Period
to 17 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > East of England
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 173 230 154
Rank change year-on-year +57 -76 +6
Permanent jobs citing Incident Management 190 138 255
As % of all permanent IT jobs advertised in the East of England 1.65% 1.15% 1.88%
As % of the Processes & Methodologies category 1.82% 1.27% 2.09%
Number of salaries quoted 132 124 200
East of England median annual salary £47,500 £45,000 £42,000
Median salary % change year-on-year +5.56% +7.14% -1.18%
10th Percentile £26,750 £25,225 £26,500
90th Percentile £63,625 £53,375 £55,000
England median annual salary £45,000 £45,000 £44,738
% change year-on-year - +0.59% +5.26%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10,422 10,866 12,199
As % of all permanent IT jobs advertised in the East of England 90.29% 90.17% 89.84%
Number of salaries quoted 7,635 8,718 10,117
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +2.27%
10th Percentile £27,000 £26,750 £26,250
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £50,000 £50,000

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the East of England.

Salary trend for Incident Management in the East of England

Incident Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Incident Management in the East of England over the 6 months to 17 August 2018.

Salary histogram for Incident Management in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +64 72 £37,500 +36.36% 5
Hertfordshire +2 63 £45,000 -5.26% 15
Bedfordshire -7 26 £54,000 +27.06% 4
Essex +29 17 £46,500 +16.25% 1
Suffolk +3 11 £57,500 +121.15%
Norfolk +18 1 - - 1
Incident Management
England

For the 6 months to 17 August 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for Incident Management.

1 78 (41.05%) ITIL
2 66 (34.74%) Windows
3 61 (32.11%) Microsoft
4 42 (22.11%) Security Operations
5 41 (21.58%) SIEM
6 40 (21.05%) SLA
7 38 (20.00%) Information Security
8 35 (18.42%) Service Delivery
9 34 (17.89%) Firewall
9 34 (17.89%) VMware
10 32 (16.84%) Vulnerability Management
11 31 (16.32%) Finance
11 31 (16.32%) Problem Management
12 30 (15.79%) Management Information System
12 30 (15.79%) Analytical Skills
13 29 (15.26%) Change Management
14 28 (14.74%) Cybersecurity
15 27 (14.21%) Windows Server
16 26 (13.68%) Retail
17 25 (13.16%) Active Directory
18 24 (12.63%) CISSP
18 24 (12.63%) ISO/IEC 27001
19 23 (12.11%) Security Cleared
19 23 (12.11%) VMware Infrastructure
20 22 (11.58%) Business Intelligence
20 22 (11.58%) PowerShell
21 21 (11.05%) ITIL Foundation Certificate
21 21 (11.05%) Linux
21 21 (11.05%) Security Management
21 21 (11.05%) Service Management

