Period
to 18 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > East of England
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 215 143 142
Rank change year-on-year -72 -1 +21
Permanent jobs citing Incident Management 148 257 308
As % of all permanent IT jobs advertised in the East of England 1.20% 2.05% 2.05%
As % of the Processes & Methodologies category 1.36% 2.31% 2.35%
Number of salaries quoted 124 209 223
East of England median annual salary £41,500 £45,000 £37,500
Median salary % change year-on-year -7.78% +20.00% -6.25%
10th Percentile £22,800 £25,950 £21,050
90th Percentile £57,500 £62,000 £60,000
England median annual salary £47,500 £44,000 £43,000
% change year-on-year +7.95% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10,870 11,144 13,082
As % of all permanent IT jobs advertised in the East of England 88.07% 88.97% 87.28%
Number of salaries quoted 8,798 9,068 10,588
East of England median annual salary £50,000 £45,344 £45,000
Median salary % change year-on-year +10.27% +0.76% -
10th Percentile £28,675 £27,500 £26,250
90th Percentile £71,250 £71,250 £68,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the East of England.

Salary trend for Incident Management in the East of England

Incident Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Incident Management in the East of England over the 6 months to 18 February 2018.

Salary histogram for Incident Management in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -42 69 £42,500 -5.56% 12
Cambridgeshire -34 45 £30,000 -25.00% 11
Suffolk +16 14 £45,000 +63.64% 2
Essex -30 11 £33,750 -28.95% 5
Bedfordshire +15 8 £46,250 +42.31% 2
Norfolk +16 1 £52,000 +100.00% 3
Incident Management
England

For the 6 months to 18 February 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for Incident Management.

1 67 (45.27%) ITIL
2 34 (22.97%) Windows
2 34 (22.97%) SLA
3 30 (20.27%) Problem Management
4 29 (19.59%) Microsoft
5 24 (16.22%) Cisco
6 23 (15.54%) Change Management
7 21 (14.19%) Analytical Skills
8 20 (13.51%) ITIL Certification
9 19 (12.84%) Oracle
9 19 (12.84%) Security Cleared
10 18 (12.16%) Active Directory
10 18 (12.16%) Service Management
10 18 (12.16%) Project Management
10 18 (12.16%) Data Centre
11 17 (11.49%) Security Operations
11 17 (11.49%) Service Delivery
11 17 (11.49%) Finance
11 17 (11.49%) Linux
11 17 (11.49%) SC Cleared
12 16 (10.81%) CISSP
12 16 (10.81%) Firewall
13 14 (9.46%) Citrix
13 14 (9.46%) Network Security
13 14 (9.46%) Information Security
13 14 (9.46%) Windows Server
14 13 (8.78%) ISO/IEC 27001
14 13 (8.78%) Remedy
14 13 (8.78%) Cisco Certification
14 13 (8.78%) SAP

