The median annual salary for a 2nd Line Support was £24,750 in advertised job vacancies in Southampton during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Hampshire / Southampton
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 64 84 83
Rank change year-on-year +20 -1  
Permanent jobs requiring a 2nd Line Support 6 6 11
As % of all permanent IT jobs advertised in Southampton 0.97% 0.75% 1.15%
As % of the Job Titles category 1.01% 0.76% 1.16%
Number of salaries quoted 6 6 11
Median salary £24,750 £26,500 £27,000
Median salary % change year-on-year -6.60% -1.85%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Southampton. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Southampton
Permanent job vacancies with a job title containing a recognized job role 595 790 950
As % of all permanent IT job vacancies advertised in Southampton 96.28% 98.38% 99.06%
Number of salaries quoted 547 754 729
Median salary £40,000 £42,000 £40,000
Median salary % change year-on-year -4.76% +5.00%  
90% offered a salary of more than £26,000 £25,000 £22,500
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Southampton

2nd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Southampton.

Salary trend for 2nd Line Support in Southampton

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 28 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring 2nd Line Support in the job title.

1 6 (60.00%) Windows
1 6 (60.00%) Active Directory
1 6 (60.00%) Windows Server
2 5 (50.00%) Microsoft
3 4 (40.00%) Windows Server 2008
3 4 (40.00%) Windows Server 2012
3 4 (40.00%) MS Exchange
3 4 (40.00%) VMware
4 3 (30.00%) VoIP
4 3 (30.00%) MCP
4 3 (30.00%) Citrix
5 2 (20.00%) PowerShell
5 2 (20.00%) MS Office
6 1 (10.00%) SQL Server
6 1 (10.00%) Unix
6 1 (10.00%) Cisco
6 1 (10.00%) Logistics
6 1 (10.00%) MCTS
6 1 (10.00%) Exchange Server 2007
6 1 (10.00%) WatchGuard
6 1 (10.00%) SonicWALL
6 1 (10.00%) Draytek
6 1 (10.00%) VMware Infrastructure
6 1 (10.00%) Exchange Server 2010
6 1 (10.00%) Exchange Server 2013
6 1 (10.00%) Windows 10
6 1 (10.00%) Windows 7
6 1 (10.00%) Android
6 1 (10.00%) Firewall
6 1 (10.00%) Microsoft Certification

2nd Line Support Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) MS Exchange
2 1 (10.00%) Exchange Server 2007
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) Exchange Server 2013
Applications
1 2 (20.00%) MS Office
Communications & Networking
1 3 (30.00%) VoIP
2 1 (10.00%) Firewall
Database & Business Intelligence
1 1 (10.00%) SQL Server
Miscellaneous
1 1 (10.00%) Blackberry
Operating Systems
1 6 (60.00%) Windows
1 6 (60.00%) Windows Server
2 4 (40.00%) Windows Server 2008
2 4 (40.00%) Windows Server 2012
3 1 (10.00%) Android
3 1 (10.00%) Unix
3 1 (10.00%) Windows 10
3 1 (10.00%) Windows 7
Processes & Methodologies
1 1 (10.00%) Logistics
Programming Languages
1 2 (20.00%) PowerShell
Qualifications
1 3 (30.00%) MCP
2 1 (10.00%) MCTS
2 1 (10.00%) Microsoft Certification
System Software
1 6 (60.00%) Active Directory
2 1 (10.00%) VMware Infrastructure
Vendors
1 5 (50.00%) Microsoft
2 4 (40.00%) VMware
3 3 (30.00%) Citrix
4 1 (10.00%) Cisco
4 1 (10.00%) Draytek
4 1 (10.00%) SonicWALL
4 1 (10.00%) WatchGuard