Incident Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.21%) Skype for Business
2 6 (3.16%) SharePoint
3 5 (2.63%) Confluence
3 5 (2.63%) MS Exchange
4 3 (1.58%) Exchange Server 2013
5 2 (1.05%) Exchange Server 2010
5 2 (1.05%) SharePoint 2013
Applications
1 14 (7.37%) Microsoft Office
2 10 (5.26%) Microsoft Excel
3 3 (1.58%) Microsoft Project
Business Applications
1 5 (2.63%) Remedy ITSM
2 2 (1.05%) Carpe Diem
Cloud Services
1 12 (6.32%) Office 365
2 9 (4.74%) Amazon AWS
2 9 (4.74%) SaaS
3 2 (1.05%) Microsoft Azure
4 1 (0.53%) Google Cloud Platform
4 1 (0.53%) Sumo Logic
Communications & Networking
1 34 (17.89%) Firewall
2 18 (9.47%) VPN
3 16 (8.42%) Network Security
3 16 (8.42%) SSL
4 11 (5.79%) TCP/IP
5 10 (5.26%) FTP
5 10 (5.26%) IPsec
6 8 (4.21%) Intrusion Detection
6 8 (4.21%) LAN
6 8 (4.21%) Skype
6 8 (4.21%) WAN
6 8 (4.21%) Wi-Fi
7 7 (3.68%) DNS
7 7 (3.68%) HTTP
8 6 (3.16%) Cisco ASA
8 6 (3.16%) Cisco Nexus
8 6 (3.16%) MPLS
9 5 (2.63%) Broadband
9 5 (2.63%) NetScaler
9 5 (2.63%) Remote Desktop
Database & Business Intelligence
1 14 (7.37%) Data Warehouse
2 7 (3.68%) SQL Server
3 5 (2.63%) MongoDB
3 5 (2.63%) MySQL
3 5 (2.63%) NoSQL
4 3 (1.58%) SQL Server 2014
4 3 (1.58%) SQL Server Integration Services
5 2 (1.05%) GIS
5 2 (1.05%) Oracle Database
5 2 (1.05%) Oracle Database 10g
5 2 (1.05%) Oracle Database 11g
5 2 (1.05%) RDBMS
5 2 (1.05%) Relational Database
5 2 (1.05%) SQL Server 2005
5 2 (1.05%) SQL Server 2008
Development Applications
1 8 (4.21%) Visual Studio
2 5 (2.63%) Appium
2 5 (2.63%) Eclipse
2 5 (2.63%) Jenkins
2 5 (2.63%) JIRA
2 5 (2.63%) JUnit
2 5 (2.63%) LoadRunner
2 5 (2.63%) Maven
2 5 (2.63%) Selenium
2 5 (2.63%) SoapUI
3 3 (1.58%) Team Foundation Server
General
1 31 (16.32%) Finance
2 26 (13.68%) Retail
3 8 (4.21%) Telecoms
4 5 (2.63%) Legal
5 2 (1.05%) Billing
5 2 (1.05%) German Language
5 2 (1.05%) Pharmaceutical
6 1 (0.53%) Front Office
6 1 (0.53%) Law
Job Titles
1 51 (26.84%) Analyst
2 24 (12.63%) 3rd Line Engineer
3 23 (12.11%) Security Manager
4 18 (9.47%) Team Leader
5 17 (8.95%) Security Analyst
6 13 (6.84%) Information Manager
6 13 (6.84%) Information Security Manager
7 12 (6.32%) IT Analyst
7 12 (6.32%) Service Desk Team Leader
8 11 (5.79%) Service Manager
9 10 (5.26%) Support Engineer
10 9 (4.74%) IT Security Analyst
10 9 (4.74%) Operations Analyst
10 9 (4.74%) Security Operations Analyst
11 8 (4.21%) 2nd Line Support
11 8 (4.21%) IT Operations Analyst
11 8 (4.21%) Security Engineer
11 8 (4.21%) Service Analyst
11 8 (4.21%) Service Desk Manager
11 8 (4.21%) Software Analyst
Libraries, Frameworks & Software Standards
1 11 (5.79%) Web Services
2 8 (4.21%) HTML
2 8 (4.21%) JSON
2 8 (4.21%) XML
3 7 (3.68%) .NET
4 5 (2.63%) .NET Framework
4 5 (2.63%) AngularJS
5 4 (2.11%) jQuery
6 3 (1.58%) Ajax
6 3 (1.58%) ASP.NET MVC 5
6 3 (1.58%) ASP.NET Web API
6 3 (1.58%) CSS
6 3 (1.58%) CSS3
6 3 (1.58%) Entity Framework
6 3 (1.58%) HTML5
6 3 (1.58%) Kendo UI
6 3 (1.58%) LINQ
6 3 (1.58%) Razor View Engine
6 3 (1.58%) Twitter Bootstrap
6 3 (1.58%) WCF
Miscellaneous
1 30 (15.79%) Analytical Skills
1 30 (15.79%) Management Information System
2 19 (10.00%) NHS
3 7 (3.68%) Cyberthreat
4 6 (3.16%) Client/Server
4 6 (3.16%) EMC VNX
4 6 (3.16%) Security Operations Centre
5 5 (2.63%) Replication
