Customer Experience Jobs in the UK excluding London

Customer Experience (CX)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 26 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 134 92 104
Rank change year-on-year -42 +12 +57
Permanent jobs citing Customer Experience 1,498 2,053 2,328
As % of all permanent jobs advertised in the UK excluding London 2.04% 3.51% 3.20%
As % of the Processes & Methodologies category 2.47% 3.67% 3.39%
Number of salaries quoted 904 780 1,369
10th Percentile £25,000 £26,250 £30,363
25th Percentile £31,438 £37,688 £42,500
Median annual salary (50th Percentile) £40,000 £51,942 £55,000
Median % change year-on-year -22.99% -5.56% +13.40%
75th Percentile £58,750 £75,000 £81,250
90th Percentile £81,600 £85,000 £85,000
UK median annual salary £45,000 £60,249 £60,000
% change year-on-year -25.31% +0.42% +8.11%

All Process and Methodology Skills
UK excluding London

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 60,636 55,896 68,672
As % of all permanent jobs advertised in the UK excluding London 82.65% 95.56% 94.25%
Number of salaries quoted 41,817 28,997 41,145
10th Percentile £27,300 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Customer Experience
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Experience as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Experience in the UK excluding London

Customer Experience
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Customer Experience in the UK excluding London.

Salary trend for Customer Experience in the UK excluding London

Customer Experience
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Customer Experience in the UK excluding London over the 6 months to 26 May 2024.

Salary histogram for Customer Experience in the UK excluding London

Customer Experience
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the UK excluding London region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +13 398 £38,000 -20.00% 219
North of England -78 362 £43,461 -27.57% 161
Midlands +60 342 £42,500 -15.00% 92
West Midlands +60 255 £40,000 -20.00% 55
North West -6 182 £40,000 -42.63% 93
Yorkshire -69 143 £43,500 -27.21% 45
South West -30 137 £45,000 +16.88% 54
Scotland -94 99 £60,000 -13.60% 35
East Midlands +12 86 £45,000 -10.00% 34
Wales +24 70 £37,500 +12.19% 22
East of England -10 70 £55,000 +22.22% 62
Northern Ireland +61 49 £35,000 - 8
North East +22 41 £50,000 +11.11% 26
Customer Experience
UK

