.26%
Support Manager
UK

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 27 April 2024, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Manager in the job title.

1 69 (31.51%) Finance
2 55 (25.11%) Social Skills
3 48 (21.92%) Microsoft
4 46 (21.00%) Problem-Solving
5 36 (16.44%) Service Delivery
6 35 (15.98%) ITIL
7 28 (12.79%) Azure
8 27 (12.33%) Project Management
9 26 (11.87%) Analytical Skills
10 24 (10.96%) Coaching
10 24 (10.96%) ITSM
10 24 (10.96%) Customer Service
11 23 (10.50%) Service Management
12 22 (10.05%) Process Improvement
12 22 (10.05%) Project Delivery
13 21 (9.59%) JIRA
14 20 (9.13%) Microsoft 365
14 20 (9.13%) Risk Management
15 19 (8.68%) Windows
15 19 (8.68%) SQL
15 19 (8.68%) Collaborative Working
16 18 (8.22%) Law
17 17 (7.76%) Active Directory
17 17 (7.76%) Incident Management
18 16 (7.31%) SLA
19 14 (6.39%) CA
19 14 (6.39%) ACCA
19 14 (6.39%) ERP
19 14 (6.39%) Firewall
19 14 (6.39%) Power Platform

Support Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.65%) Microsoft Exchange
2 7 (3.20%) SharePoint
3 1 (0.46%) Oracle Workflow
Applications
1 8 (3.65%) Microsoft Excel
1 8 (3.65%) Microsoft Office
2 2 (0.91%) Microsoft PowerPoint
Business Applications
1 5 (2.28%) Fidessa
2 2 (0.91%) Aladdin
2 2 (0.91%) thinkFolio
3 1 (0.46%) Oracle Applications
3 1 (0.46%) Oracle Assets
3 1 (0.46%) Oracle EBS
3 1 (0.46%) Oracle EBS R12
3 1 (0.46%) Oracle E-Business Tax
3 1 (0.46%) Oracle General Ledger
3 1 (0.46%) Oracle Internet Expenses
3 1 (0.46%) Oracle iProcurement
3 1 (0.46%) Oracle Payables
3 1 (0.46%) Oracle Receivables
Cloud Services
1 28 (12.79%) Azure
2 20 (9.13%) Microsoft 365
3 14 (6.39%) Power Platform
4 6 (2.74%) PowerApps
5 5 (2.28%) Entra ID
5 5 (2.28%) SaaS
6 1 (0.46%) AWS
6 1 (0.46%) Azure Synapse Analytics
Communications & Networking
1 14 (6.39%) Firewall
2 6 (2.74%) DHCP
2 6 (2.74%) DNS
3 5 (2.28%) FIX Connectivity
3 5 (2.28%) SSL
3 5 (2.28%) TCP/IP
4 3 (1.37%) LAN
4 3 (1.37%) WAN
5 2 (0.91%) Internet
5 2 (0.91%) VPN
Database & Business Intelligence
1 10 (4.57%) SQL Server
2 8 (3.65%) Power BI
3 2 (0.91%) Relational Database
Development Applications
1 21 (9.59%) JIRA
2 3 (1.37%) Eclipse
3 1 (0.46%) Toad
General
1 69 (31.51%) Finance
2 55 (25.11%) Social Skills
3 26 (11.87%) Analytical Skills
4 18 (8.22%) Law
5 9 (4.11%) Banking
5 9 (4.11%) Legal
5 9 (4.11%) Public Sector
6 8 (3.65%) Retail
7 5 (2.28%) Front Office
7 5 (2.28%) Organisational Skills
8 4 (1.83%) Electronics
9 3 (1.37%) Financial Institution
10 2 (0.91%) Automotive
10 2 (0.91%) Back Office
10 2 (0.91%) Inclusion and Diversity
10 2 (0.91%) Local Government
10 2 (0.91%) Manufacturing
10 2 (0.91%) Marketing
10 2 (0.91%) Presentation Skills
