Period
to 25 November 2020

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 November 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
25 Nov 2020
Same period 2019 Same period 2018
Rank 52 56 97
Rank change year-on-year +4 +41 -2
Permanent jobs citing SLA 50 173 144
As % of all permanent jobs advertised in Surrey 4.09% 4.47% 2.94%
As % of the Quality Assurance & Compliance category 27.93% 29.37% 19.35%
Number of salaries quoted 42 150 114
Median annual salary £42,500 £41,000 £35,000
Median salary % change year-on-year +3.66% +17.14% -22.22%
10th Percentile £26,250 £24,142 £22,300
90th Percentile £76,625 £62,750 £72,050
South East median annual salary £42,500 £40,000 £40,500
% change year-on-year +6.25% -1.23% +14.89%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 179 589 744
As % of all permanent IT jobs advertised in Surrey 14.64% 15.21% 15.21%
Number of salaries quoted 120 477 580
Median annual salary £50,000 £55,000 £50,000
Median salary % change year-on-year -9.09% +10.00% -
10th Percentile £27,950 £26,250 £28,975
90th Percentile £77,625 £77,500 £75,000
South East median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +11.11%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

Salary distribution for jobs citing SLA in Surrey over the 6 months to 25 November 2020.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 25 November 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chertsey -2 9 £42,500 -43.33% 1
Farnham +4 7 £27,500 -29.49% 1
Godalming +4 6 £45,000 +13.92%
Reigate +23 5 - -
Guildford +1 5 £65,000 +58.54% 1
Woking +27 4 £35,000 +1.45% 1
Redhill +21 3 £50,000 -
Leatherhead +20 1 £45,000 -14.29%
Egham +9 1 £31,500 +26.00%
SLA
South East

For the 6 months to 25 November 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 16 (32.00%) Active Directory
2 14 (28.00%) Finance
3 12 (24.00%) Degree
3 12 (24.00%) ITIL
3 12 (24.00%) Windows
3 12 (24.00%) Office 365
4 11 (22.00%) Service Desk Management
4 11 (22.00%) SQL Server
4 11 (22.00%) Telecoms
4 11 (22.00%) IVR
4 11 (22.00%) Billing
5 9 (18.00%) Microsoft
5 9 (18.00%) .NET
6 8 (16.00%) Microsoft Office
6 8 (16.00%) Citrix
6 8 (16.00%) Project Management
6 8 (16.00%) Service Delivery
6 8 (16.00%) Incident Management
6 8 (16.00%) Azure
7 7 (14.00%) PowerShell
7 7 (14.00%) Change Management
7 7 (14.00%) Java
8 6 (12.00%) SQL
8 6 (12.00%) SharePoint
8 6 (12.00%) Android
8 6 (12.00%) iPhone
8 6 (12.00%) Marketing
8 6 (12.00%) Server Virtualisation
8 6 (12.00%) Stakeholder Identification
9 5 (10.00%) Kubernetes

