Service Desk Analyst Jobs in Southampton

Service Desk Analyst
Hampshire > Southampton

The median Service Desk Analyst salary in Southampton is £27,500 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
3 May 2024		 Same period 2023 Same period 2022
Rank 72 71 102
Rank change year-on-year -1 +31 -
Permanent jobs requiring a Service Desk Analyst 6 5 8
As % of all permanent jobs advertised in Southampton 0.70% 0.64% 0.65%
As % of the Job Titles category 0.72% 0.68% 0.67%
Number of salaries quoted 5 5 8
10th Percentile - - £24,250
25th Percentile £22,750 £25,750 £25,563
Median annual salary (50th Percentile) £27,500 £26,500 £28,000
Median % change year-on-year +3.77% -5.36% -
75th Percentile £28,750 £27,250 £30,000
90th Percentile £29,500 - -
Hampshire median annual salary £25,250 £25,000 £24,000
% change year-on-year +1.00% +4.17% -6.80%

All Permanent IT Job Vacancies
Southampton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Southampton with a recognized job title 830 733 1,186
% of permanent jobs with a recognized job title 97.08% 93.26% 96.34%
Number of salaries quoted 703 583 996
10th Percentile £28,300 £27,500 £32,000
25th Percentile £32,000 £36,750 £37,500
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +16.67%
75th Percentile £61,250 £70,000 £65,000
90th Percentile £72,500 £80,000 £85,000
Hampshire median annual salary £50,000 £52,000 £52,500
% change year-on-year -3.85% -0.95% +10.53%

Service Desk Analyst
Job Vacancy Trend in Southampton

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Southampton.

Job vacancy trend for Service Desk Analyst in Southampton

Service Desk Analyst
Salary Trend in Southampton

3-month moving average salary quoted in jobs citing Service Desk Analyst in Southampton.

Salary trend for Service Desk Analyst in Southampton

Service Desk Analyst Skill Set
Top 25 Co-occurring Skills and Capabilities in Southampton

For the 6 months to 3 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring Service Desk Analyst in the job title.

1 4 (66.67%) Windows
2 3 (50.00%) Change Management
2 3 (50.00%) Incident Management
2 3 (50.00%) Problem Management
3 2 (33.33%) Trend Analysis
3 2 (33.33%) Degree
3 2 (33.33%) Computer Science
3 2 (33.33%) Kofax
3 2 (33.33%) Microsoft
3 2 (33.33%) Active Directory
3 2 (33.33%) Microsoft Office
3 2 (33.33%) ITIL
3 2 (33.33%) Service Management
3 2 (33.33%) Process Management
3 2 (33.33%) Robotic Process Automation
3 2 (33.33%) Windows 10
3 2 (33.33%) Windows Server
3 2 (33.33%) Microsoft 365
3 2 (33.33%) Customer Service
4 1 (16.67%) Cybersecurity
4 1 (16.67%) Analytical Skills
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Law
4 1 (16.67%) Legal
4 1 (16.67%) Continuous Improvement

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 2 (33.33%) Microsoft 365
General
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Law
1 1 (16.67%) Legal
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) Windows 10
2 2 (33.33%) Windows Server
Processes & Methodologies
1 3 (50.00%) Change Management
1 3 (50.00%) Incident Management
1 3 (50.00%) Problem Management
2 2 (33.33%) Computer Science
2 2 (33.33%) Customer Service
2 2 (33.33%) ITIL
2 2 (33.33%) Process Management
2 2 (33.33%) Robotic Process Automation
2 2 (33.33%) Service Management
2 2 (33.33%) Trend Analysis
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Cybersecurity
3 1 (16.67%) Problem-Solving
Qualifications
1 2 (33.33%) Degree
System Software
1 2 (33.33%) Active Directory
Vendors
1 2 (33.33%) Kofax
1 2 (33.33%) Microsoft
3 Service Desk Analyst jobs in Hampshire