Period
to 23 May 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > East of England
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 230 190 147
Rank change year-on-year -40 -43 +11
Permanent jobs citing Incident Management 142 180 290
As % of all permanent IT jobs advertised in the East of England 1.15% 1.48% 2.03%
As % of the Processes & Methodologies category 1.29% 1.66% 2.27%
Number of salaries quoted 110 161 211
East of England median annual salary £42,500 £45,500 £42,500
Median salary % change year-on-year -6.59% +7.06% +6.25%
10th Percentile £22,500 £25,000 £25,000
90th Percentile £57,500 £60,000 £57,500
England median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - +7.14%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 11,021 10,848 12,798
As % of all permanent IT jobs advertised in the East of England 89.12% 89.34% 89.65%
Number of salaries quoted 8,430 8,752 10,368
East of England median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +2.27%
10th Percentile £27,500 £26,750 £26,250
90th Percentile £71,750 £67,500 £67,500
England median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the East of England.

Salary trend for Incident Management in the East of England

Incident Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Incident Management in the East of England over the 6 months to 23 May 2018.

Salary histogram for Incident Management in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -40 58 £42,500 -10.53% 4
Cambridgeshire +3 49 £30,000 -25.00% 13
Essex +15 17 £47,500 -23.39%
Suffolk +14 10 £55,000 +105.61%
Bedfordshire -6 7 £47,500 +5.56% 5
Norfolk +20 1 £52,000 - 2
Incident Management
England

For the 6 months to 23 May 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for Incident Management.

1 76 (53.52%) ITIL
2 41 (28.87%) Windows
3 39 (27.46%) SLA
4 37 (26.06%) Microsoft
5 28 (19.72%) Problem Management
6 26 (18.31%) Analytical Skills
7 25 (17.61%) Service Delivery
8 22 (15.49%) Change Management
9 20 (14.08%) Problem-Solving
9 20 (14.08%) Service Management
10 19 (13.38%) Finance
11 18 (12.68%) ITIL Certification
12 17 (11.97%) Firewall
12 17 (11.97%) Cisco
12 17 (11.97%) VMware
13 16 (11.27%) Retail
13 16 (11.27%) Windows Server
14 15 (10.56%) ITIL Foundation Certificate
14 15 (10.56%) SIEM
15 14 (9.86%) Security Cleared
15 14 (9.86%) Stakeholder Management
15 14 (9.86%) Business Intelligence
15 14 (9.86%) Line Management
16 13 (9.15%) Oracle
16 13 (9.15%) NetApp
16 13 (9.15%) Project Management
17 12 (8.45%) Cisco Certification
17 12 (8.45%) Information Security
17 12 (8.45%) VMware Infrastructure
17 12 (8.45%) Data Protection

