Period
to 23 April 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 April 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
23 Apr 2019
Same period 2018 Same period 2017
Rank 63 94 57
Rank change year-on-year +31 -37 +3
Permanent jobs citing SLA 194 174 239
As % of all permanent IT jobs advertised in Surrey 4.31% 3.14% 4.40%
As % of the Quality Assurance & Compliance category 27.48% 25.36% 35.25%
Number of salaries quoted 159 157 221
Surrey median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +15.38%
10th Percentile £23,900 £24,400 £19,250
90th Percentile £77,500 £63,750 £53,750
South East median annual salary £41,000 £33,250 £37,500
% change year-on-year +23.31% -11.33% +5.63%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 706 686 678
As % of all permanent IT jobs advertised in Surrey 15.67% 12.38% 12.49%
Number of salaries quoted 548 568 541
Surrey median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +2.27%
10th Percentile £27,500 £27,000 £23,500
90th Percentile £75,000 £70,000 £65,000
South East median annual salary £49,500 £45,000 £42,500
% change year-on-year +10.00% +5.88% -5.56%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

The salary distribution of IT jobs citing SLA in Surrey over the 6 months to 23 April 2019.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 23 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +3 36 £40,000 +37.93%
Camberley +22 28 £35,000 +6.06%
Leatherhead 0 17 £28,500 -19.72%
Woking +27 14 £27,500 -8.33%
Egham +20 12 £55,000 +100.00%
Reigate +11 9 £42,500 +34.92%
Staines +16 6 £53,750 +19.44% 1
Epsom +16 6 £22,500 -57.94%
Godalming +10 6 £40,000 +60.00% 2
Weybridge +16 5 £47,500 +18.01%
Redhill -11 5 £52,500 -4.55%
Addlestone - 3 £32,500 -
Chertsey +2 2 £47,500 +75.93%
Farnham - 2 £33,750 -
SLA
South East

For the 6 months to 23 April 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 88 (45.36%) ITIL
1 88 (45.36%) Windows
2 72 (37.11%) Microsoft
3 62 (31.96%) Microsoft Office
4 53 (27.32%) Active Directory
5 50 (25.77%) Service Delivery
6 48 (24.74%) Problem-Solving
7 47 (24.23%) Cisco
8 44 (22.68%) SQL
9 36 (18.56%) Service Management
9 36 (18.56%) VMware
9 36 (18.56%) Incident Management
9 36 (18.56%) Windows Server
10 34 (17.53%) Root Cause Analysis
10 34 (17.53%) Cisco Certification
11 33 (17.01%) SQL Server
11 33 (17.01%) Finance
12 32 (16.49%) Hyper-V
12 32 (16.49%) SolarWinds
13 29 (14.95%) Linux
13 29 (14.95%) Firewall
13 29 (14.95%) Analytical Skills
14 28 (14.43%) VPN
15 27 (13.92%) Self-Motivation
16 25 (12.89%) Data Centre
16 25 (12.89%) CCNA
17 23 (11.86%) DNS
17 23 (11.86%) Microsoft Azure
18 22 (11.34%) TCP/IP
18 22 (11.34%) ITIL Certification

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (8.76%) MS Exchange
2 15 (7.73%) IIS
3 14 (7.22%) SharePoint
4 12 (6.19%) BizTalk Server
5 9 (4.64%) Apache
6 8 (4.12%) Tomcat
7 4 (2.06%) IBM Domino
8 3 (1.55%) Exchange Server 2010
9 2 (1.03%) Exchange Server 2003
9 2 (1.03%) Exchange Server 2013
9 2 (1.03%) JBoss
9 2 (1.03%) Site Server
9 2 (1.03%) WebSphere
9 2 (1.03%) WebSphere Application Server
10 1 (0.52%) Confluence
10 1 (0.52%) Exchange Server 2007
10 1 (0.52%) OpenStack
Applications
1 62 (31.96%) Microsoft Office
2 17 (8.76%) Microsoft Excel
3 12 (6.19%) Microsoft PowerPoint
4 4 (2.06%) Acrobat
4 4 (2.06%) Spreadsheet
5 3 (1.55%) MS Visio
6 1 (0.52%) Microsoft Project
Business Applications
1 6 (3.09%) Remedy ITSM
2 3 (1.55%) assyst
3 2 (1.03%) Dynamics CRM
3 2 (1.03%) SAP CO
3 2 (1.03%) SAP FI
3 2 (1.03%) SAP FI/CO
Cloud Services
1 23 (11.86%) Microsoft Azure
2 12 (6.19%) Office 365
2 12 (6.19%) SaaS
3 9 (4.64%) IaaS
4 8 (4.12%) BPaaS
4 8 (4.12%) PaaS
5 5 (2.58%) Amazon AWS
6 1 (0.52%) SuccessFactors
Communications & Networking
1 29 (14.95%) Firewall
2 28 (14.43%) VPN
3 23 (11.86%) DNS
4 22 (11.34%) TCP/IP
5 21 (10.82%) LAN
5 21 (10.82%) WAN
6 17 (8.76%) Internet
7 14 (7.22%) DHCP
7 14 (7.22%) Wi-Fi
7 14 (7.22%) Wireless
8 13 (6.70%) VLAN
9 12 (6.19%) Remote Desktop
9 12 (6.19%) Wireless Security
10 9 (4.64%) HTTPS
10 9 (4.64%) Network Security
10 9 (4.64%) Reverse Proxy
10 9 (4.64%) SAN
11 8 (4.12%) Intranet
12 7 (3.61%) Cisco ASA
12 7 (3.61%) MPLS
Database & Business Intelligence
1 33 (17.01%) SQL Server
2 16 (8.25%) SQL Server 2008
3 13 (6.70%) SQL Server 2012
4 12 (6.19%) Data Lake
4 12 (6.19%) Hadoop
5 7 (3.61%) Adabas
6 4 (2.06%) MS Access
6 4 (2.06%) SQL Server 2000
7 3 (1.55%) Data Warehouse
7 3 (1.55%) Power BI
7 3 (1.55%) SQL Server Reporting Services
8 1 (0.52%) Big Data
8 1 (0.52%) OLAP
8 1 (0.52%) OLTP
8 1 (0.52%) RDBMS
8 1 (0.52%) Relational Database
8 1 (0.52%) SQL Server 2014
8 1 (0.52%) SQL Server 2016
Development Applications
1 8 (4.12%) Visual Studio Team System
2 1 (0.52%) Git (software)
2 1 (0.52%) JIRA
General
1 33 (17.01%) Finance
2 12 (6.19%) Telecoms
3 7 (3.61%) Billing
4 3 (1.55%) Retail
5 2 (1.03%) Automotive
5 2 (1.03%) Electronics
6 1 (0.52%) Advertising
6 1 (0.52%) Banking
6 1 (0.52%) French Language
6 1 (0.52%) Marketing
6 1 (0.52%) Spanish Language
Job Titles
1 65 (33.51%) Analyst
2 31 (15.98%) Network Engineer
3 28 (14.43%) Support Analyst
4 21 (10.82%) 2nd Line Support
4 21 (10.82%) Support Engineer
5 20 (10.31%) Service Analyst
6 19 (9.79%) 2nd Line Support Analyst
7 16 (8.25%) Operations Engineer
8 15 (7.73%) Network Operations Engineer
8 15 (7.73%) Technical Analyst
9 14 (7.22%) Desktop Engineer
9 14 (7.22%) Service Manager
10 13 (6.70%) Architect
10 13 (6.70%) Service Desk Analyst
11 11 (5.67%) IT Analyst
11 11 (5.67%) IT Support
12 10 (5.15%) 2nd Line Engineer
12 10 (5.15%) Desktop Support
12 10 (5.15%) Desktop Support Engineer
13 9 (4.64%) Technical Support
Libraries, Frameworks & Software Standards
1 17 (8.76%) .NET
2 13 (6.70%) .NET Framework
3 10 (5.15%) Web Services
4 9 (4.64%) JSON
5 5 (2.58%) EDI
6 4 (2.06%) AngularJS
6 4 (2.06%) ASP.NET
7 3 (1.55%) ASP.NET Web Forms
7 3 (1.55%) jQuery
8 2 (1.03%) Middleware
8 2 (1.03%) Natural Language Processing
8 2 (1.03%) SOAP
9 1 (0.52%) COM
9 1 (0.52%) CSS
9 1 (0.52%) HTML
9 1 (0.52%) REST
9 1 (0.52%) RESTful
9 1 (0.52%) Twitter Bootstrap
9 1 (0.52%) WinForms
9 1 (0.52%) XML
Miscellaneous
1 29 (14.95%) Analytical Skills
2 27 (13.92%) Self-Motivation
3 25 (12.89%) Data Centre
4 15 (7.73%) Management Information System
5 14 (7.22%) Driving Licence
5 14 (7.22%) e-Learning
6 12 (6.19%) Reinsurance
