Period
to 17 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 17 August 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
17 Aug 2019
Same period 2018 Same period 2017
Rank 60 96 77
Rank change year-on-year +36 -19 -3
Permanent jobs citing SLA 184 168 207
As % of all permanent IT jobs advertised in Surrey 4.39% 3.20% 3.66%
As % of the Quality Assurance & Compliance category 28.84% 23.27% 27.60%
Number of salaries quoted 150 130 184
Surrey median annual salary £39,500 £45,000 £40,000
Median salary % change year-on-year -12.22% +12.50% +2.56%
10th Percentile £21,250 £22,000 £22,750
90th Percentile £68,000 £63,750 £70,000
South East median annual salary £40,000 £42,500 £37,500
% change year-on-year -5.88% +13.33% +7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 638 722 750
As % of all permanent IT jobs advertised in Surrey 15.22% 13.76% 13.27%
Number of salaries quoted 516 555 604
Surrey median annual salary £52,500 £52,500 £48,000
Median salary % change year-on-year - +9.38% +6.67%
10th Percentile £26,877 £30,000 £27,000
90th Percentile £78,125 £71,250 £70,000
South East median annual salary £50,000 £48,500 £45,000
% change year-on-year +3.09% +7.78% -

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

The salary distribution of IT jobs citing SLA in Surrey over the 6 months to 17 August 2019.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 17 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +12 28 £30,000 -11.76% 4
Leatherhead +12 25 £50,000 +11.11% 1
Camberley +4 25 £31,500 -4.55% 3
Woking +2 19 £31,500 +22.33% 3
Reigate +13 13 £19,000 -39.68% 3
Staines +14 11 £45,750 +67.89% 1
Epsom +10 10 £22,500 -57.94%
Redhill -13 9 £48,750 +14.71%
Godalming +24 8 £40,000 +77.78%
Chertsey +3 5 £75,000 +63.93%
Weybridge +2 5 £47,500 +31.03%
Farnham - 4 £39,000 -
Egham - 1 £55,000 - 1
SLA
South East

For the 6 months to 17 August 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 78 (42.39%) Microsoft
2 75 (40.76%) ITIL
3 68 (36.96%) Cisco
4 58 (31.52%) Windows
5 56 (30.43%) Active Directory
5 56 (30.43%) Cisco Certification
6 46 (25.00%) Service Delivery
7 35 (19.02%) CCNA
8 34 (18.48%) Problem-Solving
9 33 (17.93%) Hyper-V
9 33 (17.93%) Microsoft Office
10 31 (16.85%) Wireless
11 30 (16.30%) VMware
12 27 (14.67%) Microsoft Azure
12 27 (14.67%) Office 365
13 25 (13.59%) SolarWinds
14 24 (13.04%) Firewall
14 24 (13.04%) VPN
14 24 (13.04%) Windows Server
15 23 (12.50%) Finance
16 22 (11.96%) Cisco ASA
17 21 (11.41%) SQL
17 21 (11.41%) SCCM
17 21 (11.41%) Incident Management
17 21 (11.41%) Agile Software Development
17 21 (11.41%) DevOps
18 20 (10.87%) CCNP
18 20 (10.87%) Service Management
18 20 (10.87%) Microsoft Certification
19 19 (10.33%) TCP/IP

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.70%) MS Exchange
2 13 (7.07%) IIS
3 6 (3.26%) Apache
3 6 (3.26%) Tomcat
4 3 (1.63%) SharePoint
