Period
to 21 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Surrey
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 99 86 66
Rank change year-on-year -13 -20 +9
Permanent jobs citing SLA 151 209 285
As % of all permanent IT jobs advertised in Surrey 3.00% 3.54% 4.14%
As % of the Quality Assurance & Compliance category 20.27% 26.19% 32.02%
Number of salaries quoted 120 183 238
Surrey median annual salary £38,750 £42,000 £40,000
Median salary % change year-on-year -7.74% +5.00% +23.08%
10th Percentile £21,250 £24,550 £25,675
90th Percentile £63,750 £71,000 £57,500
South East median annual salary £41,250 £37,500 £35,000
% change year-on-year +10.00% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Permanent vacancies with a requirement for quality assurance or compliance skills 745 798 890
As % of all permanent IT jobs advertised in Surrey 14.79% 13.51% 12.92%
Number of salaries quoted 575 649 733
Surrey median annual salary £50,000 £50,000 £46,500
Median salary % change year-on-year - +7.53% +9.41%
10th Percentile £30,000 £27,500 £28,800
90th Percentile £72,500 £72,500 £72,350
South East median annual salary £48,500 £45,000 £45,000
% change year-on-year +7.78% - +5.88%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Surrey.

Salary trend for SLA in Surrey

SLA
Salary Histogram in Surrey

The salary distribution of IT jobs citing SLA in Surrey over the 6 months to 21 October 2018.

Salary histogram for SLA in Surrey

SLA
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Surrey region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -14 20 £32,500 -18.75% 3
Leatherhead +10 18 £26,000 +4.00%
Camberley -6 15 £33,000 -15.92% 5
Redhill +2 14 £42,500 -34.62%
Staines +17 11 £28,000 +12.00% 4
Reigate -1 11 £32,500 -48.00% 2
Woking +2 9 £25,750 -57.96% 2
Weybridge -9 5 £45,000 -25.00%
Sunbury-on-Thames -2 4 £20,500 -
Chertsey +3 3 £46,500 +23.18% 1
Godalming - 2 £22,500 -
Esher +2 1 £28,000 +5.66% 1
Dorking - 1 £55,000 -
SLA
South East

For the 6 months to 21 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for SLA.

1 71 (47.02%) ITIL
2 53 (35.10%) Microsoft
3 47 (31.13%) Active Directory
4 35 (23.18%) Cisco
5 34 (22.52%) Windows
6 29 (19.21%) Retail
7 27 (17.88%) Service Delivery
7 27 (17.88%) Office 365
8 26 (17.22%) Problem Management
9 25 (16.56%) SQL Server
9 25 (16.56%) Continuous Improvement
10 24 (15.89%) Decision-Making
10 24 (15.89%) SQL
10 24 (15.89%) VMware
11 23 (15.23%) VMware Infrastructure
12 22 (14.57%) Microsoft Excel
12 22 (14.57%) Microsoft Certification
13 21 (13.91%) HP
13 21 (13.91%) Microsoft Office
14 20 (13.25%) CCNA
14 20 (13.25%) Cisco Certification
14 20 (13.25%) Service Management
14 20 (13.25%) Amazon AWS
15 19 (12.58%) Microsoft Azure
15 19 (12.58%) SCCM
16 18 (11.92%) Wireless
17 17 (11.26%) MCSE
18 16 (10.60%) Finance
18 16 (10.60%) Cloud Computing
18 16 (10.60%) IT Governance