Customer Experience
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (4.81%) SharePoint
2 43 (2.87%) Microsoft Exchange
3 17 (1.13%) SAS
4 13 (0.87%) Umbraco
5 10 (0.67%) Confluence
6 8 (0.53%) CMS
7 6 (0.40%) Apache
7 6 (0.40%) IBM Domino
8 4 (0.27%) Apache Spark
8 4 (0.27%) WordPress
9 3 (0.20%) Apache Airflow
9 3 (0.20%) GlassFish
9 3 (0.20%) JBoss
9 3 (0.20%) Moodle
9 3 (0.20%) Tomcat
10 2 (0.13%) Drupal
10 2 (0.13%) Oracle Workflow
Applications
1 304 (20.29%) Microsoft Office
2 242 (16.15%) Microsoft Excel
3 47 (3.14%) Sketch
4 19 (1.27%) Microsoft PowerPoint
5 14 (0.93%) Spreadsheet
6 4 (0.27%) Adobe Creative Suite
6 4 (0.27%) Chatbot
7 3 (0.20%) Adobe XD
7 3 (0.20%) MS Visio
8 1 (0.067%) Acrobat
8 1 (0.067%) Adobe After Effects
8 1 (0.067%) Adobe Illustrator
8 1 (0.067%) Adobe Premiere
8 1 (0.067%) AutoCAD
8 1 (0.067%) Microsoft Project
8 1 (0.067%) Photoshop
Business Applications
1 12 (0.80%) SAP S/4HANA
2 10 (0.67%) Unit4 Business World
3 9 (0.60%) SAP CX
4 8 (0.53%) Salesforce CRM
5 7 (0.47%) Dynamics CRM
5 7 (0.47%) Magento
6 6 (0.40%) Oracle EBS
6 6 (0.40%) SAP ERP
7 4 (0.27%) Oracle Applications
7 4 (0.27%) Oracle Receivables
8 3 (0.20%) NetSuite
8 3 (0.20%) Oracle ERP
9 2 (0.13%) Oracle EBS R12
9 2 (0.13%) Remedy ITSM
9 2 (0.13%) SAP Oil and Gas
9 2 (0.13%) Shopify
10 1 (0.067%) CA PPM
10 1 (0.067%) Dynamics GP
10 1 (0.067%) PeopleSoft HCM
10 1 (0.067%) SAP EWM
Cloud Services
1 159 (10.61%) Azure
2 129 (8.61%) Microsoft 365
3 64 (4.27%) AWS
4 62 (4.14%) SaaS
5 48 (3.20%) Power Platform
6 47 (3.14%) Figma
7 45 (3.00%) Miro
8 40 (2.67%) Heroku
9 26 (1.74%) GCP
10 18 (1.20%) Entra ID
11 14 (0.93%) Adobe Creative Cloud
12 13 (0.87%) Azure DevOps
12 13 (0.87%) Snowflake
13 10 (0.67%) Adobe Analytics
13 10 (0.67%) Google Analytics
13 10 (0.67%) IaaS
14 8 (0.53%) Cloud Computing
14 8 (0.53%) Power Automate
15 7 (0.47%) Azure Sentinel
15 7 (0.47%) PaaS
Communications & Networking
1 79 (5.27%) Firewall
2 56 (3.74%) VPN
3 51 (3.40%) DNS
4 40 (2.67%) DHCP
5 36 (2.40%) TCP/IP
6 22 (1.47%) LAN
6 22 (1.47%) WAN
7 18 (1.20%) SAN
8 14 (0.93%) Wireless
9 12 (0.80%) Network Security
9 12 (0.80%) VLAN
10 10 (0.67%) SMS
10 10 (0.67%) Unified Communications
11 8 (0.53%) IPsec
12 7 (0.47%) Internet
12 7 (0.47%) PBX
12 7 (0.47%) Spanning Tree
13 6 (0.40%) Ethernet
13 6 (0.40%) iSCSI
13 6 (0.40%) NAS
Database & Business Intelligence
1 35 (2.34%) Power BI
2 25 (1.67%) SQL Server
3 19 (1.27%) Amazon RDS
3 19 (1.27%) Data Warehouse
4 17 (1.13%) Tableau
5 15 (1.00%) MySQL
5 15 (1.00%) Relational Database
6 14 (0.93%) NoSQL
7 6 (0.40%) BigQuery
7 6 (0.40%) Oracle BI EE
8 5 (0.33%) Elasticsearch
8 5 (0.33%) GIS
8 5 (0.33%) Oracle Reports
8 5 (0.33%) PowerPivot
8 5 (0.33%) Redis
9 4 (0.27%) Amazon Redshift
9 4 (0.27%) Big Data
9 4 (0.27%) Data Lake
9 4 (0.27%) DB2
9 4 (0.27%) QlikView
Development Applications
1 53 (3.54%) Git
2 38 (2.54%) JIRA
3 10 (0.67%) GitLab
4 7 (0.47%) Jenkins
5 5 (0.33%) webpack
6 4 (0.27%) Postman
6 4 (0.27%) Vagrant
7 3 (0.20%) Bitbucket
7 3 (0.20%) Cypress.io
7 3 (0.20%) JUnit
7 3 (0.20%) Octopus Deploy
