The median annual salary for a Help Desk Support Analyst was £21,500 in advertised job vacancies in Surrey during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support Analyst
South East / Surrey
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 156 201 177
Rank change year-on-year +45 -24  
Permanent jobs requiring a Help Desk Support Analyst 8 12 34
As % of all permanent IT jobs advertised in Surrey 0.28% 0.28% 0.75%
As % of the Job Titles category 0.29% 0.29% 0.77%
Number of salaries quoted 8 11 34
Median salary £21,500 £22,000 £21,750
Median salary % change year-on-year -2.27% +1.14%  
90% offered a salary of more than £20,500 £19,000 £20,000
10% offered a salary of more than £26,325 £35,000 £32,250
UK excluding London median salary £21,500 £22,000 £21,625
% change year-on-year -2.27% +1.73%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2717 4162 4394
As % of all permanent IT job vacancies advertised in Surrey 96.42% 97.68% 97.54%
Number of salaries quoted 2193 3567 3650
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year +1.12% +4.70%  
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Help Desk Support Analyst
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured Help Desk Support Analyst in the job title.

Job vacancy trend for Help Desk Support Analyst in Surrey

Help Desk Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst in Surrey.

Salary trend for Help Desk Support Analyst in Surrey

Help Desk Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the Surrey region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Godalming - 3 £20,500 - 1
Leatherhead -1 2 £22,000 +12.82%
Guildford +28 1 £22,000 +1.14%
Egham - 1 £30,000 -
Help Desk Support Analyst
South East

Help Desk Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 30 March 2017, Help Desk Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Support Analyst in the job title.

1 13 (59.09%) Windows
2 12 (54.55%) Microsoft
2 12 (54.55%) Active Directory
3 9 (40.91%) Office 365
3 9 (40.91%) Windows 7
4 8 (36.36%) Windows 10
5 7 (31.82%) Microsoft Certification
5 7 (31.82%) MS Office
6 6 (27.27%) ITIL
6 6 (27.27%) Windows 8
7 5 (22.73%) MS Excel
7 5 (22.73%) VMware
8 4 (18.18%) MCSE
8 4 (18.18%) MS Exchange
9 3 (13.64%) SLA
9 3 (13.64%) SharePoint
9 3 (13.64%) Hyper-V
9 3 (13.64%) Windows Server
10 2 (9.09%) Virtual Team
10 2 (9.09%) Continuous Improvement Process
10 2 (9.09%) Windows Server 2012
10 2 (9.09%) Exchange Server 2013
10 2 (9.09%) Line Management
10 2 (9.09%) Skype
10 2 (9.09%) Mathematics
10 2 (9.09%) Exchange Server 2007
10 2 (9.09%) CCENT
10 2 (9.09%) VMware Infrastructure
10 2 (9.09%) Windows Server 2008
10 2 (9.09%) Skype for Business

Help Desk Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) MS Exchange
2 3 (13.64%) SharePoint
3 2 (9.09%) Exchange Server 2007
3 2 (9.09%) Exchange Server 2010
3 2 (9.09%) Exchange Server 2013
3 2 (9.09%) Skype for Business
Applications
1 7 (31.82%) MS Office
2 5 (22.73%) MS Excel
3 1 (4.55%) MS PowerPoint
Cloud Services
1 9 (40.91%) Office 365
2 1 (4.55%) Microsoft Azure
Communications & Networking
1 2 (9.09%) Skype
2 1 (4.55%) DNS
General
1 2 (9.09%) Finance
Miscellaneous
1 2 (9.09%) Blackberry
1 2 (9.09%) Management Information System
1 2 (9.09%) Virtual Team
2 1 (4.55%) Fat Client
2 1 (4.55%) Thin Client
Operating Systems
1 13 (59.09%) Windows
2 9 (40.91%) Windows 7
3 8 (36.36%) Windows 10
4 6 (27.27%) Windows 8
5 3 (13.64%) Windows Server
6 2 (9.09%) Windows Server 2008
6 2 (9.09%) Windows Server 2012
Processes & Methodologies
1 6 (27.27%) ITIL
2 2 (9.09%) Continuous Improvement
2 2 (9.09%) Continuous Improvement Process
2 2 (9.09%) CRM
2 2 (9.09%) Line Management
2 2 (9.09%) Mathematics
2 2 (9.09%) Service Delivery
3 1 (4.55%) Incident Management
3 1 (4.55%) ITSM
3 1 (4.55%) Service Management
Programming Languages
1 2 (9.09%) C
1 2 (9.09%) SQL
Qualifications
1 7 (31.82%) Microsoft Certification
2 4 (18.18%) MCSE
3 2 (9.09%) A+ Certification
3 2 (9.09%) CCENT
3 2 (9.09%) MCSA
3 2 (9.09%) VTSP
4 1 (4.55%) Degree
4 1 (4.55%) HNC
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 12 (54.55%) Active Directory
2 3 (13.64%) Hyper-V
3 2 (9.09%) VMware Infrastructure
Systems Management
1 2 (9.09%) Backup Exec
Vendors
1 12 (54.55%) Microsoft
2 5 (22.73%) VMware
3 2 (9.09%) Bomgar
3 2 (9.09%) Cisco
3 2 (9.09%) Splunk
3 2 (9.09%) Symantec
4 1 (4.55%) Mitel
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + MCSE training
Posted: 58 minutes ago