Period
to 23 April 2019

The table below provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 23 April 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
South East > Surrey
6 months to
23 Apr 2019
Same period 2018 Same period 2017
Rank 173 187 223
Rank change year-on-year +14 +36 +53
Permanent jobs citing ServiceNow 43 57 25
As % of all permanent IT jobs advertised in Surrey 0.95% 1.03% 0.46%
As % of the Vendors category 2.05% 2.01% 0.90%
Number of salaries quoted 44 45 24
Surrey median annual salary £45,000 £47,000 £27,500
Median salary % change year-on-year -4.26% +70.91% -42.11%
10th Percentile £23,000 £26,500 £23,000
90th Percentile £65,000 £87,000 £31,000
South East median annual salary £45,000 £35,000 £53,750
% change year-on-year +28.57% -34.88% +13.16%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Surrey.

All Vendors
Surrey
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 2,093 2,840 2,788
As % of all permanent IT jobs advertised in Surrey 46.45% 51.26% 51.35%
Number of salaries quoted 1,687 2,222 2,239
Surrey median annual salary £47,500 £46,000 £45,000
Median salary % change year-on-year +3.26% +2.22% -
10th Percentile £26,000 £26,250 £24,700
90th Percentile £72,500 £67,500 £65,000
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

ServiceNow
Job Vacancy Trend in Surrey

Job postings citing ServiceNow as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for ServiceNow in Surrey

ServiceNow
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in Surrey.

Salary trend for ServiceNow in Surrey

ServiceNow
Salary Histogram in Surrey

The salary distribution of IT jobs citing ServiceNow in Surrey over the 6 months to 23 April 2019.

Salary histogram for ServiceNow in Surrey

ServiceNow
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Surrey region over the 6 months to 23 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -4 17 £60,000 +14.29%
Leatherhead +3 6 £40,000 +49.53%
Redhill -13 4 £31,000 -36.08%
Epsom +11 2 £36,000 -15.29%
Reigate - 2 £22,500 -
Staines 0 1 £57,500 -33.91%
ServiceNow
South East

For the 6 months to 23 April 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for ServiceNow.

1 37 (86.05%) Windows
2 28 (65.12%) ITIL
3 25 (58.14%) Windows Server
4 19 (44.19%) SLA
4 19 (44.19%) Active Directory
5 18 (41.86%) ITSM
6 17 (39.53%) Microsoft
6 17 (39.53%) Microsoft Office
7 16 (37.21%) Linux
7 16 (37.21%) SharePoint
7 16 (37.21%) Windows Server 2008
7 16 (37.21%) Office 365
8 14 (32.56%) Root Cause Analysis
8 14 (32.56%) SQL
9 13 (30.23%) SQL Server
9 13 (30.23%) Cisco
9 13 (30.23%) SQL Server 2012
10 12 (27.91%) SolarWinds
10 12 (27.91%) Hadoop
10 12 (27.91%) SQL Server 2008
10 12 (27.91%) .NET Framework
10 12 (27.91%) Data Integration
10 12 (27.91%) .NET
10 12 (27.91%) LAN
10 12 (27.91%) WAN
10 12 (27.91%) BizTalk Server
10 12 (27.91%) Reinsurance
10 12 (27.91%) Dynatrace
10 12 (27.91%) Data Lake
10 12 (27.91%) Task Automation