7 9 (4.64%) Hybrid Cloud
8 8 (4.12%) Enterprise Software
8 8 (4.12%) iPhone
8 8 (4.12%) Public Cloud
9 6 (3.09%) iPad
10 4 (2.06%) Blackberry
10 4 (2.06%) PDA
10 4 (2.06%) Private Cloud
10 4 (2.06%) Video Conferencing
11 3 (1.55%) Fintech
11 3 (1.55%) Handset
12 2 (1.03%) Client/Server
12 2 (1.03%) Enterprise Storage
Operating Systems
1 88 (45.36%) Windows
2 36 (18.56%) Windows Server
3 29 (14.95%) Linux
4 18 (9.28%) Windows 10
5 17 (8.76%) Windows Server 2008
6 12 (6.19%) Windows 7
7 11 (5.67%) Unix
8 9 (4.64%) CentOS
8 9 (4.64%) Red Hat Enterprise Linux
9 7 (3.61%) HPUX
10 4 (2.06%) Windows XP
11 2 (1.03%) Mac OS
11 2 (1.03%) Windows 2000
11 2 (1.03%) Windows Server 2012
Processes & Methodologies
1 88 (45.36%) ITIL
2 50 (25.77%) Service Delivery
3 48 (24.74%) Problem-Solving
4 36 (18.56%) Incident Management
4 36 (18.56%) Service Management
5 34 (17.53%) Root Cause Analysis
6 20 (10.31%) Project Management
7 19 (9.79%) Problem Management
8 18 (9.28%) Network Monitoring
9 17 (8.76%) ITSM
10 16 (8.25%) Agile Software Development
10 16 (8.25%) DevOps
10 16 (8.25%) Tech Ops
11 15 (7.73%) Information Security
11 15 (7.73%) Stakeholder Management
12 13 (6.70%) Change Management
12 13 (6.70%) Service Design
13 12 (6.19%) Business Continuity
13 12 (6.19%) Continuous Improvement
13 12 (6.19%) Task Automation
Programming Languages
1 44 (22.68%) SQL
2 8 (4.12%) C
2 8 (4.12%) Java
2 8 (4.12%) PowerShell
3 4 (2.06%) C#
4 1 (0.52%) T-SQL
Qualifications
1 34 (17.53%) Cisco Certification
2 25 (12.89%) CCNA
3 22 (11.34%) ITIL Certification
4 17 (8.76%) ITIL Foundation Certificate
5 10 (5.15%) Security Cleared
6 9 (4.64%) CCNP
6 9 (4.64%) Degree
7 7 (3.61%) A+ Certification
7 7 (3.61%) CCENT
7 7 (3.61%) JNCIA
7 7 (3.61%) VTSP
8 6 (3.09%) ISEB
9 5 (2.58%) Microsoft Certification
10 4 (2.06%) MCP
11 2 (1.03%) PMI Certification
11 2 (1.03%) PMP
12 1 (0.52%) MCDST
12 1 (0.52%) Network+ Certification
12 1 (0.52%) SC Cleared
12 1 (0.52%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (5.15%) PCI DSS
2 9 (4.64%) GDPR
3 4 (2.06%) Cyber Essentials
4 1 (0.52%) Data Quality
4 1 (0.52%) ISO/IEC 27001
4 1 (0.52%) QA
4 1 (0.52%) Sarbanes-Oxley
System Software
1 53 (27.32%) Active Directory
2 32 (16.49%) Hyper-V
3 18 (9.28%) VMware Infrastructure
4 10 (5.15%) XenApp
5 9 (4.64%) Firmware
6 6 (3.09%) VMware ESXi
7 2 (1.03%) ISA Server
8 1 (0.52%) Docker
Systems Management
1 14 (7.22%) SCCM
2 12 (6.19%) WSUS
3 10 (5.15%) vCenter Server
4 9 (4.64%) Perfmon
5 7 (3.61%) SCOM
6 4 (2.06%) Systems Management Server (SMS)
7 3 (1.55%) SCVMM
8 2 (1.03%) Backup Exec
8 2 (1.03%) FortiGate
8 2 (1.03%) McAfee ePO
9 1 (0.52%) AirWatch
9 1 (0.52%) Cisco CUCM
9 1 (0.52%) Cisco UCCX
9 1 (0.52%) Kubernetes
9 1 (0.52%) Nagios
9 1 (0.52%) Single Sign-On
9 1 (0.52%) ZABBIX
Vendors
1 72 (37.11%) Microsoft
2 47 (24.23%) Cisco
3 36 (18.56%) VMware
4 32 (16.49%) SolarWinds
5 19 (9.79%) ServiceNow
6 17 (8.76%) Citrix
7 15 (7.73%) Remedy
8 14 (7.22%) Virgin Media
9 12 (6.19%) Dynatrace
9 12 (6.19%) Juniper
10 10 (5.15%) HP
11 9 (4.64%) CA
11 9 (4.64%) Dell
11 9 (4.64%) Red Hat
12 7 (3.61%) Intel
12 7 (3.61%) Oracle
13 6 (3.09%) SAP
14 4 (2.06%) IBM
14 4 (2.06%) Lotus
14 4 (2.06%) McAfee