Period
to 19 January 2020

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 January 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
19 Jan 2020
Same period 2019 Same period 2018
Rank 73 87 101
Rank change year-on-year +14 +14 -47
Permanent jobs citing SLA 132 151 192
As % of all permanent IT jobs advertised in Surrey 3.75% 3.31% 3.20%
As % of the Quality Assurance & Compliance category 24.58% 21.30% 24.27%
Number of salaries quoted 118 120 178
Surrey median annual salary £36,000 £35,000 £42,500
Median salary % change year-on-year +2.86% -17.65% +13.33%
10th Percentile £21,775 £23,500 £23,000
90th Percentile £60,000 £72,500 £68,750
South East median annual salary £39,500 £40,000 £34,000
% change year-on-year -1.25% +17.65% -9.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 537 709 791
As % of all permanent IT jobs advertised in Surrey 15.24% 15.53% 13.17%
Number of salaries quoted 441 557 650
Surrey median annual salary £55,000 £50,000 £48,750
Median salary % change year-on-year +10.00% +2.56% +8.33%
10th Percentile £26,250 £27,750 £26,250
90th Percentile £78,750 £72,500 £70,000
South East median annual salary £52,500 £48,500 £45,000
% change year-on-year +8.25% +7.78% -

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

The salary distribution of IT jobs citing SLA in Surrey over the 6 months to 19 January 2020.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 19 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +4 20 £36,750 +13.08% 14
Reigate +35 17 £10,400 -72.27% 2
Woking -4 15 £34,500 +18.97% 2
Leatherhead +13 12 £51,250 +113.54%
Egham +12 10 £25,000 -56.52%
Godalming +2 8 £39,500 -1.25% 1
Staines -12 8 £45,000 +33.33%
Epsom - 6 £22,500 - 1
Redhill -1 4 £57,500 +35.29% 4
Windlesham - 4 £24,380 -
Camberley -7 3 - - 1
Farnham +23 2 £31,000 -17.33% 1
Tadworth - 2 £37,500 -
SLA
South East

For the 6 months to 19 January 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 72 (54.55%) Microsoft
2 69 (52.27%) Windows
3 52 (39.39%) ITIL
4 40 (30.30%) Cisco
5 37 (28.03%) Microsoft Office
6 34 (25.76%) Windows 10
7 30 (22.73%) Active Directory
8 27 (20.45%) Office 365
8 27 (20.45%) Problem-Solving
9 26 (19.70%) Cisco Certification
10 24 (18.18%) Microsoft Certification
10 24 (18.18%) Service Management
10 24 (18.18%) Service Delivery
11 22 (16.67%) Project Management
11 22 (16.67%) Agile Software Development
11 22 (16.67%) Windows 7
12 21 (15.91%) Incident Management
13 20 (15.15%) TCP/IP
13 20 (15.15%) SCCM
14 19 (14.39%) Citrix
14 19 (14.39%) CCNP
15 18 (13.64%) Finance
16 17 (12.88%) ITIL Certification
16 17 (12.88%) Skype
17 16 (12.12%) Windows Server
17 16 (12.12%) Apple
17 16 (12.12%) Azure
18 15 (11.36%) Degree
18 15 (11.36%) Retail
18 15 (11.36%) Broadband