5 1 (0.54%) Exchange Server 2007
5 1 (0.54%) Exchange Server 2010
5 1 (0.54%) Skype for Business
Applications
1 33 (17.93%) Microsoft Office
2 17 (9.24%) Microsoft Excel
3 9 (4.89%) Microsoft PowerPoint
4 3 (1.63%) MS Visio
Business Applications
1 10 (5.43%) Dynamics CRM
2 2 (1.09%) Remedy ITSM
2 2 (1.09%) Sentinel
3 1 (0.54%) SAP CO
3 1 (0.54%) SAP FI
3 1 (0.54%) SAP FI/CO
Cloud Services
1 27 (14.67%) Microsoft Azure
1 27 (14.67%) Office 365
2 9 (4.89%) Azure Active Directory
2 9 (4.89%) Dynamics 365
2 9 (4.89%) iPaaS
3 7 (3.80%) SaaS
4 6 (3.26%) BPaaS
4 6 (3.26%) IaaS
4 6 (3.26%) PaaS
5 1 (0.54%) Amazon AWS
Communications & Networking
1 31 (16.85%) Wireless
2 24 (13.04%) Firewall
2 24 (13.04%) VPN
3 22 (11.96%) Cisco ASA
4 19 (10.33%) DNS
4 19 (10.33%) Network Security
4 19 (10.33%) TCP/IP
4 19 (10.33%) WAN
5 15 (8.15%) LAN
6 13 (7.07%) VLAN
7 12 (6.52%) DHCP
8 10 (5.43%) Unified Communications
9 8 (4.35%) BGP
9 8 (4.35%) HTTPS
9 8 (4.35%) OSPF
9 8 (4.35%) Reverse Proxy
9 8 (4.35%) Wireless Security
10 7 (3.80%) Ethernet
10 7 (3.80%) SAN
10 7 (3.80%) Wi-Fi
Database & Business Intelligence
1 10 (5.43%) SQL Server
2 1 (0.54%) MySQL
2 1 (0.54%) RDBMS
2 1 (0.54%) Relational Database
Development Applications
1 15 (8.15%) Visual Studio Team System
2 1 (0.54%) Git (software)
General
1 23 (12.50%) Finance
2 16 (8.70%) Telecoms
3 15 (8.15%) Retail
4 1 (0.54%) Automotive
4 1 (0.54%) Banking
Job Titles
1 61 (33.15%) Analyst
2 41 (22.28%) Network Engineer
3 25 (13.59%) Support Engineer
4 24 (13.04%) Service Analyst
5 22 (11.96%) Support Analyst
6 20 (10.87%) Service Manager
7 19 (10.33%) Service Desk Analyst
8 18 (9.78%) Technical Analyst
9 14 (7.61%) 2nd Line Support
10 13 (7.07%) Network Operations Engineer
11 12 (6.52%) 2nd Line Support Analyst
11 12 (6.52%) Architect
11 12 (6.52%) Technical Support
12 11 (5.98%) Operations Engineer
13 10 (5.43%) Senior Network Engineer
14 9 (4.89%) CRM Analyst
14 9 (4.89%) Desktop Engineer
14 9 (4.89%) Technical Support Analyst
15 8 (4.35%) IT Support
16 7 (3.80%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 8 (4.35%) Web Services
2 7 (3.80%) JSON
3 3 (1.63%) XMPP
4 2 (1.09%) Natural Language Processing
4 2 (1.09%) SOAP
5 1 (0.54%) .NET
5 1 (0.54%) AngularJS
5 1 (0.54%) ASP.NET
5 1 (0.54%) CSS
5 1 (0.54%) EDI
5 1 (0.54%) HTML
5 1 (0.54%) REST
5 1 (0.54%) RESTful
5 1 (0.54%) SAML
5 1 (0.54%) Twitter Bootstrap
5 1 (0.54%) WCF
5 1 (0.54%) WinForms
5 1 (0.54%) WPF
5 1 (0.54%) XML
Miscellaneous
1 19 (10.33%) Data Centre
2 18 (9.78%) Self-Motivation
3 16 (8.70%) Analytical Skills
4 15 (8.15%) Driving Licence
5 13 (7.07%) e-Learning
5 13 (7.07%) iPhone
6 8 (4.35%) Public Cloud
7 6 (3.26%) Enterprise Software
7 6 (3.26%) Hybrid Cloud
7 6 (3.26%) iPad
7 6 (3.26%) Management Information System
7 6 (3.26%) Private Cloud
8 3 (1.63%) Client/Server
8 3 (1.63%) Handset
9 2 (1.09%) PKI
9 2 (1.09%) User Experience
