Period
to 13 December 2018

The table below provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
South East > Surrey
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 200 248 234
Rank change year-on-year +48 -14 +42
Permanent jobs citing ServiceNow 35 22 38
As % of all permanent IT jobs advertised in Surrey 0.72% 0.35% 0.59%
As % of the Vendors category 1.56% 0.68% 1.18%
Number of salaries quoted 34 21 26
Surrey median annual salary £26,500 £30,000 £40,000
Median salary % change year-on-year -11.67% -25.00% +14.29%
10th Percentile £21,775 £22,250 £28,625
90th Percentile £51,000 £63,750 £54,000
South East median annual salary £54,000 £40,000 £43,000
% change year-on-year +35.00% -6.98% +12.85%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Surrey.

All Vendors
Surrey
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 2,239 3,233 3,215
As % of all permanent IT jobs advertised in Surrey 45.75% 51.67% 50.20%
Number of salaries quoted 1,796 2,456 2,610
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +5.88%
10th Percentile £25,250 £25,750 £26,250
90th Percentile £72,000 £67,500 £67,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

ServiceNow
Job Vacancy Trend in Surrey

Job postings citing ServiceNow as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for ServiceNow in Surrey

ServiceNow
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in Surrey.

Salary trend for ServiceNow in Surrey

ServiceNow
Salary Histogram in Surrey

The salary distribution of IT jobs citing ServiceNow in Surrey over the 6 months to 13 December 2018.

Salary histogram for ServiceNow in Surrey

ServiceNow
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Surrey region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +12 10 £25,000 -1.96%
Staines +10 5 £26,500 +12.77% 1
Redhill - 4 £31,000 -
Epsom +7 3 £25,000 -16.67%
Guildford - 3 £37,500 - 1
Reigate - 2 £22,500 -
Camberley - 1 £32,500 -
ServiceNow
South East

For the 6 months to 13 December 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for ServiceNow.

1 30 (85.71%) Windows
2 29 (82.86%) Active Directory
3 21 (60.00%) Microsoft
4 18 (51.43%) SLA
5 17 (48.57%) ITIL
6 15 (42.86%) Microsoft Office
7 12 (34.29%) LAN
7 12 (34.29%) ITSM
7 12 (34.29%) Office 365
8 11 (31.43%) Problem-Solving
8 11 (31.43%) Windows 7
9 10 (28.57%) assyst
9 10 (28.57%) Problem Management
10 9 (25.71%) Service Management
10 9 (25.71%) WAN
10 9 (25.71%) Windows Server
11 8 (22.86%) Asset Management
11 8 (22.86%) Apple
11 8 (22.86%) Business Continuity
12 7 (20.00%) Citrix
12 7 (20.00%) SCCM
13 6 (17.14%) Cisco
13 6 (17.14%) NetApp
13 6 (17.14%) Management Information System
13 6 (17.14%) Service Delivery
14 5 (14.29%) Telecoms
14 5 (14.29%) Firewall
14 5 (14.29%) Blackberry
14 5 (14.29%) Microsoft Certification
14 5 (14.29%) VoIP

