Period
to 15 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Staffordshire
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 59 35 91
Rank change year-on-year -24 +56 -15
Permanent jobs citing SLA 29 62 18
As % of all permanent IT jobs advertised in Staffordshire 3.33% 6.26% 1.42%
As % of the Quality Assurance & Compliance category 21.32% 36.90% 15.38%
Number of salaries quoted 23 39 18
Staffordshire median annual salary £35,000 £27,500 £26,500
Median salary % change year-on-year +27.27% +3.77% +17.78%
10th Percentile £18,750 £19,000 £24,675
90th Percentile £55,500 £38,750 £53,750
West Midlands median annual salary £37,000 £37,500 £35,000
% change year-on-year -1.33% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Staffordshire
Permanent vacancies with a requirement for quality assurance or compliance skills 136 168 117
As % of all permanent IT jobs advertised in Staffordshire 15.63% 16.95% 9.21%
Number of salaries quoted 73 124 97
Staffordshire median annual salary £41,500 £33,750 £37,500
Median salary % change year-on-year +22.96% -10.00% +7.14%
10th Percentile £21,000 £20,622 £25,000
90th Percentile £61,000 £63,375 £71,250
West Midlands median annual salary £47,500 £42,500 £41,417
% change year-on-year +11.76% +2.62% +3.54%

SLA
Job Vacancy Trend in Staffordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for SLA in Staffordshire

SLA
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Staffordshire.

Salary trend for SLA in Staffordshire

SLA
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing SLA in Staffordshire over the 6 months to 15 August 2018.

Salary histogram for SLA in Staffordshire

SLA
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Staffordshire region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +6 12 £22,000 +4.76% 1
Stoke-on-Trent -21 5 £35,000 +25.00% 3
Burton-upon-Trent -5 4 - -
Stafford +12 1 £37,500 +15.38% 1
SLA
West Midlands

For the 6 months to 15 August 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Staffordshire region with a requirement for SLA.

1 19 (65.52%) Microsoft
2 13 (44.83%) SQL
2 13 (44.83%) Windows
3 11 (37.93%) SQL Server
4 9 (31.03%) Microsoft Office
4 9 (31.03%) Microsoft PowerPoint
5 8 (27.59%) Time Management
5 8 (27.59%) Windows 7
5 8 (27.59%) C#
5 8 (27.59%) Microsoft Excel
6 7 (24.14%) Finance
7 6 (20.69%) Legal
7 6 (20.69%) ITIL
8 5 (17.24%) JavaScript
8 5 (17.24%) .NET
8 5 (17.24%) Oracle
8 5 (17.24%) Windows Server 2003
8 5 (17.24%) Supplier Management
8 5 (17.24%) Retail
9 4 (13.79%) Games
9 4 (13.79%) Degree
9 4 (13.79%) Windows Vista
9 4 (13.79%) SQL Server 2000
9 4 (13.79%) Business Intelligence
9 4 (13.79%) T-SQL
9 4 (13.79%) ASP.NET
9 4 (13.79%) OOP
9 4 (13.79%) OO
9 4 (13.79%) Windows XP
9 4 (13.79%) MS Visio