6 4 (2.11%) Data Centre
6 4 (2.11%) Fintech
7 3 (1.58%) Cyber Defence
7 3 (1.58%) Cyberattack
8 2 (1.05%) Computer Science
8 2 (1.05%) Driving Licence
8 2 (1.05%) Self-Motivation
8 2 (1.05%) Video Conferencing
8 2 (1.05%) VxBlock/Vblock
9 1 (0.53%) Life Science
9 1 (0.53%) Virtual Team
Operating Systems
1 66 (34.74%) Windows
2 27 (14.21%) Windows Server
3 21 (11.05%) Linux
4 16 (8.42%) Windows Server 2008
4 16 (8.42%) Windows Server 2012
5 6 (3.16%) Windows 10
6 5 (2.63%) Red Hat Enterprise Linux
6 5 (2.63%) Windows 7
7 4 (2.11%) AIX
8 3 (1.58%) Apple iOS
Processes & Methodologies
1 78 (41.05%) ITIL
2 42 (22.11%) Security Operations
3 41 (21.58%) SIEM
4 38 (20.00%) Information Security
5 35 (18.42%) Service Delivery
6 32 (16.84%) Vulnerability Management
7 31 (16.32%) Problem Management
8 29 (15.26%) Change Management
9 28 (14.74%) Cybersecurity
10 22 (11.58%) Business Intelligence
11 21 (11.05%) Security Management
11 21 (11.05%) Service Management
12 19 (10.00%) Security Architecture
13 16 (8.42%) Patch Management
14 15 (7.89%) Line Management
14 15 (7.89%) Risk Management
15 14 (7.37%) Problem-Solving
16 13 (6.84%) Change Control
16 13 (6.84%) Data Protection
16 13 (6.84%) Time Management
Programming Languages
1 22 (11.58%) PowerShell
2 15 (7.89%) JavaScript
3 12 (6.32%) C
4 11 (5.79%) Python
5 10 (5.26%) SQL
6 8 (4.21%) C#
7 7 (3.68%) Java
8 5 (2.63%) Bash Shell
8 5 (2.63%) C++
8 5 (2.63%) PHP
8 5 (2.63%) VB
9 3 (1.58%) Perl
9 3 (1.58%) VBA
10 1 (0.53%) Shell Script
Qualifications
1 24 (12.63%) CISSP
2 23 (12.11%) Security Cleared
3 21 (11.05%) ITIL Foundation Certificate
4 15 (7.89%) CCNA
4 15 (7.89%) Cisco Certification
4 15 (7.89%) CISM
5 13 (6.84%) SC Cleared
6 11 (5.79%) CEH
7 10 (5.26%) Degree
7 10 (5.26%) ITIL Certification
8 9 (4.74%) GCIA
9 8 (4.21%) DV Cleared
10 7 (3.68%) CCNP
10 7 (3.68%) Citrix Certification
10 7 (3.68%) NCDA
10 7 (3.68%) NCIE
11 6 (3.16%) CompTIA Security+
11 6 (3.16%) GCIH
11 6 (3.16%) GIAC
12 5 (2.63%) ISTQB
Quality Assurance & Compliance
1 40 (21.05%) SLA
2 24 (12.63%) ISO/IEC 27001
3 14 (7.37%) PMO
4 10 (5.26%) PCI DSS
5 8 (4.21%) QA
6 5 (2.63%) Cyber Essentials
7 4 (2.11%) GDPR
8 2 (1.05%) ISO/IEC 20000
System Software
1 25 (13.16%) Active Directory
2 23 (12.11%) VMware Infrastructure
3 16 (8.42%) Hyper-V
4 11 (5.79%) XenApp
4 11 (5.79%) XenDesktop
5 10 (5.26%) VMware Workstation
6 8 (4.21%) Terminal Services
6 8 (4.21%) XenServer
7 5 (2.63%) vSphere
8 4 (2.11%) Citrix Presentation Server
9 3 (1.58%) VMware ESXi
10 2 (1.05%) Microsoft App-V
10 2 (1.05%) ProxySG
10 2 (1.05%) Virtual Machines
11 1 (0.53%) Firmware
Systems Management
1 15 (7.89%) SCCM
2 10 (5.26%) Backup Exec
3 7 (3.68%) NetApp OnCommand
3 7 (3.68%) WSUS
4 6 (3.16%) CSIRT
4 6 (3.16%) QRadar
5 5 (2.63%) HP ALM
6 4 (2.11%) Symantec Endpoint Protection
7 2 (1.05%) Norton AntiVirus
7 2 (1.05%) SCSM
8 1 (0.53%) NetBackup
8 1 (0.53%) SCOM
Vendors
1 61 (32.11%) Microsoft
2 34 (17.89%) VMware
3 17 (8.95%) Dell
3 17 (8.95%) LogLogic
3 17 (8.95%) Qualys
3 17 (8.95%) TIBCO
4 16 (8.42%) Cisco
4 16 (8.42%) NetApp
5 15 (7.89%) Citrix
6 11 (5.79%) HP
7 10 (5.26%) ServiceNow
7 10 (5.26%) Splunk
8 6 (3.16%) 3PAR
8 6 (3.16%) EMC
8 6 (3.16%) Ivanti
8 6 (3.16%) Remedy
8 6 (3.16%) Sophos
8 6 (3.16%) Veeam
9 5 (2.63%) BT
9 5 (2.63%) CommVault