Period
to 16 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 91 79 68
Rank change year-on-year -12 -11 +11
Permanent jobs citing SLA 168 208 318
As % of all permanent IT jobs advertised in Surrey 3.22% 3.65% 4.21%
As % of the Quality Assurance & Compliance category 23.43% 27.66% 30.67%
Number of salaries quoted 130 185 276
Surrey median annual salary £45,000 £40,000 £39,000
Median salary % change year-on-year +12.50% +2.56% +16.42%
10th Percentile £22,000 £22,750 £25,625
90th Percentile £63,750 £70,000 £59,500
South East median annual salary £42,500 £37,500 £35,000
% change year-on-year +13.33% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 717 752 1,037
As % of all permanent IT jobs advertised in Surrey 13.76% 13.19% 13.72%
Number of salaries quoted 550 605 861
Surrey median annual salary £52,500 £48,000 £45,000
Median salary % change year-on-year +9.38% +6.67% -
10th Percentile £30,000 £27,000 £28,000
90th Percentile £72,500 £70,000 £75,000
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +3.45%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

The salary distribution of IT jobs citing SLA in Surrey over the 6 months to 16 August 2018.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redhill +13 22 £42,500 -27.66% 1
Leatherhead -11 18 £45,000 +91.49% 1
Guildford -7 17 £34,000 -32.00% 1
Camberley -6 16 £33,000 -17.50%
Reigate +7 14 £31,500 +28.57% 2
Woking -3 10 £25,750 -35.63% 1
Weybridge -14 6 £36,250 -30.95%
Staines +10 3 £27,250 +0.93%
Chertsey +5 2 £45,750 +0.55%
Godalming - 2 £22,500 -
Esher -1 1 £28,000 +5.66%
Epsom -9 1 £53,500 +18.89% 1
Dorking - 1 £55,000 -
SLA
South East

For the 6 months to 16 August 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 77 (45.83%) ITIL
2 52 (30.95%) Microsoft
3 51 (30.36%) Cisco
4 46 (27.38%) Active Directory
5 40 (23.81%) VMware
6 38 (22.62%) Windows
7 37 (22.02%) SQL
8 36 (21.43%) Service Delivery
9 34 (20.24%) Retail
9 34 (20.24%) VMware Infrastructure
10 31 (18.45%) SQL Server
11 30 (17.86%) Cisco Certification
12 29 (17.26%) CCNA
13 28 (16.67%) Microsoft Certification
14 25 (14.88%) HP
14 25 (14.88%) Office 365
15 24 (14.29%) LAN
15 24 (14.29%) WAN
15 24 (14.29%) Wireless
16 23 (13.69%) Finance
16 23 (13.69%) Microsoft Excel
16 23 (13.69%) Continuous Improvement
16 23 (13.69%) Amazon AWS
17 22 (13.10%) Decision-Making
18 21 (12.50%) Oracle
18 21 (12.50%) Problem Management
18 21 (12.50%) Microsoft Azure
18 21 (12.50%) Data Centre
19 20 (11.90%) SCCM
19 20 (11.90%) MCSE

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.95%) MS Exchange
2 4 (2.38%) Exchange Server 2003
2 4 (2.38%) Exchange Server 2013
3 2 (1.19%) Apache Spark
3 2 (1.19%) IBM Domino
3 2 (1.19%) IIS
3 2 (1.19%) SugarCRM
4 1 (0.60%) Drupal
Applications
1 23 (13.69%) Microsoft Excel
2 15 (8.93%) Microsoft Office
3 9 (5.36%) Microsoft PowerPoint
Business Applications
1 6 (3.57%) assyst
1 6 (3.57%) Dynamics NAV
2 2 (1.19%) Remedy ITSM
Cloud Services
1 25 (14.88%) Office 365
2 23 (13.69%) Amazon AWS
3 21 (12.50%) Microsoft Azure