10 1 (0.54%) Cloud Native
10 1 (0.54%) Enterprise Cloud
10 1 (0.54%) Online Banking
10 1 (0.54%) Video Conferencing
Operating Systems
1 58 (31.52%) Windows
2 24 (13.04%) Windows Server
3 15 (8.15%) Linux
3 15 (8.15%) Windows 10
4 8 (4.35%) CentOS
4 8 (4.35%) Red Hat Enterprise Linux
4 8 (4.35%) Windows 7
5 6 (3.26%) Mac OS
6 2 (1.09%) Unix
6 2 (1.09%) Windows Server 2008
7 1 (0.54%) Android
7 1 (0.54%) Windows Server 2012
Processes & Methodologies
1 75 (40.76%) ITIL
2 46 (25.00%) Service Delivery
3 34 (18.48%) Problem-Solving
4 21 (11.41%) Agile Software Development
4 21 (11.41%) DevOps
4 21 (11.41%) Incident Management
5 20 (10.87%) Service Management
6 17 (9.24%) Network Monitoring
7 15 (8.15%) Problem Management
7 15 (8.15%) Project Management
8 13 (7.07%) Change Management
9 12 (6.52%) Data Analysis
9 12 (6.52%) PRINCE2
10 11 (5.98%) Process Management
10 11 (5.98%) Root Cause Analysis
11 10 (5.43%) Computer Science
11 10 (5.43%) Configuration Management
11 10 (5.43%) CRM
11 10 (5.43%) Line Management
11 10 (5.43%) Mentoring
Programming Languages
1 21 (11.41%) SQL
2 6 (3.26%) C
2 6 (3.26%) Java
2 6 (3.26%) PowerShell
3 2 (1.09%) C#
3 2 (1.09%) T-SQL
4 1 (0.54%) Perl
4 1 (0.54%) PHP
Qualifications
1 56 (30.43%) Cisco Certification
2 35 (19.02%) CCNA
3 20 (10.87%) CCNP
3 20 (10.87%) Microsoft Certification
4 16 (8.70%) ITIL Certification
5 14 (7.61%) Degree
6 11 (5.98%) MCSE
7 10 (5.43%) Security Cleared
8 9 (4.89%) ITIL Foundation Certificate
8 9 (4.89%) MCP
9 8 (4.35%) MCSA
10 6 (3.26%) A+ Certification
11 5 (2.72%) CCENT
11 5 (2.72%) JNCIA
11 5 (2.72%) JNCIP
11 5 (2.72%) JNCIS
11 5 (2.72%) VTSP
12 3 (1.63%) CISA
12 3 (1.63%) CISM
12 3 (1.63%) CISSP
Quality Assurance & Compliance
1 10 (5.43%) PCI DSS
2 4 (2.17%) GDPR
3 2 (1.09%) ISO/IEC 27001
3 2 (1.09%) PMO
3 2 (1.09%) QA
4 1 (0.54%) BS7799
System Software
1 56 (30.43%) Active Directory
2 33 (17.93%) Hyper-V
3 13 (7.07%) VMware Infrastructure
4 8 (4.35%) Firmware
5 6 (3.26%) XenApp
6 2 (1.09%) VMware ESXi
7 1 (0.54%) Docker
7 1 (0.54%) MetaFrame
Systems Management
1 21 (11.41%) SCCM
2 11 (5.98%) WSUS
3 8 (4.35%) Perfmon
4 6 (3.26%) vCenter Server
5 4 (2.17%) Cisco CUCM
5 4 (2.17%) Cisco UCCX
6 3 (1.63%) SCOM
6 3 (1.63%) SCVMM
7 2 (1.09%) Cisco Prime
7 2 (1.09%) FortiGate
7 2 (1.09%) Nagios
7 2 (1.09%) SolarWinds Orion
8 1 (0.54%) Cisco IPCC
8 1 (0.54%) Cisco UCCE
8 1 (0.54%) Kubernetes
8 1 (0.54%) Single Sign-On
8 1 (0.54%) ZENworks
Vendors
1 78 (42.39%) Microsoft
2 68 (36.96%) Cisco
3 30 (16.30%) VMware
4 25 (13.59%) SolarWinds
5 19 (10.33%) Dell
6 15 (8.15%) Citrix
7 14 (7.61%) Palo Alto
8 13 (7.07%) Virgin Media
9 11 (5.98%) Juniper
9 11 (5.98%) Remedy
10 8 (4.35%) CA
10 8 (4.35%) HP
10 8 (4.35%) Red Hat
11 5 (2.72%) F5
11 5 (2.72%) Veeam
12 4 (2.17%) Barracuda Networks
13 3 (1.63%) BT
13 3 (1.63%) CheckPoint
13 3 (1.63%) Ivanti
14 2 (1.09%) Huawei