Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Hampshire > Southampton
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 113 108 109
Rank change year-on-year -5 +1 -7
Permanent jobs citing ITSM 4 7 9
As % of all permanent IT jobs advertised in Southampton 0.28% 0.52% 0.66%
As % of the Processes & Methodologies category 0.33% 0.61% 0.78%
Number of salaries quoted 4 4 8
Southampton median annual salary £34,750 £23,500 £33,500
Median salary % change year-on-year +47.87% -29.85% -4.29%
10th Percentile £25,450 £22,750 £32,750
90th Percentile £69,825 £29,150 £64,000
Hampshire median annual salary £40,000 £49,000 £50,000
% change year-on-year -18.37% -2.00% +33.33%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for process or methodology skills.

All Process and Methodology Skills
Southampton
Permanent vacancies with a requirement for process or methodology skills 1218 1141 1155
As % of all permanent IT jobs advertised in Southampton 86.69% 85.09% 84.74%
Number of salaries quoted 1112 1024 1033
Southampton median annual salary £38,750 £42,500 £42,500
Median salary % change year-on-year -8.82% - +13.33%
10th Percentile £25,775 £25,000 £24,600
90th Percentile £60,000 £60,000 £62,500
Hampshire median annual salary £42,500 £41,000 £42,500
% change year-on-year +3.66% -3.53% +1.19%

ITSM
Job Vacancy Trend in Southampton

Job postings citing ITSM as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for ITSM in Southampton

ITSM
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Southampton.

Salary trend for ITSM in Southampton

ITSM
Salary Histogram in Southampton

The salary distribution of IT jobs citing ITSM in Southampton over the 6 months to 19 November 2017.

Salary histogram for ITSM in Southampton

For the 6 months to 19 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region with a requirement for ITSM.

1 4 (100.00%) Service Management
2 2 (50.00%) ITIL
2 2 (50.00%) Active Directory
2 2 (50.00%) Mobile Device Management
3 1 (25.00%) People Management
3 1 (25.00%) Microsoft Office
3 1 (25.00%) Mac OS X
3 1 (25.00%) Apple
3 1 (25.00%) Windows
3 1 (25.00%) Windows XP
3 1 (25.00%) VoIP
3 1 (25.00%) SLA
3 1 (25.00%) Microsoft
3 1 (25.00%) Workflow
3 1 (25.00%) Incident Management
3 1 (25.00%) Problem Management
3 1 (25.00%) Apple iOS
3 1 (25.00%) Trend Analysis

ITSM
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Communications & Networking
1 1 (25.00%) VoIP
Job Titles
1 1 (25.00%) Analyst
1 1 (25.00%) Head of IT
1 1 (25.00%) Head of Service Management
1 1 (25.00%) Incident Manager
1 1 (25.00%) IT Analyst
1 1 (25.00%) IT Manager
1 1 (25.00%) IT Services Manager
1 1 (25.00%) IT Support
1 1 (25.00%) IT Support Analyst
1 1 (25.00%) Service Desk Manager
1 1 (25.00%) Service Manager
1 1 (25.00%) Support Analyst
Operating Systems
1 1 (25.00%) Apple iOS
1 1 (25.00%) Mac OS X
1 1 (25.00%) Windows
1 1 (25.00%) Windows XP
Processes & Methodologies
1 4 (100.00%) Service Management
2 2 (50.00%) ITIL
2 2 (50.00%) Mobile Device Management
3 1 (25.00%) Incident Management
3 1 (25.00%) People Management
3 1 (25.00%) Problem Management
3 1 (25.00%) Trend Analysis
3 1 (25.00%) Workflow
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Active Directory
Vendors
1 1 (25.00%) Apple
1 1 (25.00%) Microsoft