Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 101 54 64
Rank change year-on-year -47 +10 +24
Permanent jobs citing SLA 178 267 359
As % of all permanent IT jobs advertised in Surrey 3.09% 4.62% 4.44%
As % of the Quality Assurance & Compliance category 23.86% 36.58% 31.71%
Number of salaries quoted 165 250 332
Surrey median annual salary £42,500 £37,500 £32,500
Median salary % change year-on-year +13.33% +15.38% -4.41%
10th Percentile £24,350 £20,500 £20,250
90th Percentile £68,250 £53,750 £55,000
South East median annual salary £34,000 £37,000 £37,000
% change year-on-year -8.11% - +5.71%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 746 730 1,132
As % of all permanent IT jobs advertised in Surrey 12.95% 12.62% 14.01%
Number of salaries quoted 612 583 995
Surrey median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% -
10th Percentile £27,000 £26,250 £23,857
90th Percentile £70,000 £66,250 £68,750
South East median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

The salary distribution of IT jobs citing SLA in Surrey over the 6 months to 25 February 2018.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -16 24 £29,000 -3.33% 2
Leatherhead +3 15 £35,500 -2.74% 2
Woking -34 15 £30,000 -14.29% 1
Redhill +18 14 £60,000 +14.29% 3
Staines 0 13 £33,250 -28.49% 1
Reigate -47 10 £62,500 +66.67% 1
Egham -13 4 £27,500 -15.38%
Chertsey - 4 £27,000 -
Weybridge -2 3 £60,000 -
Epsom -18 3 £30,000 -20.00%
Godalming -9 2 £25,000 -
Camberley -20 2 £25,000 -23.08%
Caterham - 1 £27,000 -
Sunbury-on-Thames - 1 - - 1
SLA
South East

For the 6 months to 25 February 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 93 (52.25%) ITIL
2 91 (51.12%) Windows
3 89 (50.00%) Microsoft
4 55 (30.90%) Active Directory
5 52 (29.21%) SQL
5 52 (29.21%) SQL Server
6 51 (28.65%) Cisco
6 51 (28.65%) VMware
7 49 (27.53%) Service Management
7 49 (27.53%) Windows Server
8 47 (26.40%) SCCM
9 38 (21.35%) Office 365
10 36 (20.22%) VMware Infrastructure
11 34 (19.10%) HP
12 31 (17.42%) Finance
13 30 (16.85%) ITIL Certification
14 27 (15.17%) Continuous Improvement
15 26 (14.61%) vSphere
15 26 (14.61%) Windows Server 2003
16 25 (14.04%) IT Governance
16 25 (14.04%) Infrastructure Management
16 25 (14.04%) Cloud Computing
17 24 (13.48%) Management Information System
18 21 (11.80%) Service Delivery
19 20 (11.24%) .NET
20 19 (10.67%) C#
21 18 (10.11%) Microsoft Office
21 18 (10.11%) Change Management
22 17 (9.55%) Linux
22 17 (9.55%) Windows 7

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.43%) IIS
2 9 (5.06%) MS Exchange
3 6 (3.37%) Exchange Server 2010
4 5 (2.81%) Documentum
4 5 (2.81%) Skype for Business
5 3 (1.69%) SharePoint
6 1 (0.56%) Blackberry Enterprise Server
6 1 (0.56%) CMS
6 1 (0.56%) Drupal
6 1 (0.56%) IBM Notes
Applications
1 18 (10.11%) Microsoft Office
2 8 (4.49%) Microsoft Excel
Business Applications
1 5 (2.81%) Dynamics NAV
1 5 (2.81%) PlanetPress Connect
2 3 (1.69%) assyst
