Incident Management Job Trends in the East of England

Incident Management
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring Incident Management skills. It covers permanent job vacancies from the 6 months leading up to 30 December 2025, with comparisons to the same periods in the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 133 138 112
Rank change year-on-year +5 -26 -11
Permanent jobs citing Incident Management 26 42 24
As % of all permanent jobs in the East of England 0.62% 1.17% 1.12%
As % of the Processes & Methodologies category 0.82% 1.35% 1.26%
Number of salaries quoted 14 24 15
10th Percentile £26,425 £29,775 £21,250
25th Percentile £34,978 £31,000 £25,750
Median annual salary (50th Percentile) £55,000 £56,250 £32,425
Median % change year-on-year -2.22% +73.48% -31.74%
75th Percentile £60,000 £62,813 £60,000
90th Percentile £60,525 £70,750 £61,500
England median annual salary £50,346 £53,250 £49,000
% change year-on-year -5.45% +8.67% -2.00%

All Process & Methodology Skills
East of England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,157 3,107 1,902
As % of all permanent jobs advertised in the East of England 75.74% 86.62% 88.80%
Number of salaries quoted 1,843 1,235 1,375
10th Percentile £27,500 £30,200 £27,000
25th Percentile £33,500 £43,125 £39,085
Median annual salary (50th Percentile) £47,500 £55,000 £55,000
Median % change year-on-year -13.64% - -
75th Percentile £65,000 £73,750 £68,750
90th Percentile £80,000 £83,750 £85,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Incident Management
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing Incident Management relative to all permanent IT jobs advertised in the East of England.

Incident Management job vacancy trend in the East of England

Incident Management
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing Incident Management.

Salary distribution trend for jobs in the East of England citing Incident Management

Incident Management
Salary Histogram in the East of England

Salary distribution for jobs citing Incident Management in the East of England over the 6 months to 30 December 2025.

Salary histogram for Incident Management in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +11 14 £55,000 -8.33% 32
Suffolk -11 8 £25,000 -58.33% 7
Cambridgeshire -1 2 £45,750 +42.97% 10
Bedfordshire +28 1 £59,500 -2.86% 14
Norfolk +4 1 £25,000 -18.03% 9
Incident Management
England

Incident Management
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (3.85%) Microsoft Exchange
Cloud Services
1 6 (23.08%) SaaS
2 2 (7.69%) Cohesity
2 2 (7.69%) Microsoft 365
3 1 (3.85%) Azure
3 1 (3.85%) Cloud Computing
3 1 (3.85%) Entra ID
Communications & Networking
1 2 (7.69%) SAN
2 1 (3.85%) DHCP
2 1 (3.85%) DNS
2 1 (3.85%) Firewall
2 1 (3.85%) Network Security
2 1 (3.85%) NGFW
2 1 (3.85%) TCP/IP
Database & Business Intelligence
1 6 (23.08%) GIS
General
1 10 (38.46%) Social Skills
2 6 (23.08%) Law
3 2 (7.69%) Organisational Skills
3 2 (7.69%) Retail
4 1 (3.85%) Analytical Skills
4 1 (3.85%) Finance
4 1 (3.85%) Inclusion and Diversity
4 1 (3.85%) Legal
Job Titles
1 7 (26.92%) Technical Engineer
2 6 (23.08%) Consultant
2 6 (23.08%) ServiceNow Consultant
2 6 (23.08%) Support Consultant
2 6 (23.08%) Technical Consultant
2 6 (23.08%) Technical Support
2 6 (23.08%) Technical Support Consultant
3 3 (11.54%) Applications Manager
3 3 (11.54%) IT Support
3 3 (11.54%) Senior
3 3 (11.54%) Senior Manager
3 3 (11.54%) Senior Technical Manager
3 3 (11.54%) Technical Manager
4 2 (7.69%) Backup Engineer
4 2 (7.69%) Infrastructure Engineer
4 2 (7.69%) IT Support Technician
4 2 (7.69%) IT Technician
4 2 (7.69%) Storage and Backup Engineer
4 2 (7.69%) Storage Engineer
4 2 (7.69%) Support Technician
Libraries, Frameworks & Software Standards
1 6 (23.08%) CSS
1 6 (23.08%) HTML
1 6 (23.08%) JSON
1 6 (23.08%) XML
Miscellaneous
1 3 (11.54%) Enterprise Software
2 2 (7.69%) Data Centre
2 2 (7.69%) Self-Motivation
3 1 (3.85%) Cyber Threat
3 1 (3.85%) Management Information System
3 1 (3.85%) Mobile App
Operating Systems
1 3 (11.54%) Windows
2 1 (3.85%) Android
2 1 (3.85%) Apple iOS
Processes & Methodologies
1 8 (30.77%) Cybersecurity
1 8 (30.77%) Problem Management
1 8 (30.77%) Service Management
2 7 (26.92%) Business Enablement
2 7 (26.92%) Business Strategy
2 7 (26.92%) Information Security
2 7 (26.92%) ITSM
2 7 (26.92%) Presales
2 7 (26.92%) Security Operations
2 7 (26.92%) Technology Enablement
2 7 (26.92%) Vulnerability Management
3 5 (19.23%) Customer Service
3 5 (19.23%) Major Incident Management
4 4 (15.38%) Incident Response
5 3 (11.54%) Continuous Improvement
5 3 (11.54%) IT Strategy
5 3 (11.54%) ITIL
5 3 (11.54%) Proactive Monitoring
5 3 (11.54%) Stakeholder Management
6 2 (7.69%) Virtual Environments
Programming Languages
1 6 (23.08%) JavaScript
2 1 (3.85%) PowerShell
Qualifications
1 7 (26.92%) CCNA
1 7 (26.92%) CCNP
1 7 (26.92%) Cisco Certification
2 3 (11.54%) SC Cleared
2 3 (11.54%) Security Cleared
3 2 (7.69%) A+ Certification
3 2 (7.69%) Degree
4 1 (3.85%) CEH
4 1 (3.85%) CISA
4 1 (3.85%) CISM
4 1 (3.85%) CompTIA Security+
4 1 (3.85%) Computer Science Degree
4 1 (3.85%) Network+ Certification
Quality Assurance & Compliance
1 8 (30.77%) GDPR
1 8 (30.77%) NIST
2 7 (26.92%) Cyber Essentials
3 1 (3.85%) ISO/IEC 27001
3 1 (3.85%) SLA
System Software
1 1 (3.85%) Active Directory
Systems Management
1 2 (7.69%) NetBackup
2 1 (3.85%) CSIRT
2 1 (3.85%) Jamf Pro
Vendors
1 8 (30.77%) Cisco
2 7 (26.92%) ServiceNow
3 3 (11.54%) Microsoft
3 3 (11.54%) Oracle
4 1 (3.85%) Apple
4 1 (3.85%) Samsung