4 18 (10.71%) Cloud Computing
5 2 (1.19%) SaaS
6 1 (0.60%) Amazon EC2
6 1 (0.60%) Amazon ELB
6 1 (0.60%) Amazon S3
6 1 (0.60%) AWS CloudFormation
6 1 (0.60%) Virtual Private Cloud
Communications & Networking
1 24 (14.29%) LAN
1 24 (14.29%) WAN
1 24 (14.29%) Wireless
2 20 (11.90%) VPN
3 15 (8.93%) Wireless Security
4 12 (7.14%) Cisco ASA
4 12 (7.14%) Firewall
4 12 (7.14%) MPLS
5 10 (5.95%) TCP/IP
5 10 (5.95%) Wireshark
6 9 (5.36%) Unified Communications
6 9 (5.36%) VLAN
7 8 (4.76%) WLAN
8 6 (3.57%) ADSL
8 6 (3.57%) BGP
8 6 (3.57%) Ethernet
8 6 (3.57%) Wi-Fi
9 5 (2.98%) DNS
9 5 (2.98%) VoIP
10 4 (2.38%) Internet
Database & Business Intelligence
1 31 (18.45%) SQL Server
2 10 (5.95%) MySQL
2 10 (5.95%) Oracle Reports
3 9 (5.36%) RDBMS
3 9 (5.36%) Relational Database
4 3 (1.79%) PostgreSQL
5 2 (1.19%) Amazon Redshift
5 2 (1.19%) Data Warehouse
5 2 (1.19%) Hadoop
5 2 (1.19%) MS Access
5 2 (1.19%) OLAP
5 2 (1.19%) Qlik Sense
5 2 (1.19%) QlikView
5 2 (1.19%) SQL Server 2000
5 2 (1.19%) SQL Server Analysis Services
5 2 (1.19%) SQL Server Integration Services
5 2 (1.19%) SQL Server Reporting Services
6 1 (0.60%) Amazon RDS
6 1 (0.60%) NoSQL
6 1 (0.60%) SQL Server 2012
Development Applications
1 5 (2.98%) JIRA
2 1 (0.60%) Git (software)
2 1 (0.60%) JMeter
2 1 (0.60%) LoadRunner
2 1 (0.60%) Visual Studio
2 1 (0.60%) WebLOAD
General
1 34 (20.24%) Retail
2 23 (13.69%) Finance
3 9 (5.36%) Back Office
4 4 (2.38%) Telecoms
5 3 (1.79%) Banking
6 2 (1.19%) Korean Language
6 2 (1.19%) Legal
6 2 (1.19%) Publishing
7 1 (0.60%) Electronics
7 1 (0.60%) Local Government
Job Titles
1 52 (30.95%) Analyst
2 28 (16.67%) Senior Analyst
3 22 (13.10%) Network Engineer
4 19 (11.31%) Support Analyst
5 18 (10.71%) Infrastructure Analyst
5 18 (10.71%) Network Operations Engineer
5 18 (10.71%) Operations Engineer
5 18 (10.71%) Senior Infrastructure Analyst
6 15 (8.93%) Service Analyst
7 14 (8.33%) Service Desk Analyst
7 14 (8.33%) Service Manager
8 13 (7.74%) Delivery Manager
8 13 (7.74%) Services Delivery Manager
9 12 (7.14%) Applications Support
9 12 (7.14%) Applications Support Analyst
10 11 (6.55%) NOC Engineer
11 10 (5.95%) Network Security Engineer
11 10 (5.95%) Security Engineer
11 10 (5.95%) Support Engineer
11 10 (5.95%) Wireless Engineer
Libraries, Frameworks & Software Standards
1 13 (7.74%) .NET
2 12 (7.14%) ASP.NET
3 7 (4.17%) HTML
4 5 (2.98%) CSS
4 5 (2.98%) JSON
4 5 (2.98%) XML
5 4 (2.38%) REST
6 2 (1.19%) SAP Smart Forms
6 2 (1.19%) SOAP
7 1 (0.60%) .NET Framework
7 1 (0.60%) .NET Remoting
7 1 (0.60%) AngularJS
7 1 (0.60%) ASP.NET Web API
7 1 (0.60%) ASP.NET Web Forms
7 1 (0.60%) CGI
7 1 (0.60%) HTML5
7 1 (0.60%) jQuery
7 1 (0.60%) Software Packaging
7 1 (0.60%) Web Services
7 1 (0.60%) XSLT
Miscellaneous
1 21 (12.50%) Data Centre
2 12 (7.14%) Analytical Skills
2 12 (7.14%) Virtual Team
3 7 (4.17%) Management Information System
4 3 (1.79%) Analytical Mindset
5 2 (1.19%) Blackberry
5 2 (1.19%) CMDB
5 2 (1.19%) Driving Licence
5 2 (1.19%) Enterprise Cloud
