Customer Service Specialist Job Trends in the UK excluding London

Customer Service Specialist
UK > UK excluding London

As of 15 December 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Specialist salary in the UK excluding London.

6 months to
15 Dec 2025
Same period 2024 Same period 2023
Rank 516 - 530
Rank change year-on-year - - +273
Permanent jobs requiring a Customer Service Specialist 1 0 2
As % of all permanent jobs in the UK excluding London 0.002% - 0.007%
As % of the Job Titles category 0.003% - 0.007%
Number of salaries quoted 0 0 2
Median annual salary (50th Percentile) - - £30,000
UK median annual salary - - £30,000

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 37,301 36,909 27,134
% of permanent jobs with a recognized job title 89.94% 93.75% 95.48%
Number of salaries quoted 22,520 18,928 20,543
10th Percentile £27,750 £31,250 £28,000
25th Percentile £33,750 £40,000 £37,500
Median annual salary (50th Percentile) £48,500 £52,500 £52,500
Median % change year-on-year -7.62% - -
75th Percentile £65,000 £68,750 £67,500
90th Percentile £80,000 £82,500 £80,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Customer Service Specialist
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Specialist' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

Customer Service Specialist job vacancy trend in the UK excluding London

Customer Service Specialist
Salary Trend in the UK excluding London

Salary distribution trend for Customer Service Specialist job vacancies in the UK excluding London.

Salary distribution trend for Customer Service Specialist job vacancies in the UK excluding London

Customer Service Specialist
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Specialist within the UK excluding London region over the 6 months to 15 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands - 1 - -
West Midlands - 1 - -
Customer Service Specialist
UK

Customer Service Specialist Skill Set
Top 3 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 15 December 2025, Customer Service Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Customer Service Specialist in the job title.

1 1 (100.00%) Apple
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service

Customer Service Specialist Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Retail
Processes & Methodologies
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
Vendors
1 1 (100.00%) Apple