Period
to 14 May 2021

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 14 May 2021 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
14 May 2021
Same period 2020 Same period 2019
Rank 100 87 65
Rank change year-on-year -13 -22 +28
Permanent jobs citing SLA 48 80 192
As % of all permanent jobs advertised in Surrey 2.42% 3.03% 4.40%
As % of the Quality Assurance & Compliance category 17.71% 18.65% 28.11%
Number of salaries quoted 36 75 165
10th Percentile £27,250 £20,950 £23,500
25th Percentile £32,500 £25,000 £26,750
Median annual salary (50th Percentile) £42,500 £30,500 £35,000
Median % change year-on-year +39.34% -12.86% -12.50%
75th Percentile £53,750 £49,375 £58,750
90th Percentile £61,000 £57,500 £74,500
South East median annual salary £42,500 £38,950 £40,000
% change year-on-year +9.11% -2.63% +14.29%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 271 429 683
As % of all permanent IT jobs advertised in Surrey 13.66% 16.27% 15.67%
Number of salaries quoted 173 360 553
10th Percentile £30,000 £28,000 £27,500
25th Percentile £36,250 £42,500 £33,000
Median annual salary (50th Percentile) £52,500 £55,000 £50,000
Median % change year-on-year -4.55% +10.00% +5.26%
75th Percentile £65,000 £75,313 £65,000
90th Percentile £78,750 £78,750 £75,000
South East median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

Salary distribution for jobs citing SLA in Surrey over the 6 months to 14 May 2021.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 14 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom +8 12 £30,000 +33.33%
Godalming -10 5 £42,500 -2.86%
Farnham +5 4 £48,750 +26.62% 1
Leatherhead +5 4 £40,750 -1.81%
Egham +14 3 £31,500 +26.00%
Guildford -20 3 £57,500 +91.67% 1
Walton-on-Thames - 3 £35,000 -
Tadworth +2 2 £42,500 +13.33%
Woking +4 1 - -
SLA
South East

For the 6 months to 14 May 2021, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 21 (43.75%) SQL
2 17 (35.42%) Windows
3 15 (31.25%) ITIL
3 15 (31.25%) Finance
4 14 (29.17%) Microsoft
4 14 (29.17%) Active Directory
4 14 (29.17%) Windows Server
4 14 (29.17%) Social Skills
5 12 (25.00%) VMware
5 12 (25.00%) DNS
5 12 (25.00%) Microsoft 365
6 10 (20.83%) Azure
6 10 (20.83%) SharePoint
7 9 (18.75%) TCP/IP
7 9 (18.75%) SAN
7 9 (18.75%) ITSM
7 9 (18.75%) VMware Infrastructure
7 9 (18.75%) ServiceNow
7 9 (18.75%) Data Centre
8 8 (16.67%) Windows Server 2016
8 8 (16.67%) Mentoring
8 8 (16.67%) QA
9 7 (14.58%) Statistics
9 7 (14.58%) Analytical Skills
9 7 (14.58%) Windows Server 2012
9 7 (14.58%) Hyper-V
9 7 (14.58%) Infrastructure Engineering
10 6 (12.50%) Contract Management
10 6 (12.50%) DevOps
10 6 (12.50%) Disaster Recovery