7 3 (0.20%) Visual Studio
8 2 (0.13%) Axure RP
8 2 (0.13%) Oracle Forms
8 2 (0.13%) Sonatype Nexus
8 2 (0.13%) Spinnaker
8 2 (0.13%) Subversion
9 1 (0.067%) Eclipse
9 1 (0.067%) Gradle
9 1 (0.067%) Visual Website Optimizer
General
1 402 (26.84%) Social Skills
2 315 (21.03%) Finance
3 188 (12.55%) Military
4 177 (11.82%) Analytical Skills
5 154 (10.28%) Marketing
6 105 (7.01%) Retail
7 104 (6.94%) Telecoms
8 61 (4.07%) Inclusion and Diversity
9 60 (4.01%) Public Sector
10 51 (3.40%) Manufacturing
11 46 (3.07%) Banking
12 44 (2.94%) Organisational Skills
13 43 (2.87%) Presentation Skills
14 41 (2.74%) Legal
15 29 (1.94%) Brand Awareness
16 27 (1.80%) Games
17 25 (1.67%) Billing
18 24 (1.60%) Law
19 20 (1.34%) Electronics
20 17 (1.13%) Advertising
Job Titles
1 191 (12.75%) Graduate
2 154 (10.28%) Analyst
3 142 (9.48%) Senior
4 136 (9.08%) Development Manager
5 135 (9.01%) Business Manager
6 130 (8.68%) Business Development Manager
7 90 (6.01%) Support Engineer
8 89 (5.94%) Designer
9 86 (5.74%) Lead
10 75 (5.01%) Developer
11 48 (3.20%) UI Designer
12 46 (3.07%) Architect
13 45 (3.00%) UX Designer
14 44 (2.94%) IT Support
15 43 (2.87%) UI/UX Designer
16 42 (2.80%) Consultant
16 42 (2.80%) Senior Designer
17 40 (2.67%) Senior UI Designer
17 40 (2.67%) Senior UI/UX Designer
17 40 (2.67%) Senior UX Designer
Libraries, Frameworks & Software Standards
1 86 (5.74%) HTML
2 44 (2.94%) CSS
3 32 (2.14%) React
4 31 (2.07%) .NET
5 19 (1.27%) Web Services
6 17 (1.13%) jQuery
7 16 (1.07%) RESTful
8 15 (1.00%) Node.js
9 14 (0.93%) REST
9 14 (0.93%) Vue
10 12 (0.80%) Pandas
10 12 (0.80%) SOAP
11 11 (0.73%) .NET Core
11 11 (0.73%) JSON
11 11 (0.73%) Laravel
12 10 (0.67%) AngularJS
12 10 (0.67%) GraphQL
13 9 (0.60%) Spring
14 8 (0.53%) XML
15 7 (0.47%) Twitter Bootstrap
Miscellaneous
1 242 (16.15%) Onboarding
2 103 (6.88%) Product Ownership
3 54 (3.60%) Self-Motivation
4 51 (3.40%) Management Information System
5 43 (2.87%) Driving Licence
6 29 (1.94%) Social Media
7 23 (1.54%) Data Structures
8 21 (1.40%) Mobile App
9 19 (1.27%) Data Centre
10 15 (1.00%) Algorithms
11 14 (0.93%) Cloud Native
11 14 (0.93%) Robotics
12 13 (0.87%) Greenfield Project
13 12 (0.80%) Public Cloud
14 11 (0.73%) Analytical Mindset
15 9 (0.60%) Credit Risk
15 9 (0.60%) IoT
15 9 (0.60%) NHS
16 7 (0.47%) e-Learning
16 7 (0.47%) Enterprise Software
Operating Systems
1 133 (8.88%) Windows
2 64 (4.27%) Windows Server
3 42 (2.80%) Linux
4 29 (1.94%) Windows 10
5 28 (1.87%) Windows Server 2012
6 27 (1.80%) Windows Server 2016
7 24 (1.60%) Windows Server 2019
8 18 (1.20%) Apple iOS
9 16 (1.07%) Android
10 13 (0.87%) Mac OS
11 11 (0.73%) Windows 8
12 10 (0.67%) Windows 7
13 8 (0.53%) CentOS
13 8 (0.53%) Red Hat Enterprise Linux
14 5 (0.33%) AIX
14 5 (0.33%) Unix
15 4 (0.27%) CoreOS
15 4 (0.27%) Ubuntu
16 3 (0.20%) Solaris
17 2 (0.13%) Oracle Linux
Processes & Methodologies
1 485 (32.38%) Customer Service
2 349 (23.30%) Continuous Improvement
3 341 (22.76%) Problem-Solving
4 289 (19.29%) Agile
5 249 (16.62%) Data Analysis
6 229 (15.29%) Process Improvement
7 226 (15.09%) Performance Metrics