ServiceNow
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (37.21%) SharePoint
2 12 (27.91%) BizTalk Server
3 4 (9.30%) MS Exchange
Applications
1 17 (39.53%) Microsoft Office
2 1 (2.33%) Microsoft Excel
2 1 (2.33%) Microsoft PowerPoint
Business Applications
1 3 (6.98%) assyst
Cloud Services
1 16 (37.21%) Office 365
Communications & Networking
1 12 (27.91%) LAN
1 12 (27.91%) WAN
2 8 (18.60%) Firewall
3 5 (11.63%) VPN
4 4 (9.30%) Broadband
4 4 (9.30%) DHCP
4 4 (9.30%) DNS
4 4 (9.30%) DSL
4 4 (9.30%) TCP/IP
5 1 (2.33%) Network Security
Database & Business Intelligence
1 13 (30.23%) SQL Server
1 13 (30.23%) SQL Server 2012
2 12 (27.91%) Data Lake
2 12 (27.91%) Hadoop
2 12 (27.91%) SQL Server 2008
3 1 (2.33%) SQL Server 2014
3 1 (2.33%) SQL Server 2016
General
1 8 (18.60%) Telecoms
2 2 (4.65%) Automotive
3 1 (2.33%) Finance
Job Titles
1 20 (46.51%) Analyst
2 9 (20.93%) Service Analyst
2 9 (20.93%) Service Desk Analyst
3 8 (18.60%) Infrastructure Engineer
3 8 (18.60%) IT Engineer
3 8 (18.60%) IT Infrastructure Engineer
4 7 (16.28%) Deployment Analyst
4 7 (16.28%) Operations Analyst
4 7 (16.28%) Technical Analyst
4 7 (16.28%) Technical Operations Analyst
5 5 (11.63%) 1st Line Service Desk Analyst
6 4 (9.30%) Applications Support
6 4 (9.30%) ITSM Analyst
6 4 (9.30%) Senior Analyst
6 4 (9.30%) Service Desk Support
6 4 (9.30%) Service Desk Support Analyst
6 4 (9.30%) SharePoint Support
6 4 (9.30%) Support Analyst
7 3 (6.98%) 1st Line Support
7 3 (6.98%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 12 (27.91%) .NET
1 12 (27.91%) .NET Framework
2 1 (2.33%) JSON
2 1 (2.33%) REST
2 1 (2.33%) SAML
2 1 (2.33%) SOAP
2 1 (2.33%) Web Services
2 1 (2.33%) XML
Miscellaneous
1 12 (27.91%) Reinsurance
2 11 (25.58%) Management Information System
3 8 (18.60%) Analytical Skills
3 8 (18.60%) Driving Licence
4 1 (2.33%) Clustering
4 1 (2.33%) CMDB
4 1 (2.33%) Data Centre
Operating Systems
1 37 (86.05%) Windows
2 25 (58.14%) Windows Server
3 16 (37.21%) Linux
3 16 (37.21%) Windows Server 2008
4 8 (18.60%) Windows 10
5 6 (13.95%) Windows 7
6 4 (9.30%) Mac OS
Processes & Methodologies
1 28 (65.12%) ITIL
2 18 (41.86%) ITSM
3 14 (32.56%) Root Cause Analysis
4 12 (27.91%) Data Integration
4 12 (27.91%) Task Automation
4 12 (27.91%) Tech Ops
5 10 (23.26%) Problem-Solving
6 9 (20.93%) Service Management
7 8 (18.60%) Asset Management
7 8 (18.60%) Infrastructure Engineering
7 8 (18.60%) Logistics
7 8 (18.60%) Records Management
8 5 (11.63%) Disaster Recovery
8 5 (11.63%) Migration
8 5 (11.63%) Problem Management
9 4 (9.30%) Agile Software Development
9 4 (9.30%) Data Management
9 4 (9.30%) Identity Management
9 4 (9.30%) Project Management
9 4 (9.30%) Service Desk Management
Programming Languages
1 14 (32.56%) SQL
2 1 (2.33%) Java
2 1 (2.33%) JavaScript
2 1 (2.33%) PowerShell
2 1 (2.33%) T-SQL
Qualifications
1 2 (4.65%) Security Cleared
2 1 (2.33%) Degree
2 1 (2.33%) ITIL Certification
Quality Assurance & Compliance
1 19 (44.19%) SLA
System Software
1 19 (44.19%) Active Directory
2 8 (18.60%) Hyper-V
3 6 (13.95%) VMware Infrastructure
4 2 (4.65%) Terminal Services
Systems Management
1 9 (20.93%) SCCM
2 4 (9.30%) Microsoft Intune
2 4 (9.30%) WSUS
3 2 (4.65%) MIMEsweeper
4 1 (2.33%) BMC PATROL
4 1 (2.33%) Microsoft Clustering
4 1 (2.33%) SCOM
4 1 (2.33%) Single Sign-On
Vendors
1 17 (39.53%) Microsoft
2 13 (30.23%) Cisco
3 12 (27.91%) Dynatrace
3 12 (27.91%) SolarWinds
4 8 (18.60%) VMware
5 2 (4.65%) Citrix
6 1 (2.33%) BMC
6 1 (2.33%) CyberArk
6 1 (2.33%) Dell
6 1 (2.33%) EMC
6 1 (2.33%) Forcepoint
6 1 (2.33%) HP
6 1 (2.33%) NetApp
6 1 (2.33%) Salesforce.com
6 1 (2.33%) WatchGuard