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.83%) SharePoint
2 3 (6.25%) IIS
3 1 (2.08%) Exchange Server 2010
3 1 (2.08%) MS Exchange
3 1 (2.08%) Skype for Business
Applications
1 5 (10.42%) Microsoft Office
2 2 (4.17%) Spreadsheet
Cloud Services
1 12 (25.00%) Microsoft 365
2 10 (20.83%) Azure
3 4 (8.33%) Azure Active Directory
4 3 (6.25%) SaaS
5 2 (4.17%) AWS
5 2 (4.17%) Cloud Computing
5 2 (4.17%) IaaS
5 2 (4.17%) PaaS
Communications & Networking
1 12 (25.00%) DNS
2 9 (18.75%) SAN
2 9 (18.75%) TCP/IP
3 6 (12.50%) Firewall
4 5 (10.42%) DHCP
4 5 (10.42%) Network Security
4 5 (10.42%) VPN
5 2 (4.17%) Internet
5 2 (4.17%) Remote Desktop
5 2 (4.17%) Skype
5 2 (4.17%) VoIP
5 2 (4.17%) Wireless
6 1 (2.08%) Intranet
Database & Business Intelligence
1 5 (10.42%) Data Warehouse
2 1 (2.08%) MySQL
2 1 (2.08%) Oracle Database
2 1 (2.08%) Oracle Database 12c
2 1 (2.08%) RDBMS
2 1 (2.08%) Relational Database
Development Applications
1 2 (4.17%) Rational Rhapsody
1 2 (4.17%) Team Foundation Server
General
1 15 (31.25%) Finance
2 14 (29.17%) Social Skills
3 7 (14.58%) Analytical Skills
4 5 (10.42%) Billing
4 5 (10.42%) Retail
5 2 (4.17%) Manufacturing
6 1 (2.08%) Automotive
6 1 (2.08%) Banking
6 1 (2.08%) Law
Job Titles
1 13 (27.08%) Applications Support
2 8 (16.67%) Support Engineer
3 6 (12.50%) Analyst
3 6 (12.50%) IT Support
3 6 (12.50%) Service Manager
3 6 (12.50%) Support Specialist
4 5 (10.42%) Applications Specialist
4 5 (10.42%) Applications Support Specialist
4 5 (10.42%) Infrastructure Engineer
5 4 (8.33%) 2nd Line Support
5 4 (8.33%) IT Engineer
5 4 (8.33%) IT Manager
5 4 (8.33%) IT Support Engineer
5 4 (8.33%) Support Analyst
5 4 (8.33%) Technical Support
6 3 (6.25%) Applications Support Analyst
6 3 (6.25%) Infrastructure Manager
6 3 (6.25%) IT Services Manager
6 3 (6.25%) Service Desk Manager
6 3 (6.25%) Team Leader
Libraries, Frameworks & Software Standards
1 3 (6.25%) .NET
Miscellaneous
1 9 (18.75%) Data Centre
2 3 (6.25%) Private Cloud
3 2 (4.17%) Hybrid Cloud
3 2 (4.17%) LIMS
3 2 (4.17%) Replication
4 1 (2.08%) Blackberry
4 1 (2.08%) Cybercrime
4 1 (2.08%) Device Driver
4 1 (2.08%) Online Banking
4 1 (2.08%) Self-Motivation
4 1 (2.08%) User Experience
4 1 (2.08%) Wiki
Operating Systems
1 17 (35.42%) Windows
2 14 (29.17%) Windows Server
3 8 (16.67%) Windows Server 2016
4 7 (14.58%) Windows Server 2012
5 4 (8.33%) Linux
5 4 (8.33%) Windows Server 2008
5 4 (8.33%) Windows Server 2019
6 3 (6.25%) Windows 10
7 2 (4.17%) Windows 7
8 1 (2.08%) Android
8 1 (2.08%) Apple iOS
8 1 (2.08%) CentOS
Processes & Methodologies
1 15 (31.25%) ITIL
2 9 (18.75%) ITSM
3 8 (16.67%) Mentoring
4 7 (14.58%) Infrastructure Engineering
4 7 (14.58%) Statistics
5 6 (12.50%) Contract Management
5 6 (12.50%) DevOps
5 6 (12.50%) Disaster Recovery
5 6 (12.50%) Service Management
6 5 (10.42%) Change Management
6 5 (10.42%) Configuration Management
6 5 (10.42%) Problem-Solving
6 5 (10.42%) SDLC
6 5 (10.42%) Security Management
6 5 (10.42%) Stakeholder Management
7 4 (8.33%) Agile Software Development
7 4 (8.33%) Coaching
7 4 (8.33%) Incident Management
7 4 (8.33%) Service Delivery
8 3 (6.25%) Continuous Improvement
Programming Languages
1 21 (43.75%) SQL
2 2 (4.17%) C#
2 2 (4.17%) Java
2 2 (4.17%) JavaScript
2 2 (4.17%) PHP
2 2 (4.17%) PowerShell
3 1 (2.08%) Perl
3 1 (2.08%) PL/SQL
3 1 (2.08%) VB.NET
Qualifications
1 5 (10.42%) SC Cleared
1 5 (10.42%) Security Cleared
2 4 (8.33%) BPSS Clearance
2 4 (8.33%) MCP
3 3 (6.25%) CEH
3 3 (6.25%) CISA
3 3 (6.25%) CISM
3 3 (6.25%) CISMP
3 3 (6.25%) CISSP
3 3 (6.25%) CompTIA Security+
4 2 (4.17%) CCNA
4 2 (4.17%) CCNP
4 2 (4.17%) Cisco Certification
4 2 (4.17%) MCSA
4 2 (4.17%) MCSE
4 2 (4.17%) Microsoft Certification
5 1 (2.08%) ITIL Certification
5 1 (2.08%) Network+ Certification
5 1 (2.08%) VCAP
Quality Assurance & Compliance
1 8 (16.67%) QA
System Software
1 14 (29.17%) Active Directory
2 9 (18.75%) VMware Infrastructure
3 7 (14.58%) Hyper-V
4 4 (8.33%) NFS
5 2 (4.17%) Firmware
5 2 (4.17%) vSphere
5 2 (4.17%) XenApp
Systems Management
1 5 (10.42%) Microsoft Intune
2 4 (8.33%) SCCM
2 4 (8.33%) SCVMM
3 1 (2.08%) Cisco CUCM
3 1 (2.08%) Cisco UCCX
Vendors
1 14 (29.17%) Microsoft
2 12 (25.00%) VMware
3 9 (18.75%) ServiceNow
4 5 (10.42%) Dell
4 5 (10.42%) Veeam
5 4 (8.33%) SolarWinds
6 3 (6.25%) HP
7 2 (4.17%) Blue Coat
7 2 (4.17%) CheckPoint
7 2 (4.17%) Cisco
7 2 (4.17%) Citrix
7 2 (4.17%) Juniper
7 2 (4.17%) McAfee
7 2 (4.17%) Palo Alto
8 1 (2.08%) Aruba
8 1 (2.08%) Avaya
8 1 (2.08%) Ivanti
8 1 (2.08%) Mitel
8 1 (2.08%) Red Hat
8 1 (2.08%) Salesforce.com