2 3 (1.69%) Salesforce.com CRM
3 2 (1.12%) Dynamics CRM
4 1 (0.56%) SAP S/4HANA
Cloud Services
1 38 (21.35%) Office 365
2 25 (14.04%) Cloud Computing
3 7 (3.93%) SaaS
4 4 (2.25%) Google Analytics
5 2 (1.12%) Microsoft Azure
6 1 (0.56%) Amazon AWS
6 1 (0.56%) Amazon EC2
6 1 (0.56%) Amazon ELB
6 1 (0.56%) Amazon S3
6 1 (0.56%) AWS CloudFormation
6 1 (0.56%) Virtual Private Cloud
Communications & Networking
1 14 (7.87%) VPN
2 13 (7.30%) Firewall
3 11 (6.18%) SAN
3 11 (6.18%) TCP/IP
4 10 (5.62%) DNS
5 8 (4.49%) LAN
5 8 (4.49%) WAN
6 7 (3.93%) NAS
7 5 (2.81%) Cisco ASA
7 5 (2.81%) Wi-Fi
8 4 (2.25%) Intranet
8 4 (2.25%) Network Security
8 4 (2.25%) Wireless
9 3 (1.69%) BGP
9 3 (1.69%) Ethernet
9 3 (1.69%) OSPF
9 3 (1.69%) Skype
9 3 (1.69%) Wireless Security
9 3 (1.69%) Wireshark
10 2 (1.12%) FWSM
Database & Business Intelligence
1 52 (29.21%) SQL Server
2 7 (3.93%) SQL Server 2008
3 4 (2.25%) Power BI
4 1 (0.56%) Amazon RDS
4 1 (0.56%) Data Warehouse
4 1 (0.56%) MS Access
4 1 (0.56%) MySQL
4 1 (0.56%) Star Schema
Development Applications
1 2 (1.12%) JIRA
2 1 (0.56%) Eclipse
2 1 (0.56%) Visual Studio
General
1 31 (17.42%) Finance
2 11 (6.18%) Telecoms
3 10 (5.62%) Retail
4 6 (3.37%) Billing
5 5 (2.81%) Advertising
5 5 (2.81%) Marketing
6 4 (2.25%) Legal
6 4 (2.25%) Publishing
7 2 (1.12%) Electronics
8 1 (0.56%) Back Office
Job Titles
1 33 (18.54%) Analyst
2 28 (15.73%) Infrastructure Manager
3 26 (14.61%) Network Manager
4 25 (14.04%) Network Infrastructure Manager
5 19 (10.67%) Support Engineer
6 18 (10.11%) Applications Support
7 15 (8.43%) Service Manager
8 13 (7.30%) Service Analyst
8 13 (7.30%) Service Desk Analyst
9 11 (6.18%) Developer
10 9 (5.06%) 2nd Line Support
10 9 (5.06%) Administrator
10 9 (5.06%) Network Engineer
10 9 (5.06%) Support Analyst
10 9 (5.06%) Technical Support
11 8 (4.49%) Applications Manager
11 8 (4.49%) Applications Support Manager
11 8 (4.49%) Desktop Support
11 8 (4.49%) IT Manager
11 8 (4.49%) Support Manager
Libraries, Frameworks & Software Standards
1 20 (11.24%) .NET
2 9 (5.06%) ASP.NET
3 7 (3.93%) AngularJS
3 7 (3.93%) ASP.NET Web Forms
3 7 (3.93%) jQuery
4 2 (1.12%) HTML
4 2 (1.12%) SAP Smart Forms
4 2 (1.12%) Software Packaging
5 1 (0.56%) ASP.NET MVC
5 1 (0.56%) CSS
5 1 (0.56%) EDI
5 1 (0.56%) Elastic Stack
5 1 (0.56%) HTML5
5 1 (0.56%) SAP Fiori
5 1 (0.56%) SAP PI
5 1 (0.56%) SAPUI5
5 1 (0.56%) WCF
5 1 (0.56%) Web Services
5 1 (0.56%) WF
5 1 (0.56%) XML
Miscellaneous
1 24 (13.48%) Management Information System
2 12 (6.74%) Data Centre
3 7 (3.93%) Virtual Team
4 6 (3.37%) Analytical Skills
4 6 (3.37%) Enterprise Cloud
4 6 (3.37%) Enterprise Storage
5 5 (2.81%) Video Conferencing
6 4 (2.25%) Driving Licence
7 3 (1.69%) AS400
7 3 (1.69%) CMDB
8 2 (1.12%) Clustering
8 2 (1.12%) Private Cloud
8 2 (1.12%) Replication
9 1 (0.56%) Analytical Mindset
9 1 (0.56%) Cyberthreat
9 1 (0.56%) Linux Command Line
9 1 (0.56%) LPAR
9 1 (0.56%) Mobile App
