Period
to 20 November 2017

The median annual salary for a 2nd Line Support was £21,000 in advertised job vacancies in Southampton during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Hampshire > Southampton
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 107 99 118
Rank change year-on-year -8 +19 -54
Permanent jobs requiring a 2nd Line Support 8 13 8
As % of all permanent IT jobs advertised in Southampton 0.56% 0.98% 0.58%
As % of the Job Titles category 0.58% 1.01% 0.59%
Number of salaries quoted 8 13 9
Southampton median annual salary £21,000 £23,000 £21,000
Median salary % change year-on-year -8.70% +9.52% -14.29%
10th Percentile £20,500 £20,000 £16,875
90th Percentile £28,200 £24,000 £23,750
Hampshire median annual salary £27,000 £25,000 £28,000
% change year-on-year +8.00% -10.71% +9.80%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1378 1292 1350
% of permanent IT jobs with a recognized job title 96.91% 97.22% 98.68%
Number of salaries quoted 1265 1154 1206
Southampton median annual salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% - +6.67%
10th Percentile £22,500 £23,900 £22,500
90th Percentile £58,900 £58,525 £61,250
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

2nd Line Support
Job Vacancy Trend in Southampton

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for 2nd Line Support in Southampton

2nd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Southampton.

Salary trend for 2nd Line Support in Southampton

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 20 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring 2nd Line Support in the job title.

1 7 (87.50%) Microsoft Office
1 7 (87.50%) Windows
1 7 (87.50%) Active Directory
1 7 (87.50%) Microsoft
1 7 (87.50%) Office 365
1 7 (87.50%) Windows Server
2 6 (75.00%) Windows Server 2012
2 6 (75.00%) pfSense
2 6 (75.00%) KVM
2 6 (75.00%) Windows 7
2 6 (75.00%) Bacula
2 6 (75.00%) oVirt
2 6 (75.00%) Red Hat Enterprise Linux
2 6 (75.00%) OpenVPN
2 6 (75.00%) Windows 10
2 6 (75.00%) NetSuite
2 6 (75.00%) WSUS
2 6 (75.00%) Atlassian
2 6 (75.00%) VMware Infrastructure
2 6 (75.00%) Firewall
2 6 (75.00%) Identity Management
2 6 (75.00%) Wi-Fi
2 6 (75.00%) IPsec
2 6 (75.00%) Samba
2 6 (75.00%) VMware
2 6 (75.00%) HP
2 6 (75.00%) Dell
2 6 (75.00%) Red Hat
2 6 (75.00%) Sophos
2 6 (75.00%) Linux

2nd Line Support Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
Applications
1 7 (87.50%) Microsoft Office
Business Applications
1 6 (75.00%) NetSuite
Cloud Services
1 7 (87.50%) Office 365
2 1 (12.50%) Microsoft Azure
Communications & Networking
1 6 (75.00%) Firewall
1 6 (75.00%) IPsec
1 6 (75.00%) OpenVPN
1 6 (75.00%) VPN
1 6 (75.00%) Wi-Fi
Miscellaneous
1 1 (12.50%) Analytical Skills
1 1 (12.50%) Blackberry
1 1 (12.50%) Data Centre
Operating Systems
1 7 (87.50%) Windows
1 7 (87.50%) Windows Server
2 6 (75.00%) Linux
2 6 (75.00%) Red Hat Enterprise Linux
2 6 (75.00%) Windows 10
2 6 (75.00%) Windows 7
2 6 (75.00%) Windows Server 2012
3 1 (12.50%) Android
Processes & Methodologies
1 6 (75.00%) ERP
1 6 (75.00%) Identity Management
2 1 (12.50%) Change Management
2 1 (12.50%) Data Centre Operations
2 1 (12.50%) Logistics
2 1 (12.50%) Server Virtualisation
Qualifications
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
1 1 (12.50%) MCSA
1 1 (12.50%) MCSE
1 1 (12.50%) Microsoft Certification
System Software
1 7 (87.50%) Active Directory
2 6 (75.00%) KVM
2 6 (75.00%) NFS
2 6 (75.00%) oVirt
2 6 (75.00%) pfSense
2 6 (75.00%) Samba
2 6 (75.00%) VMware Infrastructure
Systems Management
1 6 (75.00%) Bacula
1 6 (75.00%) WSUS
Vendors
1 7 (87.50%) Microsoft
2 6 (75.00%) Atlassian
2 6 (75.00%) Cisco
2 6 (75.00%) Dell
2 6 (75.00%) HP
2 6 (75.00%) Red Hat
2 6 (75.00%) Sophos
2 6 (75.00%) VMware