1st/2nd Line Support Technician
UK
The median 1st/2nd Line Support Technician salary in the UK is £30,000 per year according to job vacancies posted during the 6 months to 1 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 890 | 973 | 1201 |
| Rank change year-on-year | +83 | +228 | -304 |
| Permanent jobs requiring a 1st/2nd Line Support Technician | 13 | 10 | 10 |
| As % of all permanent jobs advertised in the UK | 0.013% | 0.010% | 0.006% |
| As % of the Job Titles category | 0.014% | 0.011% | 0.007% |
| Number of salaries quoted | 13 | 7 | 10 |
| 10th Percentile | £25,138 | - | £21,100 |
| 25th Percentile | £26,250 | £21,750 | £23,555 |
| Median annual salary (50th Percentile) | £30,000 | £22,500 | £27,000 |
| Median % change year-on-year | +33.33% | -16.67% | -6.90% |
| 75th Percentile | £33,000 | £27,375 | £29,250 |
| 90th Percentile | - | £32,400 | £30,100 |
| UK excluding London median annual salary | £30,500 | £22,500 | £25,547 |
| % change year-on-year | +35.56% | -11.93% | -11.91% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,219 | 95,232 | 149,773 |
| % of permanent jobs with a recognized job title | 94.62% | 91.54% | 96.07% |
| Number of salaries quoted | 66,883 | 59,878 | 85,286 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,777 | £60,000 | £60,000 |
| Median % change year-on-year | -12.04% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
1st/2nd Line Support Technician
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Technician in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Technician
Salary Trend
3-month moving average salary quoted in jobs citing 1st/2nd Line Support Technician.
1st/2nd Line Support Technician
Top 7 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Technician within the UK over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +96 | 12 | £30,000 | +33.33% | 2 |
| UK excluding London | +4 | 10 | £30,500 | +35.56% | 2 |
| East of England | +17 | 6 | £31,000 | -4.62% | 1 |
| London | +127 | 2 | £28,750 | -7.26% | |
| North of England | +41 | 2 | £30,000 | - | |
| North West | +9 | 2 | £30,000 | - | |
| South East | +8 | 2 | £24,750 | +10.00% | 1 |
1st/2nd Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 May 2024, 1st/2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Support Technician in the job title.
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1st/2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: