Ticket Management Job Trends in the West Midlands

Ticket Management
England > West Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the West Midlands requiring Ticket Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 174 - 162
Rank change year-on-year - - +118
Permanent jobs citing Ticket Management 4 0 17
As % of all permanent jobs in the West Midlands 0.076% - 0.45%
As % of the Processes & Methodologies category 0.092% - 0.52%
Number of salaries quoted 4 0 17
10th Percentile - - £27,156
25th Percentile £41,250 - £27,760
Median annual salary (50th Percentile) £42,500 - £30,000
Median % change year-on-year - - +20.00%
75th Percentile £43,750 - £30,680
90th Percentile - - £33,950
England median annual salary £37,500 £30,000 £41,750
% change year-on-year +25.00% -28.14% +28.46%

All Process & Methodology Skills
West Midlands

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.

Permanent vacancies with a requirement for process or methodology skills 4,341 3,795 3,285
As % of all permanent jobs advertised in the West Midlands 82.12% 91.62% 87.09%
Number of salaries quoted 2,264 1,687 2,757
10th Percentile £29,000 £32,500 £26,500
25th Percentile £37,938 £41,563 £35,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -4.76%
75th Percentile £67,500 £70,000 £63,750
90th Percentile £82,500 £82,500 £77,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Ticket Management
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings citing Ticket Management relative to all permanent IT jobs advertised in the West Midlands.

Ticket Management job vacancy trend in the West Midlands

Ticket Management
Salary Trend in the West Midlands

Salary distribution trend for jobs in the West Midlands citing Ticket Management.

Salary distribution trend for jobs in the West Midlands citing Ticket Management

Ticket Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the West Midlands region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Staffordshire - 4 £42,500 - 1
Ticket Management
England

Ticket Management
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 4 (100.00%) Finance
1 4 (100.00%) Retail
Job Titles
1 4 (100.00%) Product Specialist
1 4 (100.00%) Products Support Specialist
1 4 (100.00%) Support Specialist
Processes & Methodologies
1 4 (100.00%) Decision-Making
1 4 (100.00%) ITIL
1 4 (100.00%) Project Management
1 4 (100.00%) Release Management
1 4 (100.00%) Service Management
1 4 (100.00%) Stakeholder Management
1 4 (100.00%) Time Management
Quality Assurance & Compliance
1 4 (100.00%) SLA
Vendors
1 4 (100.00%) Salesforce
1 4 (100.00%) ServiceNow