9 1 (0.56%) PKI
9 1 (0.56%) Public Cloud
Operating Systems
1 91 (51.12%) Windows
2 49 (27.53%) Windows Server
3 26 (14.61%) Windows Server 2003
4 17 (9.55%) Linux
4 17 (9.55%) Windows 7
5 9 (5.06%) Windows Server 2012
6 6 (3.37%) Windows Server 2008
6 6 (3.37%) Windows XP
7 5 (2.81%) Unix
7 5 (2.81%) Windows 10
8 3 (1.69%) AIX
8 3 (1.69%) Oracle Linux
8 3 (1.69%) Solaris
9 2 (1.12%) Android
10 1 (0.56%) CentOS
10 1 (0.56%) Mac OS X
10 1 (0.56%) Windows 2000
10 1 (0.56%) Windows 8
Processes & Methodologies
1 93 (52.25%) ITIL
2 49 (27.53%) Service Management
3 27 (15.17%) Continuous Improvement
4 25 (14.04%) Infrastructure Management
4 25 (14.04%) IT Governance
5 21 (11.80%) Service Delivery
6 18 (10.11%) Change Management
7 16 (8.99%) Incident Management
8 15 (8.43%) Problem Management
9 12 (6.74%) DevOps
10 11 (6.18%) Stakeholder Management
11 10 (5.62%) Agile Software Development
12 9 (5.06%) Capacity Planning
12 9 (5.06%) ITSM
12 9 (5.06%) Line Management
13 8 (4.49%) ITIL V3
13 8 (4.49%) Migration
13 8 (4.49%) MVC
13 8 (4.49%) Release Management
13 8 (4.49%) Scrum
Programming Languages
1 52 (29.21%) SQL
2 19 (10.67%) C#
3 10 (5.62%) VB
4 4 (2.25%) C
5 3 (1.69%) ABAP
6 2 (1.12%) Java
6 2 (1.12%) JavaScript
6 2 (1.12%) PowerShell
6 2 (1.12%) SAPscript
7 1 (0.56%) PHP
7 1 (0.56%) T-SQL
7 1 (0.56%) VBScript
Qualifications
1 30 (16.85%) ITIL Certification
2 9 (5.06%) Microsoft Certification
3 8 (4.49%) CCNA
3 8 (4.49%) Cisco Certification
3 8 (4.49%) Security Cleared
4 7 (3.93%) SC Cleared
5 5 (2.81%) CCNP
5 5 (2.81%) MCP
6 3 (1.69%) Degree
7 2 (1.12%) MCITP
8 1 (0.56%) APMP
8 1 (0.56%) CASP
8 1 (0.56%) CEH
8 1 (0.56%) CISSP
8 1 (0.56%) CRISC
8 1 (0.56%) HND
8 1 (0.56%) MCSE
8 1 (0.56%) PRINCE2 Practitioner
8 1 (0.56%) SSCP
Quality Assurance & Compliance
1 2 (1.12%) ISO/IEC 20000
1 2 (1.12%) ISO/IEC 27001
2 1 (0.56%) ISO 9001
2 1 (0.56%) PCI DSS
2 1 (0.56%) QA
System Software
1 55 (30.90%) Active Directory
2 36 (20.22%) VMware Infrastructure
3 26 (14.61%) vSphere
4 14 (7.87%) Hyper-V
5 5 (2.81%) BitLocker
6 1 (0.56%) BlackBerry Internet Service
6 1 (0.56%) Docker
6 1 (0.56%) XenApp
Systems Management
1 47 (26.40%) SCCM
2 11 (6.18%) SCOM
3 10 (5.62%) SCVMM
4 6 (3.37%) FortiGate
5 3 (1.69%) NetBackup
5 3 (1.69%) Oracle ZFS
5 3 (1.69%) PureDisk
6 2 (1.12%) Failover Clustering
6 2 (1.12%) Simpana
7 1 (0.56%) Cisco Prime
7 1 (0.56%) Kubernetes
7 1 (0.56%) Microsoft Data Protection Manager
7 1 (0.56%) Opscode Chef
7 1 (0.56%) SCOrch
7 1 (0.56%) SolarWinds Orion
7 1 (0.56%) Terraform
7 1 (0.56%) ZABBIX
Vendors
1 89 (50.00%) Microsoft
2 51 (28.65%) Cisco
2 51 (28.65%) VMware
3 34 (19.10%) HP
4 12 (6.74%) ServiceNow
5 10 (5.62%) SolarWinds
6 6 (3.37%) Dell
6 6 (3.37%) Juniper
7 5 (2.81%) Citrix
7 5 (2.81%) Oracle
7 5 (2.81%) Xerox
8 4 (2.25%) Avaya
8 4 (2.25%) Google
9 3 (1.69%) Apple
9 3 (1.69%) F5
9 3 (1.69%) IBM
9 3 (1.69%) Riverbed
9 3 (1.69%) Salesforce.com
9 3 (1.69%) SAP
9 3 (1.69%) Sun