Period
to 21 October 2017

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 October 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England > East of England
6 months to
21 Oct 2017
Same period 2016 Same period 2015
Rank 216 138 170
Rank change year-on-year -78 +32 +11
Permanent jobs citing Incident Management 139 273 270
As % of all permanent IT jobs advertised in the East of England 1.20% 2.07% 1.72%
As % of the Processes & Methodologies category 1.37% 2.35% 1.97%
Number of salaries quoted 111 237 196
East of England median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -5.88%
10th Percentile £25,000 £26,500 £21,000
90th Percentile £56,250 £55,000 £63,000
England median annual salary £45,000 £43,000 £42,500
% change year-on-year +4.65% +1.18% -5.56%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10127 11621 13685
As % of all permanent IT jobs advertised in the East of England 87.77% 88.15% 87.05%
Number of salaries quoted 8248 9603 11262
East of England median annual salary £46,000 £45,000 £45,000
Median salary % change year-on-year +2.22% - +3.57%
10th Percentile £27,500 £26,250 £26,250
90th Percentile £68,750 £70,000 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the East of England.

Salary trend for Incident Management in the East of England

Incident Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Incident Management in the East of England over the 6 months to 21 October 2017.

Salary histogram for Incident Management in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 21 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -69 52 £47,500 +11.76% 6
Bedfordshire +36 40 £30,000 -1.64%
Cambridgeshire -54 21 £39,000 -2.50% 3
Essex -19 13 £37,500 +1.35%
Suffolk +17 12 £26,000 -1.89% 1
Norfolk - 1 £42,500 - 2
Incident Management
England

For the 6 months to 21 October 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Incident Management.

1 88 (63.31%) ITIL
2 47 (33.81%) Problem Management
3 38 (27.34%) Change Management
4 37 (26.62%) SLA
5 32 (23.02%) Service Delivery
6 31 (22.30%) Microsoft
7 29 (20.86%) Active Directory
7 29 (20.86%) Service Management
8 26 (18.71%) Windows
9 24 (17.27%) Cisco
9 24 (17.27%) Firewall
10 22 (15.83%) ITSM
11 21 (15.11%) Finance
11 21 (15.11%) SQL
12 20 (14.39%) Cisco Certification
12 20 (14.39%) Security Cleared
12 20 (14.39%) Retail
13 19 (13.67%) WAN
14 18 (12.95%) LAN
14 18 (12.95%) Continuous Improvement
14 18 (12.95%) Windows Server
15 17 (12.23%) Office 365
16 16 (11.51%) Windows 7
17 15 (10.79%) Information Security
17 15 (10.79%) Cisco ASA
17 15 (10.79%) Windows Server 2008
17 15 (10.79%) Management Information System
17 15 (10.79%) Oracle
17 15 (10.79%) SQL Server
17 15 (10.79%) Analytical Skills