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (4.64%) MS Exchange
2 3 (1.99%) IIS
3 2 (1.32%) IBM Domino
3 2 (1.32%) Skype for Business
4 1 (0.66%) Apache Spark
4 1 (0.66%) Drupal
4 1 (0.66%) Exchange Server 2003
4 1 (0.66%) Exchange Server 2013
4 1 (0.66%) SugarCRM
Applications
1 22 (14.57%) Microsoft Excel
2 21 (13.91%) Microsoft Office
3 7 (4.64%) Microsoft PowerPoint
Business Applications
1 6 (3.97%) assyst
2 1 (0.66%) Dynamics NAV
2 1 (0.66%) Remedy ITSM
Cloud Services
1 27 (17.88%) Office 365
2 20 (13.25%) Amazon AWS
3 19 (12.58%) Microsoft Azure
4 16 (10.60%) Cloud Computing
5 1 (0.66%) Amazon EC2
5 1 (0.66%) Amazon ELB
5 1 (0.66%) Amazon S3
5 1 (0.66%) AWS CloudFormation
5 1 (0.66%) SaaS
5 1 (0.66%) Virtual Private Cloud
Communications & Networking
1 18 (11.92%) Wireless
2 13 (8.61%) VPN
3 12 (7.95%) LAN
3 12 (7.95%) WAN
4 10 (6.62%) Internet
4 10 (6.62%) Wireless Security
5 8 (5.30%) Firewall
5 8 (5.30%) Unified Communications
6 7 (4.64%) Cisco ASA
6 7 (4.64%) Wireshark
7 6 (3.97%) VoIP
8 5 (3.31%) DHCP
8 5 (3.31%) DNS
8 5 (3.31%) Wi-Fi
9 3 (1.99%) ADSL
9 3 (1.99%) BGP
9 3 (1.99%) Ethernet
9 3 (1.99%) HTTPS
9 3 (1.99%) MPLS
9 3 (1.99%) VLAN
Database & Business Intelligence
1 25 (16.56%) SQL Server
2 11 (7.28%) Oracle Reports
3 10 (6.62%) RDBMS
3 10 (6.62%) Relational Database
4 2 (1.32%) MS Access
4 2 (1.32%) MySQL
4 2 (1.32%) PostgreSQL
4 2 (1.32%) SQL Server 2000
5 1 (0.66%) Amazon RDS
5 1 (0.66%) Amazon Redshift
5 1 (0.66%) Data Warehouse
5 1 (0.66%) Hadoop
5 1 (0.66%) NoSQL
5 1 (0.66%) OLAP
5 1 (0.66%) Qlik Sense
5 1 (0.66%) QlikView
5 1 (0.66%) SQL Server 2012
5 1 (0.66%) SQL Server Analysis Services
5 1 (0.66%) SQL Server Integration Services
5 1 (0.66%) SQL Server Reporting Services
Development Applications
1 5 (3.31%) JIRA
2 1 (0.66%) Git (software)
2 1 (0.66%) Visual Studio
General
1 29 (19.21%) Retail
2 16 (10.60%) Finance
3 10 (6.62%) Back Office
4 4 (2.65%) Banking
5 3 (1.99%) Telecoms
6 2 (1.32%) Legal
6 2 (1.32%) Publishing
7 1 (0.66%) Dutch Language
7 1 (0.66%) Electronics
7 1 (0.66%) Italian Language
7 1 (0.66%) Korean Language
7 1 (0.66%) Marketing
7 1 (0.66%) Portuguese Language
7 1 (0.66%) Swedish Language
Job Titles
1 53 (35.10%) Analyst
2 20 (13.25%) Senior Analyst
3 19 (12.58%) Service Analyst
4 17 (11.26%) Service Desk Analyst
4 17 (11.26%) Support Analyst
5 16 (10.60%) Infrastructure Analyst
5 16 (10.60%) Senior Infrastructure Analyst
6 13 (8.61%) Network Engineer
7 12 (7.95%) Applications Support
7 12 (7.95%) Applications Support Analyst
7 12 (7.95%) Network Operations Engineer
7 12 (7.95%) Operations Engineer
8 11 (7.28%) 1st Line Support
8 11 (7.28%) 2nd Line Engineer
9 10 (6.62%) Help Desk Support
9 10 (6.62%) Service Manager
9 10 (6.62%) Support Engineer
10 9 (5.96%) 2nd Line Support
10 9 (5.96%) NOC Engineer
11 7 (4.64%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 12 (7.95%) .NET
2 11 (7.28%) ASP.NET
3 7 (4.64%) HTML
4 5 (3.31%) CSS
4 5 (3.31%) JSON
4 5 (3.31%) XML
5 4 (2.65%) REST
6 1 (0.66%) .NET Framework
6 1 (0.66%) .NET Remoting
6 1 (0.66%) AngularJS
6 1 (0.66%) ASP.NET Web API
6 1 (0.66%) ASP.NET Web Forms
6 1 (0.66%) CGI
6 1 (0.66%) Elastic Stack
6 1 (0.66%) HTML5
6 1 (0.66%) jQuery
6 1 (0.66%) LESS
6 1 (0.66%) Sass
6 1 (0.66%) SOAP
6 1 (0.66%) XSLT
Miscellaneous