Incident Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.41%) Apache
2 7 (4.73%) Exchange Server 2013
2 7 (4.73%) Tomcat
3 5 (3.38%) Skype for Business
4 4 (2.70%) MS Exchange
5 2 (1.35%) BizTalk Server
5 2 (1.35%) Exchange Server 2010
5 2 (1.35%) SharePoint
6 1 (0.68%) Confluence
6 1 (0.68%) IIS
6 1 (0.68%) nginx
Applications
1 10 (6.76%) Microsoft Office
2 2 (1.35%) Microsoft Excel
3 1 (0.68%) Microsoft PowerPoint
Business Applications
1 9 (6.08%) JDE EnterpriseOne
1 9 (6.08%) SAP R/3
2 7 (4.73%) Payment Gateway
3 3 (2.03%) SAP CO
3 3 (2.03%) SAP FI
3 3 (2.03%) SAP FI/CO
3 3 (2.03%) SAP FI-AP
4 2 (1.35%) Dynamics CRM
5 1 (0.68%) Remedy ITSM
Cloud Services
1 11 (7.43%) Google Cloud Platform
2 9 (6.08%) Microsoft Azure
3 8 (5.41%) Office 365
4 4 (2.70%) Cloud Computing
5 1 (0.68%) Amazon AWS
5 1 (0.68%) Amazon CloudWatch
5 1 (0.68%) AWS CloudTrail
5 1 (0.68%) SaaS
Communications & Networking
1 16 (10.81%) Firewall
2 14 (9.46%) Network Security
3 11 (7.43%) Cisco ASA
4 10 (6.76%) LAN
4 10 (6.76%) WAN
5 9 (6.08%) TACACS
5 9 (6.08%) TCP/IP
5 9 (6.08%) VPN
6 5 (3.38%) Cisco Nexus
7 4 (2.70%) Internet
7 4 (2.70%) Skype
8 3 (2.03%) BIG-IP
8 3 (2.03%) Cisco Wireless
8 3 (2.03%) F5 BIG-IP LTM
8 3 (2.03%) NetScaler
8 3 (2.03%) WebEx
8 3 (2.03%) Wireless
9 2 (1.35%) Cisco IOS
9 2 (1.35%) Spanning Tree
9 2 (1.35%) Unified Communications
Database & Business Intelligence
1 10 (6.76%) Oracle Database
1 10 (6.76%) Relational Database
2 4 (2.70%) SQL Server
2 4 (2.70%) SQL Server 2008
3 3 (2.03%) Oracle Database 10g
3 3 (2.03%) Oracle Database 11g
3 3 (2.03%) RDBMS
3 3 (2.03%) SQL Server 2005
4 2 (1.35%) SQLPlus
5 1 (0.68%) MariaDB
5 1 (0.68%) MySQL
5 1 (0.68%) NoSQL
5 1 (0.68%) PostgreSQL
5 1 (0.68%) SQL Server 2012
Development Applications
1 3 (2.03%) JIRA
2 2 (1.35%) Git (software)
2 2 (1.35%) Jenkins
2 2 (1.35%) Toad
General
1 17 (11.49%) Finance
2 11 (7.43%) Retail
3 3 (2.03%) Manufacturing
3 3 (2.03%) Telecoms
4 1 (0.68%) Aerospace
4 1 (0.68%) Electronics
4 1 (0.68%) Local Government
4 1 (0.68%) Marketing
Job Titles
1 38 (25.68%) Analyst
2 24 (16.22%) Incident Manager
3 22 (14.86%) Major Incident Manager
4 19 (12.84%) Security Analyst
5 16 (10.81%) Support Engineer
6 13 (8.78%) Applications Support
7 10 (6.76%) Network Engineer
8 9 (6.08%) Applications Engineer
9 8 (5.41%) Information Analyst
9 8 (5.41%) Information Security Analyst
9 8 (5.41%) Team Leader
10 7 (4.73%) 3rd Line Engineer
10 7 (4.73%) Applications Support Engineer
10 7 (4.73%) Cybersecurity Analyst
10 7 (4.73%) Senior Analyst
10 7 (4.73%) Service Analyst
10 7 (4.73%) Service Desk Team Leader
11 6 (4.05%) IT Support
11 6 (4.05%) Support Analyst
12 5 (3.38%) Senior Security Analyst
Libraries, Frameworks & Software Standards
1 8 (5.41%) .NET
2 7 (4.73%) J2EE
3 5 (3.38%) Web Services
4 3 (2.03%) XMPP
5 1 (0.68%) LAMP
5 1 (0.68%) LAPP Stack
5 1 (0.68%) LEMP Stack
Miscellaneous
1 21 (14.19%) Analytical Skills
2 18 (12.16%) Data Centre
3 12 (8.11%) Management Information System