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.61%) Skype for Business
2 8 (6.06%) MS Exchange
3 5 (3.79%) SharePoint
4 3 (2.27%) IIS
5 1 (0.76%) Exchange Server 2010
5 1 (0.76%) Exchange Server 2013
Applications
1 37 (28.03%) Microsoft Office
2 1 (0.76%) Acrobat
2 1 (0.76%) Microsoft Excel
2 1 (0.76%) Microsoft PowerPoint
2 1 (0.76%) MS Visio
Business Applications
1 7 (5.30%) Dynamics CRM
2 2 (1.52%) assyst
3 1 (0.76%) Elite 3E
3 1 (0.76%) Oracle EBS
Cloud Services
1 27 (20.45%) Office 365
2 16 (12.12%) Azure
3 7 (5.30%) Azure Active Directory
3 7 (5.30%) Dynamics 365
3 7 (5.30%) iPaaS
4 1 (0.76%) Cloud Computing
4 1 (0.76%) OneDrive
4 1 (0.76%) Power Platform
4 1 (0.76%) PowerApps
Communications & Networking
1 20 (15.15%) TCP/IP
2 17 (12.88%) Skype
3 15 (11.36%) Broadband
4 13 (9.85%) Remote Desktop
5 12 (9.09%) Wireless
6 10 (7.58%) Firewall
7 9 (6.82%) DNS
7 9 (6.82%) SNMP
8 8 (6.06%) IP Telephony
9 7 (5.30%) Cisco IPT
9 7 (5.30%) DHCP
9 7 (5.30%) H.323
9 7 (5.30%) MGCP
9 7 (5.30%) VPN
9 7 (5.30%) WAN
10 5 (3.79%) Internet
10 5 (3.79%) LAN
10 5 (3.79%) Unified Communications
11 4 (3.03%) Cisco ASA
12 3 (2.27%) Network Security
Database & Business Intelligence
1 6 (4.55%) SQL Server
2 3 (2.27%) Data Warehouse
2 3 (2.27%) SQL Server 2005
2 3 (2.27%) SQL Server 2017
2 3 (2.27%) SQL Server Integration Services
2 3 (2.27%) SQL Server Reporting Services
3 1 (0.76%) MySQL
3 1 (0.76%) Oracle Database
Development Applications
1 7 (5.30%) Visual Studio Team System
General
1 18 (13.64%) Finance
2 15 (11.36%) Retail
3 12 (9.09%) Telecoms
4 4 (3.03%) Public Sector
5 3 (2.27%) Billing
6 2 (1.52%) Banking
7 1 (0.76%) Automotive
7 1 (0.76%) Legal
Job Titles
1 35 (26.52%) Analyst
2 21 (15.91%) Support Engineer
3 17 (12.88%) Desktop Support
4 16 (12.12%) Network Engineer
5 15 (11.36%) Service Manager
6 13 (9.85%) Cisco Engineer
6 13 (9.85%) Desktop Engineer
6 13 (9.85%) Desktop Support Engineer
6 13 (9.85%) IT Support
7 12 (9.09%) Service Analyst
7 12 (9.09%) Service Desk Analyst
8 9 (6.82%) Support Analyst
9 8 (6.06%) Relationships Manager
9 8 (6.06%) Sales Support
9 8 (6.06%) Service Relationship Manager
10 7 (5.30%) 2nd Line Support
10 7 (5.30%) Cisco Network Engineer
10 7 (5.30%) CRM Analyst
10 7 (5.30%) Juniper Engineer
10 7 (5.30%) Technical Analyst
Libraries, Frameworks & Software Standards
1 7 (5.30%) XMPP
2 1 (0.76%) ODBC
Miscellaneous
1 14 (10.61%) iPad
1 14 (10.61%) Self-Motivation
2 12 (9.09%) Smartphone
3 11 (8.33%) iPhone
4 10 (7.58%) Analytical Skills
4 10 (7.58%) Client/Server
4 10 (7.58%) Data Centre
5 7 (5.30%) Handset
6 4 (3.03%) Public Cloud
7 3 (2.27%) Clustering
7 3 (2.27%) e-Learning
8 2 (1.52%) Management Information System
8 2 (1.52%) Video Conferencing
9 1 (0.76%) AS400