11 1 (0.46%) Dutch Language
Libraries, Frameworks & Software Standards
1 5 (2.28%) FIX Protocol
Miscellaneous
1 6 (2.74%) Onboarding
1 6 (2.74%) Self-Motivation
2 5 (2.28%) Eurex
2 5 (2.28%) Hedge funds
3 4 (1.83%) CCTV
3 4 (1.83%) IPTV
3 4 (1.83%) Mobile App
4 3 (1.37%) Derivative
4 3 (1.37%) Management Information System
5 2 (0.91%) Analytical Mindset
5 2 (0.91%) iPhone
5 2 (0.91%) NHS
6 1 (0.46%) Client/Server
6 1 (0.46%) Foreign Exchange (FX)
6 1 (0.46%) IoT
6 1 (0.46%) Legacy Systems
6 1 (0.46%) PMI
6 1 (0.46%) Virtual Team
Operating Systems
1 19 (8.68%) Windows
2 7 (3.20%) Linux
3 5 (2.28%) CentOS
3 5 (2.28%) Unix
4 3 (1.37%) Windows Server
5 2 (0.91%) Mac OS
6 1 (0.46%) Windows 10
Processes & Methodologies
1 46 (21.00%) Problem-Solving
2 36 (16.44%) Service Delivery
3 35 (15.98%) ITIL
4 27 (12.33%) Project Management
5 24 (10.96%) Coaching
5 24 (10.96%) Customer Service
5 24 (10.96%) ITSM
6 23 (10.50%) Service Management
7 22 (10.05%) Process Improvement
7 22 (10.05%) Project Delivery
8 20 (9.13%) Risk Management
9 19 (8.68%) Collaborative Working
10 17 (7.76%) Incident Management
11 14 (6.39%) ERP
12 13 (5.94%) Data Analysis
12 13 (5.94%) Proactive Monitoring
13 12 (5.48%) Decision-Making
13 12 (5.48%) IT Strategy
13 12 (5.48%) Quality Management
14 11 (5.02%) Mentoring
Programming Languages
1 19 (8.68%) SQL
2 7 (3.20%) Python
3 6 (2.74%) Bash
3 6 (2.74%) PowerShell
4 5 (2.28%) JavaScript
4 5 (2.28%) Perl
4 5 (2.28%) Ruby
5 4 (1.83%) T-SQL
6 2 (0.91%) C#
Qualifications
1 14 (6.39%) ACCA
2 11 (5.02%) Degree
3 4 (1.83%) MCP
3 4 (1.83%) MCSE
3 4 (1.83%) Microsoft Certification
4 3 (1.37%) Computer Science Degree
4 3 (1.37%) ITIL Certification
5 1 (0.46%) Azure Certification
5 1 (0.46%) DV Cleared
5 1 (0.46%) PMI Certification
5 1 (0.46%) Security Cleared
Quality Assurance & Compliance
1 16 (7.31%) SLA
2 12 (5.48%) IFRS
2 12 (5.48%) IFRS 17
2 12 (5.48%) Solvency II
3 5 (2.28%) GDPR
4 3 (1.37%) Data Quality
4 3 (1.37%) ISO 9001
4 3 (1.37%) QA
4 3 (1.37%) SOC 1
5 2 (0.91%) Cyber Essentials
6 1 (0.46%) ISO/IEC 27001
System Software
1 17 (7.76%) Active Directory
2 1 (0.46%) Virtual Desktop
2 1 (0.46%) Virtual Machines
Systems Management
1 13 (5.94%) Microsoft Intune
2 2 (0.91%) Progress Chef
3 1 (0.46%) SCCM
Vendors
1 48 (21.92%) Microsoft
2 14 (6.39%) CA
3 6 (2.74%) Oracle
4 5 (2.28%) Bloomberg
4 5 (2.28%) CQG
4 5 (2.28%) Freshdesk
4 5 (2.28%) ION Trading
4 5 (2.28%) Patsystems
4 5 (2.28%) Red Hat
4 5 (2.28%) Reuters
4 5 (2.28%) Trayport
5 3 (1.37%) Guidewire
6 2 (0.91%) Apple
6 2 (0.91%) Atlassian
6 2 (0.91%) Charles River
6 2 (0.91%) Concur
6 2 (0.91%) SAP
7 1 (0.46%) Fortinet
7 1 (0.46%) iManage
7 1 (0.46%) ServiceNow