Support Manager Job Trends in England

Support Manager
UK > England

The median Support Manager salary in England is £47,500 per year, according to job vacancies posted during the 6 months leading to 1 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 445 490 576
Rank change year-on-year +45 +86 +250
Permanent jobs requiring a Support Manager 155 189 90
As % of all permanent jobs in England 0.30% 0.38% 0.20%
As % of the Job Titles category 0.33% 0.41% 0.21%
Number of salaries quoted 142 89 66
10th Percentile £30,000 £37,400 £35,460
25th Percentile £41,250 £41,250 £47,500
Median annual salary (50th Percentile) £47,500 £60,000 £62,500
Median % change year-on-year -20.83% -4.00% +13.64%
75th Percentile £57,500 £65,000 £73,563
90th Percentile £67,500 £82,750 £92,500
UK median annual salary £48,999 £52,500 £62,750
% change year-on-year -6.67% -16.33% +14.09%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 47,162 46,092 43,112
% of permanent jobs with a recognized job title 90.67% 92.95% 95.07%
Number of salaries quoted 29,558 24,542 33,827
10th Percentile £28,500 £33,205 £31,250
25th Percentile £36,250 £45,000 £42,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -1.64%
75th Percentile £75,000 £79,000 £79,000
90th Percentile £95,000 £97,500 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Manager
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Manager' in the job title relative to all permanent IT jobs advertised in England.

Support Manager job vacancy trend in England

Support Manager
Salary Trend in England

Salary distribution trend for Support Manager job vacancies in England.

Salary distribution trend for Support Manager job vacancies in England

Support Manager
Salary Histogram in England

Salary distribution for jobs citing Support Manager in England over the 6 months to 1 January 2026.

Salary histogram for Support Manager in England

Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the England region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +46 36 £52,500 +16.67% 5
North of England 0 36 £30,000 -27.24% 4
Midlands +26 32 £44,000 -7.37% 3
London +2 24 £65,000 - 4
Yorkshire -12 23 £30,000 -18.92% 1
West Midlands +22 20 £55,000 - 1
East of England +22 20 £49,500 +1.54% 2
East Midlands -6 12 £40,000 -15.79% 2
North West +8 7 £45,000 -25.00% 2
North East +10 6 £30,000 -35.14% 1
South West +3 6 £42,500 -12.82% 1
Support Manager
UK

Support Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 1 January 2026, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Manager in the job title.

1 48 (30.97%) ITIL
1 48 (30.97%) Service Delivery
2 42 (27.10%) Service Management
3 35 (22.58%) ITSM
4 32 (20.65%) Continuous Improvement
5 31 (20.00%) Microsoft
6 30 (19.35%) Customer Service
7 24 (15.48%) Problem-Solving
8 23 (14.84%) Customer Experience
8 23 (14.84%) Microsoft 365
9 22 (14.19%) Windows
10 21 (13.55%) SLA
11 20 (12.90%) CRM
12 18 (11.61%) PowerApps
12 18 (11.61%) Stakeholder Management
13 16 (10.32%) Business Intelligence
13 16 (10.32%) Cybersecurity
13 16 (10.32%) Project Delivery
13 16 (10.32%) SaaS
13 16 (10.32%) ServiceNow
13 16 (10.32%) SharePoint
14 15 (9.68%) Power Platform
15 14 (9.03%) ERP
15 14 (9.03%) Mentoring
15 14 (9.03%) Strategic Planning
16 13 (8.39%) Project Management
17 12 (7.74%) Cyber Essentials
17 12 (7.74%) Windows Server
18 11 (7.10%) Active Directory
18 11 (7.10%) Azure

