Incident Management Job Trends in the East of England

Incident Management
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring Incident Management skills. It covers permanent job vacancies from the 6 months leading up to 21 May 2026, with comparisons to the same periods in the previous two years.

6 months to
21 May 2026
Same period 2025 Same period 2024
Rank 154 140 173
Rank change year-on-year -14 +33 -33
Permanent jobs citing Incident Management 29 31 55
As % of all permanent jobs in the East of England 0.46% 1.05% 0.89%
As % of the Processes & Methodologies category 0.67% 1.13% 1.11%
Number of salaries quoted 24 24 43
10th Percentile £26,500 £28,750 £25,750
25th Percentile £31,250 £30,625 £26,250
Median annual salary (50th Percentile) £38,750 £47,500 £32,000
Median % change year-on-year -18.42% +48.44% -41.82%
75th Percentile £60,938 £62,750 £40,875
90th Percentile £66,095 £67,250 £48,100
England median annual salary £65,576 £57,500 £50,000
% change year-on-year +14.04% +15.00% -4.76%

All Process & Methodology Skills
East of England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 4,336 2,744 4,937
As % of all permanent jobs advertised in the East of England 68.97% 93.30% 79.94%
Number of salaries quoted 2,780 1,396 3,709
10th Percentile £30,000 £27,500 £25,809
25th Percentile £36,250 £36,000 £32,500
Median annual salary (50th Percentile) £52,500 £51,461 £50,000
Median % change year-on-year +2.02% +2.92% -9.09%
75th Percentile £70,000 £66,212 £65,000
90th Percentile £90,000 £75,000 £76,250
England median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -12.00%

Incident Management
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing Incident Management relative to all permanent IT jobs advertised in the East of England.

Incident Management job vacancy trend in the East of England

Incident Management
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing Incident Management.

Salary distribution trend for jobs in the East of England citing Incident Management

Incident Management
Salary Histogram in the East of England

Salary distribution for jobs citing Incident Management in the East of England over the 6 months to 21 May 2026.

Salary histogram for Incident Management in the East of England

Incident Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 21 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -26 13 £45,000 -21.74% 5
Cambridgeshire -28 6 £60,100 +140.40%
Suffolk +21 5 £32,500 -45.83% 2
Norfolk - 3 £25,000 -
Bedfordshire +7 1 - - 2
Essex -25 1 £60,000 - 1
Incident Management
England

Incident Management
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (10.34%) SharePoint
Cloud Services
1 9 (31.03%) Microsoft 365
2 4 (13.79%) Azure
2 4 (13.79%) Nutanix
3 3 (10.34%) Dynamics 365
3 3 (10.34%) Entra ID
3 3 (10.34%) OneDrive
3 3 (10.34%) Power Platform
Communications & Networking
1 1 (3.45%) Intranet
Development Applications
1 3 (10.34%) JIRA
General
1 11 (37.93%) Social Skills
2 5 (17.24%) Organisational Skills
3 4 (13.79%) Analytical Skills
3 4 (13.79%) Influencing Skills
4 3 (10.34%) Telecoms
5 2 (6.90%) Retail
6 1 (3.45%) Finance
6 1 (3.45%) Legal
Job Titles
1 13 (44.83%) IT Support
2 9 (31.03%) IT Engineer
2 9 (31.03%) IT Support Engineer
2 9 (31.03%) Support Engineer
3 6 (20.69%) Senior
4 4 (13.79%) 1st/2nd Line Support
4 4 (13.79%) 1st/2nd Line Support Engineer
4 4 (13.79%) 2nd Line Engineer
4 4 (13.79%) 2nd Line Support
4 4 (13.79%) 2nd Line Support Engineer
4 4 (13.79%) Applications Manager
4 4 (13.79%) IT Support Technician
4 4 (13.79%) IT Technician
4 4 (13.79%) Senior Manager
4 4 (13.79%) Senior Technical Manager
4 4 (13.79%) Support Technician
4 4 (13.79%) Technical Manager
5 3 (10.34%) Cybersecurity Specialist
5 3 (10.34%) Security Specialist
6 2 (6.90%) Product Owner
Miscellaneous
1 4 (13.79%) Enterprise Software
1 4 (13.79%) Onboarding
1 4 (13.79%) Self-Motivation
2 3 (10.34%) Cyber Threat
3 2 (6.90%) Product Ownership
Operating Systems
1 9 (31.03%) Windows
2 4 (13.79%) Android
2 4 (13.79%) Apple iOS
2 4 (13.79%) Windows 10
2 4 (13.79%) Windows Server
Processes & Methodologies
1 12 (41.38%) Customer Service
2 9 (31.03%) Problem-Solving
2 9 (31.03%) User Experience
3 8 (27.59%) Continuous Improvement
3 8 (27.59%) Service Management
4 7 (24.14%) Major Incident Management
5 5 (17.24%) Service Delivery
6 4 (13.79%) ITIL
6 4 (13.79%) Time Management
7 3 (10.34%) Antivirus Management
7 3 (10.34%) Cloud Security
7 3 (10.34%) Customer Experience
7 3 (10.34%) Cybersecurity
7 3 (10.34%) Incident Response
7 3 (10.34%) ITSM
7 3 (10.34%) Problem Management
7 3 (10.34%) Roadmaps
7 3 (10.34%) Stakeholder Engagement
7 3 (10.34%) Vulnerability Remediation
7 3 (10.34%) WFM
Programming Languages
1 1 (3.45%) Erlang
Qualifications
1 4 (13.79%) Degree
2 2 (6.90%) DBS Check
3 1 (3.45%) A+ Certification
3 1 (3.45%) Computer Science Degree
3 1 (3.45%) CRISC
3 1 (3.45%) Master's Degree
3 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 4 (13.79%) ISO/IEC 27001
2 3 (10.34%) PCI DSS
3 2 (6.90%) QA
4 1 (3.45%) ISO 31000
4 1 (3.45%) ISO/IEC 27005
4 1 (3.45%) NIST
System Software
1 7 (24.14%) Active Directory
2 4 (13.79%) VMware Infrastructure
Systems Management
1 3 (10.34%) Microsoft Intune
Vendors
1 8 (27.59%) Microsoft
2 4 (13.79%) Oracle
2 4 (13.79%) VMware
3 3 (10.34%) ServiceNow