4 7 (4.73%) Fintech
5 4 (2.70%) Computer Science
6 3 (2.03%) Client/Server
6 3 (2.03%) Cyberthreat
6 3 (2.03%) Driving Licence
6 3 (2.03%) EMC VNX
7 2 (1.35%) Replication
7 2 (1.35%) Security Operations Centre
8 1 (0.68%) EPoS
8 1 (0.68%) Fat Client
8 1 (0.68%) Thin Client
8 1 (0.68%) Virtual Team
Operating Systems
1 34 (22.97%) Windows
2 17 (11.49%) Linux
3 14 (9.46%) Windows Server
4 10 (6.76%) Unix
5 9 (6.08%) HPUX
5 9 (6.08%) Solaris
5 9 (6.08%) Windows Server 2008
6 6 (4.05%) Windows 7
6 6 (4.05%) Windows Server 2012
7 3 (2.03%) Red Hat Enterprise Linux
7 3 (2.03%) Windows 10
8 2 (1.35%) Windows 8
9 1 (0.68%) CentOS
Processes & Methodologies
1 67 (45.27%) ITIL
2 30 (20.27%) Problem Management
3 23 (15.54%) Change Management
4 18 (12.16%) Project Management
4 18 (12.16%) Service Management
5 17 (11.49%) Security Operations
5 17 (11.49%) Service Delivery
6 14 (9.46%) Information Security
7 12 (8.11%) Agile Software Development
7 12 (8.11%) SIEM
8 11 (7.43%) Ethical Hacking
8 11 (7.43%) Line Management
8 11 (7.43%) Mentoring
9 10 (6.76%) Coaching
9 10 (6.76%) ERP
9 10 (6.76%) Proactive Monitoring
10 9 (6.08%) Cybersecurity
10 9 (6.08%) Fault Management
11 8 (5.41%) Business Intelligence
11 8 (5.41%) ITSM
Programming Languages
1 13 (8.78%) Java
2 9 (6.08%) SQL
2 9 (6.08%) T-SQL
3 7 (4.73%) Shell Script
4 5 (3.38%) C#
5 3 (2.03%) ABAP
5 3 (2.03%) Bash Shell
5 3 (2.03%) PowerShell
6 2 (1.35%) Perl
6 2 (1.35%) PHP
6 2 (1.35%) PL/SQL
7 1 (0.68%) C
7 1 (0.68%) JavaScript
7 1 (0.68%) Python
Qualifications
1 20 (13.51%) ITIL Certification
2 19 (12.84%) Security Cleared
3 17 (11.49%) SC Cleared
4 16 (10.81%) CISSP
5 13 (8.78%) Cisco Certification
6 9 (6.08%) CCNP
7 8 (5.41%) Degree
8 6 (4.05%) CCSA
8 6 (4.05%) CEH
8 6 (4.05%) CISM
8 6 (4.05%) GCIH
8 6 (4.05%) GIAC
9 5 (3.38%) SSCP
10 3 (2.03%) ITIL Foundation Certificate
10 3 (2.03%) Microsoft Certification
10 3 (2.03%) VMware Certified Professional (VCP)
11 2 (1.35%) AWS Certification
11 2 (1.35%) BPSS Clearance
11 2 (1.35%) CCSE
11 2 (1.35%) DBS Check
Quality Assurance & Compliance
1 34 (22.97%) SLA
2 13 (8.78%) ISO/IEC 27001
3 9 (6.08%) QA
4 6 (4.05%) GDPR
5 3 (2.03%) COBIT
6 2 (1.35%) ISO 9001
6 2 (1.35%) ISO/IEC 20000
6 2 (1.35%) PCI DSS
System Software
1 18 (12.16%) Active Directory
2 9 (6.08%) NFS
3 4 (2.70%) ProxySG
4 3 (2.03%) Hyper-V
4 3 (2.03%) VMware Infrastructure
5 1 (0.68%) Terminal Services
5 1 (0.68%) Virtual Servers
5 1 (0.68%) vSphere
Systems Management
1 3 (2.03%) Puppet
2 2 (1.35%) vRealize
3 1 (0.68%) Ansible
3 1 (0.68%) HAProxy
3 1 (0.68%) SCOM
Vendors
1 29 (19.59%) Microsoft
2 24 (16.22%) Cisco
3 19 (12.84%) Oracle
4 14 (9.46%) Citrix
5 13 (8.78%) Remedy
5 13 (8.78%) SAP
6 11 (7.43%) Google
7 10 (6.76%) Blue Coat
7 10 (6.76%) F5
8 8 (5.41%) CheckPoint
9 7 (4.73%) HP
9 7 (4.73%) Juniper
9 7 (4.73%) WorldPay
10 5 (3.38%) NetApp
10 5 (3.38%) VMware
11 3 (2.03%) 3PAR
11 3 (2.03%) EMC
12 2 (1.35%) Bomgar
12 2 (1.35%) SolarWinds
13 1 (0.68%) Riverbed