Incident Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.07%) MS Exchange
2 3 (2.16%) Exchange Server 2013
3 2 (1.44%) BizTalk Server
3 2 (1.44%) Exchange Server 2010
3 2 (1.44%) SharePoint
3 2 (1.44%) Skype for Business
4 1 (0.72%) Confluence
4 1 (0.72%) IIS
Applications
1 8 (5.76%) Microsoft Office
2 2 (1.44%) Microsoft Excel
Business Applications
1 11 (7.91%) Remedy ITSM
2 2 (1.44%) Dynamics CRM
2 2 (1.44%) Oracle CRM
2 2 (1.44%) SAP CO
2 2 (1.44%) SAP FI
2 2 (1.44%) SAP FI/CO
2 2 (1.44%) SAP FI-AP
3 1 (0.72%) SAP MM
Cloud Services
1 17 (12.23%) Office 365
2 7 (5.04%) Google Cloud Platform
3 2 (1.44%) Microsoft Azure
Communications & Networking
1 24 (17.27%) Firewall
2 19 (13.67%) WAN
3 18 (12.95%) LAN
4 15 (10.79%) Cisco ASA
5 8 (5.76%) Network Security
6 7 (5.04%) Cisco Nexus
7 6 (4.32%) TACACS
7 6 (4.32%) Wi-Fi
8 5 (3.60%) BIG-IP
8 5 (3.60%) F5 BIG-IP LTM
9 3 (2.16%) BGP
9 3 (2.16%) OSPF
10 2 (1.44%) Cisco IOS
10 2 (1.44%) EIGRP
10 2 (1.44%) Skype
10 2 (1.44%) Spanning Tree
10 2 (1.44%) SS7
10 2 (1.44%) Unified Communications
10 2 (1.44%) VoIP
11 1 (0.72%) Remote Desktop
Database & Business Intelligence
1 15 (10.79%) SQL Server
2 10 (7.19%) MySQL
3 9 (6.47%) MongoDB
3 9 (6.47%) OLAP
3 9 (6.47%) OLTP
3 9 (6.47%) Oracle Database
3 9 (6.47%) Oracle Exadata
3 9 (6.47%) Oracle OLAP
4 2 (1.44%) SQL Server Integration Services
4 2 (1.44%) SQL Server Reporting Services
4 2 (1.44%) SQLPlus
5 1 (0.72%) BusinessObjects
5 1 (0.72%) DataStage
5 1 (0.72%) Oracle Reports
5 1 (0.72%) SAP BW
5 1 (0.72%) SQL Server 2008
5 1 (0.72%) SQL Server 2012
Development Applications
1 3 (2.16%) JIRA
2 2 (1.44%) Toad
3 1 (0.72%) Jenkins
General
1 21 (15.11%) Finance
2 20 (14.39%) Retail
3 9 (6.47%) Telecoms
4 3 (2.16%) Manufacturing
4 3 (2.16%) Marketing
5 2 (1.44%) Billing
6 1 (0.72%) Aerospace
6 1 (0.72%) Electronics
6 1 (0.72%) Local Government
Job Titles
1 48 (34.53%) Analyst
2 18 (12.95%) Service Manager
2 18 (12.95%) Support Engineer
3 16 (11.51%) Security Analyst
4 15 (10.79%) 2nd Line Support
5 14 (10.07%) Network Engineer
6 13 (9.35%) 2nd Line Engineer
7 12 (8.63%) SQL Analyst
8 11 (7.91%) IT Support
9 10 (7.19%) 2nd Line Support Engineer
9 10 (7.19%) Incident Manager
9 10 (7.19%) IT Engineer
9 10 (7.19%) IT Support Engineer
9 10 (7.19%) Major Incident Manager
9 10 (7.19%) Senior Analyst
9 10 (7.19%) Service Desk Manager
9 10 (7.19%) Support Analyst
10 9 (6.47%) Database Analyst
10 9 (6.47%) Oracle Analyst
11 8 (5.76%) Information Security Analyst
Libraries, Frameworks & Software Standards
1 2 (1.44%) .NET
2 1 (0.72%) LAMP
2 1 (0.72%) SAP PI
Miscellaneous
1 15 (10.79%) Analytical Skills
1 15 (10.79%) Management Information System
2 11 (7.91%) Computer Science