Incident Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.23%) Apache
2 5 (3.52%) Tomcat
3 4 (2.82%) Exchange Server 2013
3 4 (2.82%) Skype for Business
4 2 (1.41%) MS Exchange
5 1 (0.70%) Exchange Server 2010
5 1 (0.70%) IIS
5 1 (0.70%) nginx
5 1 (0.70%) SharePoint
5 1 (0.70%) SharePoint 2013
Applications
1 10 (7.04%) Microsoft Office
2 8 (5.63%) Microsoft Excel
Business Applications
1 5 (3.52%) JDE EnterpriseOne
1 5 (3.52%) Payment Gateway
1 5 (3.52%) SAP R/3
2 3 (2.11%) Remedy ITSM
Cloud Services
1 9 (6.34%) Google Cloud Platform
1 9 (6.34%) Microsoft Azure
2 5 (3.52%) Amazon AWS
2 5 (3.52%) SaaS
3 4 (2.82%) Cloud Computing
3 4 (2.82%) Office 365
4 1 (0.70%) Amazon CloudWatch
4 1 (0.70%) AWS CloudTrail
Communications & Networking
1 17 (11.97%) Firewall
2 11 (7.75%) Network Security
3 10 (7.04%) VPN
4 8 (5.63%) TCP/IP
5 7 (4.93%) LAN
5 7 (4.93%) NetScaler
5 7 (4.93%) WAN
5 7 (4.93%) Wi-Fi
6 5 (3.52%) Cisco ASA
6 5 (3.52%) Cisco Nexus
6 5 (3.52%) Internet
7 4 (2.82%) Cisco IPT
7 4 (2.82%) FTP
7 4 (2.82%) IPsec
7 4 (2.82%) Remote Desktop
7 4 (2.82%) Skype
7 4 (2.82%) SSL
7 4 (2.82%) Wireless
8 3 (2.11%) Cisco Wireless
8 3 (2.11%) WebEx
Database & Business Intelligence
1 8 (5.63%) Oracle Database
1 8 (5.63%) Relational Database
2 7 (4.93%) Data Warehouse
2 7 (4.93%) SQL Server
3 3 (2.11%) Oracle Database 10g
3 3 (2.11%) Oracle Database 11g
3 3 (2.11%) RDBMS
3 3 (2.11%) SQL Server 2005
3 3 (2.11%) SQL Server 2008
3 3 (2.11%) SQL Server 2014
3 3 (2.11%) SQL Server Integration Services
4 1 (0.70%) GIS
4 1 (0.70%) MariaDB
4 1 (0.70%) MySQL
4 1 (0.70%) NoSQL
4 1 (0.70%) PostgreSQL
Development Applications
1 3 (2.11%) Team Foundation Server
1 3 (2.11%) Visual Studio
2 2 (1.41%) Git (software)
2 2 (1.41%) Jenkins
2 2 (1.41%) JIRA
General
1 19 (13.38%) Finance
2 16 (11.27%) Retail
3 9 (6.34%) Telecoms
4 2 (1.41%) Billing
5 1 (0.70%) Local Government
5 1 (0.70%) Pharmaceutical
Job Titles
1 28 (19.72%) Analyst
2 22 (15.49%) 3rd Line Engineer
3 16 (11.27%) Incident Manager
4 15 (10.56%) Major Incident Manager
5 12 (8.45%) Team Leader
6 10 (7.04%) Network Engineer
7 9 (6.34%) Service Manager
8 8 (5.63%) IT Analyst
8 8 (5.63%) Security Analyst
8 8 (5.63%) Service Analyst
8 8 (5.63%) Support Engineer
9 7 (4.93%) Applications Engineer
9 7 (4.93%) Service Desk Team Leader
10 6 (4.23%) Applications Support
10 6 (4.23%) Service Desk Manager
10 6 (4.23%) Storage Engineer
11 5 (3.52%) Applications Support Engineer
11 5 (3.52%) Consultant
11 5 (3.52%) Operations Analyst
11 5 (3.52%) Security Consultant
Libraries, Frameworks & Software Standards
1 8 (5.63%) Web Services
2 5 (3.52%) J2EE
3 3 (2.11%) .NET
3 3 (2.11%) Ajax
3 3 (2.11%) ASP.NET Web API
3 3 (2.11%) CSS
3 3 (2.11%) CSS3
3 3 (2.11%) Entity Framework
3 3 (2.11%) HTML
3 3 (2.11%) HTML5
3 3 (2.11%) jQuery
3 3 (2.11%) JSON
3 3 (2.11%) Kendo UI
3 3 (2.11%) Lambda Expressions
3 3 (2.11%) LINQ
3 3 (2.11%) Razor View Engine
3 3 (2.11%) Twitter Bootstrap
3 3 (2.11%) WCF
3 3 (2.11%) XML
3 3 (2.11%) XMPP
Miscellaneous
1 26 (18.31%) Analytical Skills
2 11 (7.75%) NHS
3 9 (6.34%) Data Centre
4 7 (4.93%) Management Information System