Support Manager Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (10.32%) SharePoint
2 5 (3.23%) Microsoft Exchange
3 1 (0.65%) Apache Spark
3 1 (0.65%) IIS
Applications
1 5 (3.23%) Microsoft Excel
1 5 (3.23%) Microsoft Office
2 2 (1.29%) Trello
Business Applications
1 5 (3.23%) Sage 200
1 5 (3.23%) Sage X3
2 2 (1.29%) Dynamics NAV
3 1 (0.65%) Shopify
Cloud Services
1 23 (14.84%) Microsoft 365
2 18 (11.61%) PowerApps
3 16 (10.32%) SaaS
4 15 (9.68%) Power Platform
5 11 (7.10%) Azure
6 9 (5.81%) Entra ID
7 8 (5.16%) Power Automate
8 5 (3.23%) Intacct
9 3 (1.94%) AWS
10 2 (1.29%) Azure AKS
10 2 (1.29%) Azure Monitor
10 2 (1.29%) Dynamics 365
10 2 (1.29%) Microsoft Copilot
10 2 (1.29%) Microsoft Purview
10 2 (1.29%) OneDrive
11 1 (0.65%) Amazon CloudWatch
11 1 (0.65%) Amazon EMR
11 1 (0.65%) AWS Lambda
11 1 (0.65%) AWS Step Functions
11 1 (0.65%) Virtual Private Cloud
Communications & Networking
1 7 (4.52%) Firewall
2 4 (2.58%) LAN
2 4 (2.58%) WAN
3 3 (1.94%) VLAN
3 3 (1.94%) VPN
4 2 (1.29%) MPLS
5 1 (0.65%) Network Security
5 1 (0.65%) SD-WAN
5 1 (0.65%) WebEx
5 1 (0.65%) Wi-Fi
Database & Business Intelligence
1 5 (3.23%) Power BI
2 2 (1.29%) SQL Server
3 1 (0.65%) DB2
3 1 (0.65%) DynamoDB
3 1 (0.65%) MariaDB
3 1 (0.65%) PostgreSQL
Development Applications
1 8 (5.16%) JIRA
2 1 (0.65%) Cucumber
2 1 (0.65%) Gradle
2 1 (0.65%) Jenkins
General
1 47 (30.32%) Social Skills
2 22 (14.19%) Finance
3 16 (10.32%) Electronics
3 16 (10.32%) Manufacturing
4 13 (8.39%) Public Sector
5 12 (7.74%) Organisational Skills
6 11 (7.10%) Analytical Skills
7 10 (6.45%) Marketing
8 8 (5.16%) Telecoms
9 6 (3.87%) Law
9 6 (3.87%) Retail
10 5 (3.23%) Documentation Skills
10 5 (3.23%) Inclusion and Diversity
10 5 (3.23%) Legal
11 4 (2.58%) Presentation Skills
12 2 (1.29%) Banking
13 1 (0.65%) Back Office
13 1 (0.65%) Police
Libraries, Frameworks & Software Standards
1 5 (3.23%) Qt
2 2 (1.29%) Kafka
2 2 (1.29%) RESTful
2 2 (1.29%) SOAP
3 1 (0.65%) .NET
3 1 (0.65%) .NET Core
3 1 (0.65%) Drools
3 1 (0.65%) REST
3 1 (0.65%) Spring
3 1 (0.65%) Web Services
Miscellaneous
1 7 (4.52%) Educational Technology
1 7 (4.52%) Low-Code
2 5 (3.23%) Arduino
2 5 (3.23%) Embedded Systems
2 5 (3.23%) Raspberry Pi
3 3 (1.94%) Hedge funds
3 3 (1.94%) Onboarding
4 2 (1.29%) Cloud Native
4 2 (1.29%) Culture of Ownership
4 2 (1.29%) Enterprise Software
4 2 (1.29%) Product Ownership
4 2 (1.29%) Self-Motivation
5 1 (0.65%) Mainframe
5 1 (0.65%) Virtual Team
Operating Systems
1 22 (14.19%) Windows
2 12 (7.74%) Windows Server
3 8 (5.16%) Windows 10
4 6 (3.87%) Linux
5 2 (1.29%) Mac OS
Processes & Methodologies
1 48 (30.97%) ITIL
1 48 (30.97%) Service Delivery
2 42 (27.10%) Service Management
3 35 (22.58%) ITSM
4 32 (20.65%) Continuous Improvement
5 30 (19.35%) Customer Service
6 24 (15.48%) Problem-Solving
7 23 (14.84%) Customer Experience
8 20 (12.90%) CRM
9 18 (11.61%) Stakeholder Management
10 16 (10.32%) Business Intelligence
10 16 (10.32%) Cybersecurity
10 16 (10.32%) Project Delivery
11 14 (9.03%) ERP
11 14 (9.03%) Mentoring
11 14 (9.03%) Strategic Planning
12 13 (8.39%) Project Management
13 11 (7.10%) B2B
13 11 (7.10%) People Management
14 10 (6.45%) Coaching
Programming Languages
1 4 (2.58%) SQL
1 4 (2.58%) VBA
2 2 (1.29%) C#
3 1 (0.65%) Java
3 1 (0.65%) PowerShell
3 1 (0.65%) Python
3 1 (0.65%) VB.NET
Qualifications
1 10 (6.45%) CISSP
1 10 (6.45%) PMI Certification
1 10 (6.45%) PMP
2 4 (2.58%) Degree
3 2 (1.29%) DBS Check
3 2 (1.29%) ITIL Certification
Quality Assurance & Compliance
1 21 (13.55%) SLA
2 12 (7.74%) Cyber Essentials
3 10 (6.45%) QA
4 8 (5.16%) Cyber Essentials PLUS
4 8 (5.16%) GDPR
5 4 (2.58%) ISO/IEC 27001
6 1 (0.65%) PMO
System Software
1 11 (7.10%) Active Directory
2 4 (2.58%) VMware Infrastructure
3 2 (1.29%) Docker
Systems Management
1 8 (5.16%) SCCM
2 2 (1.29%) Microsoft Intune
3 1 (0.65%) Ansible
3 1 (0.65%) Kubernetes
3 1 (0.65%) Prometheus
3 1 (0.65%) Terraform
Vendors
1 31 (20.00%) Microsoft
2 16 (10.32%) ServiceNow
3 8 (5.16%) Sage
3 8 (5.16%) SAP
3 8 (5.16%) SolarWinds
4 6 (3.87%) UiPath
5 5 (3.23%) Citrix
5 5 (3.23%) Epicor
5 5 (3.23%) Infor
6 4 (2.58%) VMware
7 2 (1.29%) Adobe
7 2 (1.29%) Dynatrace
7 2 (1.29%) StreamSets
8 1 (0.65%) CheckPoint
8 1 (0.65%) Cisco
8 1 (0.65%) Freshdesk
8 1 (0.65%) Meraki
8 1 (0.65%) Oracle