Help Desk Support Analyst Jobs in the South East

Help Desk Support Analyst
England > South East

The median Help Desk Support Analyst salary in the South East is £27,934 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 287 365 384
Rank change year-on-year +78 +19 +108
Permanent jobs requiring a Help Desk Support Analyst 7 28 9
As % of all permanent jobs advertised in the South East 0.075% 0.17% 0.062%
As % of the Job Titles category 0.087% 0.18% 0.068%
Number of salaries quoted 2 18 9
10th Percentile £25,171 £22,700 £21,600
25th Percentile £25,976 £23,000 £22,750
Median annual salary (50th Percentile) £27,934 £24,000 £24,000
Median % change year-on-year +16.39% - -12.73%
75th Percentile £29,276 £25,000 £25,000
90th Percentile £29,710 £25,300 £27,750
England median annual salary £25,250 £24,000 £26,000
% change year-on-year +5.21% -7.69% -8.77%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,064 15,797 13,153
% of permanent jobs with a recognized job title 86.48% 93.98% 90.40%
Number of salaries quoted 4,562 11,357 8,268
10th Percentile £30,000 £27,500 £29,750
25th Percentile £41,250 £36,000 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £78,750 £77,500 £85,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Help Desk Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Help Desk Support Analyst in the South East

Help Desk Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Help Desk Support Analyst in the South East.

Salary trend for Help Desk Support Analyst in the South East

Help Desk Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the South East region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +64 5 - - 2
Buckinghamshire +35 5 - - 2
Surrey +45 1 £30,000 +25.00%
Kent +19 1 £25,869 +7.79%
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in the South East

For the 6 months to 10 May 2025, Help Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Help Desk Support Analyst in the job title.

1 6 (85.71%) Social Skills
1 6 (85.71%) Microsoft
2 5 (71.43%) Service Delivery
2 5 (71.43%) Firewall
2 5 (71.43%) Remote Monitoring and Management
2 5 (71.43%) Microsoft 365
2 5 (71.43%) Azure
3 1 (14.29%) ServiceNow
3 1 (14.29%) Problem-Solving
3 1 (14.29%) Customer Service
3 1 (14.29%) Advertising
3 1 (14.29%) assyst
3 1 (14.29%) Marketing
3 1 (14.29%) Degree
3 1 (14.29%) Spreadsheet
3 1 (14.29%) Active Directory
3 1 (14.29%) Project Management
3 1 (14.29%) Microsoft Office
3 1 (14.29%) Windows
3 1 (14.29%) SLA

Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Office
1 1 (14.29%) Spreadsheet
Business Applications
1 1 (14.29%) assyst
Cloud Services
1 5 (71.43%) Azure
1 5 (71.43%) Microsoft 365
Communications & Networking
1 5 (71.43%) Firewall
General
1 6 (85.71%) Social Skills
2 1 (14.29%) Advertising
2 1 (14.29%) Marketing
Operating Systems
1 1 (14.29%) Windows
Processes & Methodologies
1 5 (71.43%) Remote Monitoring and Management
1 5 (71.43%) Service Delivery
2 1 (14.29%) Customer Service
2 1 (14.29%) Problem-Solving
2 1 (14.29%) Project Management
Qualifications
1 1 (14.29%) Degree
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 1 (14.29%) Active Directory
Vendors
1 6 (85.71%) Microsoft
2 1 (14.29%) ServiceNow