Help Desk Technician Jobs in the Thames Valley

Help Desk Technician
South East > Thames Valley

The median Help Desk Technician salary in the Thames Valley is £29,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 180 242 261
Rank change year-on-year +62 +19 -
Permanent jobs requiring a Help Desk Technician 2 4 1
As % of all permanent jobs advertised in the Thames Valley 0.059% 0.060% 0.017%
As % of the Job Titles category 0.070% 0.063% 0.019%
Number of salaries quoted 2 3 1
10th Percentile - - -
25th Percentile £28,500 - £27,750
Median annual salary (50th Percentile) £29,000 £25,500 £28,500
Median % change year-on-year +13.73% -10.53% -
75th Percentile £29,500 - £29,250
90th Percentile - - -
South East median annual salary £26,500 £25,000 £26,750
% change year-on-year +6.00% -6.54% -4.46%

All Permanent IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 2,839 6,361 5,387
% of permanent jobs with a recognized job title 83.70% 94.69% 89.80%
Number of salaries quoted 1,275 4,463 3,154
10th Percentile £29,000 £29,000 £29,000
25th Percentile £38,750 £36,250 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £71,250 £65,000 £72,500
90th Percentile £87,500 £78,750 £87,500
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

Help Desk Technician
Job Vacancy Trend in the Thames Valley

Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Help Desk Technician in the Thames Valley

Help Desk Technician
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Help Desk Technician in the Thames Valley.

Salary trend for Help Desk Technician in the Thames Valley

Help Desk Technician
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the Thames Valley region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire +36 2 £29,000 -
Help Desk Technician
South East

Help Desk Technician Skill Set
Top 10 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 10 May 2025, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Help Desk Technician in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) A+ Certification
1 2 (100.00%) Network+ Certification
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Remote Desktop
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) Remote Desktop
General
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Problem-Solving
Qualifications
1 2 (100.00%) A+ Certification
1 2 (100.00%) Network+ Certification
Vendors
1 2 (100.00%) Microsoft