Period
to 17 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Ticket Management
West Midlands > Staffordshire
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 81 92 105
Rank change year-on-year +11 +13 +1
Permanent jobs citing Ticket Management 6 4 7
As % of all permanent IT jobs advertised in Staffordshire 0.66% 0.41% 0.53%
As % of the Processes & Methodologies category 0.73% 0.45% 0.58%
Number of salaries quoted 5 4 2
Staffordshire median annual salary £22,000 £37,500 £26,500
Median salary % change year-on-year -41.33% +41.51% -39.43%
10th Percentile £21,000 £36,250 £25,750
90th Percentile £23,000 £38,750 £27,250
West Midlands median annual salary £22,344 £37,500 £26,500
% change year-on-year -40.42% +41.51% -29.33%

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Staffordshire
Permanent vacancies with a requirement for process or methodology skills 817 885 1,209
As % of all permanent IT jobs advertised in Staffordshire 89.39% 90.21% 91.25%
Number of salaries quoted 677 705 1,083
Staffordshire median annual salary £39,000 £37,500 £37,500
Median salary % change year-on-year +4.00% - -6.25%
10th Percentile £23,150 £21,250 £22,500
90th Percentile £57,500 £57,500 £53,750
West Midlands median annual salary £42,500 £40,000 £40,500
% change year-on-year +6.25% -1.23% +1.25%

Ticket Management
Job Vacancy Trend in Staffordshire

Job postings citing Ticket Management as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for Ticket Management in Staffordshire

Ticket Management
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Ticket Management in Staffordshire.

Salary trend for Ticket Management in Staffordshire

Ticket Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the Staffordshire region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +1 6 £22,000 -41.33%
Ticket Management
West Midlands

For the 6 months to 17 July 2018, IT jobs citing Ticket Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Staffordshire region with a requirement for Ticket Management.

1 6 (100.00%) SQL
1 6 (100.00%) SQL Server
1 6 (100.00%) Windows
1 6 (100.00%) Microsoft
1 6 (100.00%) Windows Server 2003
1 6 (100.00%) SQL Server 2000
1 6 (100.00%) Windows XP
1 6 (100.00%) Windows Vista
2 4 (66.67%) Time Management
2 4 (66.67%) Microsoft PowerPoint
2 4 (66.67%) MS Visio
2 4 (66.67%) SLA
2 4 (66.67%) Windows 7
2 4 (66.67%) Microsoft Excel
2 4 (66.67%) Microsoft Office
3 2 (33.33%) SQL Server 2012
3 2 (33.33%) SQL Server 2005
3 2 (33.33%) SQL Server 2008

Ticket Management
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (66.67%) Microsoft Excel
1 4 (66.67%) Microsoft Office
1 4 (66.67%) Microsoft PowerPoint
1 4 (66.67%) MS Visio
Database & Business Intelligence
1 6 (100.00%) SQL Server
1 6 (100.00%) SQL Server 2000
2 2 (33.33%) SQL Server 2005
2 2 (33.33%) SQL Server 2008
2 2 (33.33%) SQL Server 2012
Job Titles
1 6 (100.00%) Analyst
1 6 (100.00%) Data Analyst
2 4 (66.67%) 2nd Line Support
2 4 (66.67%) 2nd Line Support Analyst
2 4 (66.67%) Support Analyst
3 2 (33.33%) SQL Analyst
3 2 (33.33%) SQL Data Analyst
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server 2003
1 6 (100.00%) Windows Vista
1 6 (100.00%) Windows XP
2 4 (66.67%) Windows 7
Processes & Methodologies
1 4 (66.67%) Time Management
Programming Languages
1 6 (100.00%) SQL
Quality Assurance & Compliance
1 4 (66.67%) SLA
Vendors
1 6 (100.00%) Microsoft