9 1 (0.76%) Distributed Denial-of-Service
9 1 (0.76%) Driving Licence
9 1 (0.76%) Online Banking
9 1 (0.76%) User Experience
Operating Systems
1 69 (52.27%) Windows
2 34 (25.76%) Windows 10
3 22 (16.67%) Windows 7
4 16 (12.12%) Windows Server
5 12 (9.09%) Apple iOS
6 9 (6.82%) Mac OS
7 6 (4.55%) Windows 8
8 2 (1.52%) CentOS
8 2 (1.52%) Linux
8 2 (1.52%) Red Hat Enterprise Linux
8 2 (1.52%) Windows Server 2008
9 1 (0.76%) Mac OS X
9 1 (0.76%) Solaris
9 1 (0.76%) Unix
9 1 (0.76%) Windows Server 2012
Processes & Methodologies
1 52 (39.39%) ITIL
2 27 (20.45%) Problem-Solving
3 24 (18.18%) Service Delivery
3 24 (18.18%) Service Management
4 22 (16.67%) Agile Software Development
4 22 (16.67%) Project Management
5 21 (15.91%) Incident Management
6 15 (11.36%) Contract Management
7 14 (10.61%) Asset Management
8 12 (9.09%) Break/Fix
8 12 (9.09%) ITSM
8 12 (9.09%) PRINCE2
9 10 (7.58%) Change Management
9 10 (7.58%) Network Management
9 10 (7.58%) Presales
10 8 (6.06%) Business Development
10 8 (6.06%) Change Control
10 8 (6.06%) DevOps
10 8 (6.06%) Load Balancing
10 8 (6.06%) Server Monitoring
Programming Languages
1 13 (9.85%) C
2 8 (6.06%) SQL
3 3 (2.27%) PowerShell
4 1 (0.76%) Bash Shell
4 1 (0.76%) C#
4 1 (0.76%) Perl
4 1 (0.76%) PHP
Qualifications
1 26 (19.70%) Cisco Certification
2 24 (18.18%) Microsoft Certification
3 19 (14.39%) CCNP
4 17 (12.88%) ITIL Certification
5 15 (11.36%) Degree
6 14 (10.61%) Security Cleared
7 12 (9.09%) A+ Certification
7 12 (9.09%) MCSE
8 11 (8.33%) CCNA
9 7 (5.30%) JNCIA
10 4 (3.03%) ITIL Foundation Certificate
10 4 (3.03%) MCP
11 3 (2.27%) Computer Science Degree
11 3 (2.27%) JNCIP
11 3 (2.27%) JNCIS
11 3 (2.27%) MCSA
12 2 (1.52%) SC Cleared
13 1 (0.76%) MCDST
13 1 (0.76%) MCITP
13 1 (0.76%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (3.79%) ISO/IEC 27001
2 4 (3.03%) PCI DSS
2 4 (3.03%) QA
3 2 (1.52%) ISO/IEC 20000
3 2 (1.52%) PMO
4 1 (0.76%) BS7799
4 1 (0.76%) COBIT
System Software
1 30 (22.73%) Active Directory
2 9 (6.82%) Firmware
3 5 (3.79%) VMware Infrastructure
4 4 (3.03%) Hyper-V
5 2 (1.52%) Virtual Desktop
6 1 (0.76%) MetaFrame
6 1 (0.76%) VMware ESXi
6 1 (0.76%) XenApp
Systems Management
1 20 (15.15%) SCCM
2 9 (6.82%) Cisco UCCX
3 2 (1.52%) Cisco CUCM
3 2 (1.52%) Microsoft Intune
3 2 (1.52%) Perfmon
3 2 (1.52%) WSUS
4 1 (0.76%) Data Guard
4 1 (0.76%) Single Sign-On
Vendors
1 72 (54.55%) Microsoft
2 40 (30.30%) Cisco
3 19 (14.39%) Citrix
4 16 (12.12%) Apple
5 10 (7.58%) Juniper
6 9 (6.82%) ServiceNow
6 9 (6.82%) SolarWinds
7 6 (4.55%) Palo Alto
7 6 (4.55%) VMware
8 4 (3.03%) CheckPoint
8 4 (3.03%) SAP
9 3 (2.27%) Dell
9 3 (2.27%) F5
9 3 (2.27%) Mitel
9 3 (2.27%) Virgin Media
10 2 (1.52%) CA
10 2 (1.52%) HP
10 2 (1.52%) Ivanti
10 2 (1.52%) Polycom
10 2 (1.52%) Red Hat