Period
to 11 July 2020

The table below provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 11 July 2020 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
South East > Surrey
6 months to
11 Jul 2020
Same period 2019 Same period 2018
Rank 119 182 177
Rank change year-on-year +63 -5 +46
Permanent jobs citing ServiceNow 19 42 64
As % of all permanent jobs advertised in Surrey 0.93% 0.96% 1.21%
As % of the Vendors category 2.14% 1.98% 2.50%
Number of salaries quoted 19 36 51
Median annual salary £29,000 £48,750 £50,000
Median salary % change year-on-year -40.51% -2.50% +66.67%
10th Percentile £22,800 £31,125 £26,500
90th Percentile £38,750 £65,000 £87,000
South East median annual salary £60,000 £47,500 £47,500
% change year-on-year +26.32% - +35.71%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Surrey.

All Vendors
Surrey
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 889 2,119 2,558
As % of all permanent IT jobs advertised in Surrey 43.49% 48.30% 48.19%
Number of salaries quoted 759 1,718 2,054
Median annual salary £52,500 £49,000 £45,000
Median salary % change year-on-year +7.14% +8.89% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £77,500 £68,750
South East median annual salary £50,000 £48,000 £45,000
% change year-on-year +4.17% +6.67% -

ServiceNow
Job Vacancy Trend in Surrey

Job postings citing ServiceNow as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for ServiceNow in Surrey

ServiceNow
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing ServiceNow in Surrey.

Salary trend for ServiceNow in Surrey

ServiceNow
Salary Histogram in Surrey

Salary distribution for jobs citing ServiceNow in Surrey over the 6 months to 11 July 2020.

Salary histogram for ServiceNow in Surrey

ServiceNow
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Surrey region over the 6 months to 11 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Godalming - 5 £29,000 -
Leatherhead +35 3 £24,000 -58.62%
Epsom +8 3 £24,000 -11.11%
Guildford +17 1 £67,500 +12.50%
Camberley - 1 £37,500 -
ServiceNow
South East

For the 6 months to 11 July 2020, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for ServiceNow.

1 11 (57.89%) Active Directory
2 10 (52.63%) Microsoft
2 10 (52.63%) Windows
3 8 (42.11%) Office 365
4 7 (36.84%) Microsoft Office
4 7 (36.84%) ITIL
5 6 (31.58%) Service Management
6 5 (26.32%) ITSM
6 5 (26.32%) Skype for Business
6 5 (26.32%) Skype
7 4 (21.05%) SCCM
7 4 (21.05%) Microsoft Intune
7 4 (21.05%) Hyper-V
7 4 (21.05%) SolarWinds
7 4 (21.05%) Azure
7 4 (21.05%) vSphere
7 4 (21.05%) VMware
7 4 (21.05%) SharePoint
7 4 (21.05%) SQL Server
7 4 (21.05%) SLA
7 4 (21.05%) Citrix
7 4 (21.05%) Microsoft Certification
8 3 (15.79%) Cisco
8 3 (15.79%) TCP/IP
8 3 (15.79%) ISO/IEC 27001
8 3 (15.79%) BPSS Clearance
8 3 (15.79%) Analytical Skills
8 3 (15.79%) Self-Motivation
8 3 (15.79%) Deadline-Driven
9 2 (10.53%) Data Centre

ServiceNow
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) Skype for Business
2 4 (21.05%) SharePoint
3 1 (5.26%) MS Exchange
Applications
1 7 (36.84%) Microsoft Office
Business Applications
1 2 (10.53%) assyst
Cloud Services
1 8 (42.11%) Office 365
2 4 (21.05%) Azure
Communications & Networking
1 5 (26.32%) Skype
2 3 (15.79%) TCP/IP
3 2 (10.53%) DNS
3 2 (10.53%) Firewall
Database & Business Intelligence
1 4 (21.05%) SQL Server
General
1 1 (5.26%) Finance
Job Titles
1 10 (52.63%) Analyst
2 9 (47.37%) Service Analyst
3 5 (26.32%) 2nd Line Support
3 5 (26.32%) Service Desk Analyst
3 5 (26.32%) Service Desk Support
4 4 (21.05%) 1st Line Service Desk Analyst
4 4 (21.05%) 1st Line Support
4 4 (21.05%) 1st Line Support Analyst
4 4 (21.05%) Service Desk Support Analyst
5 3 (15.79%) 2nd Line Engineer
5 3 (15.79%) Service Management Analyst
6 2 (10.53%) 2nd Line Support Engineer
6 2 (10.53%) First Line Help Desk Analyst
6 2 (10.53%) First Line Help Desk Support
6 2 (10.53%) Help Desk Support
6 2 (10.53%) Help Desk Support Analyst
6 2 (10.53%) IT Analyst
6 2 (10.53%) IT Support
6 2 (10.53%) IT Support Analyst
6 2 (10.53%) Support Engineer
Miscellaneous
1 3 (15.79%) Analytical Skills
1 3 (15.79%) Self-Motivation
2 2 (10.53%) Data Centre
3 1 (5.26%) CMDB
Operating Systems
1 10 (52.63%) Windows
2 2 (10.53%) Windows Server
3 1 (5.26%) Windows 10
3 1 (5.26%) Windows 7
Processes & Methodologies
1 7 (36.84%) ITIL
2 6 (31.58%) Service Management
3 5 (26.32%) ITSM
4 3 (15.79%) Deadline-Driven
5 2 (10.53%) Service Delivery
6 1 (5.26%) Asset Management
6 1 (5.26%) Business Forecasting
6 1 (5.26%) Configuration Management
6 1 (5.26%) Continuous Improvement
6 1 (5.26%) Contract Negotiation
6 1 (5.26%) Demand Forecasting
6 1 (5.26%) Investment Management
6 1 (5.26%) Mentoring
6 1 (5.26%) Problem Management
6 1 (5.26%) Process Improvement
6 1 (5.26%) Software Asset Management
6 1 (5.26%) Software Licensing
6 1 (5.26%) Stakeholder Management
Qualifications
1 4 (21.05%) Microsoft Certification
2 3 (15.79%) BPSS Clearance
3 2 (10.53%) Degree
3 2 (10.53%) Security Cleared
4 1 (5.26%) MCP
Quality Assurance & Compliance
1 4 (21.05%) SLA
2 3 (15.79%) ISO/IEC 27001
3 1 (5.26%) Data Quality
System Software
1 11 (57.89%) Active Directory
2 4 (21.05%) Hyper-V
2 4 (21.05%) vSphere
Systems Management
1 4 (21.05%) Microsoft Intune
1 4 (21.05%) SCCM
2 1 (5.26%) Control-M
2 1 (5.26%) NetBackup
Vendors
1 10 (52.63%) Microsoft
2 4 (21.05%) Citrix
2 4 (21.05%) SolarWinds
2 4 (21.05%) VMware
3 3 (15.79%) Cisco
4 2 (10.53%) Remedy
5 1 (5.26%) SAP