Period
to 19 November 2017

The median annual salary for a Technical Support was £19,000 in advertised job vacancies in Stevenage during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Hertfordshire > Stevenage
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 40 35 40
Rank change year-on-year -5 +5 -19
Permanent jobs requiring a Technical Support 3 7 1
As % of all permanent IT jobs advertised in Stevenage 1.39% 3.35% 0.46%
As % of the Job Titles category 1.42% 3.43% 0.46%
Number of salaries quoted 3 7 1
Stevenage median annual salary £19,000 £37,500 £24,000
Median salary % change year-on-year -49.33% +56.25% +45.45%
10th Percentile £18,500 £30,250 £23,000
90th Percentile £25,500 £38,750 £25,000
Hertfordshire median annual salary £23,250 £30,000 £35,000
% change year-on-year -22.50% -14.29% +16.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Stevenage. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Stevenage
Permanent vacancies in Stevenage with a recognized job title 211 204 217
% of permanent IT jobs with a recognized job title 97.69% 97.61% 99.54%
Number of salaries quoted 145 174 179
Stevenage median annual salary £35,000 £42,500 £40,000
Median salary % change year-on-year -17.65% +6.25% +14.29%
10th Percentile £24,000 £18,500 £26,250
90th Percentile £49,500 £57,500 £55,000
Hertfordshire median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Technical Support
Job Vacancy Trend in Stevenage

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Stevenage.

Job vacancy trend for Technical Support in Stevenage

Technical Support
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Stevenage.

Salary trend for Technical Support in Stevenage

Technical Support Skill Set
Top 6 Co-occurring IT Skills in Stevenage

For the 6 months to 19 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Stevenage region featuring Technical Support in the job title.

1 1 (33.33%) Microsoft Office
1 1 (33.33%) ITIL
1 1 (33.33%) Windows
1 1 (33.33%) Microsoft
1 1 (33.33%) Coaching
1 1 (33.33%) Windows Server

Technical Support Skill Set
Co-occurring IT Skills in Stevenage by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
Processes & Methodologies
1 1 (33.33%) Coaching
1 1 (33.33%) ITIL
Vendors
1 1 (33.33%) Microsoft