1 16 (10.60%) Analytical Skills
2 13 (8.61%) Virtual Team
3 12 (7.95%) Data Centre
4 9 (5.96%) Management Information System
5 6 (3.97%) e-Learning
6 5 (3.31%) Blackberry
7 3 (1.99%) Analytical Mindset
8 2 (1.32%) Driving Licence
8 2 (1.32%) Handset
8 2 (1.32%) iPad
8 2 (1.32%) Self-Motivation
8 2 (1.32%) Video Conferencing
9 1 (0.66%) CMDB
9 1 (0.66%) Computer Science
9 1 (0.66%) Fat Client
9 1 (0.66%) Thin Client
Operating Systems
1 34 (22.52%) Windows
2 11 (7.28%) Unix
2 11 (7.28%) Windows 7
3 6 (3.97%) Windows 10
4 5 (3.31%) Android
4 5 (3.31%) Windows Phone
5 4 (2.65%) Linux
5 4 (2.65%) Windows Server
6 3 (1.99%) Windows Server 2008
7 2 (1.32%) Windows 8
7 2 (1.32%) Windows XP
8 1 (0.66%) Red Hat Enterprise Linux
8 1 (0.66%) Solaris
Processes & Methodologies
1 71 (47.02%) ITIL
2 27 (17.88%) Service Delivery
3 26 (17.22%) Problem Management
4 25 (16.56%) Continuous Improvement
5 24 (15.89%) Decision-Making
6 20 (13.25%) Service Management
7 16 (10.60%) IT Governance
8 15 (9.93%) Incident Management
9 13 (8.61%) Problem-Solving
9 13 (8.61%) Root Cause Analysis
10 12 (7.95%) ITSM
10 12 (7.95%) Stakeholder Management
11 11 (7.28%) Service Delivery Management
12 10 (6.62%) DevOps
13 9 (5.96%) Change Management
14 8 (5.30%) Business Continuity
14 8 (5.30%) Configuration Management
15 7 (4.64%) Data Management
15 7 (4.64%) Information Security
16 6 (3.97%) Matrix Management
Programming Languages
1 24 (15.89%) SQL
2 8 (5.30%) C#
3 7 (4.64%) Shell Script
4 6 (3.97%) JavaScript
5 4 (2.65%) Java
6 3 (1.99%) C
7 2 (1.32%) T-SQL
8 1 (0.66%) Python
Qualifications
1 22 (14.57%) Microsoft Certification
2 20 (13.25%) CCNA
2 20 (13.25%) Cisco Certification
3 17 (11.26%) MCSE
4 10 (6.62%) CCNP
4 10 (6.62%) ITIL Certification
5 6 (3.97%) Degree
6 5 (3.31%) ISEB
6 5 (3.31%) MCSA
6 5 (3.31%) Security Cleared
7 4 (2.65%) HNC
7 4 (2.65%) HND
7 4 (2.65%) Network+ Certification
8 3 (1.99%) JNCIA
8 3 (1.99%) SC Cleared
8 3 (1.99%) VCP6
8 3 (1.99%) VMware Certified Professional (VCP)
9 2 (1.32%) MOS
9 2 (1.32%) PMI Certification
9 2 (1.32%) PMP
Quality Assurance & Compliance
1 6 (3.97%) PCI DSS
2 5 (3.31%) GDPR
2 5 (3.31%) ISO/IEC 20000
3 2 (1.32%) Cyber Essentials
3 2 (1.32%) Data Quality
3 2 (1.32%) QA
4 1 (0.66%) ISO 22301
4 1 (0.66%) ISO/IEC 27001
4 1 (0.66%) PMO
System Software
1 47 (31.13%) Active Directory
2 23 (15.23%) VMware Infrastructure
3 16 (10.60%) vSphere
4 5 (3.31%) Hyper-V
5 4 (2.65%) Firmware
6 1 (0.66%) Docker
6 1 (0.66%) ProxySG
6 1 (0.66%) Sendmail
6 1 (0.66%) XenApp
6 1 (0.66%) XenDesktop
6 1 (0.66%) XenServer
Systems Management
1 19 (12.58%) SCCM
2 5 (3.31%) ZABBIX
3 4 (2.65%) Nagios
4 3 (1.99%) Perfmon
4 3 (1.99%) Systems Management Server (SMS)
4 3 (1.99%) WSUS
5 2 (1.32%) Backup Exec
5 2 (1.32%) SCOM
6 1 (0.66%) Hadoop YARN
6 1 (0.66%) Kubernetes
6 1 (0.66%) Opscode Chef
6 1 (0.66%) Terraform
Vendors
1 53 (35.10%) Microsoft
2 35 (23.18%) Cisco
3 24 (15.89%) VMware
4 21 (13.91%) HP
5 15 (9.93%) Oracle
6 14 (9.27%) ServiceNow
7 12 (7.95%) Citrix
7 12 (7.95%) Juniper
8 9 (5.96%) Apple
9 8 (5.30%) NetApp
10 7 (4.64%) Remedy
10 7 (4.64%) Riverbed
11 6 (3.97%) SAP
11 6 (3.97%) SolarWinds
11 6 (3.97%) Virgin Media
12 5 (3.31%) MobileIron
13 4 (2.65%) Computacenter
14 3 (1.99%) 3PAR
14 3 (1.99%) BMC
14 3 (1.99%) McAfee