5 2 (1.19%) Enterprise Storage
5 2 (1.19%) iPad
5 2 (1.19%) Replication
6 1 (0.60%) Computer Science
6 1 (0.60%) Fat Client
6 1 (0.60%) Thin Client
Operating Systems
1 38 (22.62%) Windows
2 13 (7.74%) Linux
3 10 (5.95%) Unix
4 8 (4.76%) Windows 7
5 6 (3.57%) Windows Server 2008
6 5 (2.98%) Windows 10
7 3 (1.79%) Windows Server
8 2 (1.19%) Android
8 2 (1.19%) Windows 8
8 2 (1.19%) Windows Phone
8 2 (1.19%) Windows XP
9 1 (0.60%) Red Hat Enterprise Linux
9 1 (0.60%) Solaris
Processes & Methodologies
1 77 (45.83%) ITIL
2 36 (21.43%) Service Delivery
3 23 (13.69%) Continuous Improvement
4 22 (13.10%) Decision-Making
5 21 (12.50%) Problem Management
6 18 (10.71%) IT Governance
7 16 (9.52%) Service Management
8 14 (8.33%) ITSM
9 12 (7.14%) Asset Management
9 12 (7.14%) Problem-Solving
9 12 (7.14%) Root Cause Analysis
10 11 (6.55%) Service Delivery Management
11 10 (5.95%) Capacity Planning
11 10 (5.95%) Infrastructure Engineering
11 10 (5.95%) Performance Tuning
11 10 (5.95%) Stakeholder Management
12 9 (5.36%) DevOps
12 9 (5.36%) Incident Management
13 8 (4.76%) Data Security
13 8 (4.76%) Logistics
Programming Languages
1 37 (22.02%) SQL
2 9 (5.36%) C#
3 8 (4.76%) JavaScript
3 8 (4.76%) Shell Script
4 6 (3.57%) C
5 5 (2.98%) Java
6 3 (1.79%) T-SQL
7 2 (1.19%) ABAP
7 2 (1.19%) Python
7 2 (1.19%) SAPscript
8 1 (0.60%) R
Qualifications
1 30 (17.86%) Cisco Certification
2 29 (17.26%) CCNA
3 28 (16.67%) Microsoft Certification
4 20 (11.90%) MCSE
5 16 (9.52%) CCNP
6 9 (5.36%) ITIL Certification
7 7 (4.17%) Security Cleared
8 6 (3.57%) Degree
8 6 (3.57%) ISEB
8 6 (3.57%) MCSA
8 6 (3.57%) Network+ Certification
8 6 (3.57%) SC Cleared
9 5 (2.98%) JNCIA
10 4 (2.38%) MCP
11 3 (1.79%) MCITP
11 3 (1.79%) VCP6
11 3 (1.79%) VMware Certified Professional (VCP)
12 2 (1.19%) MOS
12 2 (1.19%) PMI Certification
12 2 (1.19%) PMP
Quality Assurance & Compliance
1 7 (4.17%) PCI DSS
2 4 (2.38%) ISO/IEC 20000
2 4 (2.38%) QA
3 2 (1.19%) GDPR
4 1 (0.60%) Data Quality
4 1 (0.60%) GPG13
4 1 (0.60%) ISO 22301
4 1 (0.60%) ISO/IEC 27001
4 1 (0.60%) PMO
System Software
1 46 (27.38%) Active Directory
2 34 (20.24%) VMware Infrastructure
3 18 (10.71%) vSphere
4 7 (4.17%) Hyper-V
5 4 (2.38%) XenServer
6 2 (1.19%) XenApp
7 1 (0.60%) Docker
7 1 (0.60%) Firmware
7 1 (0.60%) ProxySG
7 1 (0.60%) Sendmail
7 1 (0.60%) XenDesktop
Systems Management
1 20 (11.90%) SCCM
2 5 (2.98%) Backup Exec
3 3 (1.79%) SCOM
3 3 (1.79%) Systems Management Server (SMS)
4 2 (1.19%) FortiGate
4 2 (1.19%) Hadoop YARN
4 2 (1.19%) ZABBIX
5 1 (0.60%) Kubernetes
5 1 (0.60%) Nagios
5 1 (0.60%) Opscode Chef
5 1 (0.60%) Terraform
Vendors
1 52 (30.95%) Microsoft
2 51 (30.36%) Cisco
3 40 (23.81%) VMware
4 25 (14.88%) HP
5 21 (12.50%) Oracle
6 19 (11.31%) Juniper
7 11 (6.55%) Citrix
8 10 (5.95%) Riverbed
8 10 (5.95%) ServiceNow
9 8 (4.76%) Apple
10 7 (4.17%) Veeam
11 6 (3.57%) BMC
12 5 (2.98%) NetApp
12 5 (2.98%) Remedy
12 5 (2.98%) SAP
12 5 (2.98%) SolarWinds
13 3 (1.79%) 3PAR
13 3 (1.79%) McAfee
13 3 (1.79%) Palo Alto
14 2 (1.19%) CheckPoint