Customer Experience Job Trends in Swansea

Customer Experience (CX)
West Wales > Swansea

The table below provides summary statistics and salary benchmarking for jobs advertised in Swansea requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 25 July 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Jul 2026
Same period 2025 Same period 2024
Rank 49 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Experience 1 0 0
As % of all permanent jobs in Swansea 0.28% - -
As % of the Processes & Methodologies category 0.41% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £35,250 - -
Median annual salary (50th Percentile) £38,500 - -
75th Percentile £41,750 - -
90th Percentile - - -
West Wales median annual salary £38,500 - -

All Process & Methodology Skills
Swansea

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Swansea.

Permanent vacancies with a requirement for process or methodology skills 246 31 131
As % of all permanent jobs advertised in Swansea 69.89% 75.61% 78.92%
Number of salaries quoted 167 26 114
10th Percentile £32,000 £21,250 £30,000
25th Percentile £38,000 £31,250 £31,250
Median annual salary (50th Percentile) £55,000 £37,733 £48,500
Median % change year-on-year +45.76% -22.20% +14.12%
75th Percentile £71,250 £53,762 £57,500
90th Percentile £76,201 £59,857 £65,000
West Wales median annual salary £50,000 £37,733 £44,036
% change year-on-year +32.51% -14.31% +3.01%

Customer Experience
Job Vacancy Trend in Swansea

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Swansea.

Customer Experience job vacancy trend in Swansea

Customer Experience
Salary Trend in Swansea

Salary distribution trend for jobs in Swansea citing Customer Experience.

Salary distribution trend for jobs in Swansea citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in Swansea by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) Confluence
Cloud Services
1 1 (100.00%) AWS
1 1 (100.00%) AWS Lambda
1 1 (100.00%) GitHub
1 1 (100.00%) GitHub Actions
1 1 (100.00%) Serverless
Development Applications
1 1 (100.00%) Cypress.io
1 1 (100.00%) Git
1 1 (100.00%) Jenkins
1 1 (100.00%) JIRA
General
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Public Sector
Job Titles
1 1 (100.00%) Developer
Libraries, Frameworks & Software Standards
1 1 (100.00%) CSS
1 1 (100.00%) CSS3
1 1 (100.00%) HTML
1 1 (100.00%) HTML5
1 1 (100.00%) Jest
1 1 (100.00%) Next.js
1 1 (100.00%) Playwright
1 1 (100.00%) React
1 1 (100.00%) RESTful
1 1 (100.00%) Ruby on Rails
1 1 (100.00%) Spring
1 1 (100.00%) Spring Boot
Miscellaneous
1 1 (100.00%) Product Ownership
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) API Integration
1 1 (100.00%) BDD
1 1 (100.00%) CI/CD
1 1 (100.00%) Clean Code
1 1 (100.00%) Continuous Deployment
1 1 (100.00%) Continuous Integration
1 1 (100.00%) Inclusive Design
1 1 (100.00%) Kanban
1 1 (100.00%) Microservices
1 1 (100.00%) Scrum
1 1 (100.00%) SFIA
1 1 (100.00%) Software Testing
1 1 (100.00%) Sprint Planning
1 1 (100.00%) Sprint Retrospective
1 1 (100.00%) TDD
1 1 (100.00%) Test Automation
1 1 (100.00%) User-Centered Design (UCD)
1 1 (100.00%) Web Accessibility
Programming Languages
1 1 (100.00%) Java
1 1 (100.00%) JavaScript
1 1 (100.00%) Ruby
1 1 (100.00%) TypeScript
Qualifications
1 1 (100.00%) BPSS Clearance
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) Accessibility
1 1 (100.00%) QA
1 1 (100.00%) WCAG
Vendors
1 1 (100.00%) OneLogin