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.00%) SharePoint
2 3 (6.00%) Confluence
2 3 (6.00%) WebLogic
3 2 (4.00%) Skype for Business
Applications
1 8 (16.00%) Microsoft Office
Cloud Services
1 12 (24.00%) Office 365
2 8 (16.00%) Azure
3 4 (8.00%) AWS
3 4 (8.00%) SaaS
4 3 (6.00%) Amazon CloudWatch
4 3 (6.00%) AWS Lambda
4 3 (6.00%) Serverless
5 1 (2.00%) GCP
Communications & Networking
1 3 (6.00%) TCP/IP
2 2 (4.00%) DHCP
2 2 (4.00%) DNS
2 2 (4.00%) Firewall
2 2 (4.00%) Skype
3 1 (2.00%) FTP
3 1 (2.00%) Internet
3 1 (2.00%) Remote Desktop
3 1 (2.00%) SAN
Database & Business Intelligence
1 11 (22.00%) SQL Server
2 3 (6.00%) Oracle Database
2 3 (6.00%) PostgreSQL
3 2 (4.00%) RDBMS
3 2 (4.00%) Relational Database
4 1 (2.00%) Big Data
4 1 (2.00%) BusinessObjects
4 1 (2.00%) Data Warehouse
4 1 (2.00%) MongoDB
4 1 (2.00%) Qlik Sense
4 1 (2.00%) QlikView
Development Applications
1 5 (10.00%) JIRA
2 3 (6.00%) Jenkins
3 2 (4.00%) Git (software)
3 2 (4.00%) Rational Rhapsody
General
1 14 (28.00%) Finance
2 11 (22.00%) Billing
2 11 (22.00%) Telecoms
3 6 (12.00%) Marketing
4 2 (4.00%) Automotive
4 2 (4.00%) Korean Language
5 1 (2.00%) Electronics
5 1 (2.00%) Public Sector
Job Titles
1 14 (28.00%) Support Engineer
2 11 (22.00%) Operations Manager
3 10 (20.00%) Telecoms Manager
4 8 (16.00%) 2nd Line Engineer
4 8 (16.00%) 2nd Line Support
4 8 (16.00%) 2nd Line Support Engineer
5 6 (12.00%) 2nd Line Technical Support
5 6 (12.00%) 2nd Line Technical Support Engineer
5 6 (12.00%) Service Manager
5 6 (12.00%) Technical Engineer
5 6 (12.00%) Technical Support
5 6 (12.00%) Technical Support Engineer
6 5 (10.00%) IT Manager
6 5 (10.00%) IT Support
7 4 (8.00%) ITIL Manager
7 4 (8.00%) Service Desk Manager
8 3 (6.00%) 3rd Line Support
8 3 (6.00%) IT Support Manager
8 3 (6.00%) ITIL Service Manager
8 3 (6.00%) Support Manager
Libraries, Frameworks & Software Standards
1 9 (18.00%) .NET
2 4 (8.00%) ASP.NET
2 4 (8.00%) CSS
2 4 (8.00%) HTML
3 2 (4.00%) AngularJS
3 2 (4.00%) JSON
3 2 (4.00%) React
3 2 (4.00%) RESTful
3 2 (4.00%) SOAP
3 2 (4.00%) Twitter Bootstrap
3 2 (4.00%) WCF
3 2 (4.00%) WinForms
3 2 (4.00%) WPF
3 2 (4.00%) XML
4 1 (2.00%) EDI
4 1 (2.00%) Web Services
Miscellaneous
1 11 (22.00%) IVR
2 6 (12.00%) iPhone
3 4 (8.00%) Analytical Skills
3 4 (8.00%) Data Centre
4 3 (6.00%) Video Conferencing
5 2 (4.00%) LIMS
5 2 (4.00%) Self-Motivation
5 2 (4.00%) Wiki
6 1 (2.00%) Driving Licence
6 1 (2.00%) Management Information System
6 1 (2.00%) Replication
Operating Systems
1 12 (24.00%) Windows
2 6 (12.00%) Android
3 4 (8.00%) Windows Server
4 1 (2.00%) Unix
4 1 (2.00%) Windows 10
4 1 (2.00%) Windows 7
4 1 (2.00%) Windows 8
4 1 (2.00%) Windows Server 2008
4 1 (2.00%) Windows Server 2012
4 1 (2.00%) Windows Server 2016
Processes & Methodologies
1 12 (24.00%) ITIL
2 11 (22.00%) Service Desk Management
3 8 (16.00%) Incident Management
3 8 (16.00%) Project Management
3 8 (16.00%) Service Delivery
4 7 (14.00%) Change Management
5 6 (12.00%) Server Virtualisation
5 6 (12.00%) Stakeholder Identification
6 5 (10.00%) DevOps
6 5 (10.00%) Service Management
7 4 (8.00%) Continuous Improvement
7 4 (8.00%) Contract Management
7 4 (8.00%) ITSM
7 4 (8.00%) Logistics
7 4 (8.00%) Stakeholder Management
7 4 (8.00%) Statistical Analysis
7 4 (8.00%) Workflow
8 3 (6.00%) Decision-Making
8 3 (6.00%) Problem-Solving
8 3 (6.00%) Site Reliability Engineering
Programming Languages
1 7 (14.00%) Java
1 7 (14.00%) PowerShell
2 6 (12.00%) SQL
3 4 (8.00%) JavaScript
4 3 (6.00%) Bash Shell
4 3 (6.00%) Python
5 2 (4.00%) C#
5 2 (4.00%) PHP
6 1 (2.00%) PL/SQL
Qualifications
1 12 (24.00%) Degree
2 5 (10.00%) MCP
3 4 (8.00%) Master's Degree
4 3 (6.00%) ITIL Certification
5 1 (2.00%) MCSA
5 1 (2.00%) MCSE
5 1 (2.00%) Microsoft Certification
5 1 (2.00%) PRINCE2 Practitioner
5 1 (2.00%) VCAP
5 1 (2.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (8.00%) ISO/IEC 20000
2 2 (4.00%) GDPR
2 2 (4.00%) NIST
3 1 (2.00%) ISO/IEC 27001
System Software
1 16 (32.00%) Active Directory
2 5 (10.00%) Docker
2 5 (10.00%) Terminal Server
3 2 (4.00%) Hyper-V
3 2 (4.00%) vSphere
4 1 (2.00%) VMware ESXi
4 1 (2.00%) VMware Infrastructure
4 1 (2.00%) XenApp
Systems Management
1 5 (10.00%) Kubernetes
2 3 (6.00%) Puppet
2 3 (6.00%) Terraform
3 2 (4.00%) Microsoft Intune
4 1 (2.00%) SCCM
Vendors
1 9 (18.00%) Microsoft
2 8 (16.00%) Citrix
3 4 (8.00%) Cisco
3 4 (8.00%) Oracle
4 3 (6.00%) Dell
4 3 (6.00%) VMware
5 2 (4.00%) HP
5 2 (4.00%) ServiceNow
6 1 (2.00%) Google
6 1 (2.00%) Informatica
6 1 (2.00%) Salesforce.com
6 1 (2.00%) SAP
6 1 (2.00%) SolarWinds
6 1 (2.00%) Veeam