2 11 (7.91%) Data Centre
3 9 (6.47%) Foreign Exchange (FX)
4 6 (4.32%) Virtual Team
5 4 (2.88%) Cyberthreat
6 3 (2.16%) EPoS
6 3 (2.16%) Replication
7 2 (1.44%) Fintech
8 1 (0.72%) Distributed Denial-of-Service
8 1 (0.72%) User Experience
Operating Systems
1 26 (18.71%) Windows
2 18 (12.95%) Windows Server
3 16 (11.51%) Windows 7
4 15 (10.79%) Windows Server 2008
5 6 (4.32%) Windows 10
6 2 (1.44%) Linux
6 2 (1.44%) Windows Server 2012
Processes & Methodologies
1 88 (63.31%) ITIL
2 47 (33.81%) Problem Management
3 38 (27.34%) Change Management
4 32 (23.02%) Service Delivery
5 29 (20.86%) Service Management
6 22 (15.83%) ITSM
7 18 (12.95%) Continuous Improvement
8 15 (10.79%) Information Security
9 13 (9.35%) ITIL V3
9 13 (9.35%) Trend Analysis
10 11 (7.91%) Disaster Recovery
10 11 (7.91%) Mentoring
10 11 (7.91%) Security Operations
10 11 (7.91%) Service Design
11 10 (7.19%) Configuration Management
11 10 (7.19%) Customer Requirements
11 10 (7.19%) E-Commerce
11 10 (7.19%) People Management
11 10 (7.19%) Release Management
11 10 (7.19%) Workflow
Programming Languages
1 21 (15.11%) SQL
2 14 (10.07%) PL/SQL
3 5 (3.60%) Java
4 3 (2.16%) C
5 2 (1.44%) ABAP
5 2 (1.44%) C#
5 2 (1.44%) PHP
5 2 (1.44%) PowerShell
5 2 (1.44%) T-SQL
6 1 (0.72%) Bash Shell
6 1 (0.72%) JavaScript
6 1 (0.72%) Perl
6 1 (0.72%) Python
6 1 (0.72%) VBScript
Qualifications
1 20 (14.39%) Cisco Certification
1 20 (14.39%) Security Cleared
2 14 (10.07%) CISSP
3 13 (9.35%) Degree
3 13 (9.35%) ITIL Certification
3 13 (9.35%) SC Cleared
4 9 (6.47%) CCNA
4 9 (6.47%) Oracle Certification
5 8 (5.76%) CISM
6 6 (4.32%) BC Cleared
6 6 (4.32%) CCNP
6 6 (4.32%) CCSA
7 5 (3.60%) CEH
7 5 (3.60%) SSCP
8 4 (2.88%) ISEB
9 3 (2.16%) GCIH
9 3 (2.16%) GIAC
9 3 (2.16%) MCP
10 2 (1.44%) CCSE
10 2 (1.44%) CISA
Quality Assurance & Compliance
1 37 (26.62%) SLA
2 9 (6.47%) ISO/IEC 27001
3 5 (3.60%) QA
4 3 (2.16%) COBIT
4 3 (2.16%) PCI DSS
5 2 (1.44%) GDPR
6 1 (0.72%) Sarbanes-Oxley
System Software
1 29 (20.86%) Active Directory
2 9 (6.47%) Oracle RAC
3 5 (3.60%) ProxySG
4 1 (0.72%) Hyper-V
4 1 (0.72%) vCloud
4 1 (0.72%) Virtual Servers
4 1 (0.72%) VMware Infrastructure
4 1 (0.72%) vSphere
Systems Management
1 1 (0.72%) McAfee ePO
1 1 (0.72%) Opscode Chef
1 1 (0.72%) Puppet
1 1 (0.72%) SCOM
Vendors
1 31 (22.30%) Microsoft
2 24 (17.27%) Cisco
3 15 (10.79%) Oracle
4 14 (10.07%) CheckPoint
5 13 (9.35%) F5
5 13 (9.35%) Remedy
6 12 (8.63%) Citrix
7 11 (7.91%) Blue Coat
7 11 (7.91%) ServiceNow
8 7 (5.04%) Google
9 6 (4.32%) Juniper
9 6 (4.32%) SAP
10 4 (2.88%) HP
11 3 (2.16%) Cadence
12 2 (1.44%) AlienVault
12 2 (1.44%) Bomgar
12 2 (1.44%) Forcepoint
12 2 (1.44%) Fortinet
12 2 (1.44%) LogLogic
12 2 (1.44%) LogRhythm