Period
to 15 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Midlands > Staffordshire
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 54 45 85
Rank change year-on-year -9 +40 +2
Permanent jobs citing SLA 17 60 24
As % of all permanent IT jobs advertised in Staffordshire 2.68% 5.16% 2.02%
As % of the Quality Assurance & Compliance category 19.10% 30.46% 21.82%
Number of salaries quoted 16 24 24
Staffordshire median annual salary £29,750 £22,500 £26,500
Median salary % change year-on-year +32.22% -15.09% -35.37%
10th Percentile £18,750 £18,825 £19,330
90th Percentile £37,500 £36,750 £77,500
West Midlands median annual salary £37,500 £33,000 £37,500
% change year-on-year +13.64% -12.00% +15.38%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Staffordshire
Permanent vacancies with a requirement for quality assurance or compliance skills 89 197 110
As % of all permanent IT jobs advertised in Staffordshire 14.02% 16.94% 9.24%
Number of salaries quoted 74 139 83
Staffordshire median annual salary £42,500 £35,500 £40,000
Median salary % change year-on-year +19.72% -11.25% +17.65%
10th Percentile £22,500 £21,200 £25,550
90th Percentile £56,775 £62,750 £67,500
West Midlands median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

SLA
Job Vacancy Trend in Staffordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for SLA in Staffordshire

SLA
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Staffordshire.

Salary trend for SLA in Staffordshire

SLA
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing SLA in Staffordshire over the 6 months to 15 December 2018.

Salary histogram for SLA in Staffordshire

SLA
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Staffordshire region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +8 8 £24,750 +12.50%
Stoke-on-Trent -28 5 £35,000 +60.92%
Leek - 2 £32,500 -
Burton-upon-Trent - 1 - -
SLA
West Midlands

For the 6 months to 15 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Staffordshire region with a requirement for SLA.

1 10 (58.82%) Microsoft
2 8 (47.06%) SQL
2 8 (47.06%) Windows
2 8 (47.06%) Problem-Solving
3 7 (41.18%) Microsoft Office
4 4 (23.53%) VMware
4 4 (23.53%) Microsoft PowerPoint
4 4 (23.53%) Degree
4 4 (23.53%) ITIL
4 4 (23.53%) MS Exchange
4 4 (23.53%) Microsoft Excel
4 4 (23.53%) Active Directory
4 4 (23.53%) Office 365
4 4 (23.53%) Analytics
5 3 (17.65%) Windows 8
5 3 (17.65%) Windows 7
5 3 (17.65%) Self-Motivation
5 3 (17.65%) Windows Server 2003
5 3 (17.65%) CRM
5 3 (17.65%) C#
5 3 (17.65%) ISO/IEC 27001
5 3 (17.65%) Windows Server 2008
6 2 (11.76%) Agile Software Development
6 2 (11.76%) CMS
6 2 (11.76%) SQL Server Reporting Services
6 2 (11.76%) Business Analysis
6 2 (11.76%) Computer Science
6 2 (11.76%) Test Scripting
6 2 (11.76%) Time Management
6 2 (11.76%) Google

SLA
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) MS Exchange
2 2 (11.76%) CMS
Applications
1 7 (41.18%) Microsoft Office
2 4 (23.53%) Microsoft Excel
2 4 (23.53%) Microsoft PowerPoint
3 2 (11.76%) Microsoft Project
3 2 (11.76%) MS Visio
Business Applications
1 2 (11.76%) Dynamics CRM
Cloud Services
1 4 (23.53%) Office 365
2 2 (11.76%) G Suite
3 1 (5.88%) Amazon AWS
Database & Business Intelligence
1 2 (11.76%) BusinessObjects
1 2 (11.76%) SQL Server
1 2 (11.76%) SQL Server Reporting Services
General
1 2 (11.76%) Marketing
2 1 (5.88%) Retail
Job Titles
1 6 (35.29%) Analyst
2 4 (23.53%) Support Analyst
3 3 (17.65%) 1st Line Support
3 3 (17.65%) 1st Line Support Analyst
3 3 (17.65%) Senior Systems Engineer
3 3 (17.65%) Systems Engineer
4 2 (11.76%) Applications Support
4 2 (11.76%) Coordinator
4 2 (11.76%) Digital Project Manager
4 2 (11.76%) IT Support
4 2 (11.76%) Project Manager
4 2 (11.76%) Senior Analyst
5 1 (5.88%) 2nd Line Support
5 1 (5.88%) 3rd Line Support
5 1 (5.88%) Developer
5 1 (5.88%) IT Manager
5 1 (5.88%) Junior
5 1 (5.88%) Junior Applications Developer
5 1 (5.88%) Junior Applications Support
5 1 (5.88%) Software Developer
Libraries, Frameworks & Software Standards
1 1 (5.88%) Java EE
1 1 (5.88%) LAMP
Miscellaneous
1 3 (17.65%) Self-Motivation
2 2 (11.76%) Analytical Skills
2 2 (11.76%) Driving Licence
2 2 (11.76%) Mobile App
2 2 (11.76%) User Experience
3 1 (5.88%) Management Information System
Operating Systems
1 8 (47.06%) Windows
2 3 (17.65%) Windows 7
2 3 (17.65%) Windows 8
2 3 (17.65%) Windows Server 2003
2 3 (17.65%) Windows Server 2008
3 2 (11.76%) Windows Server
4 1 (5.88%) Linux
Processes & Methodologies
1 8 (47.06%) Problem-Solving
2 4 (23.53%) Analytics
2 4 (23.53%) ITIL
3 3 (17.65%) CRM
4 2 (11.76%) Agile Software Development
4 2 (11.76%) Benchmarking
4 2 (11.76%) Business Analysis
4 2 (11.76%) Business Intelligence
4 2 (11.76%) Computer Science
4 2 (11.76%) Continuous Improvement
4 2 (11.76%) E-Commerce
4 2 (11.76%) Online Marketing
4 2 (11.76%) Process Improvement
4 2 (11.76%) Progressive Web App
4 2 (11.76%) Project Management
4 2 (11.76%) Root Cause Analysis
4 2 (11.76%) Test Scripting
4 2 (11.76%) Time Management
5 1 (5.88%) Decision-Making
5 1 (5.88%) Server Virtualisation
Programming Languages
1 8 (47.06%) SQL
2 3 (17.65%) C#
3 2 (11.76%) VB
3 2 (11.76%) VBA
3 2 (11.76%) VBScript
4 1 (5.88%) Java
Qualifications
1 4 (23.53%) Degree
Quality Assurance & Compliance
1 3 (17.65%) ISO/IEC 27001
System Software
1 4 (23.53%) Active Directory
2 1 (5.88%) Hyper-V
2 1 (5.88%) VMware Infrastructure
Vendors
1 10 (58.82%) Microsoft
2 4 (23.53%) VMware
3 2 (11.76%) Google