SLA
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) MS Exchange
2 1 (3.45%) Confluence
2 1 (3.45%) IIS
Applications
1 9 (31.03%) Microsoft Office
1 9 (31.03%) Microsoft PowerPoint
2 8 (27.59%) Microsoft Excel
3 4 (13.79%) MS Visio
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 3 (10.34%) LAN
2 2 (6.90%) WAN
3 1 (3.45%) HTTPS
3 1 (3.45%) PBX
3 1 (3.45%) TCP/IP
3 1 (3.45%) VoIP
3 1 (3.45%) Wi-Fi
Database & Business Intelligence
1 11 (37.93%) SQL Server
2 4 (13.79%) SQL Server 2000
3 1 (3.45%) SQL Server 2016
Development Applications
1 1 (3.45%) Bitbucket
1 1 (3.45%) Git (software)
1 1 (3.45%) JIRA
1 1 (3.45%) TeamCity
1 1 (3.45%) Visual Studio
General
1 7 (24.14%) Finance
2 6 (20.69%) Legal
3 5 (17.24%) Retail
4 4 (13.79%) Games
5 2 (6.90%) Manufacturing
Job Titles
1 8 (27.59%) Analyst
2 7 (24.14%) Support Analyst
3 6 (20.69%) IT Manager
4 5 (17.24%) Developer
5 4 (13.79%) 2nd Line Support
5 4 (13.79%) 2nd Line Support Analyst
5 4 (13.79%) Customer Support Specialist
5 4 (13.79%) Data Analyst
5 4 (13.79%) IT Support
5 4 (13.79%) Security Specialist
5 4 (13.79%) Support Specialist
6 3 (10.34%) .NET Developer
6 3 (10.34%) IT Analyst
6 3 (10.34%) IT Support Analyst
6 3 (10.34%) Software Developer
7 2 (6.90%) Coordinator
7 2 (6.90%) IT Procurement Manager
7 2 (6.90%) Procurement Manager
8 1 (3.45%) Network Engineer
8 1 (3.45%) Systems Engineer
Libraries, Frameworks & Software Standards
1 5 (17.24%) .NET
2 4 (13.79%) ASP.NET
3 3 (10.34%) CSS
3 3 (10.34%) HTML
3 3 (10.34%) JSON
3 3 (10.34%) REST
3 3 (10.34%) SOAP
4 2 (6.90%) ASP.NET MVC
4 2 (6.90%) Web Services
4 2 (6.90%) WinForms
4 2 (6.90%) XML
5 1 (3.45%) COM
5 1 (3.45%) LINQ
5 1 (3.45%) OAuth
Miscellaneous
1 1 (3.45%) Management Information System
1 1 (3.45%) Social Media
Operating Systems
1 13 (44.83%) Windows
2 8 (27.59%) Windows 7
3 5 (17.24%) Windows Server 2003
4 4 (13.79%) Windows Vista
4 4 (13.79%) Windows XP
5 3 (10.34%) Windows 8
6 1 (3.45%) Android
6 1 (3.45%) Apple iOS
6 1 (3.45%) Solaris
6 1 (3.45%) Windows 10
6 1 (3.45%) Windows Server 2008
Processes & Methodologies
1 8 (27.59%) Time Management
2 6 (20.69%) ITIL
3 5 (17.24%) Supplier Management
4 4 (13.79%) Business Intelligence
4 4 (13.79%) Customer Requirements
4 4 (13.79%) OO
4 4 (13.79%) OOP
4 4 (13.79%) Ticket Management
5 2 (6.90%) Analytics
5 2 (6.90%) B2B
5 2 (6.90%) Benchmarking
5 2 (6.90%) Contact Management
5 2 (6.90%) Continuous Improvement
5 2 (6.90%) Contract Management
5 2 (6.90%) MVC
5 2 (6.90%) PRINCE2
5 2 (6.90%) Problem-Solving
5 2 (6.90%) Project Management
5 2 (6.90%) SDLC
5 2 (6.90%) Spend Analysis
Programming Languages
1 13 (44.83%) SQL
2 8 (27.59%) C#
3 5 (17.24%) JavaScript
4 4 (13.79%) T-SQL
5 3 (10.34%) C
5 3 (10.34%) VB.NET
6 1 (3.45%) Java
Qualifications
1 4 (13.79%) Degree
2 2 (6.90%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.45%) ISO 8583
1 1 (3.45%) ISO/IEC 27001
1 1 (3.45%) PCI DSS
System Software
1 2 (6.90%) Active Directory
Vendors
1 19 (65.52%) Microsoft
2 5 (17.24%) Oracle
3 1 (3.45%) Cisco
3 1 (3.45%) Meraki
3 1 (3.45%) SAP
3 1 (3.45%) Veeam
3 1 (3.45%) VMware