8 219 (14.62%) Logistics
9 211 (14.09%) Creative Thinking
10 191 (12.75%) Contingency Planning
11 179 (11.95%) Coaching
12 150 (10.01%) Business Development
13 141 (9.41%) Analytics
14 140 (9.35%) Client Onboarding
15 119 (7.94%) Digital Customer Experience
16 114 (7.61%) User Experience
17 106 (7.08%) Workshop Facilitation
18 102 (6.81%) Actionable Insight
18 102 (6.81%) Mentoring
19 101 (6.74%) User-Centered Design (UCD)
Programming Languages
1 119 (7.94%) SQL
2 64 (4.27%) JavaScript
3 53 (3.54%) Python
4 35 (2.34%) Java
5 31 (2.07%) C#
6 18 (1.20%) C
6 18 (1.20%) PHP
7 17 (1.13%) Bash
8 15 (1.00%) TypeScript
9 13 (0.87%) R
10 10 (0.67%) PowerShell
10 10 (0.67%) VBA
11 4 (0.27%) Shell Script
12 2 (0.13%) C++
12 2 (0.13%) Kotlin
12 2 (0.13%) PL/SQL
13 1 (0.067%) Data Analysis Expressions
13 1 (0.067%) Go
Qualifications
1 332 (22.16%) Degree
2 123 (8.21%) Security Cleared
3 114 (7.61%) SC Cleared
4 28 (1.87%) Microsoft Certification
5 24 (1.60%) DBS Check
6 19 (1.27%) ITIL Certification
7 17 (1.13%) Azure Certification
8 16 (1.07%) Master's Degree
9 15 (1.00%) Computer Science Degree
10 14 (0.93%) PMI Certification
10 14 (0.93%) PMP
11 11 (0.73%) A+ Certification
12 10 (0.67%) CISSP
13 9 (0.60%) MBA
14 8 (0.53%) Network+ Certification
14 8 (0.53%) PhD
15 7 (0.47%) MCP
16 5 (0.33%) TOGAF Certification
17 4 (0.27%) CISM
17 4 (0.27%) MCSE
Quality Assurance & Compliance
1 107 (7.14%) Accessibility
2 87 (5.81%) SLA
3 40 (2.67%) WCAG
4 35 (2.34%) QA
5 19 (1.27%) GDPR
6 12 (0.80%) Data Quality
7 9 (0.60%) ISO/IEC 27001
8 8 (0.53%) PMO
9 6 (0.40%) Actionable Recommendations
9 6 (0.40%) ISO 9001
9 6 (0.40%) NEBOSH
10 5 (0.33%) Cyber Essentials
10 5 (0.33%) NIST
11 3 (0.20%) Cyber Essentials PLUS
12 2 (0.13%) COBIT
13 1 (0.067%) Sarbanes-Oxley
System Software
1 63 (4.21%) Active Directory
2 48 (3.20%) Hyper-V
3 38 (2.54%) Docker
4 27 (1.80%) VMware Infrastructure
5 14 (0.93%) Virtual Machines
6 9 (0.60%) Virtual Desktop
7 5 (0.33%) VMware Workstation
7 5 (0.33%) XenApp
7 5 (0.33%) XenDesktop
8 3 (0.20%) VMware Server
9 2 (0.13%) Firmware
9 2 (0.13%) Virtual Servers
10 1 (0.067%) pfSense
10 1 (0.067%) vSphere
Systems Management
1 36 (2.40%) Kubernetes
2 29 (1.94%) Ansible
3 24 (1.60%) Microsoft Intune
4 19 (1.27%) SCCM
5 16 (1.07%) Docker Swarm
6 12 (0.80%) SCOM
7 11 (0.73%) Terraform
8 8 (0.53%) Microsoft Data Protection Manager
9 7 (0.47%) Prometheus
10 6 (0.40%) SCDPM
11 5 (0.33%) Grafana
12 4 (0.27%) Autotask
12 4 (0.27%) Puppet
13 3 (0.20%) Oracle Statspack
13 3 (0.20%) Single Sign-On
14 2 (0.13%) Failover Clustering
14 2 (0.13%) FortiGate
14 2 (0.13%) Host Intrusion Detection System
15 1 (0.067%) QRadar
Vendors
1 237 (15.82%) Microsoft
2 152 (10.15%) Salesforce
3 60 (4.01%) SAP
4 45 (3.00%) VMware
5 38 (2.54%) Oracle
6 34 (2.27%) Adobe
6 34 (2.27%) Citrix
7 27 (1.80%) ServiceNow
8 21 (1.40%) Google
9 16 (1.07%) Cisco
10 13 (0.87%) SolarWinds
11 10 (0.67%) Sage
12 9 (0.60%) Commvault
12 9 (0.60%) Guidewire
12 9 (0.60%) Samsung
13 8 (0.53%) ANSYS
13 8 (0.53%) IBM
13 8 (0.53%) Meraki
13 8 (0.53%) Palo Alto
13 8 (0.53%) Veeam