The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Hampshire / Southampton
Rank 66 82 90
Rank change year-on-year +16 +8  
Permanent jobs citing ITSM 4 8 2
As % of all permanent IT jobs advertised in Southampton 0.65% 1.02% 0.21%
As % of the Processes & Methodologies category 0.74% 1.26% 0.25%
Number of salaries quoted 4 8 1
Median salary £41,250 £48,750 £47,500
Median salary % change year-on-year -15.38% +2.63%  
UK excluding London median salary £47,500 £45,000 £42,000
% change year-on-year +5.55% +7.14%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for process and methodology skills.

Process & Methodology Skills
Southampton
Permanent job vacancies with a requirement for process and methodology skills 542 635 813
As % of all permanent IT job vacancies advertised in Southampton 88.56% 80.79% 85.67%
Number of salaries quoted 498 604 627
Median salary £40,000 £42,500 £43,000
Median salary % change year-on-year -5.88% -1.16%  
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £58,750 £72,500 £55,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Southampton

ITSM
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Southampton.

Salary trend for ITSM in Southampton

ITSM
Salary Histogram in Southampton

The salary distribution of IT jobs citing ITSM in Southampton over the 3 months to 23 March 2017.

Salary histogram for ITSM in Southampton

ITSM
Top 30 Related IT Skills in Southampton

For the 6 months to 23 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region with a requirement for ITSM.

1 7 (87.50%) Microsoft
2 6 (75.00%) ITIL
2 6 (75.00%) Windows
3 5 (62.50%) Active Directory
3 5 (62.50%) Windows 7
3 5 (62.50%) Windows 10
3 5 (62.50%) MS Office
4 4 (50.00%) Apple iOS
4 4 (50.00%) Mobile Device Management
4 4 (50.00%) Mac OS X
4 4 (50.00%) VoIP
5 3 (37.50%) Service Management
6 1 (12.50%) Windows Server
6 1 (12.50%) Snow
6 1 (12.50%) Mac OS
6 1 (12.50%) Hyper-V
6 1 (12.50%) Microsoft Azure
6 1 (12.50%) ServiceNow
6 1 (12.50%) Analytical Skills
6 1 (12.50%) People Management
6 1 (12.50%) ITIL V3
6 1 (12.50%) Microsoft Intune
6 1 (12.50%) Windows 8
6 1 (12.50%) Windows Server 2012
6 1 (12.50%) Service Delivery
6 1 (12.50%) Identity Management
6 1 (12.50%) Finance
6 1 (12.50%) Migration
6 1 (12.50%) VMware
6 1 (12.50%) Microsoft App-V

ITSM
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (62.50%) MS Office
2 1 (12.50%) MS Excel
2 1 (12.50%) MS Visio
2 1 (12.50%) Spreadsheet
Cloud Services
1 1 (12.50%) Microsoft Azure
Communications & Networking
1 4 (50.00%) VoIP
2 1 (12.50%) DNS
2 1 (12.50%) VPN
General
1 1 (12.50%) Finance
Job Titles
1 4 (50.00%) Analyst
1 4 (50.00%) Help Desk Analyst
1 4 (50.00%) Help Desk Support
1 4 (50.00%) Help Desk Support Analyst
1 4 (50.00%) Service Analyst
1 4 (50.00%) Service Desk Analyst
1 4 (50.00%) Service Desk Support
1 4 (50.00%) Service Desk Support Analyst
1 4 (50.00%) Support Analyst
2 2 (25.00%) 1st Line Service Desk Analyst
2 2 (25.00%) 1st Line Support
2 2 (25.00%) 1st Line Support Analyst
2 2 (25.00%) First Line Help Desk Analyst
2 2 (25.00%) First Line Help Desk Support
3 1 (12.50%) 3rd Line Engineer
3 1 (12.50%) 3rd Line Infrastructure Engineer
3 1 (12.50%) Coordinator
3 1 (12.50%) Infrastructure Engineer
3 1 (12.50%) Software Asset Manager
3 1 (12.50%) Software Manager
Miscellaneous
1 1 (12.50%) Analytical Skills
Operating Systems
1 6 (75.00%) Windows
2 5 (62.50%) Windows 10
2 5 (62.50%) Windows 7
3 4 (50.00%) Apple iOS
3 4 (50.00%) Mac OS X
4 1 (12.50%) Mac OS
4 1 (12.50%) Windows 8
4 1 (12.50%) Windows Server
4 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 6 (75.00%) ITIL
2 4 (50.00%) Mobile Device Management
3 3 (37.50%) Service Management
4 1 (12.50%) Configuration Management
4 1 (12.50%) Identity Management
4 1 (12.50%) ITIL V3
4 1 (12.50%) Migration
4 1 (12.50%) People Management
4 1 (12.50%) Service Delivery
4 1 (12.50%) Supply Chain Management
Programming Languages
1 1 (12.50%) PowerShell
Qualifications
1 1 (12.50%) A+ Certification
System Software
1 5 (62.50%) Active Directory
2 1 (12.50%) Hyper-V
2 1 (12.50%) Microsoft App-V
2 1 (12.50%) NDS
Systems Management
1 1 (12.50%) Microsoft Intune
1 1 (12.50%) SCCM
1 1 (12.50%) SCOM
Vendors
1 7 (87.50%) Microsoft
2 1 (12.50%) Apple
2 1 (12.50%) Novell
2 1 (12.50%) ServiceNow
2 1 (12.50%) Snow
2 1 (12.50%) VMware