5 6 (4.23%) EMC VNX
6 5 (3.52%) Fintech
7 4 (2.82%) Driving Licence
7 4 (2.82%) Security Operations Centre
8 3 (2.11%) Replication
9 1 (0.70%) Computer Science
9 1 (0.70%) Fat Client
9 1 (0.70%) Life Science
9 1 (0.70%) Self-Motivation
9 1 (0.70%) Thin Client
9 1 (0.70%) Virtual Team
Operating Systems
1 41 (28.87%) Windows
2 16 (11.27%) Windows Server
3 11 (7.75%) Linux
3 11 (7.75%) Windows Server 2008
4 10 (7.04%) Windows Server 2012
5 6 (4.23%) Unix
6 5 (3.52%) HPUX
6 5 (3.52%) Solaris
7 3 (2.11%) Red Hat Enterprise Linux
7 3 (2.11%) Windows 7
8 2 (1.41%) Windows 10
8 2 (1.41%) Windows 8
9 1 (0.70%) Apple iOS
9 1 (0.70%) CentOS
Processes & Methodologies
1 76 (53.52%) ITIL
2 28 (19.72%) Problem Management
3 25 (17.61%) Service Delivery
4 22 (15.49%) Change Management
5 20 (14.08%) Problem-Solving
5 20 (14.08%) Service Management
6 15 (10.56%) SIEM
7 14 (9.86%) Business Intelligence
7 14 (9.86%) Line Management
7 14 (9.86%) Stakeholder Management
8 13 (9.15%) Project Management
9 12 (8.45%) Data Protection
9 12 (8.45%) Information Security
10 11 (7.75%) Security Operations
11 10 (7.04%) Disaster Recovery
12 9 (6.34%) Agile Software Development
12 9 (6.34%) Business Continuity
12 9 (6.34%) Security Management
13 8 (5.63%) Asset Management
13 8 (5.63%) Penetration Testing
Programming Languages
1 9 (6.34%) Java
2 6 (4.23%) PowerShell
3 5 (3.52%) C
3 5 (3.52%) Shell Script
3 5 (3.52%) T-SQL
4 3 (2.11%) C#
4 3 (2.11%) JavaScript
4 3 (2.11%) SQL
5 2 (1.41%) Bash Shell
5 2 (1.41%) Perl
6 1 (0.70%) PHP
Qualifications
1 18 (12.68%) ITIL Certification
2 15 (10.56%) ITIL Foundation Certificate
3 14 (9.86%) Security Cleared
4 12 (8.45%) Cisco Certification
5 10 (7.04%) CISSP
6 9 (6.34%) CCNP
7 8 (5.63%) CCNA
7 8 (5.63%) SC Cleared
8 7 (4.93%) CISM
9 5 (3.52%) Degree
10 4 (2.82%) Citrix Certification
10 4 (2.82%) GIAC
10 4 (2.82%) MCP
10 4 (2.82%) NCDA
10 4 (2.82%) NCIE
11 3 (2.11%) DV Cleared
11 3 (2.11%) MCITP
11 3 (2.11%) MCSE
11 3 (2.11%) Microsoft Certification
11 3 (2.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 39 (27.46%) SLA
2 11 (7.75%) ISO/IEC 27001
3 7 (4.93%) GDPR
3 7 (4.93%) PMO
3 7 (4.93%) QA
4 3 (2.11%) ISO/IEC 20000
5 2 (1.41%) ISO 9001
5 2 (1.41%) PCI DSS
System Software
1 12 (8.45%) VMware Infrastructure
2 9 (6.34%) Active Directory
3 8 (5.63%) Hyper-V
4 5 (3.52%) NFS
5 4 (2.82%) Terminal Services
5 4 (2.82%) XenApp
5 4 (2.82%) XenDesktop
5 4 (2.82%) XenServer
6 3 (2.11%) VMware ESXi
7 2 (1.41%) ProxySG
7 2 (1.41%) VMware Workstation
8 1 (0.70%) vSphere
Systems Management
1 5 (3.52%) Backup Exec
2 4 (2.82%) NetApp OnCommand
3 3 (2.11%) Puppet
4 2 (1.41%) SCCM
4 2 (1.41%) vRealize
4 2 (1.41%) vRealize Orchestrator
4 2 (1.41%) WSUS
5 1 (0.70%) Ansible
5 1 (0.70%) HAProxy
Vendors
1 37 (26.06%) Microsoft
2 17 (11.97%) Cisco
2 17 (11.97%) VMware
3 13 (9.15%) NetApp
3 13 (9.15%) Oracle
4 10 (7.04%) Citrix
4 10 (7.04%) Remedy
5 9 (6.34%) Google
6 6 (4.23%) 3PAR
6 6 (4.23%) EMC
6 6 (4.23%) HP
7 5 (3.52%) Palo Alto
7 5 (3.52%) SAP
7 5 (3.52%) Splunk
7 5 (3.52%) WorldPay
8 4 (2.82%) Dell
8 4 (2.82%) LogLogic
8 4 (2.82%) Qualys
8 4 (2.82%) TIBCO
9 3 (2.11%) Zerto