ServiceNow
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) MS Exchange
Applications
1 15 (42.86%) Microsoft Office
2 1 (2.86%) Microsoft Excel
2 1 (2.86%) Microsoft PowerPoint
Business Applications
1 10 (28.57%) assyst
Cloud Services
1 12 (34.29%) Office 365
Communications & Networking
1 12 (34.29%) LAN
2 9 (25.71%) WAN
3 5 (14.29%) Firewall
3 5 (14.29%) VoIP
4 4 (11.43%) Broadband
4 4 (11.43%) DHCP
4 4 (11.43%) DNS
4 4 (11.43%) DSL
4 4 (11.43%) TCP/IP
5 1 (2.86%) Network Security
5 1 (2.86%) VPN
General
1 5 (14.29%) Telecoms
2 3 (8.57%) Banking
2 3 (8.57%) Finance
Job Titles
1 20 (57.14%) Analyst
2 17 (48.57%) Service Analyst
2 17 (48.57%) Service Desk Analyst
3 12 (34.29%) 1st Line Service Desk Analyst
4 10 (28.57%) 1st Line Support
4 10 (28.57%) 1st Line Support Analyst
4 10 (28.57%) First Line Help Desk Analyst
4 10 (28.57%) First Line Help Desk Support
4 10 (28.57%) Help Desk Analyst
4 10 (28.57%) Help Desk Support
4 10 (28.57%) Help Desk Support Analyst
4 10 (28.57%) Service Desk Support
4 10 (28.57%) Service Desk Support Analyst
5 5 (14.29%) 2nd Line Engineer
5 5 (14.29%) 2nd Line Support
5 5 (14.29%) 2nd Line Support Engineer
5 5 (14.29%) Infrastructure Engineer
5 5 (14.29%) IT Engineer
5 5 (14.29%) IT Infrastructure Engineer
5 5 (14.29%) Support Engineer
Miscellaneous
1 6 (17.14%) Management Information System
2 5 (14.29%) Analytical Skills
2 5 (14.29%) Blackberry
2 5 (14.29%) Driving Licence
3 3 (8.57%) Smartphone
4 1 (2.86%) Data Centre
4 1 (2.86%) Fintech
Operating Systems
1 30 (85.71%) Windows
2 11 (31.43%) Windows 7
3 9 (25.71%) Windows Server
4 5 (14.29%) Android
4 5 (14.29%) Windows Phone
5 4 (11.43%) Windows 10
5 4 (11.43%) Windows Server 2008
Processes & Methodologies
1 17 (48.57%) ITIL
2 12 (34.29%) ITSM
3 11 (31.43%) Problem-Solving
4 10 (28.57%) Problem Management
5 9 (25.71%) Service Management
6 8 (22.86%) Asset Management
6 8 (22.86%) Business Continuity
7 6 (17.14%) Service Delivery
8 5 (14.29%) Continuous Improvement
8 5 (14.29%) Data Management
8 5 (14.29%) Infrastructure Engineering
8 5 (14.29%) Logistics
8 5 (14.29%) Records Management
9 4 (11.43%) Change Management
9 4 (11.43%) Incident Management
10 3 (8.57%) Line Management
10 3 (8.57%) Quality Management
10 3 (8.57%) Software Deployment
10 3 (8.57%) Stakeholder Management
10 3 (8.57%) Strategic Planning
Programming Languages
1 3 (8.57%) VB
2 1 (2.86%) SQL
Qualifications
1 5 (14.29%) MCSA
1 5 (14.29%) Microsoft Certification
2 3 (8.57%) ITIL Certification
3 2 (5.71%) Degree
4 1 (2.86%) PMI Certification
4 1 (2.86%) PMP
Quality Assurance & Compliance
1 18 (51.43%) SLA
2 3 (8.57%) ISO/IEC 20000
3 1 (2.86%) PMO
System Software
1 29 (82.86%) Active Directory
2 5 (14.29%) Hyper-V
3 3 (8.57%) VMware Infrastructure
4 2 (5.71%) Terminal Services
Systems Management
1 7 (20.00%) SCCM
2 4 (11.43%) WSUS
3 2 (5.71%) MIMEsweeper
Vendors
1 21 (60.00%) Microsoft
2 8 (22.86%) Apple
3 7 (20.00%) Citrix
4 6 (17.14%) Cisco
4 6 (17.14%) NetApp
5 5 (14.29%) MobileIron
6 3 (8.57%) VMware
7 1 (2.86%) CyberArk
7 1 (2.86%) Dell
7 1 (2.86%) EMC
7 1 (2.86%) Forcepoint
7 1 (2.86%) HP
7 1 (2.86%) WatchGuard